SUMMARY:

• Around 8years of expertise in planning, installing, managing SAP ERP/Netweaver and SAP New Dimensions Products in UNIX/Windows/Oracle/MSSQL environments.
• As a Sr. SAP Basis Administrator, responsibilities include but not limited to performing day - to-day technical tasks for a project, including all project activities.
• Duties span all Practice Areas involved (i.e., Design/Build/Run, Operations Architecture, System Administration, Database, ERP and other technical frameworks, etc.).
• Proven ability to deliver operationally sound SAP environments from development through production go-live using competencies in the following areas:
• ERPECC6.0, Enterprise Core Components.
• SAP BW/ BI 7.0, SAP CRM 7.0, SAP ECC 6.0, TDMS 4.0, Solution Manager 7.1, ASAP Methodology.
• Netweaver 7 (XI/PI) Exchange Infrastructure and Process Integration, (EP) Enterprise Portal.
• Expert in SAP System Installations& Upgrades, SAP System refreshes, SAP System Administration OSS Administration. Client Copies &Maintenance, Windows NT/Unix Administration.
• System Monitoring,Support package management,
• Application server Integration, Transport Administration,
• MS SQL Server and Oracle Database Administration
• Involved in 4 full life cycle implementation, Upgrade, and production support of different SAP systems
• And Proficient (Central Instances, Application Servers, SAP GUI and ITS 6.20) for R/3 4.6b/4.6c/4.7/ECC 6.0 on Windows, Linux and UNIX.
• Experience in installing ECC 6.0 Ehp 4-7, BI 7.0, CRM 7.0, SAP R/3 4.7, and 4.6c, SCM 7.0on Sandbox, DEV, QA, and Prod environments.
• Implemented SAP Netweaver Administrator (NWA) to monitor both ABAP and JAVAsystems in the entire landscape and as well as well-versed on JSPM, SDM, Visual Admin, Config Tool, SUM, SWPM, system troubleshooting.
• Expert on TMS configuring, implementing STMS.
• Experience in using and configuring the SAProuter, Enhanced Change & Transport system (CTS+).
• Worked onclient administration, client copies using Export/Import method and remote client copy.
• Experience in implementing Netweaver security and Single Sign-On (SSO) using SAP Logon tickets.
• Expertise in Performance Tuning, Work load balancing, Sizing, managed spool.
• Generated RFC connections and established trusted relationships between various systems (SM59).
• Monitor Solution Manager Alerts and diagnose the problem area in a timely manner.
• Configured Early Watch Alerts EWA along with system monitoring, technical monitoring in Solman 7.1
• Using the 3rd party applications along with external systems SAP involved in PI/XI integration
• Applied OSS notes into system. Also by using SPAM/SAINTimportedsupport pack stacks, kernel upgrades, Plug-ins, add-ons.
• Setup and refined CCMS thresholds and parameters for system performance and resources RZ20.
• Implemented Central User Administration (CUA) to administer users centrally.
• Expertise in handling security request like creating users, copying an existing user, Maintaining user, resetting a password, locking/unlocking user and user group creation.
• Experienced in coordinating and delegating tasks with offshore teams, functional teams globally over upgrades, supports.
• Worked with Remedy Ticketing system in resolving end user queries ranging from customer issues to technical issues with Transport Requests and also worked on HPQC tool.
• Planned and implemented Disaster Recovery drill successfully and implemented High Availability HA by creating entire SAP landscape at the client.
• Had knowledge on High performance analytical appliance HANA .
• 24x7 production support will be provided if need to.
• Good communication skills, systematic approach, quick adaptability to new technologies and ability to work with a team and faster navigation skills.
• As a Basis Administrator responsible for the lifecycle management of the systems - planning and executing for installations, patches, system copies/Refresh, upgrades. Evaluate, direct and support SAP system enhancements and perform quality assurance functions.

TECHNICAL SKILLS:

ERP: SAP R/3 (ECC 6.0,5.0, 4.x), APO, Livecache, CRM, SRM, BW 7.3, EP 7.0/6.0, TDMS 4.0, Solman.

Operating Systems: Windows 7/2003/XP/2000/ 98, Windows NT, Windows 2005,2008R2, 2012, MS-DOS, Linux Suse Sles9, HP UX 11.x, IBM AIX 5.3.

