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Sap Test Lead & It Command Center Lead Resume

Nyc, NY

SUMMARY:

  • IT professional having 10 + Years of experience as a Quality Assurance Analyst with extensive SAP experience in Planning, Designing, Documentation, Deployment, Testing, Training & Production Support in SAP ISU,IS - Retail etc.
  • Extensive testing knowledge across diverse environments such as SAP ECC, Web Applications and Client Server Applications
  • Excellent understanding of ASAP methodologies and gathering business process procedures (BPP) documentation for preparing Test Plan
  • Extensive work experience using Waterfall, Agile and V-Model Methodologies with complete knowledge of SDLC (Software Development Life Cycle)
  • Expertise in using automation tools TOSCA Automation, Microsoft Test Directory, QTP, TAO and HP Load runner.
  • Experience in Business Analysis, Manual Testing, GUI Automation Testing, System testing, include Functionality, Acceptance Testing, Integration Testing, Performance, Stress and Regression Testing
  • Extensive experience in Enhancement, Upgrade & post Go Live implementation support including Configuration, Master Data Setup, Data conversion, Interface Testing, End- End Testing and End user Training
  • Experienced in Business objects universe designing, Business Objects, Business Objects Web Intelligence, and Business View Manage
  • Functional knowledge of SD/LE, TM and FI modules.
  • Worked on testing the effects of changes to customization settings, to check system messages using eCATT
  • Hands on experience in Unit Testing, Functional Testing, Interface Testing, Stress and User Acceptance Testing (UAT), Integration Testing, System Testing, GUI Testing, Regression Testing
  • Worked on Mercury Test Director and QC for Defect Tracking, organizing, managing, planning & executing Tests
  • Effective communication and inter-personal skills, accustomed to work in a team environment with tight schedules and capable of working efficiently under pressure.
  • Data Migration from Legacy system to SAP for up gradation / new implementation / integration, import of data from any other external system to SAP using LSMW
  • Familiarity with protocols like HTTP / HTML, Dual, SAP WEB/GUI and Web Services,API.
  • Integration testing experience of SD with MM/WM and FI. Experience in testing with CRM, PM modules
  • Hands-on experience in EDI/IDoc Testing, interface design and development, and SAP IDoc to EDI 834,999 mapping in ANSI X12 and EDIFACT standards with third-party translators including Gentran, Mercator, and GIS in most of the common inbound and outbound business transactions.

TECHNICAL SKILLS:

ERP Packages: SAP R/3 4.6C, 4.7, ECC 5.0, 6.0.

SAP Bolt-ons: SAP Vistex Pricing, SAP SNC.

SAP R/3 Tools: ECATTS, LSMW, Info Pak.

Computer Skills: MS Word, MS Power Point, MS Excel, Visio, MS Project.

Databases: Oracle 7.x\8i\9i, MS SQL, SQL Server 2000, Microsoft Access.

Operating System: Windows 9x/2000, XP, Vista & UNIX.

GUI: VB.Net, Visual Basic 5/6.0, FrontPage 2000.

Testing Tools: HP ALM, JIRA, Solution Manager, Microsoft test Manager, TOSCA Automation, QTP, IBM RQM, Selenium, Win Runner, Load Runner, Test Director, Bug Tracking system, TAO, Worksoft Certify.

PROFESSIONAL EXPERIENCE:

Confidential, NYC, NY

SAP Test Lead & IT Command Center lead

Environment: ECC 6.0, S/4 HANA

Responsibilities:

  • Setting up a central IT command center for the day-to-day IT operations.
  • Operational planning for production environment incident management.
  • Process definitions to streamline business communication with the IT operation.
  • Critical Incident Management to ensure smoother issue resolution and closure.
  • Development of Critical Incident Analysis Report.
  • Controlling and monitoring the activities of the Command Center 24x7 .
  • Leading testing for data migration project from Verizon Server to Rackspace server.
  • Coordination of testing of BW HANA and ECC environments in association with the business and offshore team.
  • Testing of all inbound and outbound interfaces for modules such as SAP SD, MM, FICO, BW, and BI.
  • Testing of BW HANA BOBJ reports, QlikView reports and WEBI reports.
  • Validation of testing data for reports.
  • Testing of SAP Retail SCM with other systems such as Red prairie WMS and ESDOM, POS DM.

