SUMMARY:

• Around 17 years of experience in Production SAP Basis/Net weaver and Database Administration. Having good experience in the SAP System Installations, upgrades, Maintenance and hands - on experience in SAP Net weaver products like SCM, PI, BI, EP and solution manager, ECC6, SAP R/3, HANA, DB2, Oracle, SQL on UNIX AIX7.1, LINUX,HP-UNIX and Windows Platforms.
• Experience in SAP R/3 4.6/4.7 ECC 4.0/5.0/6.0 and EHP7 FOR SAP ERP 6.0, Enterprise Portals 6.0/7.01/7.5, BW 3.5, BI 7.0/7.3/7.5, Business Objects XI 4.0/4.1, XI/PI 7.0/7.3 GRC,EP, Solution Manager Enhancement Pack1 and pack2 and EHP 7/7.1,SCM 7.0, CRM, Live Cache, TREX, System Landscape Directory ( SLD ).
• Experienced in Solution Manager 7.1 for Solution Monitoring, Maintenance Optimizer, Service Desk, Change Request Management, Alerts, Action Profiles, Early Watch Alerts and SLD.
• Experienced performing System Refreshes (ABAP/JAVA) on AIX/HP-UX/ Operating systems with Databases, DB2 LUW 9.1 Oracle 10G and 11. Well versed with Client Administration including Client copy, Export/Import, Remote system copy.
• Demonstrative experience administering the SAP ECC 6.0 application running on Oralce 10G/11, BW/BI on DB2 LUW 9.1/9.5/10.5.7 and 11.1 with AIX/Windows 2008/HP-UX operating systems. Database administration including database maintenance & performance tuning. Experienced in Database Backup/Recovery, Monitoring, Trouble-shooting the Backup problems.
• Extensive experience in all aspects of SAP System Administration including Client Copy /Export /Import, System Copy, upgrade Support Packages, Kernel Upgrade, SPAM/SAINT updates, Add-Ons and, Spool Administration, Background Jobs, Workload Analysis, CCMS, Operation mode setup, Day to day monitoring, Maintenance/Performance Tuning, Analysing Short Dumps and systems logs, Operating system issues for Different SAP Business Systems like ECC6.0, EP7.0, SCM5.1, PI 7.0, SCM 7.0, along with Live cache.
• Providing RCA (Root Cause Analysis) for the Issues
• Experience working in multiple sectors of the Industry like Manufacturing, Pharma, Food and Beverages.

TECHNICAL SKILLS:

ERP: ECC 5.0 & 6.0, Net weaver 04/04s, R/3 4.6,(4.7) and EHP7 FOR SAP ERP 6.0, SAP BW 3.X, BI 7.0/7.5 EHP1, EP 6.0/7.0/7.4, XI 7.0, Solution Manager 7.0/7.1,CRM 6.0,GRC,SNC,EWM,EM

Installations: SAP Net Weaver 2004 and 2004/s, SAP R/3 4.6B/C, Oracle 10g/11G, ECC 6.0, 6.40, Solution Manager 7.0/7.1,Bobj 4.1

Databases: DB2 LUW 9.1/9.5/9.7/11.1, SQL,HANA1.1

Networking: TCP/IP DNS, DHCP

Tools: Citrix, MS Office, Lotus Notes, MS Outlook

OS: Windows NT/2000-2003 Server/XP, DOS, Linux, Sun Solaris, IBM-AIX, and HP-UX

SAP Upgrade tool: SAINT, SPAM, JSPM, SDM, EHPI, SUM 1.0

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

SAP-Basis Administrator/Production Support

Responsibilities:

