PROFESSIONAL SUMMARY:

• Over 15 Years of Strong Warehouse Management and Logistics systems implementation and support experience including SAP eWM, Tompkins Conveyor, Workmen’s Put to Light system, Connectship and Kewill Small parcel Manifesting and High Jump and Logistic Pro systems etc.
• 3 SAP eWM full lifecycle projects with an Online order fulfillment atomization enhancement using Put - wall implementation experience as a lead system architect
• 1 SAP S/4 HANA EWM project support and enhancement experience
• Proven track record of high quality, on time, in budget project deliverables and adhering to specified business requirements using SAP best practices
• Expert in defining detail business process blueprint, design, develop, test, plan and implement various warehousing processes such as Receiving, Cross docking, Put-away, Waving, Cartonizing, Batch picking, Palletizing, Loading, Flow-through, Internal warehouse processes including Slotting and replenishment, Posting Goods issue, Transportation management across multiple industries including Retail, Omni Channel, Auto parts manufacturing and engineering assembly
• System solutions integrator that deliver high production, efficient distribution, and accurate inventory to maximize company profitability and minimize cost of operation

IT SKILLS:

SAP: EWM 9.0, ECC 6.0

WMS: Logistic Pro, High Jump, XPS, Kewill, Tompkins Conveyor System, Tompkins PTL, Siemens PTL, Logistic Pro, Loftware Label Print

Servers & OS: DOS, Windows XP/2003/2008, UNIX /Linux, AS400

Languages: C, C++, Java, Visual Basic, VC++, Prolog and Assembly

Tools: and Technologies: ASP, Crystal Report, ActiveX, DLL, ODBC, OLEDB, ADO, HTML, MS Office, MS TechNet, Heat, Control-M, Site scope.

Databases: MS SQL Server 2005/2008, Oracle 8i, MS Access

IBM Enterprise System Management tools: Tivoli Portal, TEC

Networking and Protocol: IIS, Proxy Server, TCP/IP, DNS, IP and FTP

PROJECT EXPERIENCE:

Confidential, Philadelphia, PA

Lead eWM Solution Architect

Responsibilities:

• Acted as a Principle eWM solution Architect representing Confidential and led SAP consultants with a team of 6 SAP eWM Functional Analysts, 5 eWM Developers
• Led Blue printing sessions with business process owner and external supply chain consultants from Expo-tech and produced Business Process Design Documents (BPPD)
• Mapped business requirements into Process and Data flow diagrams by performing gap analysis, scoping exercise, industries standard best practice presentation, eWM system demonstration and business benefit case studies
• Signed-off BPPD and call out separate interface requirements document for Transportation, labeling and Configure To Order CTO system integration
• Articulated BRDs into FSD - Functional Specification Documents by proposing multiple options via continued eWM configuration and/or customization functionality/limitation negotiations to maximize returns on investments
• Performed and mentored SAP eWM system configuration for three different business warehouses i.e CORE (used parts return processing and storing warehousing) for 3 warehouses, Raw Material (New components Procurement, Receiving, Stored and to Supply to Manufacturing) for 4 warehouses and Parts for Production (Production Area Part Issue to production line warehousing) for 3 warehouses
• Debated current AS400 process Vs. SAP eWM Best practice recommended business process to achieve Single Most project goal of Reduce system enmeshment
• Implemented unique Re-manufacturing business process solution within SAP recommended Best practice with minor process changes and optimal system throughput
• Helped defining an ideal SAP system landscape and refreshed QA environment with production data to provide most efficient testing environment for project while making parallel production support landscape available till Go-Live
• Written and uploaded various test scripts to cover both Golden business scenarios as well as rainy day scenarios
• Worked with HP QC test case execution and bug tracking system and run 2 separate end to end integration test followed by one Day in The life test
• Assisted Change Management team to create both SOP - Standard Operating Procedure document as well as User training documented
• Closely worked with PMO and interviewed few dozen SAP eWM Functional and Technical professionals and selected best suited team members for successful project delivery
• Managed overall project time line and escalated every missing target throughout execution in timely manner to senior leadership so that Go-Live risk can be managed with scope creep control, Change Requests management and resource leveling
• Created deployment plan with many Go/No-Go decision point and recovery/alternate plan option along with rollback plan as a last resort
• Executed ramp-up Go-Live to reduce production impact and provided round o’clock hyper-care support for 3 weeks post Go-Live
• Created bug log using JIRA system and run daily/weekly priority meeting to understand business impact and align resolution accordingly
• Listed all Day 2 requirements for all three SAP eWM business warehouses and implemented them with mostly in-house team member over 9 months
• Trained many super users in each warehouse for different processes and made them first line of defense for any system incidents
• Prepared next 5 years SAP eWM system maintenance and upgrade plan including data archiving and purge schedule and presented to senior leadership for budget planning

