PROFESSIONAL SUMMARY:

• Innovative, results - oriented IT Management Professional with over 14+ years of SAP experiences managing, supporting, and delivering SAP and Non-SAP solutions. (SAP Solution Manager, SAP ECC, SAP IS Retail and JDA)
• Strategic and analytical skills; able to engage with senior management, provide vision, and guide highly visible large-scale efforts that cross functional and organizational boundaries
• Proven IT Management experience in a Global IT environment; strong organizational and interpersonal skills
• Experience managing immediate staff of up to 8 and project teams of up to 30 people.
• Strong project management skills; proven experience to successfully coordinate and lead all phases of large-scale IT development and implementation efforts while managing budgets and delivering business value
• Vendor and contractor management experience (onshore and offshore resources); able to negotiate contracts and manage third party resources
• Staff and competency development experience with strong coaching and mentoring skills
• Excellent communications; able to articulate technical solutions to clients
• Over 8+ years of work experience in SAP Solution Manager since version 3.2; experience and knowledgeable in SAP Solution Manager 7.1 and 7.2
• Experience in SAP IS Retail implementation and upgrade; work experience in managing SAP IT Retail department for a large global retail company
• Experience in SAP ECC implementation and upgrade; work experience in managing SAP ABAP development team
• Experience in JDA implementations with focus on JDA Enterprise Planning and JDA Assortment Planning

EXPERIENCE:

Confidential

Sr. SAP Manager

Responsibilities:

• Responsible for managing and providing consulting services and project technical assistance to major corporate clients, specializing in advanced information technologies, including technical and functional knowledge in SAP, system integration, strategic planning, process re-engineering and project direction.

Confidential

SAP Solution Manager

Responsibilities:

• Responsible for overall SAP Solution Manager’s Deployment Strategy, Project Plan and implementation timeline
• Support of SAP IT Change Management Process and Change Advisory Board
• Support of Love's SAP OTC Release Project
• Production Support of SAP Solution Manager ITSM
• Production Support of existing SAP Solution Manager QGM project (Quality Gate Management)
• Process Flows and Diagram
• Training Material
• End Users support and training

SAP Environment: SAP HANA ECC, SAP HANA BW, SAP HR, SAP PO, SAP BOBJ

Confidential

SAP Solution Manager Lead/ Project Manager/ SAP Basis

Responsibilities:

• Responsible for overall SAP Solution Manager’s Deployment Strategy, Project Plan and implementation timeline
• Support of SAP IT Change Management Process and SAP Change Management Department
• Support of Dart Container Release Management Team
• Production Support of SAP Solution Manager CHARM
• Process Flows and Diagram
• Training Schedule and Training Materials
• End Users Support and Training

SAP Environment: SAP ECC, SAP BI, SAP PI and SAP BOBJ, and Dart’s Legacy System

Confidential, San Francisco, CA

SAP Solution Manager Team Lead

Responsibilities:

• Manage the SAP Solution Manager Team to support LEVI SAP Global Solution
• Responsible for overall SAP Solution Manager’s Deployment Strategy, Project Plan and implementation timeline
• Support of SAP IT Change Management Process and SAP Change Management Group
• Production Support of SAP Solution Manager 7.0 Change Request Management
• End User Training and Support
• Levi US SAP Environment (SAP Portal, SAP BI, SAP ECC, SAP BPC)
• Levi APD SAP Environment (SAP BI, SAP ECC)
• Levi EMEA SAP Environment (SAP AFS, SAP BI, SAP PI, SAP Portal)

Confidential, Atlanta, GA

SAP Solution Manager Lead

Responsibilities:

• Consolidation of Confidential US SAP Solution Manager system and Confidential Canada SAP Solution Manager system in to one production system
• Responsible for overall SAP Solution Manager’s Deployment Strategy, Project Plan and implementation timeline
• Support of SAP IT Change Management Process and SAP Change Management Group
• Production Support of SAP Solution Manager 7.0 Change Request Management
• End User Training and Support

SAP Environment: SAP CRM, SAP GTS, SAP ECC, SAP BI, SAP, SAP BPC

Confidential, Atlanta, GA

SAP Solution Manager Lead

Responsibilities:

• Re-implementation of SAP Solution Manager 7.0 Change Request Management (CHARM) to support Confidential US - SAP Finance Upgrade Project
• SAP Upgrade Project from ERP 4.7 to ECC 6.0
• SAP Upgrade Project from BW 3.1 to BI 7.X
• Responsible for overall SAP Solution Manager’s Deployment Strategy, Project Plan and implementation timeline
• Support of SAP Change and Release Management Process
• Production Support of SAP Solution Manager 7.0 Change Request Management
• End user training and support for project team

SAP Environment: SAP ERP, SAP BW

Confidential, Irvine, CA

SAP Solution Manager Lead

Responsibilities:

• Implementation of SAP Solution Manager 4.0 Change Request Management and Service Desk to support Confidential SAP environment
• Responsible for overall SAP Solution Manager’s Deployment Strategy, Project Plan and implementation timeline
• Support of SAP Change and Release Management Process
• Production Support of SAP Solution Manager 4.0 Change Request Management
• End user training and support

SAP Environment: SAP AFS, SAP BI

Confidential

IT Manager of SAP Retail Systems and Applications

Responsibilities:

• Oversee and manage Confidential Global Retail Solution including SAP IS Retail, SAP POS DM, SAP Retail Store, SAP CRM and JDA applications; Confidential ’s SAP Retail Solution support 300+ stores in US, 45+ stores in CAN, 200+ stores in EMEA and 140+ stores in ASIA, and 600+ concessions in ASIA.
• Responsible for the supervision, strategic leadership, financial stability, operational performance and overall quality of the IT Retail Team. Manage a staff of 8 people supporting SAP Retail, POS DM, CRM and JDA applications.
• Management responsibilities include budgeting, resource management, employee performance management, ongoing operations, and project execution to meet organization objectives.
• Adapts departmental plans and priorities to address business and operational challenges
• Collaborates with business and other IT teams to deliver shared technology solutions
• Change and release management
• Support the rollout of SAP Solution Manager 7.1 CHARM in the IT Retail Department
• SAP IT Retail representative for weekly Change Management Meeting
• Support and mange SAP Solution Manager 7.1 Solution Documentation for SAP Retail Team
• Manage large-scale projects/activities to the defined scope, schedule, and budget.

SAP Environment: SAP Retail, SAP POS DM, SAP Retail Store, SAP CRM, SAP BI, SAP PI, SAP AFS, SAP BOBJ, SAP Warehouse, PKMS

Confidential

Sr. SAP Consultant

Responsibilities:

• Responsible for providing consulting services and project technical assistance to major corporate clients, specializing in advanced information technologies, including technical and functional knowledge in SAP, system integration, strategic planning, process re-engineering and project direction.
• Responsible for leading the ABAP Team and manage the development of Confidential objects of the SAP implementation
• Acquired Level I Basic Security Clearance

Confidential

SAP ABAP Manager

Responsibilities:

• Responsible managing the ABAP development team and staffing needs
• Manage a team of 5 developers; overseeing and prioritize work for on-shore and off-shore resources
• Track development and update project status to bring deliverables in on-time, on-budget and on-spec.
• Avocent, Inc. (Huntsville, AL and Shannon, Ireland) - Full Life Cycle Implementation of SAP R/3 4.7
• Led the IT delivery of SAP Global Rollout Phase II in Ireland; $20 million SAP initiative