• Monitoring of SAP application, Database, Operating system performance using CCMS.
• Configuring CCMS alerts and analysing the issues through Solution manager.
• Setup EWA on Solution manager.
• Worked on complete upgrade of SCM from EHP2 to SCM EHP3 including up gradation of Oracle from 10G to 11G
• Complete setup of web dispatcher to access SCM systems
• SAP Basis administration with Oracle and DB2 as databases, handling administrative and monitoring tasks.
• Have done system installation.
• Have done transports through CHARM.
• Having Good Knowledge on HANA.
• Having good knowledge on HDB Studio.
• Configured Email alerts in HANA using HDB studio.
• Done the Sizing in HANA system in SCM system.
• Done SLT configuration.
• Done BW HANA sizing
• Taking the Online backups using HANA studio.
• SAP Performance tuning of ABAP+JAVA systems.
• Kernel upgrades for SAP single and dual stack systems.
• System installations using IMPORT and EXPORT method
• Sap Batch Job Administration.
• Setting up of cron jobs, responsible for clock changes (Day Light Savings on/off).
• User Management in SAP Web AS Java.
• Monitoring SAP Web AS Java.
• Performing Java Parameters changes using config tool and visual admin tool.
• Deploy .sda and.sca files using SDM.
• Convert SDM from integrated mode to stand-alone mode.
• Unlock if administrator user locked in Dual stack and Stand-alone systems.
• Worked on SLD.
• Having good knowledge on DB2 Architecture.
• Experience in DB2 UDB 8.x and V9.x Installations, configurations, administration and upgrade of the databases in LUW environment.
• Good knowledge on IBM DB2 UDB Database and performed system refreshes from Production to quality systems on regular basis.
• Having experience in installing db2 fix packs in standalone environment.
• Database Cloning - across same platform using redirected restore, different platform using db2look.
• Good understanding in performance monitoring techniques and conduct performance checks to ensure the databases, and their associated applications, are continuing to support the existing service Levels.
• Has good experience in data movement utilities like Export, Import, Load and database maintenance utilities like Runs stats, Reorg and Rebind.
• Experience in good trouble shooting techniques to ensure quick and successful resolutions (snapshot, db2pd, db2top etc)
• Handling Incident Tickets in Remedy tool and troubleshoot according to SLA.
• Provide On-Call (24x7) support and problem resolution.
• Net weaver components administration and troubleshooting.
• BW system monitoring and administration.
• Oracle DB Administration.
• Background job management using Redwood Tool.
• Transports using CHARM tool

Confidential, Santa Clara, CA

SAP-Basis Administrator/Production support

Responsibilities:

• Hands on Experience on HANA studio and HANA life cycle management.
• Configured Email alerts in HANA using HDB studio.
• Done the Sizing in HANA system in SCM system.
• Working experience in SLT and HANA client.
• Knowledge on HANA BW sizing.
• Taking the backups and restoring using HANA studio.
• Starting and stopping HANA from OS level.
• Performed system administration tasks on HANA studio.
• Knowledge on HANA migration using DMO
• Installed LEO Patches on ECC system using SPAM.
• Using SM59 configured RFC from ECC to Repository system.
• Effective co-ordination between the onsite and offsite team.
• Transports in Quality and production systems through Portal.
• Have done transports through CHARM.
• Transports in Quality and production systems in XI using CMS method.
• Manage database online/offline backups/Incremental backups.
• Generations of SAP health checks/system monitoring (Daily, Monthly, Quarterly).
• Performance analysis and workload analysis, identifying the performance bottlenecks.
• Have done System copies with different strategies.
• Applying Support packages ABAP+JAVA stack systems using SPAM/JSPM tools.
• Setting Transport Management landscape and performing transports on request and troubleshooting the transports issues.
• Performing SAP profile parameter Changes and configuration of Operation modes.
• Performing Client copies between clients and systems.
• Manage the updates, checking the database alert log, OS log and R/3trace files.
• Performing SAP database activities like Backup, Restoration, Recovery, and Table space administration and rebuild of indexes with BRTOOLS.
• Applied licenses to SAP systems.
• Performed Spool Administration - configured printers, troubleshot spool requests, deleted old spool jobs and worked with TemSe objects, Creating Logical Printers.

Confidential, Atlanta

SAP-Basis Administrator/Production Support

Responsibilities:

• Monitoring and Administration of ECC 6.0, BW 3.5/BI 7.0, NetWeaver 04/2004s & Portal 6.0 Landscapes.
• Administration and maintenance of “Live Cache Server” & Core Interface on APO systems.
• System copies from “Production” to “Quality and Development” systems.
• Supporting functional team’s issues for FI/CO, SD and HR Modules.
• Used “Remedy”, for creating Change Requests/Tickets for problems and Lotus Notes Database for managing all Transports, Documentations and Other useful details.
• Performance tuning of the Java Parameters for “Portal” systems.
• Documenting the entire Basis Related activities according to the company Policies and Procedures.
• Stopping and Starting of SAP BO systems
• Have knowledge on SAP BO installation, performed stop and start of BO systems..
• Installation and Configuration of SAP Net weaver and R/3 systems.
• Having good knowledge on DB2 Architecture.
• Experience in DB2 UDB 8.x and V9.x Installations, configurations, administration and upgrade of the databases in LUW environment.
• Good knowledge on IBM DB2 UDB Database and performed system refreshes from Production to quality systems on regular basis.
• Having experience in installing db2 fix packs in standalone environment.
• Database Cloning - across same platform using redirected restore, different platform using db2look.
• Good understanding in performance monitoring techniques and conduct performance checks to ensure the databases, and their associated applications, are continuing to support the existing service Levels.
• Has good experience in data movement utilities like Export, Import, Load and database maintenance utilities like Run stats, Reorg and Rebind.
• Experience in good trouble shooting techniques to ensure quick and successful resolutions (snapshot, db2pd, db2top etc)

