SUMMARY:

• Overall 13+ years of SAP Basis experience out of which 5+ years of onsite experience
• Domain expertise of Life - Sciences Especially Pharmaceutical customers.
• SAP experience involves Implementation, Upgrade, Rollout, Support/Maintenance and major DC migration projects.
• Completed various certifications which includes - AIX Certified OS Admin, SOLMAN Admin, IBM Certified DB2 Database Admin and Oracle Certified Database Admin etc.
• Also, few process related certifications which includes - ITIL Incident Management, ITIL Problem Management, and ITIL Change Management etc.
• End-to-end implementation of ARIBA and MQSeries for SAP interfaces.
• Strong technical expertise in ECC 6.0, BO Data Services, Process Integration (PI) and BW.
• In-depth knowledge of 3rd part encryption tools like PGP and SmimeTool.
• Worked extensively on printing from SAP using both internal OMS and 3rd party OMS like ColumbusOM and HPOMS.
• Handled end-to-end implementation and roll-out of SAPGUI 7.20 and later SAPGUI 7.30.
• Expert knowledge of UNIX administration (specifically AIX) which includes Shell scripting as well.
• Installed & configured the SAP R/3, ECC with EHP 6 on AIX with Oracle.
• Worked on 25+ system refreshes.
• Worked on 10+ DR trials both using Backup/Restore and with 3rd party tool like Libelle.
• Setting up and maintaining Transport Management System (TMS), Enhanced TMS and Workflow TMS. Experience in performing Transport at the OS level using TP command.
• Applied Support packs and Add-ons / Plug-ins using SPAM/SAINT. Applied OSS notes both manually as well as using the SNOTE transaction.
• Performed regular administration tasks like system profile parameter maintenance, system monitoring, work process monitoring & tuning buffers.
• Carry out Database Administrative activities using SQLPLUS and BR*TOOLS for Oracle DB. Used BRBACKUP to perform following types of backups:
• Online backups
• Incremental and Full (level zero) backups
• Flash Copy (FCM) backups
• Ability to work in a time-constrained and team-oriented environment with huge count of team members (approx. 100).
• Lead the team through 3-4 internal and external audits which includes very critical SOX audits.
• We came out with flying colors in all audits I was part.
• It was appreciated and certified both by Novartis and Infosys high management.

SKILLS:

• SAP R/3 (4.6C, 4.7 and ECC6.0)
• SAP BW (3.5 and 7.0)
• EP (6.0 and 7.0)
• SAP SolMan 7.1 and 7.2
• SAP PI (EHP 1 for SAP NetWeaver 7.1)
• SAP BI (with Oracle RAC)
• SAP BO
• SAP BPC
• SAP SRM 7.0
• SAP MDM
• Windows
• AIX
• HP-UX
• Oracle 9i. 10g, 11g and 12c
• MS SQL Server 2005/2012
• SAP HANA 1.0
• Unix Shell scripts
• Windows BAT scripts
• PGP
• SmimeTool
• ARIBA DTT
• MQSeries
• SAP PI
• File transfer using FTP/sFTP
• Libelle
• UC4
• ARIBA DTT
• HPOMS
• ColumbusOM (UniQ)
• 3rd party device drivers for printing barcodes and other unicode characters like Chinese (e.g. the company Tec-IT in Austria)
• PGP and SmimeTool

SAP PROJECT EXPERIENCE:

Confidential

SAP Basis Administrator

Responsibilities:

• Onsite lead for Basis track.
• Migration of alerting from BMC Patrol to Solution Manager.
• Receive KT from current vendor as part of hand-over.
• Making sure that offshore team resolves the ticket as per the KPI and SLA.
• Educating offshore team on key processes and activities.
• HANA database administration:
• Adding Systems
• Export and Import
• Changing configurations
• Monitoring disk usage and memory usage
• Monitoring services and distributed systems
• HANA Support Pack Upgrade and Update HANA content/libraries.
• Updating SAP HANA studio
• Security and Authorizations
• Logging and Tracing
• Backup and Recovery
• Alert Configuration
• License Administration
• Oracle database administration:
• Installation of Oracle software
• Creation of oracle databases
• Managing the storage structure
• Managing user and security
• Managing database objects
• Backup and restore
• Diagnosis and reporting.
• Performance tunings of ECC for business processes.
• Live-Cache database administration.
• BODS administration.
• Solution Manager administration - setup of new systems for monitoring, handling SLD, ICMON setup.
• Solution Manager upgrade from 7.1 to 7.2.
• Installation of new Solution Manager 7.2 system.
• System refresh/copy.
• Vertex O-series administration.
• SDI (Smart Data Integration) administration.
• Handling Disaster Recovery.
• SPOC for all SAP Tools - ColumbusOM, Vertex O-series, IXOS, Paymetric, Connect-Direct etc.
• Handling the QAS and production transports.
• Early Watch Analysis.
• ColumbusOM (UniQ) upgrade from version 4.0 to 5.0 and from version 5.0 to 6.0.
• Handling of the weekly maintenance activities.
• Handling of release activities.