Languages: ABAP, C, C++, Java, HTML, SQL, COBOL.

Databases: Oracle 10g/9i/8i, DB2, SQL Server.

Others: MS Office, MS Outlook, Mercury Test Director, TWS, FTP, Lotus Notes 6.5

PROFESSIONAL EXPERIENCE:

Confidential, Draper, Utah

Sr. SAP Basis/Netweaver/Security/SOLMAN Administrator Installation/Upgrade/Implementation/Config

Environment: SAP ECC 6.0, NETWEAVER 2004S, SOLUTION MANAGER 7.1, BW 7.0 - 7.4, CRM 7.0 - 7.2, SAP TDMS 4.0, BO 4.0, Data Services 4.1, PI 7.0, HANA, SLT, Windows 2005, 2008R2, 2012, SQLDB, MS Cluster Management, MS failover clusterand MSSQL 10.50.1702.00

Responsibilities:

• As Sr. SAP Basis Admin, responsibilities include but not limited to performing day-to-day technical tasks for a project, including all project activities. Duties span all Practice Areas involved (i.e., Design/Build Run, Operations Architecture, System Administration, Database, ERP and other technical frameworks, etc.).
• Implemented SAP Web Dispatcher for CRM, ECC and BW ERP modules and increased the system efficiency by usingSAP Load Balancingin SAP CRM WEB UI and also among its Application Servers to reduce load on Web Services.
• Configuration of SAP SOAMANAGER for enhancement in Web Services.
• Full life cycle implementation of SAP TDMS 4.0 SP03 - SP08 in entire ERP Landscape in the company, along with Configuration and development of Stand-Alone Scrambling during implementation of SAP TDMS 4.0 for enhanced security.
• Upgrade of SAP SOLMAN 7.1 SP11 to SP13. Configured Early Watch Alerts EWA, System Monitoring, Technical Monitoring, Maintenance optimizer MOPZ, Basic Configuration, System Preparation, Managed system Configuration. Installed Diagnostic Agent DAA, Wily Introscope Agent, Host Agent etc.
• Participated in team meetings for implementing the SAP HA High Availability project and created entire system landscape POD-160 at the client.
• Full Life Cycle Implementation of SAP CRM 7.0, SAP BW/Netweaver 7.0, and SAP ECC 6.0 in sandbox and Dev Landscapes.
• Upgrade of SAP CRM 7.0 to SAP CRM 7.0 Ehp2, SAP BW 7.0 to 7.3, 7.3 Ehp 1, 7.4, SAP ECC 6.0 to Ehp 4, Ehp 6 in Prod, Quality, Dev and Sandbox Environments.
• Expert in Transport Management System (TMS) - Complete setup of Correction and Transport System (CTS) through STMS.
• Applied ABAP support packs using SPAM and installed/upgraded add-ons using SAINT. Successfully deployed Java support packs using JSPM / SapInst on systems. Extensively used Software Update Manager SUM SP 12/13, SWPM 1.0 for all mentioned upgrades above.
• Applied SNOTES , KERNAL Patches, SPOOL Configuration. Generated RFC connections and established trusted relationships between various systems (SM59).
• Effectively executed all the aspects of client management including Creating, Deleting and Copying Clients. Effectively monitored shadow instance during upgrade using SUM.
• Implemented System Refresh strategies Using TDMS/ traditional successfully along with Performance Tuning. Took backups regularly using SQL server management studio/ SWPM.
• Used PI interface to save the Non Sap User generated files in SAP ECC by moving them through RFC connections. Here we mostly get the financial data from different departments.
• Hands on experience on SLD, Configuration and monitoring runtime workbench like component monitoring, message monitoring, end to end monitoring etc in PI system.
• Replicated the Unica/Harmony NON-SAP SYSTEM client sales data on HANA using SLT on 3 tier system based model.
• Hands on experience on CRM Middleware settings and issues in entitlement movements.
• Extensively worked on Windows Failover Cluster managementandexpert MS Cluster Services on SAP nodes during Failure and getting them to online. Performed security patches.
• Worked on ticketing tool BMC remedy along with various consoles like Incident solving, Work order, Transactional-Code access, roles, authorizations and Task related issues from the users.
• Worked/Implemented Central User Administration (CUA), Management of Users (SU01), Authorizations, &Profiles (PFCG). Performed auditing using SM19, SM20, and SUIM etc. by running and analyzing traces.
• Worked with SAProuter, Extensively used Tracing (ST01) for restricting extra authority to end users.
• Carried production support activities over day to day end user and business requests for Role provisioning and Role modification for several SAP systems.
• Extensively worked on CRM Web UI security roles “Business partners” using PPOMA CRM.
• Remediation of Segregation of Duties (SOD) within SAP implementation.
• Extensively worked with 3rd party applications like Pay-Matrix, Vertex, Business Objects DQM Data Services 4.2/ IPS 4.2, File Maker Pro, Unica/Harmony, NCOA etc.
• Actively participated in development and documentation of security policies, standards and guidelines for SAP platforms and systems environments.
• Carried role modification requests and engaged with ERP Release management team in carrying out release activities pertaining to enhancements and special project activities.
• Streamlined the ticket processing systems, eliminated backlogs and brought down the volume to acceptable numbers as per Audit board’s standards.
• A critical 24/ 7 production support and on-call rotation during system failure/crash, down-times even during off business hours along with day to day support and monitoring of SAP systems.

