PROFILE SUMMARY

• More than 10 years of SAP SD module implementation, configuration, enterprise support including Interfaces, ABAP and working experience of integration between core SAP modules such as FI/MM.
• I have 3 full lifecycles end to end implementation for different industries such as Manufacturing Company, Professional Services, Medical Devices & Healthcare, Software & Wireless.
• Experience in creating business design, develop, configuration, testing, training and Go Live.
• Master Data Cleaning/Loading (Customers, Vendor, Pricing, etc)
• Hands - on experience on ASAP methodology with experience in all phases of Project implementation-Preparation, Business Blueprint, Realization, Pre-go Live, Go Live and Post live Support.
• Worked with other SAP team and stakeholders to ensure end to end process integration
• Performed SAP Support and troubleshooting
• Expertise in SD Configuration and Transactions.
• Experience in SD Tables, User Exits and Function Modules.
• Experience in data migration/conversion from legacy system to SAP
• Experience in training of project implementation team members and end users
• Performed basic ABAP debugging
• Experience in implementation and/or production support to the following SAP interfaces:
• JDA Software
• CRM Portal

CORE COMPETENCIE:

SD: Enterprise Structure, Customer Master, Sales Documents (including Contracts, Return Order), Item category, Pricing Procedure, Schedule line, Available to Promise, Credit Management, Partner Determination, Output control, Text control, AR Billing & Invoices, Consignment Process, Intercompany.

LE: Delivery & Outputs, Routes, ATP, Shipping Management, SIS

MM: Master data, Stock Transport order, Subcontracting, Requisitions, Info Records, Inventory Management, Purchase Orders, AP Invoices.

CRM: Transaction Types, Item Category, Pricing Procedure, Business Partner, Contract Account, Text Management, Status Management, Date Management.

FI: Automatic Account Determination, Valuation Level

Tools: Role Administration, Authorizations/Profiles, QuickViewer, Query, LSMW, CATT, Windshuttle.

TECHNICAL SKILLS:

SAP & ERP: SAP R/3 version 4.6 through ECC 6.0

Tools: /Systems ASAP Methodology, AGILE Methodology, HPALM, SAP Table, SAP Authorization, SAP Interface, basic Debug, Remedy, SAP Solution Manager, CIC Interaction Centre, SAP OSS Note, XML File, MS Office, ABAP Report

Office Suite: MS Office, Word, Excel, PowerPoint, Outlook, MS Project

PROFESSIONAL EXPERIENCE

Confidential

SAP SD/MM Consultant

Responsibilities:

• Facilitate Business Requirements gathering through workshops with Business Experts and Solution Architect from business users for Confidential.
• Work on SAP SD and LE: Pricing, Output Determination, Credit Management, Order to Billing Process, Integration with FI & MM and SAP-Bizlink Integrations.
• Responsible for writing up Functional Specification Documents and work closely with ABAP team for development.
• Interface with Business Stakeholders, IT Infrastructure teams, Development teams to ensure that business requirements are properly configured.
• Lead QA team Offshore for System Integration Testing (SIT) and facilitate User Acceptance Testing (UAT) with Business Users.
• Ability to effectively communicate with individuals at all levels of the organization.
• Participated on testing SAP Hana.
• Demonstrate problem solving / analytical skills.

Confidential

SAP SD Consultant

Responsibilities:

• Gathered and analyzed business requirements for Dangerous Good and Special Handling Project to establish Functional and Technical specifications.
• Worked with Stakeholders and SAP Offshore for Functional and Technical team.
• Configured, developed, tested, and the changes for SAP - SD Pricing with integration to other system such as: Integration Layer, Dot Net.
• Worked with ABAP Onsite and ABAP Offshore in India.
• Customized SAP Table for Product Data Distribution and Pricing Data Distribution.
• Performed documentation such as: forms, manuals procedure, interfaces, etc
• Managed integration Transferring Data from SAP to Dot Net via IDOC.
• Monitored and troubleshoot any issues in the IDOC.
• Joined in daily morning call and evening call meeting with Offshore
• Log the issue, fixed it, updated and closed the defect on HPALM.
• Provided transfer knowledge to Offshore team and Business Users
• Provided on-call and after hour support as required

Confidential

SAP SD Consultant

Responsibilities:

• Accomplished Functional Design Specification in rational for the following:
• Outbound and Inbound interface to JDA a transportation management system
• Bill of Lading Form
• Configured the following to meet business requirement:
• Route Schedule, Route Determination, Shipping Types, Transportation Planning Point, Shipment
• Condition Tables, Outputs
• Managed the 3 rd party systems using HTML, EDI and Webservices / Webmethod.
• Performed the testing of JDA process implementation
• Managed on the mapping in between SAP for IDOC segment and JDA interface
• Created SAP Query report to meet J&J requirements
• Created LSMW record for pricing master data, SAP Table, Route config upload to SAP
• Prepared the testing scope, test data, test scripts, performed testing and validated testing
• Monitored and troubleshooting IDOC status inbound and outbound
• Provided on-call and after hours support as required.