Confidential, Raritan, NJ

CRM Validation and Project Manager

Environment: ECC 6.0, CRM

Responsibilities:

  • Involved in planning of the Ortho Simply CRM Phase 1 Project to be implemented in India and China.
  • Responsible for the overall coordination and monitoring of the design and development of the SAP CRM system and acting as a liaison between the functional team and the Program Management.
  • Involved in designing the System Testing Planning and Scoping in accordance with the Agile Methodology of Confidential .
  • Involved in reporting of the development and progress to the program management.
  • Responsible for setting up the testing tool and test script development for the Simply Phase 1.

Confidential, Elgin, IL

SAP Lead Test Analyst

Environment: ECC 6.0 EHP 8.0

Responsibilities:

  • Involved in designing of test scenarios, test cases in association with the key users and functional owners of the O2C (Order to Cash) (SD), Accounts to Report (A2R) (FICO), P2P(Procure to Pay) (MM, Purchase order, Purchase requisition, Invoice) including portal and webservices for Pre-deployment preparation for the Synergy eMotion project.
  • Responsible for designing and documentation of test scripts for Operational qualification (OQ) and Performance Qualification (PQ) as per 21 CFR part 11 Validation.
  • Responsible for creating and managing test data for Operational Qualification.
  • Designing and building end-to-end scenarios for Performance Qualification with role-based testing.
  • Development of Test scenarios for System Integration between SAP and third-Party applications like Vertex (Taxation) and Paymentech (Credit Card pre-authorization) and Ship-ERP (Shipment and Logistics).
  • System Validation for Phase-A of the Synergy eMotion project.
  • Responsible for handing over completed OQ Testing results to the PMO for smooth transition to the Global Deployment from Phase-A.

Confidential, Milwaukee, WI

SAP Test Lead

Environment: ECC 6.0 EHP 7.0, CRM

Responsibilities:

  • Involved in the overall development of the Integration Testing Plan and Scenarios in association with the business and the functional team for Roll-out in the four countries, Venezuela, Ecuador, Puerto Rico and Brazil.
  • Involved in management of Integration Testing for the 2017 Release (R1).
  • Involved in Defect Management to support the functional team for R1.
  • Responsible for the planning and scoping of Regression Testing for work streams such as I2R (Issue to Resolution), P2P (Procure to Pay), O2C (Order to Cash) and ETO (Engineered to Order) in association with the Business in EMEA and Asia-Pacific.
  • Responsible to lead the testing team in development of Automated Test Scenarios with TOSCA Automation tool for SAP CRM-Services, CRM eCOMM, SRM Shopping Carts and bolt on applications such as SNC along with standard SAP modules.
  • Responsible for manual test execution for regression testing with integration involving third parry systems such as JDA Red Prairie and BWMS.
  • Responsible and lead the testing team for Technical Cutover Regression Test Execution and Business Cutover Regression Test Execution for 2017 R1.
  • Conversion of the SAP test scenarios from SAP TAO to TOSCA.

Confidential, Smithfield, VA

SAP Test Lead

Environment: ECC 6.0, S/4 Hana

Responsibilities:

  • Involved in determining the scope of String testing and Integration for the OneSAP Project that brings Farmland foods, Confidential , John Morrell Foods and Eckrich under a single SAP system.
  • Involved in defining the test scenarios and test scripts for all SAP OTC processes pertaining to the new OneSAP system in association with the business and the functional team.
  • Determined the scope of testing for the SAP-DSD orders, Domestic, International and Military orders for both manual and EDI processes.
  • Defined the test scripts for external applications such as Blacksmith Forge which creates Sales Deals for SAP.
  • Determined test scripts for handheld devices such as Beltek HighJump for SAP DSD.
  • Responsible for determining test scripts for Integration testing with Integration points with SAP LE, SAP TM and SAP FICO thereby designing more than 40 End-to-End Integration testing scenarios.
  • Involved in training the testers for HP ALM 12.00.
  • Responsible for capturing the transactional data in String and Integration testing.
  • Responsible for defect management and timely closure of critical defects for successful completion of testing cycles.
  • Building regression test suite with SAP TAO & Solution Manager and Selenium, HPALM and TOSCA to be considered for the rollout.