Confidential, SANJOSE, CA

SAP-Basis Administrator/Production Support

Responsibilities:

• Working on 5 system landscapes on ECC,SRM,PI,BI,GRC and CRM systems
• Locking and Unlocking the Variants.
• Have done system refresh using Backup and Restore method.
• Sync manually DR server from Production system.
• Checking the backups in SNC system from HANA Studio.
• Working on Transport using FTP UNIX commands.
• Manage database online/offline backups/Incremental backups.
• Generations of SAP health checks/system monitoring (Daily, Monthly, Quarterly).
• Performance analysis and workload analysis, identifying the performance bottlenecks.
• Applying Support packages ABAP+JAVA stack systems using SPAM/JSPM tools.
• Setting Transport Management landscape and performing transports on request and troubleshooting the transports issues.
• Performing SAP profile parameter Changes and configuration of Operation modes.
• Performing Client copies between clients and systems.
• Manage the updates, checking the database alert log, OS log and R/3trace files.
• Performing SAP database activities like Backup, Restoration, Recovery, and Table space administration and rebuild of indexes with BRTOOLS.
• Applied licenses to SAP systems.
• Performed Spool Administration - configured printers, troubleshot spool requests, deleted old spool jobs and worked with TemSe objects, Creating Logical Printers.
• Daily checks in PI systems and monitor the XML queues.
• Done many of the system maintenances activities.
• Reprocesses the inbound and outbound queues in PI system.
• Moved the Transport requests in CRM system.
• Providing RCA (Root Cause Analysis) for the Issues.
• Synchronizing the DR systems with production systems.

Confidential, New Jersey

SAP-Basis Administrator/Production Support/PI Analyst

Responsibilities:

• NFE Brazil interface mapping and configuration for 29 states from SAP PI/PO.
• BRAZIL ADP pay structure configuration from SAP PI/PO system.
• TIBCO modernization given full support from SAP PI/PO.
• Very good exposure with end-to-end SAP-PI/PO Implementation and Strong knowledge of maintenance and Support Projects
• Developed Data types, Message Types, Message Interfaces, Message Mappings and Interface Mappings. Imported SAP standard Interfaces for IDOC and RFC adapters.
• Preparing Technical specification and Interface details from Functional specification.
• Design and Development of XI Interfaces according to the requirement and configuring the System Landscape Directory.
• Transporting of Interfaces from Development to Quality and to Production.
• Preparation of Technical Specifications documents from functional specifications; design and development of programs and interfaces to meet business requirements. Preparation of detailed and technical design documents
• Understanding the requirements, analysing the functional specs and involved in the designing of interfaces.
• Involved in Preparing Technical Specifications and Unit Test Plans.
• Involved in creating all objects of Enterprise Service Repository and ID.
• Involved in Adaptor framework for communication channels like JDBC, IDOC, RFC and File adapters.
• Involved in Monitoring Message from Configuration and Monitoring.
• Involved in creating Alert categories and Alert rule for different conditions.
• Transfer the Integration repository and ID Objects to Quality using file system.
• Configured Idoc, File, RFC and JDBC Adapters.
• Experience in System Landscape Directory (SLD), Net weaver Developer Studio (NWDS).
• Experience in NWA log monitoring and component monitoring.
• Design, plan, build and maintain interfaces using SAP Process Integration (PI) for Single Stack and Dual Stack.