Confidential

Team Lead WMS Functional Analyst

Responsibilities:

• Acted as a Principle eWM solution Architect and led project with a team of 5 Functional Analysts, 5 eWM Developers, 8 QA Analysts and many business user groups
• Designed, developed and delivered entire solution in house and saved company a multi-million dollars
• Led Blue printing sessions with business process owner and external supply chain consultants from Tompkins International Inc.
• Mapped business requirements into Process and Data flow diagrams by performing gap analysis, scoping exercise, industries standard practice presentation, eWM system demonstration and business benefit case studies
• Participated in BRD - Business Requirement Documentation process and produce technical RFP - Request for Proposal
• Articulated BRDs into FSD - Functional Specification Documents by proposing multiple options via continued eWM configuration and/or customization functionality/limitation negotiations to maximize returns on investments
• Interviewed many Functional Analysist and Developers both on-site and off-site contracts and built a technical team with right skill-set and required attitude team members for greater success
• Bridged the gap between onsite functional & offshore development team for some very complex developments routines by working off hours and sometimes round o’clock to support everyone’s working schedules and international hours
• Implemented an emerging and cutting edge online order fulfillment methodology using PUTWALL
• Enhanced SAP eWM two-steps process to work by warehouse process type and designed first time ever an eWM solution for a PUTWALL order consolidation process
• Proposed and assisted in finding a source of supply determination process using GATP - Global Available to Promise in ECC - ERP Central Component without APO - Advance Planning and Optimization
• Connected two instances of eWM via custom RFC - Remote Function Call and extended two steps picking process across two warehouses
• Connected eWM with Conveyor Control System via Web URL and RFC and established Real-Time communication between a SAP and a Window based systems
• Defined, configured and created multiple interfaces using both Idoc and Real-Time Web URL between eWM and CCS systems
• Worked with Technical Service team and defined network topology and setup network connection using dedicated port and Sockets
• Simplified pack process by combined PUT and PACK process integration using RF and back ground process communication to SPMS - Small Parcel Manifesting System to generate Canada Post shipping label and embedded Manifests
• Coached Functional Analysts and shared knowledge to create equal opportunity and open work environment in which everyone motivated to work hard and shared success equally
• Provided integrated solution to build wave, performed Hot replenishment, Wave release and exception handling to automate the process
• Implemented ECC-eWM integration BADI and extended ESD - Estimated Ship Date into eWM to determine right Pick priorities to meet customer SLA - Service Level Agreements
• Automated Good Issue and Goods Receiving process for seamless user experience and to achieve Low touch, High efficiency, lean - 6 Sigma level solution
• Consulted with QA manager to define scope for every new release functionality and helped building most effective yet most efficient test cases/scenario in progressive manner
• Provided logical roll-outs to QA system without impacting testing schedule and multiple regression to avoid duplicate testing efforts
• Co-ordinated SOP - Standard Operating Procedures writing and provided user training using the same
• Participated in change management process and documented every possible user experience SLA changes using new system
• Led Solution Integration, multiple Day in the Life cycles and User Acceptance Testing for end to end process starting OMS - Online Management System, ECC, eWM, XPS and TCS
• Planned micro level cut-over activities and performed multiple Mock-cutover to estimate precise cut-over plan along with required resources and multiple Go/No-Go check points
• Executed 40 hours long cut-over plan with multiple resources and round o’clock support with accurate execution time and efficient resource utilization
• Worked tirelessly over 4 weeks of stabilization and provide 24x7 support while actively working on Day 2 deliverables
• Root Caused various technical issues to identify underlying technical, design and process flaws
• Designed and configured Outbound process for Retail Stock Transfer Order fulfillment system based on low touch, reduced process steps, high turnover, effective opportunistic cross dock solution
• Prototyped eWM-PTL integration using Idoc via PI - process Integration as middle ware and implemented the same for high transaction volume ( over 100K Idocs to confirm K tasks to produce 1M unites shipped per week)
• Provided thorough validation and robust exception handling to achieve very high pick accuracy
• Integrated eWM wave release process with PTL picked by wave system and provided very user friendly system solution to produce high units shipped while keeping cost per unit ship very low
• Build a custom wave replenishment program to efficiently allocate available receipt without performing Putaway
