SUMMARY:

Senior SAP Consultant with Twelve years’ experience. His areas of expertise include SAP S4 Hana/SAP ECC FI Accounts Receivable/Accounts Payable, SAP Financial Supply Chain Management (Biller Direct, Disputes Management, Collections Management and Credit Management). He has been part of ten end to end implementations and well versed in gathering business requirements, performing fit/gap analysis, developing functional specifications, configuration, testing, and post go - live support. Tim also has advanced skills in SAP/Paymetric Credit Card processing, SAP Solution Manager, Remedy, HPQC/ALM (Quality Center), Visio, Excel and PowerPoint.

SKILL:

• SAP S4 Hana, FI AR, SAP FSCM Disputes Management, Collections Management, Biller Direct, SAP Solution Manager
• EDI /IDOCs
• Remedy, HP Quality Center/ALM, uPerform, Crossgate,
• MS Word, Power Point, Excel, MS Visio, MS Project.

PROFESSIONAL EXPERIENCE:

Confidential

SAP S4 HANA AR/FSCM

Responsibilities:

• Conducted workshops to gather business requirements and defined the project scope.
• Did gap analysis to identify system customization needs.
• Developed business blueprints for SAP S4 AR - Lockbox, Electronic Bank Statement, Payment Methods, Payment Terms and SEPA mandates for EMEA.
• Developed design documents for SAP S4 Customer Master (Business Partners), FSCM Credit Management, Collection Management and Disputes Management.
• Configured and maintained settings to activate standard SAP S4 functionality for Business Partners, Accounts Receivable and FSCM (Credit Management and Dispute Management and Collection Management).
• Worked with ABAP to deliver custom functionality for Lockbox (BAI2 mapping) and FSCM.
• Coordinated unit and user acceptance testing and resolved defects identified during testing.
• Identified and completed cut-over tasks for EMEA go-live preparation.
• Provided one month of hypercare for project Phase 1 to ensure system stability.

Confidential

SAP S4 HANA AR/FSCM - Accounts Receivable, Collections and Dispute Management

Responsibilities:

• Conducted workshops to gather business requirements and defined the project scope.
• Did gap analysis to identify system customization needs.
• Developed business blueprints for Accounts Receivable - Billing, Lockbox, Electronic Bank Statement.
• Developed design documents for S4 Hana Customer Master (Business Partners), FSCM Collection Management and Disputes Management.
• Configured and maintained settings to activate standard SAP S4 Hana functionality for Business Partners, Accounts Receivable and FSCM (Dispute Management and Collection Management).
• Worked with ABAP to deliver custom functionality for Electronic Bank Statement, ACH direct debits, Lockbox, Billing and FSCM.
• Coordinated unit and user acceptance testing and resolved defects identified during testing.
• Identified and completed cut-over tasks for go-live preparation.
• Provided one month of hypercare to ensure system stability.

Confidential

FSCM - Biller Direct and Dispute Management

Responsibilities:

• Conducted workshops to gather business requirements and define project scope.
• Did gap analysis to identify system customization needs.
• Developed business blueprints for FSCM Disputes Management, Biller Direct and Accounts Receivable.
• Configured and maintained settings for Biller Direct to activate standard SAP functionality - Open Bills display, ACH payments, Dispute creation via Biller Direct, Dispute supporting documents, Paid Bills and Payments data, Address and Bank information.
• Worked with ABAP and Java resources to customize Biller Direct - Integrate Biller Direct with Real Estate module to provide real estate related data on Biller Direct. Added new columns, customize creation of new bank data and address data, remove ability to edit customer master data through Biller Direct.
• Configured and maintained settings for Dispute Management to activate standard functionality - creation of disputes, dispute attributes, correspondence, reason code mapping, escalation, activate dispute workflow, attach documents, dispute status and automatic update of dispute cases.
• Worked with ABAP to customize Dispute Management - Activated BADIs for creation of dispute cases, added custom dispute attributes to include data from SAP Real Estate module.
• Configured settings for AR correspondence forms.
• Completed settings in Biller Direct XCM to activate standard functions.
• Updated user profiles in UME to complete integration with LDAP.
• Coordinated unit and user acceptance testing and resolved defects identified during testing.
• Identified and completed cut-over tasks for go-live preparation.