Confidential

SAP-Basis Administrator/Production Support

Responsibilities:

• Configured Consumer job in SAP-PO system.
• Done EP (Enterprise) portal upgrade from 7.3 to 7.5 and DB2 9.7 to 11.1
• Have done HTTPs confirugriaotn from HTTP.
• Knowledge on EC3.
• 2 years fico and HR data refresh completed using TDMS.
• As per Confidential policy password change activity completed.
• Upgraded BSI tax factory from 10J to 10 N Cyclic version and installed License
• Upgraded SAP-HR support packs from 20 to 33 level.
• Kernel updated from 721 to 745 (313).
• Vertex every month updated in entire landscape.
• TDMS patch upgraded 731 version from patch level 11 to 19.
• Have upgraded SAP GUI from 730 to 740 with GUITXT tool
• BOBJ - SMTP local host mail configuration and mail relay service have setup and completed successfully
• BOBJ 4.1 Have configured managed system configuration using AC Tool in Solution Manager 7.1
• Working daily tasks like backups, Batch job Administration, Transports, etc
• Giving 24x7 support with on call rotation basis
• Weekly maintenance system shutdown activities and LAPRs moving and AIX 6.1 memory upgrades.
• Supporting third party interfaces like vertex, personas, GUITXT, BSI-tax factory.
• Working on Daily tickets and interacting directly with end users .I am giving nearly 6000 users.
• Giving support SAP-ECC EHP 7, BW, SRM, GRC10.1, BOBJ (4.1) SAP PO 731, Solution Manager 7.1, TDMS 731 with AIX 6.1 DB2 10.5. Portal7.5.
• Monitoring all SAP systems activity on a daily basis
• Consist of ECC 6, BI and SAP portal systems.
• Maintain SAP R3 and BW profile configurations, including monitoring and adjusting when problems occur or to improve performance.
• Administration and monitoring of Background processing and batch jobs.
• Managing print and spooling functions. Configure and maintain approximately 1500 remote printers including DUPLEX with DAZEL.
• Load balancing for application server logins. Watch workload consumed by each application server, particularly during month-end processing; add additional resources to server whenever needed.
• Manage transports from development team. Work with functional team to move and transport any type of changes to R3 and BW system through typical landscapes: development, quality assurance, production and training.
• Monitoring and apply SAP support OSS notes. Use SAP online OSS support to research and report problems, schedule and provide solutions.
• Maintain sandbox, development, quality assurance (QA), including regular refreshes of SANBOX and QA systems and sandbox systems from production and post-processing steps to maintain identity of the system in the QA/sandbox landscape.
• Completed the SAP support package upgrades (SAP HR 20 to 33 patch level). Upgraded R3 kernel from 721 to 745 (313).1
• Maintain J2EE software stacks. Duties cover monitoring, debugging and troubleshooting issues related to the Java stack.
• Maintain SAP portal environment. Configuring backend services called by the portal, and updated SSL certificate
• Planning for SAP Installations, and disk/storage/server layout and system installation plans.
• Monitor database growth and activity. Monitor database performance and adjust database resources as required. Monitor database storage and add storage space as required.
• Table and index maintenance. Reorganize database tables and rebuild database indexes as required.

Confidential, Durham, NC

SAP-Basis Administrator/Production Support

Responsibilities:

• Responsible for delegation of work to all team members which includes call allocation and prioritization of work.
• Monitoring of SAP application, Database, Operating system performance using CCMS.
• Configuring CCMS alerts and analysing the issues through Solution manager.
• Setup EWA on Solution manager.
• Created centralized monitoring & EWA solutions in Solution manager for centralized monitoring.
• Worked with CCMS (rz20), STMS, performing transports, schedule background jobs, spool administration.
• Applying application level patches for EP, XI, MI, through SDM and JSPM respectively.
• Analysed and resolved ABAP Dumps/Runtime Errors of unusual nature by researching OSS Notes. Worked with CCMS alters and daily check-up of system logs using SM21 to ensure everything is running smooth.
• Configured Operation Modes based on requirement
• Performance Tuning of SAP servers by using some TCodes such as SM12, SM21, SM50, SM13, ST02, ST03, ST04, ST22, DB01, DB02, SP01 and other related codes.
• Applied OSS Notes using SNOTE and support packs using SPAM after checking for dependencies based on SAP Marketplace Documentations, Functional Requirements and upgrading BRtools to latest versions.
• Responsible to define, monitor and scheduled various job chains for “Background jobs” using Redwood tool.
• CMS server monitoring and also trigger the backups for the server.
• Using “SAPDBA” & BR Tools for Table space administration (create new Table spaces, adding data files and Table space reorganization).
• Using RZ10 importing and maintaining of SAP system profiles. Trace File Administration (Switch On and Off).
• Creating “Source System Connections using RSA1” from BW systems to other Systems in the Landscape.
• Configured Single Sign on (SSO) and user mapping for portal and backend systems (EP, BI, R/3) and generate & install SSL certificates.
• Starting and shutting down all the servers (including Database, Central Instance & App servers) in the Landscape during the maintenance window.
• SAP R/3 System Performance Monitoring & Fine tuning through Instance Profile parameters.
• Configured and maintained RFC (Remote Procedure Calls) connection between the systems in the Multi-System landscape.
• Monitoring database growth and adapting next extent sizes using SAPDBA/Brtools and also with Oracle methods.
• Transports using Rev-Trac tool.

