SAP CRM Lead Consultant Resume

SUMMARY:

9 years of SAP development expertise of which 4 years of CRM Technical experience.
Experienced Technical Team Lead to lead SAP Technical teams as well as production support.
Experienced in managing technical delivery, guiding team, defining standards and working with business to develop strategy and business solutions.
Over 6 years of working experience in client's (USA, Malaysia) location.
Experience in personalizing and customizing Web UI through UI Configuration Tool, AET, and EEWB.
Expertise in Component Workbench, BOL Programming, genIl and Transaction Launcher.
Proficient on MVC Architecture, CRM Architecture and One Order Frame work.
Configure Business roles and profiles and assign to the users.
Configure ERMS and design the rule policies for incoming and outgoing Emails.
Configure Action Profiles, Categorization Schemas, and Status management.
Customize the Navigation Bar profiles, Work centres, Direct Links and Logical Links.
Experience in implementing and supporting SAP Industry packages as IS - U. Good functional and configuration knowledge in IS-U.
Experience in design the Rule framework tool BRF+ (Business Rule Framework Plus).
Seasoned professional in various SAP development technology tools as ABAP, OOABAP, Forms, Workbench, IDOC, Workflow, User Exits, BADI and BTE.
Experienced on global implementations.
Expertise with developing technical design for interfaces, conversions, Enhancements, Reports and Forms.
Experience in communicating with End Users and maintain High level Team spirit.
Knowledgeable in SAP BI and Netweaver technologies like Enterprise Portals and XI.

SKILL:

CRM Tools: AET, Component Workbench, BOL, genIL, UI Configuration, Profiles, EEWB, Transaction Launcher, WebUI, ERMS, BRF+.

ERP Package: ECC 6.0, SAP R/3, SRM, CRM 7.0, IS-U .

Middleware Tools: CRM Middleware, SAP PI

SAP tools: BOR, ALE, IDOC, LSMW, BAPI s, BDC, SAP Script, Smart Forms, BADI, Enhancement framework, Workflow, Data Dictionary, Adobe forms and ALV.

Domain Experience: IS-U, SD, MM, FI/CO, PP, DMS, SRM, MRO

Others: HTMLB, BSP, Java, C/C++, Java Script, XML.

PROFESSIONAL EXPERIENCE:

Confidential

SAP CRM Lead Consultant

Confidential

SAP CRM Technical Consultant

Confidential

SAP CRM Technical Consultant

Confidential

SAP Lead Technical Consultant

Confidential

Sr SAP Technical Consultant

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