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Sap Release & Environment Management Resume

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Chicago, IL

SUMMARY:

  • Multifaceted technical career with 10 - year track record of innovation and success.
  • Technically sophisticated IT management professional with solid history of supervising software configuration and release, as well as developing and implementing IT strategies.
  • Broad knowledge and success in collaborating with cross-functional teams to prioritize application configuration needs and accomplish deadlines for application release.
  • Demonstrate excellent analytical skills in evaluating results within business setting to ensure project objectives are met, resolve application configuration issues, and maintain product integrity.
  • Proficient in various aspects of ITIL processes, along with all areas of code release, code movements, and code transfer.

TECHNICAL SKILLS:

Platforms: UNIX, Windows

Tools/Software: SAP, SharePoint, BMC Control-M, Solution Manager, Tableau, Microsoft Office 365, HP Service Manager, SQL, Shell Scripting, Plutora, Business Objects, Toad

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

SAP Release & Environment Management

Responsibilities:

  • Minimized volume of outages to the business by streamlining a common period downtime window.
  • Maintained the integrity of the production environment through systematic governance over content and timing of releases.
  • Led the development and implementation of the HP Service Manager Change Request cutoff timelines within the Fly-Together Review Board meetings.
  • Expedited regular SAP Release Review meetings to gain final approval for changes to the SAP/Fly-Together systems test/production environments.
  • Carried out storage migration initiatives for SAP NA servers, and ensured system stability through regular correspondence with UNIX team to better manage the schedule of migrations.
  • Addressed various technical issues encountered following the Control-M v8 upgrade.

Confidential, Chicago, IL

Project Coordinator

Responsibilities:

  • Played a key role in identifying and analyzing job failures and issues encountered during performance testing, system testing, and user acceptance training.
  • Developed extensive knowledge of various SAP functionalities in converting shipments, deliveries, and inventory balances from Legacy System into SAP for plant deployments.
  • Ensured SLA’s are satisfied through rigorous effort in tracking job logs in SAP and Control-M.
  • Credited for the development of batch flow diagrams in Visio, and creation of queries in SQL to provide batch status reports on a regular basis.

Confidential, Chicago, IL

SAP Conversion Specialist

Responsibilities:

  • Ensured proper synchronization between the production and test landscapes through rigorous work in managing Production Synchronization Defect Database.
  • Instrumental in the complete end-to-end transition from Legacy System into SAP encompassing functions such as conversion of shipments, deliveries, and inventory balances for plant deployments.
  • Resolved numerous errors in collaboration with development teams during the processing of IDocs.

Confidential, Champaign, IL

Billing Testing Projects Coordinator / Group Lead

Responsibilities:

  • Addressed various pre-production issues and failures during end-to-end test runs.
  • Played a key role in the professional development of employees by mentoring them on testing procedures compared to production, along with differences between Control-M and UNIX commands.
  • Designed and executed a training program for the development.

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