Confidential, Rosemont, IL

SAP Test Lead

Environment: ECC 6.0, S/4 Hana

Responsibilities:

  • Involved in determining the scope of End-to End Test scenarios to be used in Dry-Testing (UAT) for the acquisition of the new markets for the Great Lakes Coca-Cola Distribution, LLC.
  • Involved in base lining the test cases from the previous acquisitions and developing them with the stakeholders to improve the process.
  • Collaborated with the stakeholders and the business users in association with CONA (Coke-One North America) and Coca-Cola Refreshments (CCR) to Test Scenarios.
  • Determined third party system orders from CAS and MEI EASITRAX.
  • Determined test cases pertaining to distribution for systems like Movilizer.
  • Responsible for training the testers for HP ALM 11.52.
  • Responsible for capturing the transactional data generated during the entire testing cycle.
  • Responsible for integration of OTC-DSD (Order to Cash- Direct Store Delivery), OTC-FSV (Order to Cash Full-Service Vending), P2P (Procure to Pay), FTD (Forecast to Deploy) till settlement and GL posting.
  • Responsible for overall test case validation for SD, MM, WM, IM in association with the functional team.
  • Determined test cases for Web DDL and HR-Driver Commissions.
  • Development of Regression Test Suite with Selenium, SAP TAO, HP ALM and TOSCA.

Confidential, Houston, TX

SAP Test Lead

Environment: ECC 6.0, S/4 Hana

Responsibilities:

  • Involved in the Oilfield Services specific business requirements workshop to understand the various business scenarios and processes.
  • Involved in the development of the Requirements Traceability Matrix (RTM) to understand fit-gap analysis and defining test scenarios.
  • Responsible for defining high-level test cases and scripts from the Process Design Documents (PDDs), Functional Specification Documents (FS), Configuration Rationale Documents (CRDs) and Functional Unit Testing documents (FUT) exported from Solution Manager.
  • Responsible for writing test cases and scripts for the RICEFW objects.
  • Involved with the business to support Functional Unit Testing.
  • Responsible for re-development of the test cases and scripts based on the Change Requests (CRs) of the RICEFW objects from the business.
  • Responsible for execution of Functional Integration Testing (FIT) cycle 1 and 2 in co-operation with the Off-Shore.
  • Responsible for test execution of business specific pricing structures (Price Books) in SAP Vistex-Pricing Solution Set during Functional Integration Testing cycles.
  • Collaborated with Legacy Applications Team to understand the development of interfaces from Legacy Applications such as Field Ticket Light, Siebel, Flex-billing etc. and as-is business process used with such applications.
  • Responsible for defining high-level End-To-End Integrated Business Scenarios for Market-to-Cash (MTC) variations of business segments to be applied System Integration Testing that involved integration with the Legacy Applications.
  • Tracking RICEFW objects during Development phase and Technical Unit Testing (TUT).
  • Defined integration points of SD with other modules such as FSCM, MM, PS, PP, and QM to be used for End-To-End Testing.
  • Involved in test execution of sales orders from the Interfaces, Order changes from the interfaces, Billing Confirmation to the Legacy Applications and validation of Fiscal Stamp Data from 3rd Party Application (Team Solution).
  • Responsible for identification, analysis and management of defects that involved documentation, tracking transports from Development box to QA box, defect- triage meetings and co-ordination with the development & functional team to retest/close out the defects.
  • Conducted manual testing using HPALM.
  • E2E testing using QTP/TAO and Selenium.

Confidential, Boston, MA

SAP Tester

Environment: ECC 6.0

Responsibilities:

