PROFESSIONAL SUMMARY:

• SAP BASIS/HANA Consultant, having 12 years of relevant experience of support on Linux/AIX and Windows environment in large Global SAP implementation as a motivated, collaborative, and problem - solving Consultant with Good Communication Skills, Detail Orientation, Innovative and self-motivated. Worked on three Full life cycle implementations and SAP Upgrades as a Basis lead. Played key role in Infrastructure decision making, sizing, setup of SAP Landscape, upgrades and data center migrations.
• Worked extensively in several SAP New Dimensional products in a landscape that includes SAP ECC, BW 7.4, PI 7.5, Solution Manager 7.2 and 7.1, BWA 7.20, DS 4.2, BO 4.1, EP, CRM in Basis, Netweaver 7.4 platforms and well versed with RDBMS like oracle 11i, 10g, 9i, MS SQL 2008R2, 2005, DB2 10.5 and SAP HANA 1.0,2.0.
• Strong experience on SAP R/3 Basis Administration, CTS Transport Management, Oracle 10G Database Administration, System Monitoring.
• Worked on various SAP life cycle implementations and SAP installations such as ECC, BI, and Solution Manager on Oracle, MSSQL and HANA databases on various OS platforms such as HPUX, Windows, SOLARIS, AIX and SUSE LINUX.
• Excellent understanding and rich experience in designing, implementing and configuring SAP systems on Oracle, DB2, Linux and windows.
• Played a key role in several SAP end-to-end implementations of ECC, BI, CRM, SCM, EP, PI, APO, CLM, BOBI, PLM, Solution Manager and SAP HANA. Performed multiple SAP Upgrades and provided production support and maintenance to the customers both onsite and at offshore.
• Performed several HANA SPS/Revision upgrades.
• Experience in working with HANA scale out, High availability environment.
• Implemented backup strategy and performed several restores of HANA database.
• Worked on SPS upgrades, JAVA stack upgrades, kernel and patch upgrades, Oracle installations and upgrades, Homogeneous system refreshes, performance tuning, Data archiving, Disaster Recovery procedures, cluster failover tests, and various SAP Basis and Security activities.
• Worked on HANA standalone installation and multi- SID installation on HANA appliance.
• Lead the SAP installation and upgrade of new dimensional SAP systems to meet expanding business requirements including Installation of Dual stack/SID (ABAP/Java). Experienced in configuring Solution Manager Scenarios including solution monitoring, Maintenance Optimizer, Early Watch and administration.
• Have Adequate Knowledge in terms of ITIL process and Change Management.
• As a Basis lead involved in Monthly governance meeting with stack holders and consistently improve the organization’s SAP Practices and implementations.
• Proactively assist in evaluation, recommendation of new SAP solutions / technologies.
• Leading offshore basis team and Delivery SLAs as per contract and meeting key milestones
• End to End ownership of complete service operations with defined scope, measurement, rewards / penalty
• Has been point of contact to stakeholders when there is escalations against services and Review the performance of team and takes corrective actions.
• As a Basis lead there is a proven track in transitioning some of the activities to offshore, which saved cost to client as a part of cost reduction initiative.
• Extensive experience with resolving ticket issues and troubleshooting Basis problems while adhering to SLA.

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Senior BASIS Administrator

Responsibilities:

• Support the design of the SAP landscapes for the Unity program by analyzing the availability, disaster recovery and project requirements from the business and the project stakeholders, translate the requirements into technical specifications for the Unity environment.
• Sound knowledge on HANA with over 2 yrs. of SAP HANA Basis experience in Design, installation, upgrade, HA/DR, Replication and maintenance. Experience in handling SAP applications on Operating systems such as Linux (RHEL, SUSE, and AIX), HP-UX, Z/OS, & Windows servers and on databases such as Oracle, DB2, MaxDB and HANA. Knowledge in S/4HANA administration concepts.
• Worked in End-End implementation of Application Lifecycle Management, CHARM, Technical operations (Technical monitoring, RCA, EEM) on Solution Manager 7.1 and 7.2
• Configured SAP OCC Dashboards and Wily APM Dashboards
• Worked closely with Release teams on Installation of BW on HANA, was part of Configuring HANA System replication for HANA DB High Availability.
• Have done SAP ECC 6.0 EHP6 upgrade and post upgrade activities.
• Create the SAP software patching and upgrade strategy for the various landscapes, Support the creation of the long-term database strategy.
• Worked on ECC, NetWeaver, APO, BW, BOBJ, DS and BPC administration and handled Service Now tickets for respective application from SAP Basis end
• Refresh activities (SAP ECC and SAP BW) to support Go Live’s and cut over dress rehearsals.
• Performed HANA Revision upgrades and responsible for HANA administration activities.
• Monitoring of SAP systems to ensure that systems are in good health and taking necessary actions to keep them in good health.
• Worked on SPS upgrades, JAVA stack upgrades, kernel and patch upgrades, Oracle installations and upgrades, Homogeneous system refreshes, performance tuning, Data archiving, Disaster Recovery procedures, cluster failover tests, and various SAP Basis and Security activities.
• Involved in production support and regular maintenance activities.
• Mentoring new comers in the project and participate in the resolution of issue if required.
• Developed an UNIX script to automate backup checks there by reducing manual effort and increasing efficiency.
• Responsible for code deployment activities of SAP ABAP, JAVA and BO systems.
• Implementing SAP systems Early Watch Alert recommendations.
• Maintaining DR servers and ensuring that there is no delay in log shipping.

