Sap Fica Functional Consultant Resume
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SUMMARY:
- SAP Functional Experience: Financial Contract Accounting for Utilities and Public Sector, CRM ICM
- Requirements Gathering, Functional Design, Technical Design, Testing, Cutover, Production Support, Issue Resolution
- SAP Technical Experience: ABAP Development for FICA, CRM, FICO, SD, MM, RE and IS - Oil
- SAP R/3 ABAP RICEF, Smartforms, SAPscript, ALV, BAdI, User Exits, IDOCs, ABAP Query
- SAP Versions: ECC 6.0 EHP8, Enterprise Release 4.7, 4.6C, 4.5B, 3.1H, SAP CRM 7.0
- SAP R/3 Upgrade experience: ERP 4.7 to ECC 6.0, R/3 3.1H to 4.6C
- Excellent problem solving and analytical skills; verbal and written communication skills
PROFESSIONAL EXPERIENCE:
Confidential
SAP FICA FUNCTIONAL CONSULTANT
- Performs maintenance activities for the SAP IS-U Customer Care solution in the areas of Credit and Collections, Payments, Security Deposits, Installment Plans, Value Adjustments, Write-Offs
- Supports project implementations including analysis, design, configuration, testing and break/fix items
- Collaborates with business stakeholders to determine optimal solutions to implement business requirements
- Resolves Production issues for FICA and CRM ICM batch jobs to ensure uninterrupted business operations
- Reviews new enhancement pack business functions, performs Fit-Gap analyses and testing for Upgrades
Confidential
SAP FICA FUNCTIONAL ANALYST
- Liaised with business users to identify areas for improvement, translate business requirements into SAP solutions
- Resolved production tickets, change requests, updated documentation, and performed testing
- Performed integration tests to ensure accuracy and seamless integration of financial areas with Bill Print and IC-Web
- Identified simple and composite roles for users’ security access
Confidential
SAP TECHNO-FUNCTIONAL CONSULTANT
- Led Cutover planning for Deployment 1 which resulted in a smooth and on time Cutover and Go Live
- Performed customizations for Marketing Segmentation functionality and BSPs for IC-Web business roles
- Performed impact assessment of ECC, CRM and SRM upgrades on interfaces for Release 1
- Performed validation activities during environment builds, dry runs and cutover for Releases 1 and 2
- Coordinated technical setup of interfaces and third party solutions in multiple SAP landscapes for Releases 1 to 3SAP FICA implementation and Upgrade for Revenue Services of British Columbia
- Supported Billing and Collections business processes
- Led the design, development and testing of enhancements for the Revenue Management System
- Defined functional and technical designs that supported processes and resolved identified gaps
- Applied SAP Notes to resolve issues involving standard SAP objects
Confidential
SAP ABAP CONSULTANT
- Gathered and analyzed business requirements, completed program specifications for Real Estate Management
- Defined functional and technical requirements; coded and tested ABAP objects for FI, MM and RE-Flex modules
- Provided development and unit testing estimates for new deliverables and enhancements
Confidential
SAP ABAP CONSULTANT
- Modified Billing user exits to accommodate Commission processing functionality
- Customized SAPscript and Smart Forms for FI, SD, MM and PP
Confidential
SAP ABAP CONSULTANT
- Developed standardized Statement of Account, Remittance Advice forms for Confidential offices in 11 countries
- Wrote customized reports on FI-GL, CO, MM which provided integrated information for key business decisions
- Incorporated authorization checks on programs and coordinated with security team to ensure information protection
- Provided 24/7 ABAP technical support, investigated issues and proposed efficient solutions within Service Level Agreements
Confidential
SAP ABAP TEAM LEAD
- Designed programs which integrated the complex commission processes of a property development firm
- Evaluated functional specifications and estimated time for development and testing to ensure design viability
- Managed resource and work plans; provided work effort estimates and ensured delivery within timeline and budget
- Integrated FI, TR and RE processes by development of customized enhancements for Journalized Sales and Budgets
- Developed technical specifications for Inventory and Planning which supported growing demand for mobile services
- Coded and tested interactive reports generating integrated Sales Order, Delivery and Material document data which provided key users vital information for decision-making
- Analyzed, diagnosed and developed appropriate solutions to post go-live and month-end closing issues
- Completed 4.6C upgrade on time and within budget resulting in significant and remarkable customer satisfaction
- Saved the company millions of revenue by ensuring uninterrupted operations during cutover with the customization of ALE interface programs to facilitate data transfer between 2 SAP servers
- Implemented and led the Audit Trail Project which ensured data integrity for critical financial balances
- Customized payment procedures which integrated important processes in Real Estate management
- Developed interactive reports computing revenue recognition for SBU postings which supported financial decisions
- Tailored Real Estate correspondence with company application-specific data for Dunning Letters, Statement of Account, Offer and Reminder Letters via SAPscript, Smart Forms and the Business Document Navigator
- Ensured on-time and within budget delivery by managing the work plan and appropriately delegating change requests
Confidential
SAP ABAP TEAM LEAD
- Spearheaded Confidential Manila Delivery Center’s SAP R/3 program
- Supervised and mentored a 16-person ABAP team and provided ABAP expertise
- Devised an ABAP extract program which provided feedback on the accuracy of the invoicing process prior to Go-live
- Spearheaded customization of forms, reports and interfaces relevant to the Exchange Process
- Customized programs handling invoice verification of fees and federal excise taxes
- Wrote BDC programs which increased user productivity for the Netting BTCI Maintain and Clearing Process
- Programmed inbound and outbound interfaces to facilitate communication between SAP and legacy systems
- Problem investigation, resolution and testing of approximately 150 assigned change requests during system test and production support