  • Responsible to understand the company’s business process and gather the test requirements with the process owners.
  • Responsible for End-To-End Testing of Order-to-Cash Cycle (OTC) in SAP SD, created Test Plans, Test Cases.
  • Tested integration of SD with MM and FI for the work flow of order to cash and procure to pay scenarios.
  • Wrote scenarios for each of the functionality of the tool I was testing and documented.
  • Functional and Regression Testing in QTP.
  • Interacted with developers to Report and Track Bugs using Quality Management system (QMS).
  • Perform comprehensive unit, integration, and regression testing on code enhancements applied.
  • Worked on HP QC to log issues and run the scripts manually.
  • Created Requirement Traceability Matrix between Requirements and Test Scenarios.
  • Identified bugs, documented the same, worked with the developer to close the issues by re-testing on the fixes.
  • Used various tables to cross verify tested results that reflect in the data base and used table to customer/material information.
  • Helped testing team identify, develop integrated end-to end Test Scenarios that flow across different modules and automate test scenario/cases for Functional, Integration using QTP/TAO and Load Testing using Load Runner.
  • Test and document transactions from EDI through translation to IDOC posting in SAP, inbound and outbound.
  • Provided and clearly articulate issues and document the issues found during testing and discussed of defect triage meeting that involved the functional team as well as the business.

Confidential, Lake Forest, IL

SAP Tester

Environment: ECC 6.0

Responsibilities:

  • Interacted with core team members in Identifying and understanding the Business process flows.
  • Identified and studied Business Process Requirement (BPR) and Business Process Procedures (BPP) for effective documentation.
  • Responsible for providing SAP expertise to the Testing Team for OTC.
  • Functional testing of business Process in Material Master, Customer Master, Purchase Order, Invoice, Material BOM and Billing docs using Quality Centre.
  • Developed and created Test Strategy, Test plans, Test cases and testing scenarios and conducted Automation/Manual testing.
  • Used QTP,Load runner and TAO for test automation.
  • Tested the integration of SD with FICO module by checking the account postings in Account Determination and Revenue Recognition.
  • Developed Test Scripts for Revenue Recognition processes (change of value of the items etc.).
  • Checked if the revenue recognition information got posted correctly in different sales document types such as contracts, orders, credit and debit memo request, and billing documents.
  • Checked Collective processing for items eligible for revenue recognition.
  • Involved in Functionality, Integration, Regression, System, UAT (User Acceptance Testing) testing during the various phases of the application, Load , Stress and Soak Testing.
  • Raising defects in HP ALM and analyzed the defects to assess whether code, environment, or data is the root cause.
  • Tested Integration between SAP and IDOCs.
  • Revised the necessary Validation Master Plan (VMP) and followed the Standard Operating Practices (SOP) to maintain standards in the URS, FRS and OQ documentation.
  • Experience in preparation of End user documentation and provide Training to end-user.
  • Test and document transactions from EDI through translation to IDOC posting in SAP, inbound and outbound.

Confidential, Scottsdale, AZ

SAP Tester

Environment: ECC 6.0

Responsibilities:

  • Assured that the system met the full requirements, including Quality Requirements (Non-Functional Requirements) and fit metrics for each quality requirement and satisfied the use case scenarios and maintained the quality of the product.
  • Responsible for Test Plan: described the appropriate Strategy, Process, Workflow and Methodology used to plan, organize, execute and manage testing of software projects within SAP system.
  • Execute SAP CRM data cleanup project (SE38, SE16, and SE80) for records.
  • Worked on Manual Testing, Performance testing, QTP and Load runner for test automation.
  • Worked on several CRM, equity trading, e-Commerce, web portal, content management, business intelligence and legacy system conversion projects in consultant roles within implementation organization.
  • Tested support of E-commerce Application in CRM.
  • Manually tested ability loading of Business partners, Contract persons, Prospects from legacy to SAP CRM System.
  • Testing the inbound and outbound interfaces related to SD, CRM modules from legacy systems to SAP.
  • Tested all the pages in the client-kit for broken links, used Mercury Test Director for analysis, monitoring and reporting.
  • Tested Integration with MM, WM on Creation of Third Party Order Processing, Inter-Company Order, and Inter-Company Stock Transport Order, Subcontracting.
  • Conducted User Training Session in a group environment as well as one on one basis.
  • Used tools such as HPQC for manual testing, QTP, Load Runner and TAO for automation.

