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Sap Otc Senior Solution Analyst Resume

Bellevue, WA

SUMMARY:

  • 16+ years of total experience, 11+ years in SAP SD / MM Modules, five full life cycle ERP implementation, two global rollouts and production support for IS - OIL, IS- Retail, Manufacturing, Electronics Manufacturing, CPG (Customer Products), and Pharma and Life Science industries across globe. Offer strong customer interaction, leadership, communication, and coordination skills in fast-paced information technology situations.
  • Requirements gathering, business analysis, fit - gap analysis, customizing interface objects, user training, conducting workshops, pre- & post-implementation support, project management, functional business analysis, development methodologies, quality assurance/testing, master data maintenance, pricing techniques & configurations, system enhancements/modifications, cut-over activities and global template.
  • Worked with high-end clients: Confidential USA, SC Johnson & Sons (SCJ) USA, Confidential (USA), BD - Beckton Dickinson (USA), Amerisource Bergen Corporation (ABC) USA, Confidential ’s Blue Harmony Project (USA), KRAFT Foods, SHELL Oils (IS- OIL).
  • SAP OTC: Expertise in configuration and application of SAP OTC (sales, pricing, delivery and billing), consignment process, third party sales, intercompany processing, intra company, TOR and ATP available to promise, Stock Transport Orders (STO’s), Scheduling agreements and Contracts, Assemble-to-Orders (ATO), Make to Order (MTO), Make to Stock (MTS), delivery, shipping and transportation, Master data maintenance, Credit management, procurement process and inventory management, Variant Configuration, Tax determination, Advance Returns processing and Integration with other modules - MM/PP/WM/LE/QM/FICO/PI.
  • Pricing: Customization of Pricing in Sales and Distribution by defining Pricing Procedure, Condition Type, Condition Tables and Access Sequence using Condition Technique.
  • Logistics Execution (LE): Delivery processing (inbound & outbound), picking, packing and Goods Issue, Transportation, 3PL Third Party Logistics System, forward and reverse logistics.
  • MM Module: Organization Structure, Material Master, Vendor Master, Vendor Account Group, Vendor Payment Terms, Purchasing, Split Valuation, Purchasing Info Records, Inventory Management, Physical Inventory, Goods Receipt, Stock Transfer, Transfer Posting, Cycle Counts, Invoice Verification, Source lists, Scheduling agreements, Contracts, Release Strategy, Sub contracting, Pricing, Message, STO, Vendor Consignment process and stock transfer techniques to assist in plant to plant stock transfers and cross company stock transfers using stock transport order (STOs).
  • Ability to lead large, complex, cross-functional, global projects working closely with multiple business and technical teams.
  • Identified RICEFW objects to meet client specific requirement. Prepared functional specification for development of Reports, Interface, Conversion, Enhancement, Forms and Workflows. Prepared unit test scripts and checklist to be included in functional specification. Tested RICEFW objects.
  • Worked extensively on EDI Interfaces, ALE, IDOCS, User exits, BAdi, SAP Scripts and LSMW.

PROFESSIONAL EXPERIENCE:

Confidential, Bellevue, WA

SAP OTC Senior Solution Analyst

  • Actively participate in business blue print & design discussions and help client on solution strategy - Communicate Configuration & development options to Business to accommodate the process design in the areas of Order Management, Delivery, Billing, Pricing, Master data.
  • Run design workshops to gather information of current processes and impacted areas.
  • Mapping of ‘As Is' process flows in SAP, fit gap analysis of the business requirements against SAP best practices, Defined the 'To Be' process considering time, cost, & scope feasibility.
  • Creation of relevant master records such as Site Master, Article Master, Vendor Master, Customer Master and Pricing Condition Records.
  • Configured sales document types, Item categories, schedule lines, delivery types, billing types, order reasons, customer groups, reason for rejections, delivery blocks and billing blocks.
  • Created detailed mapping specifications for different WRICEF objects.
  • Integration between SAP & Third Party Warehouse and Logistics (3PL) systems using ALE-IDOc solution.
  • PGI Confirmation after 3PL operations
  • Unit testing, regression testing, Smoke testing done for all configured objects.
  • Worked in data conversions from legacy systems, designed/maintained custom conversion programs to load data from legacy to SAP for customers, materials, vendors and pricing.
  • Troubleshot and timely resolved solution defects, interface support and functional support within assigned functional area(s) as necessary.
  • Actively involved in pre - cutover activities and laid out plan for activities to be considered for NOD (Night of Deployment).
  • Hyper care support and defect resolution for post go live issues.
  • Worked closely with others teams like MM, PI, FICO, ABAP and other legacy teams.