Confidential, Fort Worth, TX

Sr. SAP Basis/Security Administrator Installation

Environment: SAP ECC 6.0, NETWEAVER 2004S, SOLUTION MANAGER 7.1, BW 7.3, CRM 7.0, EP 7.0, SAP NWDI 7.0, BO 4.0, APO, HANA, GRC 10.0 and ORACLE 10.2.0.2.

Responsibilities:

• Installation/configuration of ECC 6.0 for a Three System Landscape.
• Performed configuration & Installation of Enterprise Portal 7.0 on a Three System Landscape with HR Business Packages Employee Self Service (ESS) and Manager Self Service (MSS) for reducing the administration tasks of managing large number of employees.
• Created logon groups, scheduling jobs, checking system logs, handling update terminations, lock entries.
• For reporting purposes configured/ installed &applied upgrades of support pack to BO 4.0, SCM 7.0 which is integrated with SAP landscape.
• Configured CLM in process control of GRC 10.
• Installed & Configured APO with LiveCache and integrated the system into the SAP Landscape.
• Resolved tickets with end customers through Remedy ticketing system ranging from user logins, printer requests to special upgrades, support tickets.
• Troubleshootingproblems inSAP BW and SAP BO.
• UsedCharms (Change Request management) extensively to create change request in Solution manager to control, track and record all the changes.
• With use ofSOLMANSupport packs, kernels upgrade and any corrections.
• During Pre/ Post upgrades in STMS activities (Migration/ Transports), configuring through SOLMAN for daily, operational system monitoring items.
• Through PI/XI integration worked on 3rd party applications and integration of external SAP systems.
• Successful trouble shooting of different PI/XI integration problems like heartbeat monitoring and alerts adapter engine.
• By using CCMS monitoring health of all external systems was administered.
• Monitor complete SAP system to track potential problems, preparing daily reports and providing solutions.
• Starting and Stopping SAP system, Database and all its services.
• Transport, analyzed the ABAP dumps, and monitored the buffers and logs.
• Worked on Client administration, Workload analysis optimized weak areas and table space administration.
• Troubleshot various issues related to BO with various schemas.
• Modified profile parameters, daily system checks along with applying various SAP notes.
• Daily monitoring to idocs, interfaces (ALE/RFC/EDI)& troubleshooting issues related to ALE/RFC/EDI.
• Taking care of adapters, communication channels, registering and de-registering queues, any issue coming on the PI systems and troubleshooting and performance tuning.
• Configuration, change management, creating user accounts and security profiles and authorizations.
• Resolving errors, checking all log files, using OSS notes and downloading of required Patches for resolving problems as well as to keep system updated with the all latest releases according to EWA report suggestions. maintenance of start and system profiles, performing transports and corrections, applying support packs/LCP
• Created, Managed and Release Change Requests for transports using transaction codes SE01, SE03, SE09 and SE10. Resolved TMS problems (STMS, SE03).
• Transporting the requests from DEV to TST and from QUA to PRD servers using tp (transport control program) or STMS Transaction and verifying through transport logs.
• Configured output devices using SPAD, Spool management activities using SP01, authorizations of spool services, and troubleshooting.
• Administered and configured SSO for Enterprise portal 7.0.
• Imported and maintained startup/default/instance profiles(RZ10)
• Enhancement Packs, monitoring disk sizing and utilization, system performance, process configuration, load balancing, SAP router configuration, peripheral device definition.
• Involved in Portal Administration & security by creating users, assigning roles, setting up the page preferences by personalizing the page content.
• Buffers admin, backup and recovery strategies, Database logs.
• Managed the Log files and logs related to Database, OS, and Back-up.
• Supported systems 24x7 for any critical issues, and managing overseas team for continue support over major upgrade issues.
• Supported offshore and onshore teams over different areas of production support during the upgrading of different schemas.

