Professional Background

Ms. Swartz is a Principal Consultant with nineteen years of extensive experience in the design, creation and prototyping, programming, configuration, and implementation of Enterprise Resource Planning (ERP) software applications. She possesses a focus of expertise in the SAP R/3 software package and has led and participated in all phases of SAP software package installations.
Ms. Swartz’ established expertise in ERP project operations includes performing process analysis, conducting gap analysis, performing system benchmarking, re-engineering, and configuration, as well as initiating and managing conference room pilots. She possesses expertise in performing detailed system design, development, system test, data conversion, and development of documentation and presentations for user procedures and training. She has successfully managed multiple development teams from the blueprint phase and initial staffing through go-live and post implementation support.
Ms. Swartz is deeply skilled in the integration of SAP R/3 enabling technologies, utilities and tools, functional enhancements, customer exits, interfaces, custom reports, conversion of legacy data, and creation of SAPScript and SMARTForms documents. Her range of expertise includes integrating the Internet, EDI, workflow, imaging, and bar coding into business processes, developing business requirements, designing detailed program specifications and unit test plans, and implementing programmatic solutions in ABAP/4. She has additional expertise in configuring system administration and functional application parameters.
Ms. Swartz has deep expertise in leading initiatives for the development and implementation of the strategy, vision, and content to establish the technological competency of several consulting firms\' SAP R/3 line of business. Her extensive capabilities also include key and critical abilities to master new SAP technology prior to market release, manage and develop firm-wide technology offerings, and lead market analysis efforts.
In addition, Ms. Swartz possesses in-depth experience in coordinating and fostering effective relations with SAP-certified, third-party vendors, to ensure timely acquisition of leading-edge tools and services to effectively support implementation and use of SAP R/3 software. She continues to provide specialized skills in the area of system development and enabling technology integration with SAP R/3.

Employment History

Confidential,Principal Consultant 1998 – Present

Confidential,– Senior SAP Consultant 1998
Confidential,– Senior Manager 1997 - 1998
Confidential,Principal Consultant 1993 - 1997
Confidential,Manufacturing Management Program 1990 - 1992
Confidential,System Test Engineer 1989 - 1990

SAP Professional Experience

Confidential,Durango, SPAIN (Remote) March, 2012 – Present
Confidential,is a member of the Development Team on the SAP R/3 ECC 6.0 project for a leading supplier of pipe tools and machines. Ms. Swartz was responsible for various WRICEF technical designs and development including the performance tuning and rewrite of a custom “delivery cockpit” transaction.

Confidential,Orlando, FL June, 2011 – Present
Confidential,was a subject matter expert in SAP Business Workflow for the SAP R/3 ECC 6.0 implementation at a national adventure park operator. She is responsible for analyzing all existing workflow processes and proposing solution options to resolve current issues. Ms. Swartz also designed the data mapping and developed the extract program to load data from the SAP environment into Ariba’s Spend Visibility product.
Confidential,Dallas, TX February, 2010 – June, 2011
Confidential,was a member of the Development Team on the SAP R/3 ECC 6.0 project for a leading supplier of aerostructures. The implementation includes the Sales and Distribution (SD), Financial (FI), Controlling (CO), Materials Management (MM), Production Planning (PP and PLM), Project Systems (PS), Quality Management (QM), Plant Maintenance (PM), Warehouse Management (WM), Human Resources (HR), the Aerospace and Defense add-on, Business Intelligence (BI) and Process Integration (PI),.
Ms. Swartz was responsible for various WRICEF technical designs and development including ECM, purchasing and text data conversions using BAPIs and LSMW; PI based web services interfaces to the MES systems; enhancements for production planning and account and output determination, custom fields, functionality and transactions; and interactive and ALV management reports.
Confidential,Dallas, TX June, 2005 – February, 2010
Confidential,was a member of the Development Team on the SAP R/3 (6.4) project for a leading supplier of aerostructures. The implementation includes the Sales and Distribution (SD), Financial (FI), Controlling (CO), Materials Management (MM), Production Planning (PP), Project Systems (PS), Quality Management (QM), Plant Maintenance (PM), Warehouse Management (WM), Human Resources (HR) and the Aerospace and Defense add-on.
Ms. Swartz was initially responsible for designing and developing interfaces between SAP R/3 and Wonderware and Teamcenter and enhancements and user exits supporting the respective integrations. The enhancements included user exits and BADIs. She was also responsible for all the MM and WM data conversions utilizing LSMW and custom programming techniques. Ms. Swartz also designed and developed the accounts payable, payroll, pick list, and goods receipt SAPScript forms and SMARTForms and was responsible for developing several inbound and outbound XML interfaces, enhancements, and reports to support the outsourcing of warehouse management functions to New Breed\'s Order Manager.

