EXECUTIVE SUMMARY:

• Implemented designed, and managed a wide variety of innovative SAP implementations and process change projects for several clients within the consumer products, general manufacturing and retail industries.
• Proven record of successfully implementing solutions.
• Provided SAP package configuration and process implementation guidance to many clients, including a Mobility and CRM project and just completed a green field implementation for a LVT manufacture and a direct to retail supply chain project.
• I am a senior SME in the area of Order to Cash and Materials Management.
• Strong leadership abilities, technical skills, and business process skills.
• Known for successfully delivering projects no matter what obstacles come along.
• I am also Certified Scrum Master and have managed agile/lean projects.

TECHNICAL SKILLS:

• SAP SD, MM, PP, WM, LE, SNP, PPDS
• Order to Cash SME
• SAP CRM
• SAP APO Demand Planning
• Variant Configuration
• SAP: ASAP Methodology
• Supply Network Planning
• SAP BW Overview and Advanced training ( Confidential )
• SAP Enterprise overview training ( Confidential )
• Microsoft Office
• Microsoft Project
• Visio
• HP Quality Manager (testing)

PROFESSIONAL EXPERIENCE:

Confidential, GA

Computer and Information Systems Specialist

Responsibilities:

• Managed a Direct to Retail Supply Chain Project.
• Monitor team members and provide necessary advice and guidance. Coach team members and motivate them to produce desired results.
• Work alongside other teams to achieve company goals and visions.
• Write and present project/solution status to the management team
• Manage resources of assigned teams
• Ensure the solutions are adhering to ICT process and policies
• Evaluating results, correcting problems, and eliminating defects
• Managing production escalations and ensure speedy resolutions
• Managed Contractors and Hardware Vendors
• SAP support for SD,MM,PP,QA,WM, and MES
• End user training
• Issue resolution
• Debugging of process issues
• Config recommendations.
• Recommend Process Improvements
• Define new processes
• Design work for interfaces, and over all solution
• Infrastructure
• Network connectivity
• Desktop support( MS Office 2010)
• Wireless communications
• Cell phone management
• VOIP Phone management

Confidential, Hoffman Estate, IL

Solution Delivery Manager

Responsibilities:

• Led the pursuit of implementation services for assigned clients.
• Responsible for scope and estimation implementation.
• Managed project issues/risks, client expectations and escalated as needed.
• Assisted in pre - sales activities for implementation services.
• Assisted in building best practices and benchmarks from completed projects.
• Worked with business processes and system architecture.
• Requested appropriate resource skills required for the projects.
• Managed 5-7 client projects at any given time.

Confidential, Naperville, IL

Responsibilities:

• Evaluated/documented/evolved current and defined future SAP OTC solutions.
• Defined architectural and technology standards and helped define governance processes.
• Led the Order to Cash team.
• Supported Motorola handhelds, which were used for ordering, by resetting the devices, pushing out updates, etc.
• Made recommendations and provided solutions for the enterprise and operational business lines based on strategic business goals.
• Developed and maintained a strategic vision for the delivery of projects based on key business drivers.
• Produced models of business, information and technical architectures (Contextual, Conceptual, Logical and Physical.)
• Developed, strategies and frameworks for the business.
• Stayed abreast of new technologies and integrated them into application architecture design when appropriate.
• Provided advice and consultancy on IT strategy to the management team.
• Conducted meetings, created and present professional grade deliverables such as solution architecture documents, solution/technical drawings, and presentations.

Confidential, Atlanta, GA

Senior Managing Consultant

Responsibilities:

• Performed Order to Cash configurations.
• Led a program to educate new hire consultants in the areas of SD and MM.
• Performed business process definition.
• Defined implementation standards and procedures for all SAP projects.
• Defined standard project plans used by all teams.
• Provided project team training.
• Provided project organization.
• Provided project strategies.
• Established management control processes.
• Conducted process commonality workshops.
• Conducted Method Adoption Workshop (MAW).