Confidential, Memphis, TN

SAP Basis/Netweaver Administrator Upgrade

Environment: SAP ECC 6.0, Netweaver 2004s, Solution Manager 4.0 - 7.0, BW 7.3, CRM 7.0, EP 7.0, PI 7.1, BO 3.1, SCM 7.0, APO LiveCache, Red-Hat Linux 10, Oracle 10.2.0.2.

Responsibilities:

• Performed Technical Upgrade from SAP R/3 4.7 - ECC 6.0 using Downtime Minimized strategy.
• Performed technical upgrade from Solution Manager 4.0 to Solution Manger 7.0 and performed post upgrade activities related to SOLMAN like performed basic configuration, created RFC connection to satellite systems like ECC, BI, SRM, CRM, BO, MDM, SCM and defined solution landscape.
• Connected CCMS Alert Monitoring with Solution manager 7.0 for the entire Landscape via Tivoli the existing Monitoring Architecture.
• Used ITIL that is aligned with change management in Solution manager.
• Moving transports in the Landscape through Solution Manager/Change Management process.
• Administration on Solution Manager with System Monitoring and Central System Administration.
• Performed system monitoring of the APO landscape including livecache monitoring, livecache management and updates of APO support packages and Kernel upgrades.
• Installed SAP applications such as ECC, SRM, CRM, BW, and MDM on RHEL 6 x Linux platform.
• Applied support pack upgrades and configured SAP BO onto the SAP landscape.
• Installed PI/XI infrastructure in the SAP system for robust communication with non-SAP systems and integrating business processes in the SAP landscape.
• Resolved issues in PI/XI system over failures describing, system non-availability, troubleshooting integration issues, communication issues and PI/XI portals.
• Performed Post Upgrade Activities include installing latest SAP Kernel files with Target Release 7.00, renaming local system log, activating ECC Extensions, rescheduling of Locked/Cancelled Background Jobs program, configuring of Transport Management System (TMS).
• Performed administration, maintenance and support of SAP systems related to various activities
• Managed the Log files and logs related to Database, OS, Backup
• Transport, analyzed the ABAP dumps, Monitored the buffers and logs
• Support packs, kernels upgrade and any corrections through SAP NOTES
• Client administration, Workload analysis and optimized weak areas
• Performance monitoring and troubleshooting to any issues coming for SAP R/3, SAP BW and SAP BO.
• Performed Database enhancement, performance tuning and monitoring, including
• Table space administration
• Monitoring of data loads and enhancing query performance
• Buffers admin, backup and recovery strategies, Database logs
• Applied various SAP notes and modifying profile parameters and daily system checks
• Monitor all SAP systems to identify potential problems, provide solutions and preparing daily reports Starting and Stopping SAP system, Services and Database.
• Administered and configured for Enterprise portal 7.0.
• Performed NetWeaver Administration, Performance Tuning, and database index analysis.
• Troubleshooting J2EE patch related problems, J2EE start/stop problem troubleshooting, J2EE memory management.
• Hands on experience with J2EE Admin tools, SAPInst, SDM, Visual Admin, Config Tool, NWA and Deploy Tool JSPM .
• Used BRTOOLS tool to add data files, Monitor space utilization, monitoring file systems, Log monitoring, file system checks, create and rebuild indexes.
• Created, Managed and Release Change Requests for transports using transaction codes SE01, SE03, SE09 and SE10.Resolved TMS problems (STMS, SE03).
• Transporting the requests from DEV to TST and from quality to PRD servers using tp (transport control program) or STMS Transaction and verifying through transport logs.
• Configured SCOT for both internal and external emails and faxes in the network.
• Configured output devices using SPAD, Spool management activities using SP01, authorizations of spool services, and troubleshooting.
• Creation of RFC’s between SOLMANand Satellite Systems in SMSY and Early Watch Alert (EWA).
• Creating Logon Groups, Handling Update Terminations, lock entries, processes, scheduling jobs, checking the system logs.
• Resolved several ticketing issues with end customers through Remedy ticketing system ranging from user logins, update of user profiles to major system upgrades.
• Processed tickets that include end customers for job scheduling, client copy, system copy, killing of jobs, resolving transport request issues from the development team and used HPQC tool effectively.
• Performed installation of Solution Manager Diagnostics (SMD) with Wily Introscope and deploying necessary IS Agents and JCo RFC connections to the monitored systems.
• Involved in applying patches in the Satellite Systems using Maintenance Optimizer.
• Worked with off-shore basis teams over resolving system issues during major upgrades, resolving special patch issues etc.