Confidential,Warren, OH March, 2005 – June, 2005
Confidential,was a member of the Development Team on the SAP R/3 (4.6B) project for a leading strip steel manufacturer’s implementation of additional modules into the corporation’s productive R/3 system. Ms. Swartz revised several existing interfaces and developed several new interfaces to accommodate the additional modules. She also designed and developed the bill of lading SAPScript form and several FI enhancements and user exits. In addition, Ms. Swartz implemented the technical components to implement the purchasing release workflow scenarios.

Confidential,Pittsburgh, PA, May, 2004 – February, 2005
Confidential,was a member of the Development Team on the SAP R/3 (4.6B) project for a leading industrial products corporation’s implementation of an additional business unit into the corporation’s productive R/3 system. Ms. Swartz developed a custom barcode scanner interface that created barcode master records and printed thermal barcoded shipping, receiving, pallet, and sample labels. The interface also processed files from handheld scanners and utilized BAPIs to execute the appropriate delivery note and inventory management transactions. Additional features included manual file development and processing, management of inventory quality control status, and error processing.

Confidential,Chicago, IL March, 2004 – May, 2004
Confidential,was a member of the Development Team for the R/3 implementation at a national metals distributor. She developed several financial interfaces with Dun & Bradstreet credit systems and enterprise general ledger systems.

Confidential,Livingston, CA April, 2003 – December, 2003
Confidential,was a member of the Development Team for a $1.2 billion producer of poultry and consumer products. The implementation included the Sales and Distribution (SD), Financial (FI), Controlling (CO), Materials Management (MM), Production Planning (PP). New Dimension modules included Business Warehouse (BW) and APO.
As a Development Team member, Ms. Swartz was responsible for designing, programming, and testing data conversion, interfaces, enhancements, user exits, and SAPScript forms in ABAP/4. Ms. Swartz developed the solutions for the Bills of Material (BOM), routings, and production version data conversions; pricing formulas and output control requirements; and all the SAPScript form solutions including invoices, load sheets, backhaul orders, dunning letters, credit reference sheets, and credit and debit memos.
She also implemented an enhancement solution utilizing Merkur to send emails to Microsoft Outlook for sales orders with incorrect or missing pricing and developed a new, custom, dynpro transaction to backflush inventory. In addition, Ms. Swartz developed several CATT procedures to assist the stress and volume testing efforts.

Confidential,Brugge, Belgium Oct., 2002 – March, 2003
Confidential,was the Development, Connectivity, and Reporting Team Leader on the SAP R/3 (4.7 Enterprise) project at this global leader in the rail equipment, manufacturing and servicing industry. The implementation included the Sales and Distribution (SD), Financial (FI), Controlling (CO), Materials Management (MM), Production Planning (PP), Project Systems (PS), Quality Management (QM), and Service Management (SM) modules. New Dimension modules include Business Warehouse (BW) and Product Lifecycle Management (PLM)
As the Team Leader, Ms. Swartz was responsible for all aspects of ABAP/4 development for this ASAP implementation of SAP R/3 at 43 global sites. She planned and developed all the team’s deliverables including workplans, staffing models, programming standards and procedures, and naming standards, and quality assurance procedures for ABAP/4 development. Ms. Swartz also recruited, staffed, and oriented all members of the Development, Connectivity, and Reporting team. She was responsible for managing the daily operations of the team including management of the ABAP/4 development scope, programmer assignment and control, and providing SAP development expertise to project management.

