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Sap Test Lead Resume

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Bothell, WA

SUMMARY:

  • Over 7 Years of diversified experience in Testing with SAP, WEB based applications, Portals, and business applications which includes analysis, design, development and testing.
  • Proficient in Functional System Testing, Technical System Testing, System Integration Testing (SIT), Regression, User Acceptance Testing, Performance Testing and Automation Testing.
  • Worked on SAP HANA migration Project.
  • Extensively trained end users to understand SAP business process in various modules ISU, SD, MM, PM, MDM, FI/CO, FSCM, CRM, AFS, IPM, OTC, and P2P.
  • Experienced with analyzing business requirements and validation strategy / requirements Skills include identifying test requirements, building test scenarios and test cases, developing and maintaining test scripts, analyzing bugs and interacting with the development team to fix defects
  • Having good experience with SQL, ABAP and RICEF objects (Reports, Interfaces, Conversations, Enhancement, and Form).
  • Skilled in creating QA test requirements document, test plan, Business Scenarios Trace Ability Matrix, System Test Requests Trace Ability Matrix, and test cases etc.
  • Experience in Unit Testing, Integration testing, System testing, Performance Testing, Regression testing, GUI testing, Backend testing, and Functionality testing.
  • Expertise in Data warehouse testing (ETL), SAP ISU & R/3 Applications in Net Weaver, Oracle EBS (Finance, AP, AR, PO, SD, P2P,), Mobile application (MDT), CRM, FICA, MM, FICO modules. Experience in testing SAP NetWeaver Gateway OData and MCF services
  • Monitoring the Gateway logs for the MCF service calls from Sitecore and Microservices to identify the cause of the failures.
  • Expertise in IVR, SOAP API, JIRA, HP QC Rest API, Mobile Testing in different business domains.
  • Extensively working on BI Ad - hoc Reports, Productivity Reports, and Hazmat Reports, created various SQVI Queries, z and y quires depends on Business Requirements.
  • Experience in creating flexible queries using filters, navigational attributes, variables, calculated key figures, restricted key figures, exceptions, and conditions in BEx Designer.
  • Validated and verified workflows for failed SAP Batch Management Testing Consultant to process eBiz orders from orders to sales
  • Worked with Solution manager to build Test case structure in Quality Center to build test cases
  • Extensively involved in writing, executing, and analyzing Checkpoints (Standard Check points, Text Check points, Bitmap Check points, Page check points, and Database check points, XML Check points etc Destructive and Data Driven Test Scripts for the projects using QTP (Quick Test Professional).
  • Experience in Software Development Life Cycle (SDLC).
  • Experienced in Performance Center tool used for performance testing.
  • Worked on ALM (Application LifeCycle Management) for creating and documenting Test Plans and Test Cases and register the expected results.
  • Worked with Interface Development & Legacy Data Conversions using CATT and LSMW.
  • Extensive interaction with developers, configuration management team, Client team and Production Team.
  • Good working Knowledge Track Wise tracking software tool for managing all quality issues and action items in accordance with Gap standard.
  • Good Experience in SAP charm transport requests and releases process.

TECHNICAL SKILLS:

ERP: SAP R/3, ECC 5.0, ECC 6.0, SAP-AFS, PI 7.0, CRM 7.0, FSCM FI/CO, SD, MM, HR, BW/BI, APO, MDM

Tools: HPQC/ALM (Application Life Cycle Management) QTP/UFT, Work Soft Certify and

PROFESSIONAL EXPERIENCE:

Confidential, Bothell, WA

SAP Test Lead

  • Gather business requirements from business, reviewed business process by conducting workshops.
  • Used HP ALM to create requirements and identified business process, sub process, requirements, and variations (with in requirements)
  • Generated test cases from requirements to make sure every test case is linked to a requirement.
  • Defined test cycles in ALM based on project test plan to track the progress of testing in SIT and UAT cycles
  • Identified regression suite test cases to execute when change made to production environment to ensure existing functionality is not impacted.
  • Implemented Risk Based Testing approach by prioritizing test cases
  • Build End to End integrating test scenarios which include downstream system testing.
  • Coordinated with end users for plan execution date and responsible tester which are inputs for planning test execution
  • Coordinated with SAP application support team for batch job execution run timing during test execution.
  • Responsible for user SAP, HP-ALM system access, user having correct authorization, batch jobs and system connectivity during test execution.
  • Trained and supported users in HP Sprinter which records user application screen during test execution.
  • Conducted daily defect triage call to go over issues which are impacted for go live.
  • Was part of Sitecore, Microservices and MCF implementation.
  • Involved in the functional and SIT for the all the functionalities from Web, Agents Web portal, Mobile and VIVR.
  • Tested the OData services and MCF services which were created as a part of the implementation.
  • Tested the SST (Start, Stop, Transfer), Budget billing plan, Payment Arrangements, Dunning Disconnections and reconnections, RCD (Remote connect Disconnect), Renewables, creation integration records.
  • Was part of testing team for testing the smart meter implementation (remote connect disconnect AMI meters).
  • Worked with Device Management, MDMS, Front-office and CI teams to understand the requirements and develop a test plan.
  • Test the Dunning disconnect process for AMI meters (smart meters) and sending of notification for the customers.
  • Was part of testing changes to Agents web portal, Payment portal as the part of the web services implementation.
  • Validated the data in SAP and Cassandra after triggering any post calls.
  • Was part of a testing team project Comm-Gateway, which is to send notification (Email, SMS, Voice) based on the preference settings of the BP.
  • Verified and tested batch jobs in Transaction code SM37 where background processing programs are executed for Batch Notifications.
  • Worked with the SAP team and the DX team for Notifications templates and parameter for the templates.
  • Extracted and staged all the data need for testing as part of SIT, Regression and UAT.
  • Documented the testing process for the training
  • Worked with BW team for running the batch jobs for Cassandra sync (since all the read calls from self-serve channels are directed to Cassandra instead for SAP).
  • Ensured test scripts are signed-off by business users for UAT scripts and Integrating cycle scripts.
  • Worked with the business users and providing support for UAT and send daily reports to the teams.
  • Responsible for monitoring the MCF calls (SAP Gateway), Microservices call (Splunk) to identify the root cause of the defect and assign it to the respective team (SAP, Microservices, Sitecore).
  • Driving/ Leading Defect chat rooms with development, service layer, data, environment and testing teams until teams arrive on mutual decision and defect is routed in a proper direction.
  • Used Swagger and Postman to test the Microservices and API Testing.
  • Involved in Production deployment activities and testing after deployment.

Confidential, Houston, TX

Quality Process Lead

  • Go through XCFD, FSDs and technical documents to develop test plan.
  • Develop Test plan and test strategies and schedule review meetings, Developing, implementing, reviewing, and monitoring test cases executions
  • Investigating found problems and drive their resolution
  • Providing test execution reports and defect reports to stake holders and upper management.
  • Facilitate defect triage meetings with the critical defects to resolves issue immediately and address to concerns teams.
  • Participated in design reviews and make recommendations for application qualitied testability.
  • Participated in technical discussions within the team and with other groups within Business Units associated with specified projects.
  • Deliver overall QA Plan Document.
  • Provided overall status across all application groups on a weekly basis
  • Was part testing the changes for the Notification portal.
  • Collaborated with onsite and offshore, through the QA application leads
  • Managed and escalated blocking issues in the QA area
  • Ensured test scripts are completed on time and cover all scenarios by developing test matrix.
  • Ensured test scripts are signed-off by business users for UAT scripts and Integrating cycle scripts.
  • Planed execution of scenarios in the time pro
  • Making sure of the Test environment has been verified as accessible and functioning including connectivity to all applicable systems.
  • Tested the Workflows which were changed as a part of the enhancements.
  • Used EASIBI to Bill and generate invoices.
  • Making sure entire testing entry criteria is met before the official start of System testing via meeting between project stakeholders.
  • Manage QA defect life cycle via co-ordinate with development and testing teams for defect deployment, retesting and closure.
  • Worked with training team for user training and assisted in developing user Training manuals and planning the training sessions.

Confidential, Calgary, AB

SAP ISU/CRM Test Lead

  • Developed Project testing plan which is used to testing cycles, test execution and defect management process.
  • Worked closely with CDSS (SDG&E) and COT (SCG) business users for testing efforts.
  • Defined inventory of test cases which need s to be executed during testing cycles
  • Implemented risk base testing to test the application to manage time and cost efficiently.
  • Tested interface between EECP and SAP which process the rebate amount check sending to customer with retention and without retention
  • Tested Double Dip which is used as a check point to make sure customer application is not submitted duplicated in SAP-CRM.
  • Tested and validated SAP BW reports related to Average CostPer Enrollment report, Budgets and Payments by Program and Cycle report, Failed Inspections report, Installed Units Per Month report, Program Savings report.
  • Involved in gathering business requirements for prospects, accounts and contacts, activities, opportunities, leads and sales pipeline reports in CRM
  • Involved in testing of customer interaction center (CIC) in CRM
  • Did role-based testing for the CRM Web-IC enhancements.
  • Tested different profiles in web client. Performed CRM Web UI settings.
  • Tested Agent inbox, interaction record, CIC web client.
  • Verified communication settings, email addresses and email settings, agent inbox settings for interaction center.
  • Verified organizational structure and configuration of business partner settings like roles and number ranges in CRM
  • Involved in testing of the new customizations before moving to production environment.
  • Providing end user training and creation of end user manual.
  • Implemented transaction launcher to create service notification in ECC from the IC web client.
  • Tested and Verified Customer Data, Bill Account Data, Premise Data, Service Point and Usage in SAP-CRM
  • Supported regression testing for Smart Meter application to make sure production fixes are not impacted to existing functionality.
  • Involved in directors/Stack holders to provide updates on Unit Testing, System Testing, UAT testing, Performance Testing, Infrastructure security Testing and to meet SOX compliances requirements