Confidential, Racine, WI

SD / MM Functional Lead

  • Run design workshops to gather information of current processes and impacted areas.
  • Analyze SAP system and document data objects impacted due to changes to profit centers and product hierarchies.
  • Implemented configuration and master data changes as per new profit center and product hierarchies.
  • Developed conversion plan for all controlling areas.
  • Defined new profit center hierarchy and product hierarchy in SAP.
  • Developed conversion programs, developed other automation programs, conversion of master data and open transaction data, system testing in SBX (Sandbox System) post data transformation.
  • Defined test scenarios and provide test data, test scripts for system testing.
  • Conversion of master data and open transaction data in QA system.
  • System integration testing in QA system post data transformation.
  • Refine conservation plan and approach.
  • User acceptance testing in QA or Test post data transformation.
  • Execute production data conversion, adjust system, objects in production - post conversion post conservation validation and fix any issues related to the project.
  • Worked extensively with ABAP team on various custom reports, transactions.

Confidential, IL

SD / MM Pricing Lead

  • Expertise in Pricing; customization of pricing in sales and distribution by defining pricing procedure, condition type, condition tables and access sequence using condition technique.
  • Added new fields to field catalog as per client requirement by doing System Modifications.
  • Responsible for pricing activities - Scale based pricing (absolute and percentage scaling). Creation of different type of group condition, header and item Condition.
  • Impose exclusive condition for pricing procedure, configured pricing procedure for standard product, free of goods. Creation of Condition Table, Condition Type and Access sequence for different requirements.
  • Worked with client’s super users to design, test and implement critical custom pricing reports for client business process.
  • Demonstrated functional lead experience with the ability to drive designs that meet the conflicting needs of business efficiency, system performance, security and compliance.
  • Created detailed mapping specifications for different WRICEF objects related to pricing.
  • Configured sales document types, Item categories, schedule lines, delivery types, billing types, order reasons, customer groups, reason for rejections, delivery blocks and billing blocks.
  • Defined functional testing scenarios and executes functional acceptance testing in SAP-ECC functional area to ensure that technical solution meets functions requirements and solves business problem.
  • Troubleshot and timely resolved solution defects, interface support and functional support within assigned functional area(s) as necessary.
  • Unit testing and regression testing is done for all configured objects.
  • Worked in data conversions from legacy systems, designed/maintained custom conversion programs to load data from legacy to SAP for customers, materials, vendors and pricing.
  • Worked extensively on EDI Interfaces, ALE, IDOCS, User exits, BAdi, SAP Scripts and LSMW.

Environment: SAP Implementation and support project - ECC 6.0

Confidential, Franklin Lakes, NJ

Senior SAP SD / EDI Functional Lead

  • Design EDI processes to align with SAP standards.
  • Develop and implement new output determination strategy to facilitate migration of EDI trading partners incrementally while continuing to process non-migrated customers without disruption. Work with client technical staff to design, and implement ABAP program and function module customizations to EDI and other SD functions.
  • Create detailed mapping specifications for different EDI message types - Example 850, 855, 856 and 810. Develop, test and implement maps for above transaction sets.
  • Develop detailed cutover task plan for EDI and ALE implementation. Coordinate unit and functional integration testing with EDI subsystem team.
  • Monitoring inbound & outbound IDOCs (Intermediary Documents), batch jobs and interfaces communicating with external systems on a daily basis, rescheduling batch jobs and correction of idocs on necessary basis.
  • Worked extensively on EDI Interfaces, ALE, IDOCS and LSMW.
  • Configured Sales document types, Item categories, schedule lines, delivery types, billing types, order reasons, customer groups, reason for rejections, delivery blocks and billing blocks.
  • Configured the availability check using ATP and checking group and checking rule.
  • Customer Service Processing (SD-SLS-OA) and configuring customer service processing like Service Notifications, warranties, service orders, contracts and quotations including repair orders.
  • Pricing - Configured pricing procedure determination with associated pricing procedures, condition types, access Sequences, condition tables, condition exclusive groups and condition supplements.
  • Unit testing and regression testing is done for all configured objects.
  • Worked in data conversions from legacy systems, designed/maintained custom conversion programs to load data from legacy to SAP for customers, materials, license and pricing.
  • Worked closely with others teams like MM, PP, FICO and ABAP.
  • Hyper care support and defect resolution for post go live issues.