Confidential,Raleigh, NC Oct., 2001 – Sept., 2002
Confidential,was the EDI Team Leader and a Technical Team Member on the SAP R/3 (4.6D) project at this leading networking and communications solutions and infrastructure provider. The implementation included the Sales and Distribution (SD), Financial (FI), Controlling (CO), Materials Management (MM), and Project Systems (PS) modules.
As the EDI Team Leader, Ms. Swartz was responsible for the configuration of all EDI settings in the R/3 system. She also designed and developed the solutions for the implementation and customization of the EDI IDOC interface for inbound and outbound 850, inbound and outbound 855, inbound and outbound 856, inbound and outbound 860, and inbound and outbound 810 transactions. She was also responsible for EDI technical knowledge transfer to the client’s EDI team members.
Ms. Swartz’s development tasks included performance tuning of existing ABAP/4 programs and transactions, development of new management reports and interfaces, and enhancements to existing ABAP/4 reports and transactions.

Confidential,, Houston, TX June, 2000 – May, 2001
Confidential,was the Technical Team Leader on the SAP R/3 (4.6B) project for a leading automotive consumer products corporation’s implementation of four additional business units into the corporation’s productive R/3 system. The implementation included the Sales and Distribution (SD), Financial (FI), Controlling (CO), Materials Management (MM), Warehouse Management (WM), and Production Planning (PP) modules.
Ms. Swartz was responsible for developing all the Technical Team deliverables including workplans, programming assignments, and status reports. She was also responsible for quality control over the team’s programming objects and the migration of the team’s programming objects to the various testing, training, and production environments.
In addition to managing the development team, Ms. Swartz developed the data conversion and interface strategies for the four site’s respective legacy systems using the ASAP methodology. She designed detailed solutions to support the conversions and interfaces by analyzing and documenting legacy mainframe and third-party systems. In addition, she developed the SAP data conversion programs for all the sales and distribution pricing, bills of material, routings, contracts, and inventory, including the Microsoft Access databases utilized to analyze, cleanse, and extract the legacy data.
Ms. Swartz designed and developed a complex sales report for the business units’ senior management. The daily section of the report provides a status on the daily sales activities including entered sales dollars, open sales dollars, shipped sales dollars, invoiced sales dollars, and projected shipped dollars. The month to date and year to date sections compare month to date and year to date sales with the respective budget and prior year’s value. The sales data can be grouped and presented by either top customer/channel or brand.
Ms. Swartz’s development tasks also included designing and developing the SAPScript printed form solutions for the accounts payable checks and bills of lading. She also developed a new transaction for the warehouse management RF label printing solution to allow users to request the number of case labels and to confirm the production order at the same time.

