SUMMARY:

Expertise in SAP configuration, business processes, business analysis, requirements gathering, documentation.

EXPERIENCE:

SAP Business Analyst

Confidential, Kernersville, NC

Responsibilities:

• Design, configure and test process solutions
• Document SAP integrated business processes
• Develop business process improvements by integrating processes into SAP
• Research and build business cases for new SAP functionality
• Document SAP configuration and program changes
• Follow internal change control policies
• Work with stakeholders and users to ensure business process requirements are being met in a timely manner
• Provide end user support for applicable functional areas within set time parameters
• Maintain training documentation

Confidential, Winston - Salem, NC

Business Analyst

Responsibilities:

• Drive data requirements and definitions
• Facilitate meetings; Run requirements sessions; Communicate across all levels
• Research and understand key data requirements, report delivery and ETL processes for source file receipt
• Extract technical concepts and ideas and convert into business requirements documents and supporting documentation to be consumable to highly technical development teams
• Create sustainable processes to maintain foundational data sources including data integrity

Confidential, Winston-Salem, NC

SAP Analyst

Responsibilities:

• Resolved errors on material master load sheets used by existing programs to load data from Excel spreadsheets into SAP
• Wrote ad hoc SQL statements to query data; Performed data validation tests
• Worked with programming team to identify requirements and define mapping and validation rules for custom programs being developed to automate the process of loading master data from legacy ERP systems into SAP
• Compiled cross-reference files and mapping tables for the new automated load programs
• Assembled sample material master data for test data loads
• Configured EAN categories, material types and material groups in SAP for order integration project; Set up SAP characteristics for materials; Tested changes; Documented configuration
• Created profit center groups and profit center data for project testing
• Documented existing purchasing configuration in the SAP system

Senior SAP Functional Analyst

Confidential, Hickory, NC

Responsibilities:

• Identified gaps in business processes and system functionality; designed solutions for gaps
• Investigated improvements that could enhance the current system and would integrate with existing processes
• Managed end-to-end implementations of projects including planning schedules, deliverables, work estimates, resource planning, issue resolution, change management
• Mentored global team members
• Documented business processes and system changes
• Prepared functional specifications for master and transactional data loads; validated data loads.
• Wrote technical specifications for custom programs and reports; tested program changes
• Resolved technical and functional issues; collaborated with business users, SAP analysts and development teams to provide appropriate resolutions
• Maintained integration points between SAP and third party systems
• Provided on-going end-user support
• Developed test scenarios and test scripts; Conducted Unit and Integration testing; Resolved issues identified during testing phases; managed user acceptance testing and sign-off
• Provided deliverables within project schedule; adhered to standard methodology practices
• Data integration experience with non-SAP to SAP and SAP to SAP conversion projects
• After acquisition of larger company using SAP, merged two independent 4.6C systems into one ECC 6.0 system; Analyzed current business processes and determined best approach to combine and standardize business processes into a single ECC system; Maintained configuration documentation in Solution Manager
• Completed multiple implementation projects to convert separate SAP and non-SAP systems used by newly acquired companies into SAP ECC 6.0
• Initial implementation of Transportation Management System (TMS) to process transportation planning and carrier selection and the Event Management (EM) System to collect and monitor freight carrier data for shipments
• Customer Facing Order Management project to standardize global sales order processes
• Lead analyst on Global STO project to standardize Stock Transport Orders for inter-company purchases; integrated STOs with TMS; implemented scheduling and route determination
• Supplier Funnel Tool - implemented third party process to receive, review and implement innovative ideas from suppliers

Business Analyst / Systems Administrator

Confidential, Cumming, GA

Responsibilities:

• Coordinated and configured the development of new functionality in SAP
• Gathered end-user requirements and researched solutions
• Identified, assessed, defined, and recommended business process changes and improvements in business areas by working with management and users
• Scheduled and assisted in conducting training for existing and new functionality.
• Maintained written business process procedures and evaluated impact to currently used standards
• Resolved system functional issues
• Identified and resolved network, software, and phone system problems; provided end-user support
• Windows 2000 network, MS Exchange, and phone system user administration
• Documented processes and procedures; maintained licensing records
• Installed and configured hardware and software for local and remote users