SUMMARY:

• Technologically astute, a fast learner possesses keen analytical & troubleshooting skills for effective problem resolution.
• Outstanding interpersonal skills to build a rapport with management, vendors, staff, peers and users.
• Solid history of delivering outstanding service, known to initiate process and system improvements to increase system stability, staff productivity, build - up competitive advantage & contribute to the growth of the business.
• Demonstrated ability to discern tasks in advance, present to management for approval, implement ahead of schedule.
• Excellent resource balancing & leadership skills with an ability to drive initiatives through efficient team work.
• Strong organizational skills, ability to handle multiple tasks & thrive in a challenging, fast-paced environment.
• Nearly 11 years of experience in SAP NetWeaver with oracle Database and 3 years of experience in HANA Technology.
• SAP solution manager 7.1 upgrade to 7.2 in Linux environment.
• Areas of Expertise - Implementations, upgrades, datacenter migrations, production support and offshore setup/transition, mentoring teams
• Worked as technology architect and consultant in complex environments
• Extensive experience in Basis Administration includes Planning, Installations, Monitoring, Performance Tuning and Security Administration on different versions of SAP
• Managed various SAP infrastructure migration and upgrade projects
• Managed issues and risks so that issues are identified, documented, communicated, and resolved throughout the project.
• Competent, conscientious and detailed-oriented System Administrator/Database Administrator with extensive knowledge and experience in administration, technical support, systems maintenance, performance tuning and management.
• Responsible as Single point of contact for customers with reference to Service level deliveries of the projects and Played roles as Team member, Basis Lead and SME
• Worked extensively on maintenance, backups, Restore and recovery of database. Monitoring the database using Tivoli storage Manager and restore the database with TSM.

TECHNICAL SKILLS:

Operating Systems/Networks: Windows, Linux and HP Unix

SAP Applications: SAP R/3, ECC, BI, BPC, XI, PO, APO, Solution Manager, Enterprise Portal

Database: Oracle, HANA, DB2 & MSSQL

PROFESSIONAL EXPÉRIENCE:

Confidential

Onshore SAP Basis lead

Responsibilities:

• Managing a team of 20 SAP level-2 and level-3 administrators: dispatched tasks, managing team planning.
• Participate in the Project planning and delivery, production support, monitoring, SAP Software upgrades, support packs and performance tuning of SAP Environments, ensuring the efficient and secure operation of the SAP systems
• Performed SAP solution manager 7.1 upgrade to 7.2 version and disaster recovery setup of solman.
• Planning and implementation of Oracle 12c upgrade strategy throughout the landscape with multiple systems. Maintaining the database healthy and secure by applying the regular security and performance interim patches.
• Monitoring SAP HANA systems, Monitoring Overall System Status and Resource Usage, Monitoring Status and Resource Usage of System Components, Monitoring System Performance, Monitoring disk and memory usage
• Performed SAP HANA system refresh (Multi node to single node and Single node to Single node)
• Performed HANA System replication setup to the DR environment.
• Performed SAP HANA1.0 SPS12 upgrade from SAP HANA 1.0 SPS9 and SAP BW support pack upgrade.
• Managing SAP HANA users their authorizations and access, Hana Backups and restoration.
• Performed Hana table reorganization, partition of huge tables and distributed across nodes to balance the load on all the nodes.
• SAP HANA Administration, working with HANA studio, managing SAP HANA systems, starting and stopping SAP HANA systems
• Regular system refresh activities of both ECC and BW systems using standard database tools.
• Performed standard Basis table housekeeping, SAP tables, tablespace reorganization and rebuild of index to improve the performance and retain the storage at physical disk level.
• Maintaining all the applications in the landscape healthy and stable to the business usage by performing the regular maintenance activities.
• New URL setup using Web dispatcher, Apache installation & configuration.
• Planning and implementation of multiple disaster recovery tests in the project with different applications like ECC, BW, PO, Sabrix.

Environment: SAP ECC, PO, SAP BW on HANA, CC/CM, Syclo, Sabrix on Linux & Windows, Oracle database.

Confidential

Offshore SAP Basis lead

Responsibilities:

• Managing team of five Basis resource supporting Blue scope multiple systems throughout the calendar year.
• Performed SAP SCM 7 EHP3 upgrade and Live cache DB upgrade and Live cache database Restore.
• Performed the split of dual stack system after the upgrade.
• SAP EC (Environmental Compliance) support pack Upgrade and refresh from Production data.
• System refresh activities using Commvault Backup & Restore administration tool.
• Performed DB2 upgrades, database patches and Kernel upgrade to keep the landscape with the latest patches.
• SSL Certificate Renewal in both ABAP & Java systems.
• Performed several client copies with selected data with selected period using EPI-USE data Sync manager tool.
• Central printer Administration (PAL) & SEAL Printer Creation and upload configuration data into SAP.
• Transport management configuration and Transport administration using the Rev-Trac transport tool.