Confidential,Washington, PA Jan., 2000 – June, 2000
Confidential,was the Lead Programmer Analyst on the SAP R/3 (4.0B) support project at this leading producer and supplier of metals, automotive fuel cells, pigments, and coatings for the glass, ceramics, and plastics industries. The installation supported included the Sales and Distribution (SD), Financial (FI), Controlling (CO), Profitability Analysis (CO-PA), Materials Management (MM), Production Planning (PP), Plant Maintenance (PM), and Quality Management (QM) modules.
As a Lead Programmer Analyst, Ms. Swartz was responsible for designing detailed programming and forms solutions to support all the business processes on the SAP R/3 system.
Ms. Swartz designed and developed a custom module for itemizing the planned cost of a production order. This module was incorporated into several of the client’s cost-related custom reports. She also performed extensive redesign and redevelopment of the order acknowledgements, invoices, purchase orders, and accounts payable checks forms. In addition, Ms. Swartz designed and developed packing list and commercial invoice processes and forms.
Ms. Swartz designed a security authorization matrix and defined the security requirements for the clients’ user community. Ms. Swartz also served as a key knowledge transfer agent to client programmer analysts in the SAP security authorizations.
Confidential,Pittsburgh, PA Oct., 1999 – Jan., 2000
Confidential,was a Lead Programmer Analyst on the SAP R/3 (4.0B) project at this leading producer and supplier of specialty chemicals and provider of related services for water treatment, papermaking, cosmetics, surface treatment, and specialty biocides for various other industrial applications. The multi-site implementation includes the Sales and Distribution (SD), Financial (FI), Controlling (CO), Profitability Analysis (CO-PA), Materials Management (MM), and Production Planning (PP) modules.
As a Lead Programmer Analyst, Ms. Swartz was responsible for analyzing and documenting legacy mainframe and third-party systems, and then designing detailed solutions to support the interfaces and SAPScript printed form solutions. Ms. Swartz also served as a key knowledge transfer agent to client programmer analysts in the areas of ABAP/4 and SAPScript development.
Confidential,Niles, OH Sep., 1998 – Sep., 1999
Confidential,was the Lead Programmer Analyst on the implementation of the SAP R/3 system for this titanium manufacturer. The SAP software package was implemented to support the client’s order to cash and financial management systems utilizing the SAP Sales and Distribution (SD), Financials (FI), Controlling (CO), Profitability Analysis (CO-PA) applications. In addition, other elements of the SAP software package were implemented to support the client’s procurement, planning, production and inventory management, and human resources systems. The SAP applications for Materials Management (MM), Production Planning (PP), and Human Resources (HR) support these client functions.
Ms. Swartz developed the data conversion, interface, and reporting strategies for the Order to Cash, Financial, and Procurement systems using the ASAP methodology. She was responsible for analyzing and documenting legacy mainframe and third-party systems, and then designing detailed solutions to support the conversions, interfaces, and reports. In addition, Ms. Swartz designed the SAPScript printed form solutions to support all the business processes on the SAP R/3 system.
Ms. Swartz also developed a real time interface, using SAP’s RFC technology, between the SAP R/3 system and the client’s custom developed material and standard specification system (MASS) for the titanium industry. She developed the data conversion programs for the sales orders and production orders, including the Microsoft Access databases utilized to analyze, cleanse, and extract the legacy data.
Ms. Swartz configured SAP’s ALE functionality to easily migrate classification and variant configuration data to and from their respective environments. She also provided leadership in defining the landscape, promote to production, and user security strategies.
Confidential,Columbus, OH Mar., 1998 – Aug., 1998
Confidential,was the Lead Programmer Analyst on the ASAP implementation of the SAP R/3 system for this non-profit publisher of chemical abstracts. The scope of the project included the implementation of the order to cash system utilizing the SAP Sales and Distribution (SD) and Financials (FI) applications. Ms. Swartz designed and developed a custom enhancement to support the publisher’s subscription renewal process, an interface to synchronize all the general ledger systems with the SAP R/3 system’s general ledger, and an interface to extract SAP R/3 data to the publisher’s data warehouse.
In addition, Ms. Swartz designed and developed all the SAPScript printed form solutions to support all the business processes on the SAP R/3 system including renewal and final notices, customer account statements, subscription labels, and shipping labels. She created an application security plan and configured security for the SAP R/3 application users. She also provided leadership in defining the SAP R/3 landscape and promote to production strategies.