Confidential, Glendale, CA

Technical Specialist/Lead

Responsibilities:

• Performed role of SAP Basis Technical Specialist which includes all SAP Basis activities installation, configuration, maintenance, troubleshooting, resolution, and documentation of all Production, Test, Development Systems, of all SAP landscapes.
• Involved and resolved SAP issues in project. Planning and Involvement in SAP activities such as System preparation, Planning, Installations, Post installations, Integration, Configuration etc in project landscape from development to Production.
• Interacted extensively with clients to gain insight and develop solutions (SAP Mobility, GRC 10.1 upgrade, HR Support pack upgrade, SAP server migration and system upgrades etc) to meet customer business needs across the entire SAP landscape.
• Executed the stack upgrade for ECC EHP5 SP5 to ECC EHP5 SP12 and the impacted portal components of ESS/MSS in Sandbox, Development, Quality, Staging and Production System.
• Worked at SME level to understanding of SAP, its underlying database, operating system, and hardware platform. Interact with the Onsite team, SAP Functional team, SAP configuration team and various technical teams to optimize and maintain the overall SAP reliability, availability, and Provided recommendations for batch configuration, profile parameters by proactive monitoring the production systems which helped in optimizing the system performance.
• Successfully supported the operations of over 640 application servers with over 165 instances of SAP in the non-production and production environments, meeting all timelines and deliverables.
• Troubleshooting for day to day issues / critical and high priority issues a for SAP (ECC, CRM, SRM, BW, PI, MDM, APO, Solution manager and Portal) and third party components (Order management, Willy ) through Remedy ticketing system and mails.
• As a lead responsible for Proactive Continuous Improvement
• Brainstorming the team members to get Root Cause Eradication Mindset
• Delivery all service as per contract
• Maintain Quality ( Opino, Escalations, QA checks ) while resolving/ closing the incidents
• Has been lead offshore with E2E Service Delivery
• Maintain KPI's to Adherence to Confidential ( Internal controls) and bring awareness with in the team the importance of internal controls as a part of KPMG audit

Confidential

Senior Consultant

Responsibilities:

• Performed role of a Senior Consultant and team lead for SAP Mobility Implementation Project , which includes requirement analysis, design, development, testing, and documentation and production deployment of Fiori and Mobile Apps.
• As a Basis Team lead my responsibilities were infrastructure and hardware planning, planning various basis activities like installation, configuration, monitoring, troubleshooting, patching (SAP & database patches), database backups, provide support to SAP and non-SAP systems. Coordinated the Onsite/offshore basis team and managed the local basis team.
• Design, implement, test and support all SAP systems required to realize the end-to-End SAP solution required to meet the project needs.
• Performed end to end SAP Basis Administration tasks like Installation, Configuration,
• Maintenance, patching/upgrading all SAP environments (SAP ECC 6.0, BI, PI/XI, SAP
• GRC, Solution Manager) and for all instances (DEV, QAS, TRN and PRD) and other
• Non-SAP systems like Vertex, Redwood CPS, HP QC and Load Runner.
• Designed and built the Complex Batch Management process for about 1500 Business critical processes in Redwood CPS.
• Go-To person on the project for resolution of SAP technical issues related to BASIS, and primarily focused on providing the root cause analysis and implement corrective
• Action steps within a short time. Managed all production critical tickets single-handed
• Performed several cutover tasks as per the cutover plan.
• Created and maintained production standard operation procedures (SOPs)
• Installed, configured and maintained various SAP systems and Redwood CPS system.
• Configured solution landscape, satellite systems definitions, configured System monitoring, EWA setup, and System Administration in solution manager system.
• Played a vital role in troubleshooting the technical errors on the project.
• Performed database operations like Backup, Restore, DB copy, Data Archiving.
• Installed/upgraded Redwood CPS application on the solution manager java stack.
• Worked on all the core and advance functionalities of Redwood CPS to manage jobs.
• Extensively analyzed the Risk Analysis & Remediation (RAR) batch issues, and other issues on CUP on GRC. Performed DB cleanup on the GRC system by exporting the VIRSA table contents, then deleting table contents from database.
• Tuned java parameters to improve GRC system performance, Worked on configuring the CCMS alert Setup and the latest SAP host control agent on several systems to monitor the satellite system from solution manager central system.
• Installed and upgraded the TREX instance, optimized the business search queries