• Constructed end of day wave cleaning process and schedule it using CTRL-M job scheduler and automated process for low maintenance solution
• Saved company from forced expansion and solved storage space issue using cross docking (SAP eWM best practice solution)
• Studied SAP eWM Pick from Good Receipt - PFGR advance picking functionality and modified the same to best fit in solving business requirements
• Conducted SAP consultancy review and validated entire design along with modified PFGR and PTL integration to achieve customer satisfaction and top management trust
• Run end to end integration testing and supported QA to define scope and assisted in writing test scripts
• Closely worked with SAP team and took part in Supply Chain Redesign - Retail project starting from vendor selection, blue printing, elaboration, realization, testing, Cutover planning, Go-Live and stabilization support
• Created and/or sign-off several documents such as Business Requirement Documents, Business Process Master List, Process Flows, Functional Specification Documents (RICEF), System Landscape Design, Warehouse Layout, various Quality Assurance Test Scripts including Unit, Integration, Regression, Performance and user acceptance, several cycles of Testing Scenarios and Day in Life test during end to end project implementation
• Integrated eWM with ECC via APO CORE Interface (CIF) decentralized model by implementing required BC sets and created all three development, testing and production clients
• Setup SCM Basis master data such as Factory Calendars, Product related data including Rounding Profile, ABC Indicator, Unit of Measure and ISO Code, Define and setup several Number range objects including deliveries, warehouse tasks, warehouse order, Handling Unit, PI count etc...
• Worked with Basis and took part in production server sizing specification
• Configured several Inbound and Outbound warehouse processes using both layout controlled as well as process controlled model
• Worked with Tompkins integrator and design ten different Idoc based messaging schema using PI
• Helped integrating eWM with both Tompkins Conveyor system (TCS) and Working Machines Pick to Light (PTL) system
• Activated several functional components such as Value Added Service, KIT-DeKIT, Cross Dock, Transportation Routing Guide, Con-DeCon etc.
• Took Leadership in Cutover planning and execution task and loaded (CIF) various master data like bins, product, business partner, Vendor, Carrier, Inventory etc. and converted open transactional data such as Inbound Deliveries, Outbound Deliveries
• Took part in user training and created several training documents
• Worked in several long hours and rotational shifts to support both Go-Live and Stabilization for few months
• Closely worked with SAP team and took part in Supply Chain Redesign - Online project starting from vendor selection, blue printing, elaboration, realization, testing, Cutover planning, Go-Live and stabilization support
• Created and/or sign-off several documents such as Business Requirement Documents, Business Process Master List, Process Flows, Functional Specification Documents (RICEF), System Landscape Design, Warehouse Layout, various Quality Assurance Test Scripts including Unit, Integration, Regression, Performance and user acceptance, several cycles of Testing Scenarios and Day in Life test during end to end project implementation
• Created both Inbound and Outbound work centers including Receiving station, Pack Station, VAS station, Consolidation station and QC station by assigning both printers/weighing scale as well as device profiles
• Setup user as well as resource profiles and define master data attributes for the same
• Configured customized Radio Frequency (RF) profiles and created bar-coded smart forms as per business requirements
• Converted open Online customer orders using Legacy System Migration Workbench (LSMW) and transferred opening stock using third party (Western Inventory System) position file
• Took part in Cutover planning and execution task and loaded (CIF) various master data like bins, product, business partner, Vendor, Carrier, Inventory etc. and converted open transactional data such as Inbound Deliveries, Outbound Deliveries
• Took Leadership in user training and created several training documents by implementing train the trainer methods
• Worked in several long hours and rotational shifts to support both Go-Live and Stabilization for few months
• Own system enhancement and bug fix support upon stabilization and deployed several functional and performance improvement enhancements
• Expanded both work stations as well as Gift wrap along with Custom text message functionality
• Maintained and Upgraded Connect-Ship - A small parcel Manifesting system with upcoming rate and area changes
• Planned and executed Holiday readiness project including eWM Archiving, database Indexing and Application/System Log purging
• Created Info Structure for all six code eWM objects such as Warehouse Task, Warehouse Order, Wave, Handling Unit, Inbound Delivery (both IDN and ID) and OD (All three ODR, ODO and OD) and archived them all in way that archived read can be possible within standard eWM search transaction (wherever supported)
• Supported Yearend Physical Inventory process in an absolute shutdown mode via third party Western Inventory System (WIS) interface