Confidential

SAP Basis & Security Administrator

Responsibilities:

• Onsite lead for Basis & Security track.
• Presentation of SLA/KPI reports to customer.
• Making sure that offshore team resolves the ticket as per the KPI and SLA.
• Educating offshore team on key processes and activities.
• Handling J-SOX requests and audits.
• Creating and updating roles as per GXP and SOX.
• Creating and maintaining users in position based architecture.
• User and role maintenance in E-portal, BPC and BW.
• Performed system refresh in SAP on MS-SQL database.
• Performed local and remote client copies.
• Handling the QAS and production transports.

Confidential

SAP Basis Administrator

Responsibilities:

• Worked as onsite SPOC (Single Point of Contact) for 2.5+ years.
• Part of a very major DC (Data Center) migration project in which 40+ SAP systems were migrated from one DC to another. This migration also included movement to Power HA model for all these systems.
• Implemented ARIBA as data transfer tool.
• Installation and configurations of 3rd party DR tool Libelle in 10+ systems.
• Setting up email alert mechanism using Libelle GUI.
• Upgrade Libelle to version 5.7.1.
• Installation and Configuration of BODS 4.2 SP2 and IPS 4.1.
• Primary Focus SPOC of 3+ critical landscapes.
• Scheduling/maintaining Background jobs both using SAP SM36/37 tcodes and 3rd party tool called UC4 and Control-M.
• Created 20+ Windows BAT scripts for SAP files transfer to various interfaces.
• Setting up SSO (Single-Sign On) on SAPGUI 7.30 in 40+ systems.
• End-to-end implementation of SmimeTool for secure/encrypted data transfer between Novartis and Citibank.
• Implementation and roll-out of CHARM as change management tool in Novartis (from Lotus GCM), which helped Novartis save quite a bit of money on Lotus Notes licenses.
• Implementation and roll-out of simplified IQ (Installation Qualification) process, which eliminated the need of printing hard copies and made the process easier to follow.
• Implementation and roll-out of ABAP based automatic tool for SAP system opening. This eliminated the need for manual tracker (excel) maintenance and reduced the count of human errors.
• Considerably reduced the count of process deviations to almost nothing, by continuously training team and keeping a close on process adherence.
• Handled two SOX audits for Novartis and two Infosys internal audits by ISG.
• DR trials both using Backup/Restore and with 3rd party tool like Libelle.
• Installation of SAP ECC 6.0 with EHP 6 from scratch.
• Oracle upgrades both from 9i 10g and 10g 11g.
• EHP upgrades and Kernel upgrades.
• DB compression using Oracle ACO.
• DB Table reorganizations.
• System refreshes/copies, which includes:
• ECC (ABAP only): refresh quality/sandbox from Production.
• CLM (Java Only): refresh quality/sandbox from Production.
• CE (Java Only): refresh quality/sandbox from Production.
• Installation and maintenance of SAP MDM, SAP PI and SAP BI etc.
• Created 30+ Shell scripts to automate various manual tasks of Basis:
• As part of SOX audit compliance, monthly password reset of 100+ sidadm/orasid and DB users.
• Daily SAP backup status report in CSV format.
• SWAP space and file system monitoring and SMS/text alerts.

Confidential

SAP Basis Administrator

Responsibilities:

• SPOC for MQSeries administration. Implemented MQSeries as data transfer tool.
• SPOC for SAP printing using ColumbusOM and HPOMS. Print troubleshooting.
• Worked on maintenance of IXOS.
• Oracle Upgrades both from 8i 9i and 9i 10g.
• SPS upgrades.
• Kernel upgrades
• DB Table reorganizations.
• System refreshes/copies.
• Early Watch Analysis.
• DR trials.
• Scheduling Background jobs and administrating Spool jobs.
• Created Windows BAT scripts for SAP files transfer to various interfaces.
• Created Shell scripts to automate various manual tasks of Basis:
• As part of SOX audit compliance, monthly password reset of sidadm/orasid and DB users.
• SWAP space and file system monitoring and SMS/text alerts.
• Applied OSS notes manually as well as using Note Assistant (SNOTE).
• Analysis of ABAP dump and corrective action.
• SAP GUI Installation on clients and rollouts.
• Configuring Output devices and spool servers.
• Configuring TMS and Transporting the CTS from development to quality.
• User and spool management.
• Implemented PGP encryption for secure data transfer between AZ and the banks like JPMC, Barclays and RSB.