Confidential, Kansas City, MO

SAP Basis/Netweaver Administrator Installation

Environment: SAP Netweaver 7.0, ECC 6.0, SolMan 7.0, CRM 5.0, SRM 6.0, SCM 5.0, TREX, GRC, HP UNIX 11.31, Oracle 10g.

Responsibilities:

• Performed Installation, configuration, and support of SAP Netweaver 2004s, ECC 6.0, EP 7.0, CRM 5.0, BI 7.0, SRM 6.0, SCM 5.0, GTS, GRC, and MDM.
• Installed Enterprise Manager for Wily Inter scope 8.0 on SolMan, and the corresponding IS agents on Managed systems for JAVA monitoring.
• Applying Support Packs, Project system Sizing, System Copy and System refresh for Hp UNIX and Oracle.
• Extensively worked on setting up End-to-End monitoring (E2E) and Root Cause Analysis (RCA) of the SAP landscape through Solution Manager.
• Upgraded SolMan 7.0 (upgrading SP stack, deploying Java patches, installing the ABAP patches).
• Maintained several non-SAP systems by integrating them to SAP with the SAP PI/XI setup enabling operation and system monitoring through the exchange setup.
• Participated in SAP provided training and completed setup of E2E diagnostics for Root Cause Analysis, BPM (Business Process Monitoring), and ChaRM (Change Request Management).
• Implemented CRT’s while applying upgrading the support pack stack level from SPS 09 to SPS 14 of Solution Manager.
• Configured Sol Man to be Managing System in the landscape and as the repository for all SLD information. Installed the latest versions of ST-PI and ST-A/PI plug-ins and related OSS notes in all satellite systems so as to maintain SDCCN compatibility with Sol Man.
• Performed configuration of Service Desk for solving problem tickets, configuration of Maintenance Optimizer (MOPZ) for downloading Support Packs, Business Process Monitoring, Change Request Management (CHARM), setting up of Satellite system landscapes (SMSY) and generating Sol Man Keys in SM System.
• Security service, Data Services, IDOC listener, visualization service in MII, portal service, connecter in MII, MDM configuration.
• Performed Configuration of the SLD, RFC, Support Pack JAVA, & ABAP system, Single Sign on (SSO) Solution manager configuration.
• Administered BW and integrated portal in BW, BI, SRM, CRM, and SCM.
• Installed, configured, and tune SAP NetWeaverproductsincluding EP, LDAP, NWDI and TREX.
• Deployed SAP GRC Real Time Agent (RTA) using VIRSANH.SCA and VIRSAHR.SCA files.
• Performed Config tool, SDM, VISUAL ADMINISTRATOR, JSPM, SLD, UNIX shell, and pearl scripting for backup management.
• Performed Spool Administration, database administration, and performance tuning.
• SAP-Oracle Proactive monitoring including SAP DBA cockpit and Oracle Backup and recovery using RMAN.
• Scheduling database backups using utility for online, offline & archive log backups and performing system disaster recovery (HA & DR) using BR* Tools/ SAPDBA / VERITAS or performing System Cloning.
• Performed CUA administration for transporting of users and profiles from central system to satellite systems on ABAP and Java Front.
• Done Security Configuration for HR, SD, MM, PP, FI/CO, BW, CRM, SRM, ESS, and MSS.
• Extensively Worked on SAP application suites include ECC-CWM, SLD, PI, SCM, AP0 Live cache, SRM, TM, EP, GRC-GTS, GRC-AC, MDM, BI ABAP/Java, e sourcing, Sabrix.
• Worked in DB migration team with Database Administrators over migration of database contents from legacy systems to the current deployed systems.

