EXECUTIVE SUMMARY:

• Total 15 years of work experience which includes 10 years of consulting experience in SAP FMS, IS Retail, POSDM, MM, SD (OTC), IS AFS & WM modules. Rich experience of 7 years in SAP Retail - SD, 10 years in SD (OTC), 5 years in POSDM, & 5 years in Materials Management modules.
• Worked in Four Implementations, One Rollout, One Upgrade, Eight support & one end user projects. Conversant with ASAP Methodology with Solution Manager.
• Experience working in large landscapes including SAP, non SAP, B2B, POS & legacy applications with complex interface designs.
• Expertise in Gathering Business Requirements, Design, Blue Printing, Configuration, Preparation of Functional Specification Documents (FS), User Requirement Documents, Data Migration/Conversion and working with developers by following Defect Management, Release Management, Change Management & ASAP process in Solution Manager.
• Proficient at Retail Pricing, Promotions, Bonus Buys, Article & Store Master Data, Assortment Management & Listing, Procure to Pay, Order to Cash, Merchandise Allocation, Merchandise Distribution, Requirement Planning, Replenishment, Inventory Management, POS Inbound/Outbound Interface & Point of Sale Data Management.
• Customer satisfaction, Relationship building, Billing, Resource Management, Reporting performance metrics (SLAs/KPIs), Project Co-ordination and Support budgets are my strengths.
• Successfully completed SAP SD, MM & IS Retail, version ECC 6.0 by SAP AG

SAP & MANAGEMENT SKILLS SYNOPSIS:

Retail & FMS: Retail Master Data, Article Master, Site Master, Vendor Master, Vendor Sub-range, Merchandise Category, Classification, Article Hierarchy, Retail Pricing, Promotions, Bonus Buys, Competitor Pricing, Purchasing Info Records, Source Lists, Assortment Management, Merchandise Allocation, Merchandise Distribution, Requirement Planning, Forecasting & Replenishment, Handheld devices, POS Inbound, Outbound and different interfaces & legacy systems.

AFS: Master Grid, Sales Grid, Purchase Grid & AFS Categories, AFS Seasons, Grid Determination Procedure, Reports in AFS, Allocation Run, AFS Pricings.

POSDM: PIPE, POS Inbound & Outbound Processing, POSDM workbench, POS Integration, Store Connectivity, Design POS transaction type, Sales item type, Discount type, Tax type, Means of payment type, financial transaction type, Goods movement type, Reason code, Task (Internal & External), Store Settings, Define Tasks, Tender Types, POS Transaction types & One Step / Two Step Processing

Design Back Office Transaction: Goods Receipts, Transfer out Stock count Design Till Transaction Sales, Petty Cash Transaction, Control Transaction.

SD(OTC): Organization Structure, Customer Master, Customer Account Group, Customer Payment Terms, Credit Management, Pricing, Partner Determination, Output Determination, Text Determination, Revenue Account Determination, Availability Check, Inquiry, Quotations, Sales Order processing, Invoice Processing, Consignment, Rebate Agreements and Settlement, Free Goods, Scheduling Agreements, Contracts, Third Party processing, Independent PO processing, Inter/Intra company processing, Intercompany Sales Process, Make to Stock & Make to Order Processing, Advance Return Processing, Variant Configuration with Dependencies, characteristics and Pricing, Sales Doc types, Item Category Determination, Schedule line category determination, Material Determination, Integration points with other modules and data migration.

LE: Inbound and Outbound Delivery processing, Picking & Packing, Post Goods Issue, Delivery Scheduling, Shipping Process, Proof of Delivery Processing, Transfer Order, Shipment & Shipment cost Processing, Transportation Management, Freight Management, Route Determination.

MM: Organization Structure, Material Master, Vendor Master, Vendor Payment Terms, Purchasing, Purchasing Info Records, Inventory Management, Physical Inventory, Goods Receipt, Stock Transfer, Transfer Posting, Invoice Verification, Source lists, Scheduling agreements, Contracts, Release Strategy, Subcontracting, Pricing, Message, STO, SIT process on valuated stock in transit movements & Consignment.

WM: Organization Structure, Plant/Storage Location, Warehouse, Storage Type, Storage Section, Storage Bins, Quants, Storage Units, Material Master settings for WM, Putaway Search strategies, Picking Search Strategies, Transfer Order configuration settings, TO/TR creation, Posting Change Notice, One step/Two step picking, Wave picking, IM-WM Interface, Warehouse scenarios, Physical Inventory.

PP: BOM, Routing, Work Centre, Cost Centre, MRP, Production Order, Production Order Confirmation and Goods Movements.

Technical: RICEF objects, LSWM, Queries, ALE, IDOC, Program and function module Debugging, SAP Portal, SAP tables, Selection query definitions, Transport Management, Jobs, Roles and Authorization, Adobe Forms, Solution Manager, OSS Notes, Service Marketplace.

Management: Service Delivery Management, Transition Management, Knowledge Management, Effort Estimations, Resource Allocation, Crisis Management, Issue Prioritization, SLA, Metrics Reporting.