Confidential

SAP FI-AR and FSCM Consultant - Accounts Receivable, Dispute Management and Collections Management

Responsibilities:

• Reviewed business requirements covering FSCM applications covering Dispute Management, Dunning and Collection Management.
• Did gap analysis to identify system customization needs.
• Maintained House Bank settings in FBZP.
• Configured standard settings for Electronic Bank Statement and Lockbox.
• Worked with ABAP resources to develop custom solutions for system gaps such as BAI2 file format mapping into SAP, Open item search criteria.
• Coordinated with the Bank, IT and internal business team to test EBS and lock box bank files.
• Configured and maintained settings for Dispute Management to activate standard functionality - creation of disputes, dispute attributes, reason code mapping, attach documents, Customer disputed objects, dispute forms, dispute status and automatic update of dispute cases.
• Worked with ABAP to customize Dispute Management - Activated BADIs for default values during creation of dispute cases and custom forms, reports and an interface to Salesforce.
• Configured and maintained settings for Collections Management - Creation Business Partners, Define Collection Rules, Define Collection Strategies, Define Collection Groups, promise to pay, resubmission and logging of contacts.
• Worked with ABAP to customize Collections Management - Activated BADIs for custom collection rules, distribution of work list, collection profiles and promise to pay.
• Coordinated unit and user acceptance testing and resolved defects identified during testing.
• Identified and completed cut-over tasks for go-live preparation.
• Provided post go live support for Cash application (EBS, Lockbox and ACH), Dunning and FSCM (Dispute and Collection Management)

Confidential

FSCM Consultant

Responsibilities:

• Conducted workshops to gather business requirements and define project scope.
• Did gap analysis to identify system customization needs.
• Developed business blueprints for FSCM Disputes Management, Payer Direct and Accounts Payable.
• Configured and maintained settings for Payer Direct to activate standard SAP functionality - Open Bills display, Dispute creation via Biller Direct, Dispute supporting documents, Paid Bills and Payments data.
• Worked with ABAP and Java resources to customize Payer Direct - Added new columns to capture vendor information, remove ability to edit customer master data through Payer Direct.
• Configured and maintained settings for Dispute Management to activate standard functionality - creation of disputes, dispute attributes, correspondence, reason code mapping, escalation, activate dispute workflow, attach documents, dispute status and automatic update of dispute cases.
• Worked with ABAP to customize Dispute Management - Activated BADIs for creation of dispute cases, added customization to send dispute notifications to outlook.
• Completed settings in Biller Direct XCM to activate standard functions.
• Updated user profiles in UME to complete integration with LDAP.
• Coordinated unit and user acceptance testing and resolved defects identified during testing.
• Identified and completed cut-over tasks for go-live preparation.

Confidential

Biller Direct and Dispute Management and Real Estate

Responsibilities:

• Conducted workshops to gather business requirements and define project scope.
• Did gap analysis to identify system customization needs.
• Developed business blueprints for FSCM Disputes Management, Biller Direct and Accounts Receivable.
• Configured and maintained settings for Biller Direct to activate standard SAP functionality - Open Bills display, ACH payments, Dispute creation via Biller Direct, Dispute supporting documents, Paid Bills and Payments data, Address and Bank information.
• Worked with ABAP and Java resources to customize Biller Direct - Integrate Biller Direct with Real Estate module to provide real estate related data on Biller Direct. Added new columns, customize creation of new bank data and address data, remove ability to edit customer master data through Biller Direct.
• Configured and maintained settings for Dispute Management to activate standard functionality - creation of disputes, dispute attributes, correspondence, reason code mapping, escalation, activate dispute workflow, attach documents, dispute status and automatic update of dispute cases.
• Worked with ABAP to customize Dispute Management - Activated BADIs for creation of dispute cases, added custom dispute attributes to include data from SAP Real Estate module.
• Configured settings for AR correspondence forms.
• Completed settings in Biller Direct XCM to activate standard functions.
• Updated user profiles in UME to complete integration with LDAP.
• Coordinated unit and user acceptance testing and resolved defects identified during testing.
• Identified and completed cut-over tasks for go-live preparation.

Confidential

Dispute Management Lead Consultant

Responsibilities:

• Conducted workshops to gather business requirements and define project scope.
• Did gap analysis to identify system customization needs.
• Developed business blueprints for FSCM Credit Management, Collections Management, Disputes Management and Biller Direct.
• Configured and maintained settings for Credit Management to activate standard functionality - Replicated Customer Master to create Business Partners, Created Credit Segments, Created and Configured Credit Rules. Activated workflow settings to allow approvals for credit limit changes.
• Configured and maintained settings for Biller Direct to activate standard functionality - View/download Open Invoices/Credit Memos, SAP/Paymetric Credit Card payments, create and update disputes, create, view address and bank data.
• Worked with ABAP and Java resources to customize Biller Direct - Company branding.
• Configured and maintained settings for Dispute Management to activate standard functionality - creation of disputes, dispute attributes, reason code mapping, attach documents, Customer disputed objects, dispute forms, dispute status and automatic update of dispute cases.
• Worked with ABAP to customize Dispute Management - Activated BADIs for default values during creation of dispute cases and custom forms for dispute correspondence.
• Configured and maintained settings for Collections Management - Creation Business Partners, Define Collection Rules, Define Collection Strategies, Define Collection Groups, promise to pay, resubmission and logging of contacts.
• Worked with ABAP to customize Collections Management - Activated BADIs for custom collection rules, distribution of work list, collection profiles and promise to pay.
• Coordinated unit and user acceptance testing and resolved defects identified during testing.
• Identified and completed cut-over tasks for go-live preparation.

