Customer Service Resume

SUMMARY:

8+ years of work experience in SAP HANA, SAP R/3,ABAP/4, including SAP Implementations and post implementation support for the projects in IBM, Confidential and Confidential ( in permanent position ).
Technical and Functional knowledge in Customer service area in order to cash flow in Confidential
Closely working with Functional team to resolve defects on priority, gathering the requirement
Providing support to custom solutions
Was a member of QA team in Confidential Project with the responsibility of doing the Quality Review & Testing for the SAP R/3 objects, Guiding the team.
Key role in Confidential was to understand End to End Business requirement, Analysis and to design the solution including unit testing, preparing technical documentation, Co - ordinate with Offshore team, Guide the team on complex development, proto type the developments.
Delivered complex development with minimal issues.
As a senior developer my role was to estimate the deliverables, guiding the team, reviewing code and testing the deliverables to meet up client satisfaction.
In Confidential worked as Functional consultant for FICO for GRIR project.
Go Live support to market and functional team
Preparing the estimation of the technical deliverables
Involved in designing the solution and preparation of Detailed Technical design
Hands on in SAP Solution Man for testing evidence, project documentation
Created CDS views in SAP HANA
Working in Confidential as SAP ABAP developer with responsibilities of gathering requirement from Stakeholders, Designing and delivering the best possible solution.

TECHNICAL SKILLS:

OOO ABAP
HANA view creation open SQL to retrieve HANA DB records in SAP R/3
Non ALV and ALV Reports
BAPI, BAdi, BDC, Module Pool, Interfaces/ALE- IDoc
SAP routine
Data Dictionary
RFC
User exit
Sap script and smart forms
Full project life cycle implementation for GRIR

PROFESSIONAL EXPERIENCE:

Confidential

Customer Service

Responsibilities:

Functional knowledge in Customer service area in order to cash flow
Implemented a many user exits for the transaction VA01/VA02/VA03 and for VF01 / VF02 / VF03 and in VL01n/VL02n/VL03n to have customer menu.
Hands on experience in creating order, Invoice and delivery to perform Unit testing.
Have worked on Inbound IDocs for creating & changing Sales Order (IDOC INPUT ORDERS),Outbound Delivery Replication from SOS to COM(/GLB/OGT IDOC INPUT DELIVERY)
Developed complex layout related to Legal requirement using Scripts/ Smart Forms for China market. The delivery person will select the Customer from an ALV list and respective customer details will be generated in the layout.

Confidential

Accounting/ Controlling

Responsibilities:

G/L account: Create, Display, Block & Delete via FS00
Journal entry posting through FB50
Analysis of workflow for individual transactions in GL, A/P with MM-Invoice Verification and A/R.
Configuration of settings relation to FI for Customer and Vendor master data
Developed the tool for Goods receipt and Invoice receipt of Purchase order
Done posting through MR22 and MR11
Configuration settings for Dunning Procedure
Creating Goods receipt
Creating Invoice receipt
Currently working on redesigning of COGS to MLCOGS( Material Ledger COGS )
Costing reports, Simplified finance to enhance the system performance using S/4 HANA database access.
Worked as a techno functional in Procurement acceleration project
Automatic billing creation for Confidential customer

Confidential

ABAP Developer

Responsibilities:

Involve in developments of SD and Confidential process areas
Delivered report to automate FI period opening
Enhancement to assign payer based on product hierarchy
Enhancements related to WM and SD standard transactions
Delivered report to modify contract details
Designed and developed logic for Customer Statement Script
Created report for direct shipment POs to create AB confirmations
Created report to change the PO confirmation date based on file data

Confidential

Senior developer

Responsibilities:

Involvement in estimates and delivery date confirmation, FS Review & issue Resolution
Understand the business requirement and analyse the technical feasibility
Coding, testing, preparing technical specification before official code bundle delivery
Sharing knowledge with other team members
Working as Senior developer in Confidential process area
Coordination with onsite functional team and offshore team in understanding functional requirements.

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