Others: Atlas, HPQC, Maximo, Solution Manager, Charm, Jira, Vistex SharePoint, SRM, CRM, Citrix environment, Mercury Test director, Support Central, Microsoft Visio for process flow diagrams, Unit Testing, Integration Testing, UAT, Security/Role Testing. Master data maintenance by SAP DMR tool.

SAP PROJECT EXPERIENCE:

Confidential

Senior System Analyst Retail SD MM

Responsibilities:

• Work on SAP Retail Intercompany process. Configuring STO's (Inter & Intra company process), intercompany sales process and logistics execution side of the ICO process. Mapping of ‘As Is' process flows in SAP, fit gap analysis of the business requirements against SAP best practices, Defined the 'To Be' process considering time, cost, & scope feasibility.
• Work on SAP's new SIT process on valuated stock in transit movements.
• Work on the implementation, configuration, development, unit testing, integration testing, regression testing and change management for the implementation of SAP Retail, SD, MM cycles and different business processes.
• Work on Material, Vendor, Customer Master Data, Purchase Info Records, Source List, Material determination, Listing & Exclusion creation changes by SAP DMR tool. Responsible to resolve all the issues related to master data.
• FD documentation writing with tools like ALMQC, SOLMAN & Jira.
• Interact with client on day to day basis for work planning, prioritization to understand business requirements, business needs.
• Work on critical enhancements, Batch Jobs and Idoc processing.
• Design and work on the enhancements for the changes through proper documentation and change control process.
• Work on different interfaces - SAP and non-SAP.
• Handle defects & issues during testing cycles and preferably to on work in an Agile project environment.
• Process Mapping, Gap analysis for as and to be process designs.

Confidential

Senior Solution Architect

Responsibilities:

• Actively participate in business blue print & design discussions and help client on solution strategy - Communicate Configuration & development options to Business to accommodate the process design in the area of Retail FMS Organisation Structure Pricing, Promotions, Bonus Buys, Master data, Assortments, Listing, POSDM & Different interfaces.
• Mapping of ‘As Is' process flows in SAP, fit gap analysis of the business requirements against SAP best practices, Defined the 'To Be' process considering time, cost, & scope feasibility.
• Document the detailed scope of the project. Configuration in SAP AFS & SAP FMS system for all the master data & Business Processes. Mapping & integration testing of flat files for the different interfaces.
• Design & implement complex Pricing workbench based on Competitor’s price.
• Design & implement Bonus Buy workbench. Definition & Assignment of Retail Organization Structure.
• Customization of Pricing Type, Pricing Schemas, Promotion Type, Promotion Theme, Distribution Chain Control, Article Type, Vendor/Customer Account Groups, Site Profiles, Listing Procedures, Assortment Grades, POS Inbound Processing Engine, POS Inbound & Outbound Interfaces.
• Involve in end to end Integration testing and Unit testing for Inbound, Outbound process with Flat Files, Idocs, Interfaces with EDI and Batch Jobs.
• Creation of Retail relevant Master records such as Site Master, Article Master, Vendor Master, Purchase Info. Records, Condition Records, Source List.
• Movement of Site Masters & their associated Customer and Vendor Master from Golden Client to the Production Client, Data Migration through BDC & LSMW Programs during Cutover Phase & Knowledge Transfer to the client for Post Go Live support in Production System.

Confidential

Senior Solution Architect

Responsibilities:

• Lead Project team in Requirement Gathering, business blue print, design discussions and helped client on solution strategy.
• Mapped ‘As Is' process flows in SAP & performed fit gap analysis of the business requirements against SAP best practices.
• Documented the detailed scope of the project.
• Defined the 'To Be' process considering time, cost, and scope feasibility.
• Preparation of Business Process Master List; arrange workshops for process validation & Business Blueprint; and getting sign-off against Business Requirement Documents & against “To-be” documents.
• Conducted meetings to finalize data/information exchange among Mobile App, SAP Mobile Platform, Netweaver Gateway & SAP ECC.
• Designed SAP solution to enable Goods Receipt, Store to Store Transfer, Product Lookup, Cycle Counts, Inventory Adjustments, Inventory Reconciliation for Out Of Stock, Over Stock & Theft events, Returns & Testers Orders from Mobile device in Confidential Plants.
• Work on Integrated Flows for Order to Cash in Finance and Accounting and FASB Revenue Recognition Rules for P&I .
• Co-ordinated with ABAP development team to develop customized objects, Web-services & Reports.
• Worked with ABAP team in resolving all the defects raised by Testing team.
• Perform cutover activities for data migration in Production system & provided Knowledge Transfer to client/support team.