Confidential

Dispute Management and FI-AR Consultant

Responsibilities:

• Reviewed design documents for FI- AR and SAP FSCM (Biller Direct, Collections Management and Dispute Management) to align business requirements to system capabilities.
• Did gap analysis to identify system customization needs.
• Developed functional specifications to address system gaps.
• Configured and maintained settings for Biller Direct to activate standard functionality - View/download Open Invoices/Credit Memos, SAP/Paymetric Credit Card payments, create and update disputes, create, view address and bank data.
• Worked with ABAP and Java resources to customize Biller Direct - Disallow partial payments, add new columns, disallow discounts for payments made via credit card, disallow utilization of credits on Biller Direct and remove ability to edit customer master data through Biller Direct.
• Configured and maintained settings for Dispute Management to activate standard functionality - creation of disputes, dispute attributes, reason code mapping, attach documents, dispute status and automatic update of dispute cases.
• Worked with ABAP to customize Dispute Management – Activated BADIs for creation of dispute cases and added custom dispute attributes.
• Configured and maintained settings for Collections Management – Creation Business Partners, Define Collection Rules, Define Collection Strategies, Define Collection Groups, promise to pay, resubmission and logging of contacts.
• Worked with ABAP to customize Collections Management – Activated BADIs for custom collection rules, distribution of work list and collection profiles, customer correspondence and installments.
• Configured and maintained settings for Credit Management to activate standard functionality – Replicated Customer Master to create Business Partners, Created Credit Segments, Created and Configured Credit Rules. Activated workflow settings to allow approvals for credit limit changes.
• Defined Custom internal rules for Credit scoring.
• Coordinated unit and user acceptance testing and resolved defects identified during testing.
• Identified and completed cut-over tasks for go-live preparation.

Confidential

Dispute Management Consultant

Responsibilities:

• Conducted workshops to gather business requirements and define project scope.
• Did gap analysis to identify system customization needs.
• Developed business blueprints for FSCM Disputes Management and Biller Direct.
• Configured and maintained settings for Biller Direct to activate standard functionality – View/download Open Invoices/Credit Memos, make payment using ACH through F110, create and update disputes, create, edit and process payment advice, view address and bank data.
• Worked with ABAP and Java resources to customize Biller Direct – Allow partial payments, add new columns, edit payment advice amounts, add reason code in the open bills and payment advice tabs, customize creation of new bank data, remove ability to edit customer master data through Biller Direct.
• Configured and maintained settings for Dispute Management to activate standard functionality – creation of disputes, dispute attributes, correspondence, reason code mapping, escalation, activate dispute workflow, attach documents, dispute status and automatic update of dispute cases.
• Worked with ABAP to customize Dispute Management – Activated BADIs for creation of dispute cases, added custom dispute attributes, customized correspondence forms, activated disputes workflow, customized escalation.
• Coordinated unit and user acceptance testing and resolved defects identified during testing.
• Identified and completed cut-over tasks for go-live preparation.
• Provided weekly deliverable/tasks status updates to the project manager to help update the project plan.

Confidential

Senior Consultant

Responsibilities:

• Identified, analyzed and validated business requirements for cash application, disputes, collections, online bill presentment through Biller Direct and B2B invoicing processes.
• Translated system gaps into functional design specifications and supported creation of technical design to meet specific business requirements. Ensured proposed design is integrated with the overall solution.
• Ensured solution design configuration and development are appropriately documented.
• Developed traceability matrix, mapping requirements to test scenarios within HP ALM and ensured all requirements are thoroughly addressed in design and tested.
• Assisted in creation and validation of materials and ensured knowledge transfer to client resources.
• Followed change control process to control scope creep by assessing requests for solution enhancements from end users.
• Configured and maintained settings for Biller Direct to activate standard functionality – View/download Open Invoices/Credit Memos, make payment using Credit Cards and ACH through F110, create and update disputes, create, edit and process payment advice, view and update address and bank data.
• Worked with ABAP and Java resources to customize Biller Direct – Add Statement of Account, allow create/edit promise to pay, allow dispute against credit items, allow partial payments, add new columns, provide customer credit data and sending of automatic notifications.
• Configured and maintained settings for Dispute Management to activate standard functionality – creation of disputes, dispute attributes, correspondence, reason code mapping, escalation, activate dispute workflow, attach documents, customer disputed objects, dispute status and automatic update of dispute cases.
• Worked with ABAP to customize Dispute Management – Activated BADIs for creation of dispute cases, added custom dispute attributes, custom correspondence forms.
• Configured and maintained settings for Collections Management – Creation Business Partners, Define Collection Rules, Define Collection Strategies, Define Collection Groups, promise to pay, resubmission and logging of contacts.
• Worked with ABAP to customize Collections Management – Activated BADIs for custom collection rules, distribution of work list and collection profiles.
• Configured and tested settings for billing output conditions and EDI 810 billings.
• Assisted SAP BI team in developing custom FSCM Disputes Management, Collections Management and AR reports.
• Provided two weeks of post go-live support and ensured seamless transition to support team.