Confidential, Chicago, IL

SAP-Basis Administrator

Responsibilities:

• System health check and Monitoring using various SAP Transaction codes: Check and analyze for Table Lock entries, Check for Update record errors, periodic clearing of the update records, check / analyze for ABAP short dumps/Dump analysis, Monitoring system logs, check for the status and proper IDoc movements between the SAP and the target systems, check for tRFC connections / reprocess the tRFC Errors, if any, Monitoring OS parameters, Monitoring and analysing the System Wide Work Processes, Monitoring SAP servers / individual app servers to ensure that the system wide work processes are healthy and running without any hassles ensuring the optimal performance of the system.
• Assigning Authorizations, Profile Creation / Maintenance, Creating and Assigning Roles to Users, Spool Administration, Delete obsolete spool requests.
• Schedule and check for Successful completion of the Database Back-up, Monitoring and analysing Backup logs.
• Transports in Quality and production systems through Portal.
• Transports in Quality and production systems in XI using CMS method.
• Scheduling / Monitoring Backup of Online Redo Log and Archive Log files movement, Archive log backup. Back up the whole Database online/Offline and Archive log files using DB13.
• Background job monitoring and troubleshooting problems related to them.
• Transport Management System activities: Transporting the customizing change requests, analysing Action logs and transport logs, discussing the impact of the changes (with the requestor, with the transport manager) before application of the transport requests.
• Maintaining & Monitoring Background job processes: Analyse failures and restart / Reschedule the Failed jobs or callout as necessary, Implement batch changes.
• Create, schedule special batch jobs to run during the weekends, month ends, or during any scheduled system outages and to see to it that the Batch job reports run and finish successfully.
• Communicating with the IBM customers of different Geos when a change (Batch changes/ transports) has been raised, discussing / analysing the impact of the change(s).
• Monitor IDoc processing, IDoc status (ALE Audit) and RFC status - Evaluate issues and fix or call out as necessary. Create / schedule / run special IDoc posting jobs to see to it that the IDocs are processing without any delay between the systems.
• Monitor and Maintain Problem / Change queue - Review / Analyse / Implement the changes accordingly.
• Perform other L2 activities as above when necessary.

Confidential, Irving, TX

SAP BASIS Admin/Production Support

Environment: SAP R3 ECC6, Net weaver, Portal, XI and BI with SQL, DB2 and Linux O.S.

Responsibilities:

• To assist the team in case of difficulties (on-call support), to guide the team and keep updated about the process and the methodologies to be applied to ensure that the team members are technically equipped to handle any kind of situations.
• Configured system for multi-national language support and multi-time zone support. Perform traces to troubleshoot authorizations. Installation of support package, printers.
• Assigning Authorizations, Profile Creation / Maintenance, Creating and Assigning Roles to Users, Spool Administration, Delete obsolete spool requests, Transport Management System, Releasing and Transporting the customization Requests, create / schedule / Administering Background Jobs, Check for System updates, System locks, if any, schedule and check for Successful completion of the Database Back-up, Monitoring and analysing Backup logs, User dumps.
• Creation / Maintenance of Users, Periodic review of User access to Limited use, Sensitive & Conflicting Transactions. Mass lock / unlock users while performing crucial maintenance activities.
• Held discussions with the various top level management and submitted report about the strategy to be applied to the system security activities, backup strategies. Won appreciation from the management for the creative and supportive work done during my tenure with the organization.
• The Role is all about the Monitoring activities of the multiple SAP Production Servers, which includes performing rigorous and timely health checks using various transaction codes to ensure the best of the system performance, monitoring the Batch jobs, the IDocs for the smooth flow into / from SAP to SAP or other legacy systems.