SUMMARY:

• Over 20 years of experience as SAP Consultant which includes managing the day to day operations, administration, systems management and production support. Over 10 years of experience working as a Lead.
• Configured various industry solutions: HR, FI\CO, Utilities, CCS, AFS, IS - OIL, Automotive, High Tech, Public Sector, pharmaceuticals and Chemicals.
• Database Backup and Recovery via SAPdba, Legato, BackupExec, and Arcserve
• Basis Administration (Load Balancing Users, External System Linkages, High Availability Management, Tuning and Performance, SAP R3 Tuning, Oracle Tuning Input, OS Tuning)
• Installation and administration of bolt-ons, interfaces, and enhancements (GRC, ITS, APO, BW, Ixos, Autosys, Taxware, archiving, Dazel, Central User Administration (CUA), etc.)
• Installation and administration of SAP Solution Manager (service desk, project management, CHARM, and system monitoring) version 3 and 4. End User Training Liaison. Maintain System Profiles using profile generator
• OCS, Hot Packages, and Upgrades (Review OSS Notes, Apply Patches/Repairs)
• Operating Systems Administration (Add/Change Users within the System, Security Profiles, High Availability Software Management, Profile Setup, Programming, Write Specifications, Write/Change Programs, Test Programs, Prepare for Move to Production, OS System Security)
• OSS Administration (User Account Management, Maintain SAP Router Software, Liaison to SAP Support)
• Output Management (SAP Gateway Management, Spool Management), Generate Reports, Software Evaluation / Acquisition
• Systems Management (Back-Out Planning, Implementation Planning, Quality Assurance-Systems, Reset System Passwords, Server Tuning, software Installation, System Monitoring, Systems Support, Testing-Systems, Testing Upgrades, Trouble Shooting/Problems Solving, User Id Administrator)
• Web Support (Analyze and Repair Broken Links, Monitor Web Server Performance, SAP Gateway to the Web, Web Application Development for SAP) Conducts strategic planning for software needs and maintaining most current version

Professional Experience

Confidential

SAP Basis Admin

Environment: SUSE Linux/ Confidential DB2 / Confidential AIX / Sybase/ MS Windows/ MS SQL Server/ Hana S4 / SAP Netweaver 7 / VM Ware

Responsibilities:

• Installation of SAP Solution Manager 7.2
• After hours oncall.
• SAP HANA administrarion
• Level 3 help desk ticket support
• Daily support of SAP Portal, HANA, CRM, BW, and MS SQL Server

Confidential, Orlando, Fl

SAP Basis Consultant

Environment: SUSE Linux/ Sybase/ MS Windows/ MS SQL Server/ Hana 1609/ SAP Netweaver 7

Responsibilities:

• System refreshes, client copies, and change management
• After hours oncall.
• SAP Fiori administrarion
• Offsite Hana support coordination with SAP HEC
• Daily SAP Netweaver and Hana support
• Daily support of SAP Portal

Confidential, Boise, ID

SAP Solution Manager

Environment: MS Windows Sever/MS SQL/Ecc 7/SAP Portal 7/CRM 7.0/BW 7.0/PI 7.2

Responsibilities:

• Guide the basis team during the upgrade of SAP Solution Manager 7.2 (configured document management, early watch reporting, landscape management, project management, business process monitoring, and IT service management
• After hours oncall
• General knowledge transfer of 3 rd level Basis support
• Daily PI support
• Daily BW support

Confidential, Orlando, FL

Administer Solution Manager

Environment: MS Windows Sever/MS SQL/Ecc 7/SAP Portal 7/Hana sp8

Responsibilities:

• Producation support via SharePoint helpdesk tickets
• Daily administration of SolMan (EWA, System Monitoring, and BPH). Daily administration of Hana ( Confidential appliances), General Basis administration
• Setup of system monitoring via Solution Manager. Apply 4 years of support packs and fixes to their landscape (sandbox, development, quality system, and production). Configure hana for financial consolidation of over 50 companies

Confidential, Lexington, KY

Administer Solution Manager

Environment: SuSe Linux/Oracle/Ecc 7/BW 7.3/SAP Portal 7/Hana sp8

Responsibilities:

• Producation support via Remedy helpdesk tickets, Daily administration of SolMan (EWA, ChaRm, System Monitoring, and BPH)
• Daily administration of Hana ( Confidential appliances). General Basis administration
• Setup of system monitoring via Solution Manager

Confidential, New Orleans, LA

Administer Solution Manager

Environment: Red Hat Linux/Oracle/Ecc 7/BW 7.3/SAP Portal 7

Responsibilities:

• Upgraded the Oracle db for 11 to 12
• Daily administration of SolMan (EWA, ChaRm, System Monitoring, and BPH)
• Daily administration of Hana ( Confidential appliances)
• General Basis administration
• Upgrade to Solman 7.3
• Installed SAP ChaRm
• Daily maintainence and support of SAP PRA
• Administration of SAP PI, BW, BOBJ, CRM, Portal, and ECC EHP5
• Part of the Fiori assessment and deployment team

Confidential, Jacksonville, Fl

Environment: Windows/MS SQL Server/ Confidential Servers/Ecc 7/BW 7.3/SAP Portal 7

Responsibilities:

• Daily production support; SAP Solution Manager monitoring
• Application of support packs to ECC, BW, and Portal
• Upgrade of Paybase to Cseries, Upgrade of TaxFactory 9 to version 10 and Training of basis staff

Confidential, Princeton, NJ

Evironment: Linux/Windows/HPuX/Oracle/ Confidential servers

Responsibilities:

• Upgrade SAP BW from 7.0 to 7.31
• Daily administration of SAP ECC 6.0, BW, Portal, and SRM via service tickets from SAP Solution Manager; primary focus was BW support
• Spliting of abap and java instances to form single instances rather than dual
• Worked remotely from home with periodic onsite visits

Confidential, Marysville, CO

Solution Manager

Evironment: Windows/Sql2008/ Confidential DB2/AiX/Citrix virtual servers/EHP5

Responsibilities:

• Upgrade and configure SAP Solution Manager 7.1
• Configure document tracking, project management, system monitoring ( Confidential ) and process tracking
• PI support pack upgrade
• General SAP Basis architecture and admin task
• Managed offshore team of technical contractors
• BODS installation and config
• PPM installation and config
• PCM installation and config
• Daily support of Qlikview for sap reporting
• SAP security role creation and maintanence

Confidential, Houston, TX

SAP Solution Manager

Responsibilities:

• Install and configure SAP Solution Manager 7.1 rConfigure ChaRm to provide reuire alerts and process tracking
• Configure Project Management and Document tracking within Solution Manager
• General SAP Basis architecture and admin task
• Managed offshore team of technical contractors
• Upgrade SAP GRC to version 5.3

Confidential

Environment: SuSe Linux, Windows Srv 2010, DB2, MS SQL Server, VMware virtual servers (Vblock), EHP5

Responsibilities:

• Managed offshore team in India
• Provided performance analysis of the BW instances
• Installed SAP GRC
• OS/DB migration from Windows to SuSe Linux
• Linux virtual server installation and support
• Managed offshore Basis team
• Installed and supported SAP data services
• Installed and supported SAP BOBJ
• Installed SAP ECC6 ABAP and Java instances
• Installed and supported SAP Solutions Manager (Service Desk, Monitoring, & Charm)
• Fine-tuned SAP BW databases
• Installed evaluation installations of SAP HANA

Confidential

SAP BWA Architect

Responsibilities:

• Provided performance analysis of their customer’s BW instances
• Installed SAP BW Accelerator software, Performed training of SAP BW Accelerator
• Fine-tuned SAP BW databases, Installed evaluation installations of SAP HANA

Confidential

SAP Basis Architect and Technical Project Lead

Responsibilities:

• My primary responsibility comprised designing and implementing the plan to move their hosted data center from one provider to another.
• Coordinated the relocation of hardware and personal to the new datacenter
• Provided performance analysis of their BW instance also upgraded their SAP BW Accelerator software
• Migration of their SAP environment from MS SQL Server/Windows to Linux/Oracle

Confidential, Columbus, OH

SAP Basis Architect

Responsibilities:

• Duties included creating and implementing a plan to extract data and configuration of two lines of business from their primary SAP instance
• Create two separate 3 system landscapes based on the extracted data and configuration
• Day to day administration of their primary SAP landscape which included GRC, BI 7, ECC 6, PI, XI and Solution Manger
• The environment consisted of Confidential hosted servers running Windows Server 2008, MS SQL 2005, MS SQL 2008, SQL mirroring, RightFax, and TM

Confidential, Fishkill, NY

Sr. SAP Basis/BW Consultant

Responsibilities:

• Duties include the daily monitoring and administration of SAP ECC, BI 7, Solution Manger, CRM 7, and portal systems. Also, tasks with them installation of new systems and app servers.
• Writing scripts, applying SAP notes, basic troubleshooting of problems, and the management of the TMS via RevTrac were also part of my duties. Performed 3 Unicode conversions
• OS/DB migrations from AIX to SuSe Linux. The environment consisted of a 3-terabyte database that ran on DB2 on zOS and AIX.