Confidential

Responsibilities:

• Due to Book Industry compliance Indigo needed to convert old ISBN10 - 10 digit book identifier with new 13 digit Bookland ISBN Code
• Lead the project for WMS and all para-WMS system component to convert and made compatible with ISBN13
• All global and local system variables, database fields for product number and system generated reports along with interfaces have been reviewed and updated
• Completed the project in time and within budget and met Industry standard compliance with no major or minor issue
• Received companywide recognition for successful Go-live and close none system failure or down time

Confidential

Responsibilities:

• Worked with High Jump WMS system project implementation team and defined Indigo system requirements based on proven business process
• Took part in enhancement identification points for all user input both RF as well as GUI based screens along with all printed report requirements
• Learned ERP LE and MM basics functionality and interfaced High Jump WMS using Microsoft BizTalk 2003 EAI system
• Took part in various Quality Assurance test including Unit, Integration, Regression, Performance and user acceptance
• Developed several SQL SPROC to create SLA reports for top management
• Schedule several triggered job with in both Advantage commander workflow engine and SQL Server Agent Job scheduler
• Worked DBA and created Database Mirroring Schema
• Linked Crystal Report Enterprise reporting tool with SQL database and designed several business objects report
• Took part in Cutover tasks and Helped High Jump consultants to complete migration and successful Go-Live
• Installed Telnet client and configured RF to establish connectivity with Warehouse Advantage Work floe engine
• Configured Loftware Label software for Zebra printers and connected printers using Microsoft Printer spooler
• Connected Legacy PTL system by Siemens using COM port static connection

Technical Analyst

Confidential

Responsibilities:

• Ensured consistent Operational Monitoring and reporting of Infrastructure and Application problems
• Monitored day-to-day systems issues such as all jobs run as per schedule in CTRL-M, all production and critical servers/services to ensure maximum up-time
• Executed and controlled the Automatic Job Scheduling processes for SAP jobs using CTRL-M
• Participated in the generation and implementation of all Service Level Agreements
• Quickly reacted and escalated critical issues through to resolution and follow-up with the customer to ensure satisfaction
• Documented all alerts in the incident management tool HEAT and detailed all actions taken and any escalations/notifications within the ticket
• Understood with standard concepts, practices and procedures within Information Technology Infrastructure Library (ITIL)
• Maintained a high degree of accuracy and escalated issues and concerns using proper channels
• Identified and brought forward all opportunities to continuously improve Operation Control Center functionalities

Confidential

Assistant Analyst

Responsibilities:

• Developed financial accounting, inventory control, payroll, personnel, manufacturing and material management information systems for Textile and Automotive industries
• Consulted corporate clients to conduct feasibility studies and object oriented analysis to specify software functions, components and performance to indicate software interface constraints with other system elements
• Assisted analyst in full software development life cycle, from establishment of a common process framework (CPF) to tracking, monitoring and controlling
• Conducted a prototype model demonstrations to clients on user interface, entry screen, data flow, reports and query results