Senior SAP Basis Administrator Resume

PROFESSIONAL SUMMARY:

Motivated Senior Information Technology Professional with more than 19 years experience in managing SAP environments. Specializing in SAP application installations, upgrades, all maintenance levels and related technologies. I am currently seeking opportunities in a company where I can expand my knowledge while at the same time leveraging my experience to contribute to the overall business success.

CORE COMPETENCIES:

SAP Installations/Upgrades (ECC, BW/BI, SRM, CRM, XI, SCM/Livecache, Content Server, BOBJ,Enterprise Portals)
SAP HANA S4, Fiori, WECO E - Commerce
SAP Add-ons (BSI TaxFactory, Vertex Q Series, Vertex O Series, BMC Control-M, BMC Control-D)
SAP Performance tuning
Database maintenance (DB2, Oracle, MaxDB, MSSQL)
OS (HPUX, Windows, AIX, LINUX)
SAP/Database patch management
Creating Documentation/procedures
Maintaining audit preparedness
Backup/Recovery
Disaster recovery
Change and problem management
Programming (Perl, C, C++, ABAP, shell script)

PROFESSIONAL EXPERIENCE:

Senior SAP Basis Administrator

Confidential

Responsibilities:

Account lead for 4 SAP Accounts running on various hardware and applications. While managing these accounts, I was responsible for all maintenance as well as hosting and running all meetings with customers and various project teams.
Installed S4 Hana along with Fiori
Implemented WECO E-Commerce software for customer store front as well as customers clients being able to submit warranty claims via electronically.
Migrated new customer from their internal systems to our hosted systems

Senior SAP Administrator

Confidential

Responsibilities:

Senior SAP Basis Administrator supporting multiple SAP environments.
I function as an account lead, technical adviser, as well as a department team lead supporting complex SAP environments across multiple platforms.
Account lead for oil equipment manufacturer supporting their multi-tiered SAP environment and related applications.
I am responsible for coordinating and scheduling activities for a team of 6 people in providing day to day management as well as 24 X 7 on-call support.
Managed the initial build of the customer’s environment as well as supported the data migration team during the move from their old R/2 environment to the new R/3.
Completed 12 disaster recovery exercises with a 100% success rate as well as multiple audit compliance reviews. Successfully assisted in upgraded customers entire SAP environment in 3 months consisting of 35 refreshes, 26 major upgrades, 3 new installs, and 12 support pack installs. 9 of these major SAP upgrades occurred in one weekend.
Account lead for medical equipment manufacturer managing 4 Basis resources in directing day to day activities as well as 24 X 7 support. Managing this account required close work with customer as well as several Confidential Delivery Project Executives in coordinating all customer requests, problems, and activities. Migrated customer's entire IT environment from competitors support site to an Confidential support site in a 72 hour window. Supporting this customer required the knowledge and of HIPPA and Confidential regulations and paperwork.

Storage System Engineer

Confidential, Cincinnati, OH

Responsibilities:

Storage System Engineer that designed and overseen the implementation of storage solutions for 5 clients running SAP or Oracle based environments.
These solutions would include SAN/NAS software and hardware from small implementations to enterprise level solutions.
This position required me to spend much of my time on-site documenting customers environments as well as working with their IT teams to identify solutions that would meet our clients financial and IT goals.

SAP Consultant

Confidential, Cincinnati, OH

Responsibilities:

Worked onsite with customer and 3 additional consultants providing day to day support with ID administration, OSS note application, patch management, as well as day to day support activities. During this time myself and other team members redesigned and improved the customer’s process for moving in support packages and code changes across their multiple systems.
This effort contributed to major time savings and reducing the time and resources necessary to getting patches and development changes into their production environment.

SAP Consultant

Confidential, Cincinnati, OH

Responsibilities:

Managed and acted as lead technical adviser for pharmaceutical company.
Built and supported SAP systems for customer who was in competition with two other pharmaceutical companies trying to bring a new type 2 diabetes product to market and waiting Confidential approval.
After successfully meeting strict deadlines for completion, I managed the project for Y2K compliance and later managed the move of the customers systems to a long term support environment.
Participated as an SAP instructor for the Cincinnati Center of SAP Competency which would provide Basis SAP for all new global employees.

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