Confidential, St Charles, MO

SAP Tester

Environment: ECC 6.0

Responsibilities:

  • Tested EDI IDOCs, 850 (Purchase order), 856 (ASN), and 810 (Invoice) in outbound and inbound scenarios. Other EDI transactions 945, 944, and 820 inbound and outbound, 816, 812, 860 IDoc mappings with Gentran system.
  • Responsible for the SAP testing which included the creation of correct translation by Gentran Server and the review and comparison of the generated EDI stream with the original IDOC.
  • Tested Sales Business Process, flow of Shipping and Billing Processes in SD and executed the test cases for interactive reports and screen flow of dialog programming.
  • Executed SQL commands to do the Data Retrieve.
  • Performed Regression testing during various phases of the application Using Quick Test Professional.
  • Developed Test Scripts/Cases, created and reviewed Test Matrix Report.
  • Documented test cases and tested various scenarios using HPQC.
  • Tested the settings for Outgoing/Incoming Payments including Automatic Payment Program in SAP FI/CO.
  • Tested the integration of SD with FICO module by checking the posting of invoicing and its automatic entry to corresponding GL accounts in FI.
  • Did Functional Testing of business Process in Material Master, Customer Master, Purchase Order, Invoice, Material BOM and billing docs in SAP SD and did verification and Validation of the Test Results.

Confidential, San Diego, CA

SAP Tester

Environment: SAP ECC 6.0

Responsibilities:

  • Part of the Team responsible for End-to-End testing of important business process like OTC (Order to Cash) in SD and PTP (Procure to Pay) in MM.
  • Functional, Regression, Stress, and End-to-End testing, Automated testing using Win Runner with the help of manual test cases in SAP SD/LE.
  • Tested changes, additions, or deletions to the Requirements Specifications Document (RSD).
  • Involved in testing Maintenance and Customization of Customer Master, Material Master, Purchase Requisitions, RFQ, Quotation, Purchase Orders and Outline Agreements in SAP SD.
  • Developed status reports - Test Matrix and review by management to keep track of testing data.
  • Tested Create Sales Order and Order Acknowledgement, Create Transfer Order for Outbound Delivery, Post Goods Issue for Shipment in SAP SD.
  • Tested Change Production Order, Change Single Bill of Material in SAP MM
  • Worked closely with the Test Team Lead to perform Load and Stress Testing.
  • Involved in Cross functionality of SD with MM, WM and FICO.

Confidential, Troy, MI

SAP QA Tester

Environment: SAP R/3 4.7

Responsibilities:

  • Conducted Manual Test Execution and evaluated Test Results.
  • Provided deliverables during the project: Test Cases / Bug Write-ups, and Reports.
  • Worked on MM integration with Production Planning (PP) including MRP, Master recipe, BOM Creation, Master planning (Demand Planning, Long-term planning) and Mass-Changes.
  • Organized Test scripts for Unit and Integration testing for Warehouse Management and Production Planning modules with integration points of MM/WM and External Systems.
  • Tested changes in SAP Data Warehousing Functionality (BW).
  • Worked with BI/BW team for testing reports and enhancing existing reports as per user requirements.
  • Tested integrity of Warehouse Stock after goods issue posted.
  • Created test scripts for GUI and functionality tests using Win Runner.
  • Created and executed SQL queries to fetch data from an Oracle 8i database server to validate and compare with expected results.
  • Followed SDLC life cycle to integrate QA lifecycle properly.
  • Entered Bugs in the Bug tracking system of Bug central.

Confidential

SAP QA Tester

Environment: SAP R/3 4.6c

Responsibilities:

  • Involved in Unit, String, Integration and Regression testing of Order-to-Cash transactions in SD.
  • Did payment run testing and ensured automatic payment work well with SD and MM.
  • End-to-End Testing and testing of integrity and enhancements of Clarity (front-end-tool)/ SAP PM and its integration with new solutions.
  • Ensured all areas of the system were scrutinized and, consequently, all Bugs found were dealt with appropriately in SAP PM in Mercury Test Director.
  • Conducted Unit, System and Integration Testing and met all the Requirements (including quality requirements) based on Requirement Traceability Matrix.
  • Participated in Milestone Process to establish that the enhancements in Clarity tool and SAP PM Functions have reached a level of stability, appropriate for its usage.
  • Coordinated with Test Analysts to develop Testing scenarios for String testing, UAT and Functional Testing, Regression Testing, and Interface Testing.
  • Tested SD-MM Integration such as Availability Check, Purchase Requisition, Purchasing.
  • Did functional testing of business Process in Material Master, Customer Master, Purchase Order, Invoice, Material BOM and billing docs and did verification and Validation of the Test Results in SD.

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