Environnent: SAP ECC, SRM, CRM, EC, EP, BW, SCM, AIX & Linux

Confidential

SAP Basis Team Lead

Responsibilities Included:

• Installed new SAP systems for Australia Confidential company which got separated from COLES and performed all the data restorations into new Confidential servers.
• Performed oracle upgrade 10.2.0.4 to 11.2.0.2.0 and Oracle Patch Upgrade from 11.2.0.2.0 to 11.2.0.3 on AIX 6.1
• Homogeneous and Heterogeneous system copies using database specific tools and Standard procedures provided by SAP.
• Performed SAP Data archiving using standard SAP tools and IXOS administration.
• Performed the regular Basis standard tables housekeeping and Tablespace administration, table & tablespace reorganization and index rebuilds on regular basis to improve the performance.

Environnent: SAP ECC 6.0, XI on AIX OS, Oracle

Confidential

SAP Basis Senior SAP Basis consultant

Responsibilities:

• Performed SAP 4.7 Installation with oracle 11G database.
• Technical upgrade to SAP ECC 6.0 EHP5 from SAP R3 4.7 on oracle 11G database in AIX servers
• Installed SAP TDMS and performed client copies, client deletions with different data and performed the data scrambling.
• Basis Support for ECC6.0 and 4.7 on AIX using Oracle 11G as Database
• Performed oracle upgrade 10.2.0.4 to 11.2.0.2.0 and Oracle Patch Upgrade from 11.2.0.2.0 to 11.2.0.3 on AIX 6.1
• Applying Oracle patch sets and Oracle Interim patches
• Tablespace administration, table reorganization, index rebuild and Tablespace reorganization.
• Exporting and importing of single table in oracle using R3trans and data pump methods.
• Transport management with 3rd party software (Transport Express)
• Performed regular client administration like client copies, deletion using different Sap methods.
• Application of Patches (Support Packages, Kernel Patches, Front end patches, Java Patches)
• Homogeneous and Heterogeneous system copies using database specific tools and Standard procedures provided by SAP.
• SAP profiles and oracle profile parameter maintenance, Partner port and partner profile maintenance.
• System refreshes using TSM (Tivoli Storage manager), ABAP and XI systems.
• Effectively use the SAPOSS and Service Market Place to Resolve Complex Productive issues and configure single sign on (SSO) and provide remote login for SAP Help
• Client Administration and Maintaining RFC Destinations
• XI administration which includes transports, daily system checks and system refresh, XI Objects Transporting, Message Monitoring
• Installation of SAP Business connector for Tax Filling and Vertex update on production system (tax updates) and Upgraded to 3.4 version, Tax Factory BSI 9.0b Upgrade on HR Landscape & application of Tubs into HR landscape.
• Installed Cran Soft and configured the connectivity to SAP database using ODBC connections for data extraction.

Environment: SAP ECC 6.0, SAP 4.7E, EP, XI with AIX OS and oracle

Confidential

SAP Basis Professional Consultant

Responsibilities:

• Client Administration, copying clients using local, Remote and export/import, Client Deletions
• Provide Offshore (24x7) support and problem resolution for customers
• SAP and DB parameter changes.
• Administration of ABAP / Java Stack. Monitoring and error handling through trace files and log files.
• TMS configuration as per the request from customer, performing the import of the transports and automating the transports.
• Applying support packs, applying patches using SNOTE, add on installations & Kernel Upgrades.
• Database table administration using SAPDBA and BRTOOLS and Index rebuilding.
• Monitoring the backup and do the co-ordination with the Datacenter to perform the regular backups.
• Requesting for sap license key and installing the Key, Requesting for developer key.
• Performed the Vertex updates, Language installation.
• Installation of printers in Os level and Configuration of the printers in SAP.
• Scheduling the Background jobs and creation of the variants and assign to the jobs.
• Involved in maintenance activities like hardware upgrade, OS and database patching
• Opening OSS connectivity to customer systems.

Environment: SAP ECC 6.0, SAP 4.7 with Oracle 10.2, Windows and AIX.5.1

Confidential

System Administrator

Responsibilities:

• Windows NT/XP/2000/ 2003 administration
• Hardware and software installation, including the Local area and Wide Area network configuration.
• Connectivity and Internet access support (Hub/Switch/Router)
• Hardware and software troubleshooting
• Network Printer and Local Printer Installation and troubleshooting.
• Mail Account Configuration to the users.
• Maintained the ISDN and Leased Lines for the Network.
• Security patches Management for Windows

Environment: Windows 95/98/XP/NT/2000/2003 LAN and WAN

Confidential

Desktop Support engineer

Responsibilities:

• Windows 95/98 Installation and Troubleshooting.
• Printer Installation and troubleshooting.
• Network Monitoring with LAN and Mail account configuration

Environment: Windows 95/98/XP/NT/2000