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Business Analyst Resume

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Professional Summary

  • Highly motivated and skilled professional with total 5.2 years of experience which includes 3+ years of SAP R/3 SD implementing and supporting.
  • 1.10 Years of functional experience, predominately with sound knowledge in Business process.
  • Excellent problem solving skills with strong technical background and good interpersonal skills.

Education Qualification

  • MBA - Master of Business Administration.
  • B. Sc Computer science.

SAP SD Experience

  • Configuration of Account Groups and Partner Determination.
  • Expertise on Sales document types such as Order type, Delivery document type and Billing document types.
  • Expertise on various Pricing techniques, configuration and Determination Procedures
  • Customization of Material Determination, Material Listing and Exclusion, Free goods Determination.
  • Configuration of Basic functions such as Pricing Procedure and Revenue Account Determination
  • Configuration of Credit Management andBill of Material (BOM).
  • Configuration of Special Business process in, Consignment Sales Process, and Third Party Order Processing
  • Configuration on Intercompany Sales, Availability Check and TOR.

Work Experience Summary

  • Currently working as a SAP SD Associate Consultant with Confidential, Mumbai from Aug 2010 to till date.
  • Worked as SAP SD Associate Consultant withConfidential, Bangalore from Oct 2008 to July 2010.
  • Worked as Business Analyst withConfidential, Hyderabad from Oct 2007 to May 2008
  • Worked as Sales Officer with Confidential, Hyderabad from Aug 2006 to Sep 2007.

Project Details

Project #3:

Client : Confidential
Company : Confidential
Role : Team Member Support
Duration : From Aug 2010 to till date

Client Profile:

Confidential Leaders to Showcase Leading Innovations in Aerospace, Sensing and Controls, Turbo Technologies and Specialty Materials Company globally.
Roles & Responsibilities:

  • Understanding and acquiring knowledge on business of the customer through business process documents and business blue print.
  • Receiving the tickets from 1st level support and providing timely & solutions to the customer issues through the supporting tools.
  • Tracking the tickets and solving them in service Level Agreement (SLA).
  • Client interaction, understanding the requirements and working on the same.
  • Handling and resolving tickets in the given time period.

Project #2:

Client : Confidential
Company : Confidential
Role : Team Member Implementation.
Duration : Dec 2009 to July 2010.

Client Profile:

Confidential started in a small way in 1962, as a family owned enterprise. Today it is one of the largest Mattress Companies in India. Which operates in 45 branches around the country and has 4,000 dealers, Confidential has a 55% market share nationally and had grown by almost 50% in the current year. It produces Mattress in 126 different Configurations with the implementation of SAP-ERP Confidential joins a growing list of consumer Product group companies using SAP Solutions in India.

Roles & Responsibilities:

  • Mapping the Enterprise Structure in Hierarchical way.
  • Customization of Master Data's likes Customer Master Data and Customer Material Information Record.
  • Configuration of Customer Account Groups and Partner Determination Functions.
  • Configured Business Life Cycle in Sales and Distribution including Various Sales Order Types, Item Category and Schedule Line Categories.
  • Configuration of Free Goods Determination and Material Determination.
  • Configured Delivery Documents and Billing Document Types.
  • Configuration of Special Business Process in Consignment Sales Process.
  • Configured of Special Sales documents like Cash Sale and Rush Order.
  • Configuration of Pricing Procedure Using Condition Technique and Discounts.
  • Configuration of Third Party Order Processing and Revenue Account Determination.
  • Configured of Rebate Agreement Processing and Credit Managements.

Project #1:

Client : Confidential
Company : Confidential
Role : Team Member Support.
Duration : Oct 2008 to Nov 2009.

Client Profile:

Confidential Electric Group by developing unique technologies and offering excellent products sincere services. Seeks to become corporation that is loved and trusted by people around the world. The group seeks to become as indispensable as the sun for the people of the world. Confidential products like solar power generating systems, eneloop, multimedia projectors, digital camera, television, virus washers, components and Sanyo global networks.

Roles & Responsibilities:

Involved in support resolving day-to-day L2 issues of users Trained the users on new functionality after an enhancement Resolving Sales Order process related Issues. Resolving pricing procedure related Issues. Solving Delivery Document and Billing Document related issues.
  • Support for end users request for configuration and enhancements.

Functional Experience

Organization : Confidential
Designation : Business Analyst
Duration : Oct 2007 to May 2008

Roles & Responsibilities:

  • Responsibilities included budgets, proposals, promotion, and working with Project Management responsibilities for delivering projects on time and on budget.
  • Collaborate in the planning, design, and deployment of applications with Project Managers.
  • Involvement in full life cycle of Business Requirement Analysis
  • Experience in documenting use cases and creating Requirement Artifacts like FRS, SRS.
  • Demonstrate creativity in problem solving and new approaches
  • Responsible for translating high-level business requirements into detailed functional specifications
  • Used strong communication, negotiation, and presentation skills at the executive level.
  • Strong Communication & Facilitation skills.
  • Updating work status to the clients on daily basis.

Organization : Confidential
Designation : Sales Officer
Duration : Aug 2006 to Sep 2007

Company profile:

Confidential introduce as one of the leading manufacturers of hydraulic accessories, in the state of Andhra Pradesh in 1994. A quality centric firm, have been focusing towards designing and manufacturing best quality hydraulics and hydraulic equipment. The different raw material and parts used in manufacturing these machines are sourced from reliable as well as reputed vendors.

Roles & Responsibilities:

  • Collecting the Market Survey and Information.
  • Collecting the Orders from Retailers and Outlets.
  • Preparing Collection of daily and Monthly Reports.
  • Preparing Sales Order quantities for deliveries.
  • Identifying potential dealers where there is a scope of generating good business.
  • Monitoring daily sales, stock levels, non functioning outlets and handling distributors

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