Confidential

SAP CRM/SD Functional Analyst and Support

Responsibilities:

• Analyzed As-Is process and business requirement provided by IT Director including the enhancement of current solutions.
• Provided a requirement gathering with business users to facilitate the implementation and support of SAP SD/CRM including the enhancement of current solutions.
• Work closely with end users to ensure a common understanding of day to day activities.
• Support integration between SAP and Salesforce portal.
• Worked on IDOC to transfer Data from CRM to SAP as well as troubleshooting IDOC.
• Performed configuration, testing and training in SAP SD for the following:
• Sales Order Types, Item Categories
• Schedule Line Categories, Pricing Procedure
• Condition Type, Condition Exclusion
• Copy Control, Delivery, Billing, Credit Management
• Material Master, Partner Function
• Account Determination and revenue determination
• Performed configuration, testing and training in SAP CRM for the following:
• CRM Transaction Types
• CRM Pricing Condition
• Business Partner, Contract Account
• Text, Status, and Date Management
• Created and monitored SAP background job
• Identified and analyzed crucial integration points between SAP SD, CRM.
• Provided support and troubleshotting for activities across the entire business for Day to Day data maintenance
• Designed and created LSMW for material master data upload to SAP
• Provided initial cutover procedures for go-live to ensure smooth transition to the system
• Provided after Go-Live support

Confidential

SAP Business System Analyst

Responsibilities:

• Managed multi SAP project implementation, troubleshooting, configuration, and end user training.
• Designed and configured the scope of order to cash e.g. Sales Order, Return Order, Delivery, Billing, third party process, intercompany, consignment process, credit management process, etc.
• Involved in SAP FICA project with integration to CIC Interaction Center for the following process: Collection & Dispute, Write-Offs, Dunning and Cash.
• Configured integration SAP SD to SAP FI such as FI-GL, FI-AR
• Lead project for Data Migration and oversees implementation of SAP Upgrades.
• Worked with outsource support from India and team from Confidential - USA.
• Supported the execution of SAP SD Module with integration point to MM Module such as: Material Master, Purchase Order, etc.
• Developed test cases business scenarios, conducted unit integration testing, analysed issues through the testing process, and execute user acceptance testing.
• Data Management & Migration: Conversion Design and Data Mapping. Managing Customer Master Data, Open Sales Order, Pricing Conditions via LSMW & Wind Shuttle.
• Managed SAP ticket with SAP Solution Manager for Change and Support Request.
• Created test cases and update it using HPQC.
• Provided on-call and after hours support as required.

Confidential

SAP PP Application Support

Responsibilities:

• Worked with production manager to support the execution of SD and PP activities.
• Performed troubleshooting and resolved the issues.
• Engaged necessary resources to review and priority important issues including resolve issues.
• Designed and created SAP report query including conduct end user training.
• Created user manuals and Business Process Procedure (BPP) documentation both hard copies and program used.
• Worked with different business lead or stakeholders to support their operation activity.
• Timely issue escalation to the Manager and Business Owner.

Confidential

SAP SD/MM Consultant

Responsibilities:

• Performed SAP Implementation activities from Project Preparation, Blueprint, Realization, Final Preparation, Go Live and Support with SAP methodologies ASAP.
• Collaborated with SAP team in Germany to discuss business process, configured the system to fulfill business requirements, designing enhancement specifications, and performed functional integration testing.
• Designed and configured SAP SD from enterprise structure, sales order documents, item category, schedule lines, deliveries type, complaint handlings, organizational structures, customer master data, basic functions, billing, master data, LES, shipping, pricing procedure, billing plans, SD account determinations, credit managements, taxes, Repair Order Processes, Customer Master Integration, Material Master Integration, Finance Integration, Purchasing Integration, etc
• Performed SAP SD module configuration including process of Make to Order (MTO), Make to Stock (MTS), Third Party Processing, intercompany and worked close to SAP MM Consultant for variant configuration (CTO) process.
• Created ABAP report with Sales Information System (SIS) and ABAP Query; prepared SD functional specifications for forms, reports and enhancements.
• Created training documentation and business process procedures, provided user training
• Created development log for open issues, new requests.
• Designed and created data migration SD master data via LSMW.

Confidential

SAP SD/MM Consultant

Responsibilities:

• Configured SAP SD such as: Quotation, Order, Delivery, Billing, Copy Control Set up, Pricing, Taxes, ATP, Credit Management, Account Assignment, Account Group, Partner Function.
• Managed SD Issue resolution elevated during testing cycle, including configuration fixed and implementing OSS note as necessary.
• Performed troubleshoot and resolved the issues. Supported in handling Order to Cash related issue resolution in the areas of Sales and Finance.
• Designed and created Batch Management jobs, standard report, ABAP queries.
• Created functional specifications for Reports, Forms, and Customization Enhancements (user exists, routines).
• Developed Detailed Test Cases and test process, Business Scenarios/Test Scripts, Integration testing for solution deliveries for the changes.
• Designed and created training documentation, user manual and business process procedure.

Confidential

SAP SD Consultant

Responsibilities:

• Performed configuration Consultant and customized major area in SD module such as various sales order type, delivery, billing, account group, organizational structures, pricing procedure, account determination, credit management, output control, logistic execution (LE), complaint handling, text determination, etc.
• Designed and built To-Be business process for Sales and Distribution module.
• Troubleshoot and resolved user issues and worked with the process of other SAP teams to ensure all aspects of integration.
• Defined SAP report with Logistic Information System (LIS) SAP for SD report, prepared functional specifications SD such as; forms, reports, customization and enhancements.
• Designed and created SAP security profile for user’s authorization.
• Designed and created for data reporting via ABAP query and SAP standard report.
• Created training materials documentation and business process procedure (BPP).
• Contributed to the successful on-time go-live and subsequent support efforts.
• Provided on-call and after hours support as required