Confidential

SAP Basis Consultant

Responsibilities:

• Gathered the necessary requirements from the customer and did the detailed hardware sizing for setting up all the SAP systems.
• Installed and configured all the functionalities of Solution manager 4.0
• Installed and carried on the post installation activities of all the above-mentioned SAP systems in the landscape.
• Configured the BI Source system connections and did the BI transports from DEV to QA and to production.
• Installed the Enhancement Package 3 on the ERP system for HCM and logistics.
• Installed the Live cache server and also setup the CIF model for APO system
• Installed the business packages for ESS and MSS components
• Updated all the latest support packages for all the SAP components and updated the portal support package to SP stack 15.
• Installed and configured the printers at the client site
• Installed and setup the SNC SAP router
• Installed and configured the SAP CRM mobile sales client and MAS
• Setup of user ids on the systems and assigned the necessary roles according to auth matrix
• Given the to the technical team about the basic monitoring of SAP and the usage of SOLUTION MANAGER Functionalities.
• Carried on the regular backups and performed restore and refreshes of the database.
• Did the performance monitoring and tuned various profile parameters
• Applied SNOTES as and when required by the team and to trouble shoot various functionalities.
• Exhaustively working on the SAP NW administration on all the SAP systems in the landscape

Confidential

SAP Consultant

Responsibilities:

• Involved in Hardware sizing.
• Setup of system license for DEV, QA and PRD systems after obtaining it from SAP SMP.
• Setup of users for the core team and the project team members.
• Setup of SAP Router using SNC in order to open connection with SAP
• Setup of Printers in the SAP systems
• Installation of Development system, QA and PRD systems in the landscape (ECC 6.0)
• Setup of Template server (It is as system copy of German server using ABAP load SAPinst)
• Maintained system profile parameters
• Planned and scheduled complete Database backup
• Maintained the table spaces using BRTools
• Resolved most of the ABAP Dumps during the development of various objects daily.
• Upgraded the kernel, applied notes through SNOTE and latest support packages.
• Downloaded the support packages from SAP solution manager using Optimizer.
• Trained the core team members in SAP Basis activities for one week.
• Monitoring of Lock entries, system logs, ABAP dumps, and update terminates.
• Installed the SAP Solution manager and used it for generating the Installation keys
• Installation of QA system (ECC6.0) and PRD systems
• Setup of TMS configuration in the landscape.
• Transported requests from DEV to QA and to PRD
• Created clients, copied clients, transported clients and deletion clients.
• Truncated and imported tables during system copy (troubleshooting purpose)
• Changed the client settings as required by the project team.

Confidential

System Administrator

Responsibilities:

• SQL Server 7.0/2000 administration including installation, configuration, performance tuning, replication, backup & recovery of production databases and maintenance
• Query optimization
• Implementation of Stored Procedures and Triggers
• MS IIS 4.0 tuning and web server administration
• Designing backup policy with Complete, Incremental and Log backups.
• Performance Monitoring
• Resolution of Performance Issues of all SQL Servers.
• Setting up security polices and creating appropriate logins, roles and application roles.
• Network Monitoring using Windows NT Performance Monitor.
• Scheduling DBCC Checks on Weekends and off peak hours.
• Involved in preparing the Backup/Recovery strategies and administering these operations.
• Creating roles in activity groups for authorization profiles using Profile Generator
• Transport Activity groups, Profiles, Company Menu across R/3 Systems.
• Troubleshoot security/authorization related problems using SU53, ST01 and SUIM.
• Transported authorizations and Users Master Records across clients and systems.
• Creating users, giving authorizations to users, Password management, profile generator, user information system, find missing objects, checking SOD conflicts Management of Users, Authorizations, and Profiles.