Integration Test Lead SAP

Confidential

Responsibilities:

• Reviewed client's functional specifications and design documents to understand AP and
• AR business processes.
• Reviewed unit and integration test steps in HPQC to make sure they were up to date and consistent with the documented processes.
• Executed unit and integration test runs in HPQC. Co-ordinated handoffs with offshore Accounts Payable and Accounts Receivable team to ensure round the clock testing.
• Worked with the client's legacy system and middleware teams to test Accounts Payable and Accounts Receivable interfaces.
• Tested custom programs and t-codes to make sure they were working as expected in the upgraded system.
• Created defects where issues/system errors come up during testing.
• Identified and resolved system and data issues noted during unit testing.
• Assisted in resolving defects assigned to the Accounts Payable and Accounts Receivable team.

Confidential

Team Lead SAP FSCM Biller Direct, Dispute and Collections Management

Responsibilities:

• Coordinated preparation and approval of process design documents, functional, technical and configuration designs.
• Configured and maintained settings for Biller Direct to activate standard functionality – View/download Open Invoices/Credit Memos, make payment using Credit Cards and ACH through F110, create and update disputes, create, confirm balances, edit and process payment advice, view address and bank data.
• Worked with ABAP and Java resources to customize Biller Direct – Add Statement of Account, add customer account number, allow partial payments, edit payment advice amounts, add new columns, provide customer credit data.
• Configured and maintained settings for Dispute Management to activate standard functionality – creation of disputes, dispute attributes, dispute attachments, correspondence, reason code mapping, escalation, activate dispute workflow, attach documents, dispute status and automatic update of dispute cases.
• Worked with ABAP to customize Dispute Management – Activated BADIs for creation of dispute cases, added custom dispute attributes, customized dispute search criteria, and customized correspondence forms.
• Configured and maintained settings for Collections Management – Creation Business Partners, Define Collection Rules, Define Collection Strategies, Define Collection Groups, update of AR balances, promise to pay, resubmission and logging of contacts.
• Worked with ABAP to customize Collections Management – Activated BADIs for custom collection rules and created custom collection strategies.
• Worked with SAP BI team in developing custom FSCM Disputes Management, Collections Management
• Extended configuration for credit card payments to additional company codes.
• Reviewed test scripts to ensure they reflect to-be business processes.
• Coordinated post go-live support by monitoring help desk tickets logged in the Remedy tool to make sure SLA’s are met.

Confidential

Team Lead SAP FSCM Disputes and Collections Management

Responsibilities:

• Did an analysis of client’s current processes to establish business requirements and identify process gaps.
• Provided project estimates, prepared the project schedule and the staffing profile.
• Organized meetings to provide project status update to senior management.
• Coordinated preparation and approval of process design documents, functional, technical and configuration designs.
• Configured and maintained settings for Dispute Management to activate standard functionality – creation of disputes, dispute attributes, dispute attachments, correspondence, reason code mapping, escalation, activate dispute workflow, attach documents, dispute status and automatic update of dispute cases.
• Worked with ABAP to customize Dispute Management – Activated BADIs for creation of dispute cases, added custom dispute attributes, customized dispute search criteria, and customized correspondence forms.
• Configured and maintained settings for Collections Management – Creation Business Partners, Define Collection Rules, Define Collection Strategies, Define Collection Groups, update of AR balances, promise to pay, resubmission and logging of contacts.
• Worked with ABAP to customize Collections Management – Activated BADIs for custom collection rules and distribution of daily work lists.
• Extended configuration for Dispute and Collections Management to Canada, EU and South American countries.
• Supported implementation of Fast Direct Debit the UK, Germany and France.
• Performed unit and system testing and also worked with the client team to complete User Acceptance Tests.
• Coordinated with security team to make sure team members have the required system access and authorizations.
• Worked with the BI team to deliver customized FSCM reports.
• Managed transports by coordinating with the basis team using SAP Solution Manager.