Confidential, Chicago, IL

Sr. SAP Tester

  • Responsible for testing the entire end to end Business Processes related settings.
  • Reviewed the Business and functional requirement documents and identified Test scenarios.
  • Created test plans and test cases using HP Quality Center.
  • Experienced in defects tracking and reporting using HP Quality Center.
  • Imported Test Cases from Excel to Quality Center.
  • Extensively performed Automation testing, manual testing, requirements verification testing, functional and Unit, user acceptance testing (UAT), Stress and Volume testing, Regression Testing.
  • Risk Based testing for integration testing of SD, MM Modules with FI.
  • Worked in close coordination with configuration Team and business analysts in performance and failure analysis of detected problems.
  • Master data uploading Formulating and output maintenance and perform the Performance test using Load Runner.
  • Tested Master data, Info Record Maintenance, Quota Arrangement, Source list, customer master data, Material Master, Vendor Master Data completeness and creation with new fields and maintained in BPML.
  • Analyzed the Requirements and documented the functional requirements.
  • Facilitated Knowledge Transfer sessions for Client personals for Project handover.
  • Formulated recommendations regarding the strategic direction of technology in partnership with IT and business groups throughout the organization.
  • Established Mentoring disciplines and facilitate training sessions.
  • Created Project plans for new testing initiatives.
  • Created Test Plan and Standards document pertaining to client landscape.
  • Coordinated with business to validate Stage Test Preparation Client.
  • Worked in close coordination with configuration Team and business analysts in performance and failure analysis of detected problems.
  • Master data uploading Formulating and output maintenance and perform the Performance test using Load Runner.
  • Responsible for the business process flow check of order management processes, shipment process, availability check, complex pricing procedures under different conditions applicable on net cost, discount, rebate and intercompany billing, transfer postings, and other transactional tests.
  • Identifying defects and tracking to closure using Bugzilla defect tracking tool.
  • Developed Test Scripts for various processes in FI like Cost Estimate for Material, Internal order, Cost center settlement etc.
  • Created Test Plans, daily work plan and Final Report upon completion of the Testing engagement.

Confidential , ssaquah, WA

SAP Testing Consultant

  • Involved in Business process meetings for SD, MM and FICO in gather the requirements for identify test scenarios (OTC and P2P Process)
  • Involving in End-To End Process of SCE interfaces for Warehouse Management (High Jump) from Order Creation to Invoice generated.
  • Worked directly with technical teams, business users, and managers to analyze, design, plan, prioritize, and manage solutions for business.
  • Reviewed business requirements, process design documents, and functional specification documents, and supported technical developers in building technical specification documents.
  • Supported testing teams in creating Test Plans, developing Test Scenarios, Test Scripts and carry out System & Regression Testing using HP Quality Center.
  • Generated reports using SAP queries and provided functional specifications for custom reports that helped management in decision making and minimizing the inventory.
  • Developed MM module which involved redefining reports layouts and remapping of IDOCs.
  • Prepared documentation of the end user training and trained the key users and end users during Business Integration testing.
  • Resolved issues related to Purchase-to-Pay cycle, including Vendor Master Data, Source determination, MRP, Purchasing scenarios, Purchase orders, Automatic PO generation, Contracts, Goods receipt, AP Invoices, Stock Transport orders, contract management, and outgoing payments.
  • Responsible as QA Lead for driving SAP QA and DEV refresh project in preparation of related training documents, project estimations, Master Test Plan, exit report, Analyzing test scenarios and monitoring HP ALM for execution, defect tracking.
  • Responsible for day-to-day monitoring of Testing execution progress and Defect tracking in HP ALM and sending daily status reports to QA Management and project team.
  • Conducted daily status call, defect triage call between onsite and offshore teams during test execution and weekly meeting with leads, Solution Owner and Project Managers.
  • Following up any outstanding open test risks / issues and report to senior management.

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