Confidential, CHESTERBROOK, PA

Senior SAP SD / MM Lead

  • Conducted business workshops for requirement gathering, managing scope, planning, tracking, change control aspects of the project.
  • Discussed with business users to understand business logic and identified GAPS found, analyzed need for WRICEF objects prepared test sets.
  • Maintained master data related to customer master, material master, customer material info record, customer licenses and pricing conditions.
  • Configured Sales document types, Item categories, schedule lines, delivery types, billing types, order reasons, customer groups, reason for rejections, delivery blocks and billing blocks.
  • Experience in logistics execution (LE) functions like delivery processing (Inbound & outbound), picking, packing and goods issue, transportation, 3PL (Third party Logistics system), forward and reverse logistics.
  • Pricing: Configured pricing procedure determination with associated pricing procedures, condition types, access sequences, condition tables, condition exclusive groups and condition supplements. Complex pricing calculation for returned products.
  • Configured purchase order document types, movement types, release procedure and Message types, Configured material types, number ranges (external numbering) for material master, PR, PO and changed field status of material master records as per user requirements, vendor consignment process and sub-contracting process, stock transfer techniques to assist in plant to plant stock transfers and cross company stock transfers using stock transport order (STOs).
  • Monitoring inbound & outbound IDOCs (Intermediary Documents), batch jobs and interfaces communicating with external systems on a daily basis, rescheduling batch jobs and correction of idocs on necessary basis.
  • Worked in data conversions from legacy systems, designed/maintained custom conversion programs to load data from legacy to SAP for customers, materials, License and pricing.
  • Strong cross-application experience extending to FI, MM, PP and ABAP
  • Worked with copy control, Incompleteness procedure, delivery blocks and condition for delivery blocking.
  • Involved in pre - cutover activities and laid out plan for master data validation includes customer, material and external license validations for control substance products (C2 Products), customer allocation and number ranges.
  • Hyper care support and defect resolution for post go live issues.

Environment: SAP Implementation, Rollout, upgrade and support project - ECC 6.0

Confidential, Southbury, Connecticut

Senior SAP SD / LE Consultant

  • Responsible for gathering business requirements and preparing business blue print documentation for Sales Orders, delivery and billing processing.
  • Fit and gap analysis: analyzed existing legacy system and legacy master data files to build conversion strategy.
  • Prepared functional specification documents for customized WRICEF objects.
  • Configured sales document types, item category determination, schedule line category determination, shipping point determination, customer materials Info record, account groups, partner determination, material determination, output determination and text determination procedure, order types, delivery types, billing types, copy controls and text controls.
  • Logistics execution (LE) functions like delivery processing (Inbound & outbound), picking, packing and goods issue, transportation, 3PL, forward and reverse logistics.
  • Integration between SAP & Third Party Warehouse and Logistics (3PL) systems using ALE-IDOc solution.
  • Configured shipment costs processing by defining the shipment cost types, item categories and number ranges for shipment costs.
  • Configured third party order processing (TPO), inter-company order and inter-company stock transport order (STO), Make to Order (MTO) and Make to Stock (MTS), Assemble to Orders (ATO), sub-contracting, contract Management.
  • Unit testing and regression testing is done for all configured objects.
  • Developed and executed unit testing & integration testing of OTC / MM configuration.
  • Conducted end users training in SD / LE modules.

Environment: SAP Implementation, Global Rollout and support project - ECC 6.0

Confidential

Senior SAP SD Consultant

  • Responsible for coordinating and communicating with business for converting their business requirements into solution in SAP R/3 SD Module
  • Maintaining up to date documentation in solution manager related to respective changes and enhancements.
  • Managing major and minor changes and enhancements efficiently as per business requirement
  • Provide instant solutions to client, end user on errors /issues based on severity of issues.
  • Monitoring batch jobs and analyzing/ providing solutions.
  • Involved in various types of testing for new releases as it is phase by phase implementation which is doing through mercury quality center (MQC).
  • Worked with post implementation support team as a core member (Hyper care)
  • Interacting with end users (if required) for more information through net meeting / tele call / mails for resolving of tickets

Environment: SAP Production Support and Upgrade project - ECC 6.0

Confidential

Senior SAP SD Consultant

  • As an SD consultant responsible for providing solutions to Shell SOPE, SOPUS, SEOP, GSAP and Chemicals which has its operations across the globe
  • Responsible for coordinating and communicating with business for converting their business requirements into solution in SAP R/3 SD and IS - OIL
  • Responsible for delivering solutions and resolving tickets as per agreed SLA in areas of standard SAP SD and IS-Oil (Downstream) solutions like exchanges, formula pricing, Shipment costing, transportation and distribution including interfaces like transportation planning Interfaces and terminal automation system.
  • Responsible for documenting shell business process and preparing application information documentation during knowledge transition
  • Providing solutions to tickets raised by end users, key users, power users and business process owners based on severity levels.
  • Interacting with end users (if required) for more information through net meeting / tele calls / mails for resolving of tickets. Supporting incident and change management process.
  • Responsible for ensuring 100% compliance with SOX procedures for change management process across project. Peer review of change tickets delivered by project team.
  • Responsible for undertaking customizing and enhancement activities for standard SD, MM and IS-Oil Module.
  • Performing LSMW and BDC activities for Master data upload.

TECHNICAL SKILLS:

SAP Integration MODULES: SD, MM, WM, PP, FICO, LE, and ABAP/4.

Operating Systems: MS-DOS, MS Windows 9X, 2000, XP.

Languages: C, C++, ABAP/4

Management and Project Tools: MS Word, Excel, Project, Visio and Access, SAP Solution Manager

Versions: ECC 6.0, R/3 4.7, R/3 4.6 C, R/3 3.1i

Tools: Solution Manager, HPQC, MQC, HP4, SM4, SM7Revtrack, Manage One and Citrix.

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