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Operator Resume

Bethel, NY

SUMMARY:

  • Solutions - focused, business oriented Information Technologist with broad experience and hands-on skills in the development and implementation of highly effective enterprise applications and infrastructures.
  • Proven ability to successfully analyze critical business requirements, identify deficiencies and potential opportunities for improvement via Six Sigma, and develop innovative solutions to improve performance and productivity.
  • Experienced and proven leadership of people in a world-wide organizational structure focused on talent development and career coaching.
  • Excellent written, verbal and interpersonal communication skills which enables successful partnership between IT and business organizations.

TECHNICAL SKILLS:

SAP - SharePoint - Visual Basic .Net Lotus Notes Development JAVA C/C++ Documentum App Dev Oracle SQL Server SAP HR HR Browser Taleo / Webrecruiter HR UDM.Master Data Plateau LMS / Competency HR PDP Performance Management Compensation Smith Barney (stock administration) - Six Sigma Novell Networks MS Windows/Networks Crystal Reports Tableau

PROFESSIONAL EXPERIENCE:

Confidential, Bethel, NY

Operator

Responsibilities:

  • Operate equipment for Confidential .

Confidential, Livingston Manor, NY

Operator

Responsibilities:

  • Operated equipment to support forestry initiatives.

Confidential, Newark, New Jersey

SAP ERP HCM IT Functional Leader

Responsibilities:

  • IT leader for the SAP ERP HCM System. Responsible for maintaining the configuration and managing ERP HCM changes to support the Human Resources department with primary focus on payroll. Provided reports and analytics to key business leaders and appropriate groups within the business. Established strong, productive working relationship between IT and key business owners.
  • Successfully led the efforts to design and implement SAP ERP HCM Manager Self Service/Employee Self Service applications built on a SharePoint platform. These applications automated and significantly enhanced several key HR processes through a single point of access portal.
  • Key team member responsible for the development and implementation of the new CHaRM process which is a formal process for promoting system changes to the production ERP environment through several layers of quality assurance.
  • Responsible for the successful design and implementation of an automated expense reporting application which involved multiple technologies including FileNet, XI, Web Services and SAP. This project automated the prior manual process resulting in significant cost and time savings.
  • Successfully implemented the confidential Benefits Reduction program for 2009 through configuration of the SAP ERP HCM system.

Confidential, Livingston Manor, NY

Operator

Responsibilities:

  • Operated equipment to support forestry initiatives.

Confidential, Franklin Lakes, New Jersey

Global Application Development Manager

Responsibilities:

  • Led a large team of senior applications development associates of multiple disciplines such as JAVA, C++, VB, and ABAP in a virtually centralized physically decentralized environment.
  • Responsible for the development and implementation of global applications targeting both the desktop and the web such as BD.com, the BD product catalog, co-branded websites and several enterprise intranet applications.
  • Provided extensive reporting and analytics to the business
  • Managed all aspects of application development projects including project planning, budgeting, requirements, technical-feasibility, reporting, tracking, and interfacing with the business sponsors.
  • In my leadership role, I drove for the adoption of the Global Execution Framework process for all associates involved in our projects and completion of Six Sigma for all group members.
  • Implemented, managed and facilitated Portfolio Management for the global organization. Provided the business with metrics, risk analysis, and reports on a regular basis.

Global SAP ERP HCM Manager

Confidential

Responsibilities:

  • While in still in my role as the Global Applications Development leader, I was also responsible for managing the SAP ERP HCM department.
  • Led the team of senior IT associates responsible for the configuration, support and maintenance of the HR module of SAP (Payroll, Time, Tax, Master Data, Organizational Management, Employee Shared Services, processing of Acquisitions/New Businesses, and support of the e-HR initiative).
  • Responsible for all interactions between HR and HR related business functions and the IT organization.
  • Provided extensive reporting and analytics to the business.
  • Responsible for supporting the technology and information requirements related to both internal and external payroll, HR and benefits service providers.
  • Partnered with HR process owners for enterprise prioritization of HR projects, feasibility analysis, and business case development
  • Responsible for the preparation and analysis of business specifications and technical requirements for IT development
  • Specific HR and benefits responsibilities included:
  • Payroll systems and data - outsourced international payroll administration and domestic payroll administered internally on SAP
  • System enhancements in the areas of HR Portal - specifically Manager Self Service (MSS) and Employee Self-Service (ESS)
  • HR Master Data administration and interfacing with external service providers
  • Development and maintenance of the Performance Management System including multilingual capabilities, succession planning, and career planning
  • Support of the Learning Management Systems including competency models
  • Created, designed and maintained the Compensation System that facilitated the performance appraisal and ratings process, salary and bonus changes, and salary and compensation history

IT Development Manager

Confidential

Responsibilities:

  • Led a team six developers and managed various application development projects focused on sales force automation and domestic applications.
  • Designed and developed several US based applications such as the Contract database, the Clinical database and the IT Projects database.
  • Designed and implemented a new sales force automation system called SalesForceOne which standardized processes across all businesses and ultimately led to my promotion to global leadership roles.

Senior Programmer Analyst

Confidential

Responsibilities:

  • Designed and implemented the sales force automation system for the BD US sales force.
  • This was a multifunctional sales force automation system that included Account Management, Cross Application, Contact Management, Call Activity, Sales Performance, Multi-media, Sales Director, Product Incident reports, Sample Requests, Literature Requests, computer based and utilities.
  • Developed, coordinated, and executed national sales force programs. Presented materials at national sales meetings to groups at times over 1000 participants.

Confidential, Summit, New Jersey

Systems Analyst

Responsibilities:

  • IT liaison for Human Resources which included the following departments: Administration, Compensation, Payroll, Benefits, Staffing, Medical, Labor Relations, and Development, Employee Relations, Food Services, and Security.
  • Responsibilities included project management of global projects, applications development of both Documentum applications and relational database applications in addition to LANDesk administration, software distribution, and asset inventory.
  • Provided reporting from all HR systems to the appropriate business areas.
  • Provided IT support for Human Resources expense reduction programs. This entailed the creation of database systems used to record employee/organizational information for the implementation of early retirement packages and severance packages. The implementation of these expense reduction programs required daily interaction with upper management and the assigned Taskforce members.
  • Acted as the US representative for the selection of the new Global End User Access Tool. This project entailed the evaluation of approximately thirty tools, the creation of a short list, and the installation and testing of the selected products. As the evaluator, I was responsible for the selection of the new standard tool which is still used by the organization today.
  • All projects followed PDM (Product Development Methodology) which is a very strict project management framework methodology used in the pharmaceutical industry.

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