Confidential, Hopkins, MN

SAP Basis/Netweaver Administrator

Environment: SAP ECC6.0, BI 3.5, BW 7.0, EP 7, PI 7.1, NetWeaver 2004s, SRM 6.0, CRM 6.0, APO 3.0 - SAP Livecache 7.4, Solution Manager 7.0, SAP BO 3.x, Windows 2005 server, MS SQL

Responsibilities:

• Installed and Configured SAP Solution Manager 7.0 for implementing Live support through Service Desk, Change Request Management (CHARM) and Central System Monitoring of the whole Landscape.
• Performed technical upgrade from SAP R/3 4.6C to ECC 6.0 and BW 3.5 to BI 7.0.
• Analyzed SAPR/3, APO, BW, ITS, Oracle and System Performance, ABAP short dumps (ST22), Update errors (SM13), Space Management (DB02), Solution Manager.
• Performed technical upgrades for SAP BO 3.x.
• Installed SAP GUI on client systems
• Performed Post Upgrade activities like Support Package Manager Upgrade, Kernel upgrade, setting of transport (SE06, STMS, and SE38 - RDDNEWPP).
• Performed RSA1 transaction to create source system for BI.
• Involved in production support and Worked with different teams in fixing the daily system problems, Emergency production maintenance and regular maintenance.
• Maintained large SAP integration through PI/XI setup connecting several non-SAP systems with the global integration of chemical process applications which were needed for the business operations.
• Resolved several ticketing issues with end customers through Remedy ticketing system ranging from user logins, update of user profiles to major system upgrades.
• Monitored and maintained several end client issues with third party applications through PI/XI exchange and troubleshot several internal issues in dealing with translation issues.
• Processed tickets that include end customers for job scheduling, client copy, system copy, killing of jobs, resolving transport request issues from the development team.
• Administered PI/XI infrastructure into the SAP landscape for efficient system monitoring and administration of external systems.
• Troubleshot various performance issues with PI/XI infrastructure in installations and connection issues.
• Applied support packages and kernel upgrade using SPAM and Note Assistance.
• Maintained current Transport Management System (STMS) and moving transport requests on weekends and after business hours.
• Performed Spool Administration. Configured third party output management system and helped in setting up the printer devices locally and front end printing using SPAD.
• Setup/Troubleshoot several printer issues. Analyzed the Online/Offline Backups problems.
• Performed Profile generator activation, loading the SAP default tables in Customer Table, transporting activity groups between the clients, transporting the user master records and profiles across the landscape.
• Created CATT Scripts for various activities such as creating mass users, deleting mass users, renaming users.
• BW Client Copy, Performance Tuning, User maintenance, Spooling, Analyzing ABAP dumps, Data load monitoring, RFC queue monitoring etc.
• Did the performance tuning by adjusting by various profile parameters, and buffers sizes.
• Performed client copies between clients on the same system local client copy, remote client copy and client transport between different R/3 Systems.
• Attended daily, weekly & monthly meeting with client to discuss current issues, concerns and challenges.
• Used SAP’s Profile Generator (PG) to create, generate and assign authorization profiles.
• Involved in implementing EP 7.0 for the sandbox (SDX), & Development (DEV).
• Made use of JSPM for applying Kernel, Portal and Java patches for PI system.
• Supported SAPGUI front-end installation and problems related to it.
• Maintained all the instance profiles & its parameters using RZ10 in development and production systems.
• Performed SPACE statistics using latest BRTOOLS 700.
• Performed Tuning of SAP servers by using some t-codes like SM50, SM51, RZ03, and SM66.
• Created and tested the efficiency of logon groups and load balancing by using t-codes RZ12, SM59 and SM66.
• Worked on User Roles, Profiles and Authorizations with the help of transactions like SU01 and SU03.
• Performed Database Administration, Table space administration, adding data file, archive log, Checking Oracle trace file, and log files for trouble shooting, Generating Control scripts.
• Worked with off-shore basis teams over resolving system issues during major upgrades, resolving special patch issues etc.