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Sap Fica Functional Consultant Resume

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SUMMARY:

  • SAP Functional Experience: Financial Contract Accounting for Utilities and Public Sector, CRM ICM
  • Requirements Gathering, Functional Design, Technical Design, Testing, Cutover, Production Support, Issue Resolution
  • SAP Technical Experience: ABAP Development for FICA, CRM, FICO, SD, MM, RE and IS - Oil
  • SAP R/3 ABAP RICEF, Smartforms, SAPscript, ALV, BAdI, User Exits, IDOCs, ABAP Query
  • SAP Versions: ECC 6.0 EHP8, Enterprise Release 4.7, 4.6C, 4.5B, 3.1H, SAP CRM 7.0
  • SAP R/3 Upgrade experience: ERP 4.7 to ECC 6.0, R/3 3.1H to 4.6C
  • Excellent problem solving and analytical skills; verbal and written communication skills

PROFESSIONAL EXPERIENCE:

Confidential

SAP FICA FUNCTIONAL CONSULTANT

  • Performs maintenance activities for the SAP IS-U Customer Care solution in the areas of Credit and Collections, Payments, Security Deposits, Installment Plans, Value Adjustments, Write-Offs
  • Supports project implementations including analysis, design, configuration, testing and break/fix items
  • Collaborates with business stakeholders to determine optimal solutions to implement business requirements
  • Resolves Production issues for FICA and CRM ICM batch jobs to ensure uninterrupted business operations
  • Reviews new enhancement pack business functions, performs Fit-Gap analyses and testing for Upgrades

Confidential

SAP FICA FUNCTIONAL ANALYST

  • Liaised with business users to identify areas for improvement, translate business requirements into SAP solutions
  • Resolved production tickets, change requests, updated documentation, and performed testing
  • Performed integration tests to ensure accuracy and seamless integration of financial areas with Bill Print and IC-Web
  • Identified simple and composite roles for users’ security access

Confidential

SAP TECHNO-FUNCTIONAL CONSULTANT

  • Led Cutover planning for Deployment 1 which resulted in a smooth and on time Cutover and Go Live
  • Performed customizations for Marketing Segmentation functionality and BSPs for IC-Web business roles
  • Performed impact assessment of ECC, CRM and SRM upgrades on interfaces for Release 1
  • Performed validation activities during environment builds, dry runs and cutover for Releases 1 and 2
  • Coordinated technical setup of interfaces and third party solutions in multiple SAP landscapes for Releases 1 to 3SAP FICA implementation and Upgrade for Revenue Services of British Columbia
  • Supported Billing and Collections business processes
  • Led the design, development and testing of enhancements for the Revenue Management System
  • Defined functional and technical designs that supported processes and resolved identified gaps
  • Applied SAP Notes to resolve issues involving standard SAP objects

Confidential

SAP ABAP CONSULTANT

  • Gathered and analyzed business requirements, completed program specifications for Real Estate Management
  • Defined functional and technical requirements; coded and tested ABAP objects for FI, MM and RE-Flex modules
  • Provided development and unit testing estimates for new deliverables and enhancements

Confidential

SAP ABAP CONSULTANT

  • Modified Billing user exits to accommodate Commission processing functionality
  • Customized SAPscript and Smart Forms for FI, SD, MM and PP

Confidential

SAP ABAP CONSULTANT

  • Developed standardized Statement of Account, Remittance Advice forms for Confidential offices in 11 countries
  • Wrote customized reports on FI-GL, CO, MM which provided integrated information for key business decisions
  • Incorporated authorization checks on programs and coordinated with security team to ensure information protection
  • Provided 24/7 ABAP technical support, investigated issues and proposed efficient solutions within Service Level Agreements

Confidential

SAP ABAP TEAM LEAD

  • Designed programs which integrated the complex commission processes of a property development firm
  • Evaluated functional specifications and estimated time for development and testing to ensure design viability
  • Managed resource and work plans; provided work effort estimates and ensured delivery within timeline and budget
  • Integrated FI, TR and RE processes by development of customized enhancements for Journalized Sales and Budgets
  • Developed technical specifications for Inventory and Planning which supported growing demand for mobile services
  • Coded and tested interactive reports generating integrated Sales Order, Delivery and Material document data which provided key users vital information for decision-making
  • Analyzed, diagnosed and developed appropriate solutions to post go-live and month-end closing issues
  • Completed 4.6C upgrade on time and within budget resulting in significant and remarkable customer satisfaction
  • Saved the company millions of revenue by ensuring uninterrupted operations during cutover with the customization of ALE interface programs to facilitate data transfer between 2 SAP servers
  • Implemented and led the Audit Trail Project which ensured data integrity for critical financial balances
  • Customized payment procedures which integrated important processes in Real Estate management
  • Developed interactive reports computing revenue recognition for SBU postings which supported financial decisions
  • Tailored Real Estate correspondence with company application-specific data for Dunning Letters, Statement of Account, Offer and Reminder Letters via SAPscript, Smart Forms and the Business Document Navigator
  • Ensured on-time and within budget delivery by managing the work plan and appropriately delegating change requests

Confidential

SAP ABAP TEAM LEAD

  • Spearheaded Confidential Manila Delivery Center’s SAP R/3 program
  • Supervised and mentored a 16-person ABAP team and provided ABAP expertise
  • Devised an ABAP extract program which provided feedback on the accuracy of the invoicing process prior to Go-live
  • Spearheaded customization of forms, reports and interfaces relevant to the Exchange Process
  • Customized programs handling invoice verification of fees and federal excise taxes
  • Wrote BDC programs which increased user productivity for the Netting BTCI Maintain and Clearing Process
  • Programmed inbound and outbound interfaces to facilitate communication between SAP and legacy systems
  • Problem investigation, resolution and testing of approximately 150 assigned change requests during system test and production support

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