Confidential

Senior Consultant

Responsibilities:

• SAP Production Implementation & Support for OTC, Retail Pricing, EDI & Order Management.
• Actively participate in business blue print & design discussions and help client on solution strategy - Communicate Configuration & development options to Business to accommodate the process design in the area of Pricing, Promotions, Sales Deals, Master data.
• Mapping of ‘As Is' process flows in SAP, fit gap analysis of the business requirements against SAP best practices, Defined the 'To Be' process considering time, cost, & scope feasibility.
• Preparing functional specifications for reports, RICEF developments, interfaces, conversions, enhancements, forms and workflows; and work closely with developers
• Writing Business Requirement documents to document functional, development, data requirements, cross functional systems impacts & Role changes.
• Responsible for DC Store GO-Live by loading initial Master data for the store and by co-ordinating with other modules, third party teams for the configurations/changes required at their end.
• Configure SAP system based on client requirement - organization structure, Dropship, Order management process (OMP),ATP, Retail Pricing Procedure, Output determination, Promotional events, Vistex - pricing, contracts, chargeback and SD- LE - MM -PI-vertex integration and integration with other legacy systems.
• Work on (development through support) interface objects such as inbound and outbound Sales Order, Delivery interfaces EDI 850, EDI 855, EDI 856 master data interfaces, other interfaces with legacy systems.
• Work on (development through support) complex enhancements and different pricing reports like Price Upload, Price Discrepancy and migrated data from legacy system into SAP system using LSMW methodology.
• Designed & implemented complex Pricing workbench based on Competitor’s price.
• Propose and implement the new ideas in terms of process / performance / system improvements.
• Educated key business users on the SAP best practices and imparted s within our team.
• Managed testing of ECC Service pack & enhancement packs.

Confidential

Lead Architect

Responsibilities:

• Actively participate in business blue print & design discussions and help client on solution strategy - Communicate Configuration & development options to Business to accommodate the process design in the area of Pricing, Promotions, Bonus Buys, Master data, Assortment & POSDM.
• Mapping of ‘As Is' process flows in SAP, fit gap analysis of the business requirements against SAP best practices, Defined the 'To Be' process considering time, cost, & scope feasibility.
• Quality Manager for the project documentation for CMMI5 quality audit.
• Documented the detailed scope of the project.
• Designed & implemented complex Pricing workbench based on Competitor’s price.
• Mapped Article master with the NG Code logic used by the client’s Legacy systems.
• Designed & implemented Bonus Buy workbench.
• Definition & Assignment of Retail Organization Structure.
• Customization of Pricing Type, Pricing Schemas, Promotion Type, Promotion Theme, Distribution Chain Control, Article Type, Vendor/Customer Account Groups, Site Profiles, Listing Procedures, Assortment Grades, POS Inbound Processing Engine, POS Inbound & Outbound Interfaces.
• Involved in end to end Integration testing and Unit testing for Inbound, Outbound process with Flat Files, Idocs, Interfaces with EDI and Batch Jobs.
• Creation of Retail relevant Master records such as Site Master, Article Master, Vendor Master, Purchase Info. Records, Condition Records, Source List, Sales Audit, Inventory & Reporting.
• Movement of Site Masters & their associated Customer and Vendor Master from Golden Client to the Production Client, Data Migration through BDC & LSMW Programs during Cutover Phase & Knowledge Transfer to the client for Post Go Live support in Production System.
• Analysis and resolution of all Incidents, Service Requests and providing Support to resolve system errors and worked on critical enhancements, batch job and Idoc processing.
• Performing and assisting with root cause analysis of incidents and Ensuring all activities are delivered in line with SOX compliance needs.
• Cooperation with internal SAP project teams depending on respective business requirements and technical solutions for the daily issues.

Confidential

Senior Consultant

Responsibilities:

• Analysis / technical customizing / development / monitoring / bug-fixing of all SAP Retail - SD & POSDM support issues.
• Supported new Store GO-Live by loading initial Master data for the store and by co-ordinating with other modules, POS, SIGN, third party teams for the configs/changes required at their end.
• Monitor technically incomplete documents, blocked documents based on blocking reason, IDOCs and take corrective action.
• Apart from Regular Monitoring and support activities, Stabilized system, reduced recurring issue with RCA.
• Fixed the long recurring issue of inconsistency in the data transfer to SAP & Legacy systems.
• Created a tool for Audit of Article’s prices among POS & SAP.
• Educated key users on SAP Best practices of Promotions & Bonus Buys.
• Established support for best practices and process captain for defect management and release management.
• Managed testing of ECC Service pack, enhancement pack and BI stack upgrade.

Confidential

SAP Support

Responsibilities:

• Analysis / technical customizing / development / monitoring / bug-fixing of all SD support issues.
• Monitor technically incomplete documents, blocked documents based on blocking reason, IDOCs and take corrective action.
• Apart from Regular Monitoring and support activities, Stabilized system, reduced recurring issue with RCA.
• Fixed the long recurring issue of missing Transfer Orders against Outbound Deliveries; data inconsistency with Bonded warehouse system.
• Manage extensive communication and coordination with stakeholders from Business, cross functional teams, Project Managers.
• Established support best practices and process captain for defect management and release management.
• Managed testing of ECC Service pack, enhancement pack and BI stack upgrade.
• Co-ordinate with SAP Development, Portal, Basis, Change Management, FI, PP, Master Data, and BI Teams for support and Enhancements with high quality deliverables.
• Coordinate onsite-offshore activities including assigning tasks to offshore & to ensure the delivery of tasks assigned.