Confidential

Responsibilities:

• Provided SAP SD, MM, LE process expertise.
• Recommended strategies for business processes, interfaces, data management, and global business process design.
• Defined roles and responsibilities for project team members, site resources, and subject matter experts (SMEs).
• Confirmed project scope - business process, reports, interfaces, conversions, enhancements, and forms.
• Identified key data elements.
• Conducted prototyping design sessions with core project team and business owners.
• Conducted "to-be" envisioning workshops.
• Provided consistent communication of key project status, issues, and expectations.

Confidential

Responsibilities:

• Provided SAP SD, MM, LE process expertise.
• Led the Global O2C team. Drove team to complete the deliverables ahead of schedule while still meeting high quality standards.
• Developed and maintained work plans, schedules and priorities.
• Recommended strategies.
• Defined roles and responsibilities for project team members, site resources, and subject matter experts (SMEs).
• Confirmed project scope - business process, reports, interfaces, conversions, enhancements, and forms.
• Identified key data elements.
• Conducted prototyping design sessions with core project team and business owners.
• Conducted "to-be" envisioning workshops.
• Provided consistent communication of key project status, issues, and expectations.

Confidential

Responsibilities:

• Organized SWAT teams to review data and test key processes, and focused the team on getting ready for the wave 2 go-live.

Confidential

Responsibilities:

• Global Order to Cash Lead.
• Provided the operations, project management, and systems skills to manage the SAP project activities for the Global Order to Cash (O2C) team.
• Managed a team consisting of 93 customer resources and 39 Confidential resources.
• Worked with the client to gain a deeper understanding of their supply chain, order management, and transportation business processes while also developing strong relationships with middle and senior client management.

Confidential

Responsibilities:

• Provided operations, project management, and systems skills to manage the SAP project activities for the Global Order to Cash (O2C) team.
• Managed a team consisting of 18 Newell Rubbermaid and Confidential resources.
• Worked with the client to gain a deeper understanding of their supply chain, order management, and transportation business processes while also developing strong relationships with middle and senior client management.

Confidential, Philadelphia, PA

Lead SAP Analyst

Responsibilities:

• Responsible for and assisted with the rollout, design and configuration of SD, MM, PP, APO, SNP and PPDS.
• Worked with the European team to propose the best way to implement their Factory Package Template, and a Sales Package Template (all were implemented in all of the US plants)
• Traveled to several locations in Europe to assist with the implementations of these solutions.

Confidential, Atlanta, GA

Senior Managing Consultant

Responsibilities:

• Assisted with the rollout of SAP R/3 in 7 plants across the US.
• Assisted in the education and training of AMCOR employees in the areas of MM and SD.
• Worked with Apriso during this implementation and partnered with AMCOR’s lead business analyst working in the largest and most challenging plants.
• Recommended and implemented several process improvements in the areas of materials management, transportation planning and scheduling.
• Supervised a team of 7 people during the re-labeling of product within a 300,000 sq. ft. warehouse with over 21,000 pallets of product.

Confidential

SAP Team Lead

Responsibilities:

• Team lead for an SAP R3 Retail 4.0B implementation.
• Responsible for the configuration of POS outbound transactions, allocations, purchasing, warehouse replenishment, forecasting and MRP.
• Responsible for the configuration and testing of EDI transactions for purchasing and ABAP development for purchasing data extracts.
• Completed implementation of the SAP Retail modules within 10 months.

Confidential

SCM Team Lead

Responsibilities:

• Responsible for assisting in the development and management of the SCM project plan and deliverable execution. The team was responsible for APO DP, MM and PP SAP R/3 modules.
• Led many of the cross functional team sessions in Melbourne, Australia covering various integrated processes.
• Worked heavily with the APO team members on the design and prototyping of Demand Planning.
• Led a team of 4 consultants and 6 Pearson employees.
• Developed and executed a business process workshop.

Confidential

Project Manager

Responsibilities:

• Project Manager for the preparation, analysis and design phases of the project. The scope of this project included FI/CO, SD, MM, PP, HR, and WM.
• Set up the EDI interfaces for outbound purchase orders, outbound order acknowledgments and outbound shipping notifications.
• Performed configuration tasks for SD, analyzed ABAP/4 programming requirements for reports, bar-coding, data migration, and legacy system interfaces.