Confidential,was the Manager of Andersen Consulting’s Enterprise Architecture (EA) solution construction aid, a packaged collection of tools, techniques, and technical expertise required to bridge legacy and SAP R/3 systems. Components of the EA include the Interface Architecture providing support for the runtime execution of asynchronous interfaces; the Transition Architecture providing ease in designing, developing, and maintaining SAP conversion and interface programs; and the Operations Architecture providing the core systems management components to successfully manage a SAP R/3 environment.
Ms. Swartz’ specific responsibilities include budgeting, developing strategies, vision, and content for the EA components, management and staffing of EA team resources, and market analysis of third party vendors. She provided quality assurance and knowledge transfer for several global SAP R/3 implementations in the integration of SAP R/3 with EDI, fax, and workflow. Specific responsibilities include review of the detailed design process for all enhancements and knowledge transfer of best practices to client and Andersen Consulting personnel.
Ms. Swartz reengineered and conducted the pilot offering of Andersen Consulting’s SAP/Internet Developers Course, focusing on the development and implementation of SAP R/3’s Internet Application Components and BAPIs. Specific responsibilities included redesign of all training materials, exercises, and presentations, as well as presenting the course to participants.

Confidential,managed the System Development Group of Price Waterhouse LLC’s SAP Design Center East, providing SAP R/3 expertise in system development and business process technology. Her group was dedicated to providing tools and services to support implementation and effective use of SAP R/3 software, by Price Waterhouse Consultants and clients.
Ms. Swartz’ specific responsibilities included mastering new SAP technology prior to market release, facilitating transfer of new technology, developing white papers on lessons learned and best practices, creating proof of concepts and demonstrations, and providing quality assurance to client implementation projects.
Ms. Swartz developed and conducted the pilot offering of Price Waterhouse’s Global Training Center SAP Business Workflow courses. Her responsibilities in developing and managing the weeklong course included the development of all training materials including presentations, demonstrations, training manuals, and exercises, as well as the presentation of the course to participants.
Ms. Swartz presented in conjunction with SAP at the 1997 GIGA Business Process and Workflow Conference in Orlando, Florida. The topic of the presentation was Client/Server Workflow with Integrated Business Applications and was delivered to an audience of global workflow vendors and users.

Ms. Swartz provided SAP R/3 workflow expertise for a pharmaceutical company’s SAP R/3 implementation focusing on requisition release and invoice verification. Her responsibilities included developing the workflow implementation workplan, designing custom ABAP/4 solutions for workflow steps, and maintaining liaison to SAP on module deficiencies and design issues. System features addressed included imaging of inbound invoices, autofaxing, intranet e-mail communication, and dynamic resolution of grant of authority.
Ms. Swartz developed a custom printing solution to allow printing of bar-coded pallet and shipment I.D. labels on Zebra printers from SAP R/3. The Interface used SAPScript module to generate custom Zebra ZPL printer files.
Ms. Swartz provided SAP R/3 system development expertise at a personal computer manufacturer. Her responsibilities included participation on the design specification review committee, mentoring and training of the ABAP/4 programming pool, defining management report design specifications standards, and developing an ABAP/4 template for management report programs.
Ms. Swartz prototyped a deduction management system for a pharmaceutical company using SAP’s R/3 Workflow module. This prototype was the first such effort for Price Waterhouse and utilized SAP’s new 3.0 workflow technology. This effort proved to the company’s CIO-level executives that workflow was a stable and viable tool, and that SAP Workflow module was the preferred alternative over custom coded ABAP/4 or third-party solutions. The specific involvement include providing SAP Workflow module expertise, developing the methodology and approach for SAP Workflow implementation, and management of the prototyping team.
Confidential,Atlanta, GA Dec., 1994 – Sep., 1995
Confidential,was the Technical Team Leader for a consumer products corporation’s implementation of SAP R/3 financial modules for a shared financial services center. She defined content, organization, and flow of technical analysis and design phase deliverables. Her responsibilities included establishment of standards and procedures, review of all deliverables, and issue resolution.
Ms. Swartz defined the interface strategy for the SAP R/3 accounts payable. Her responsibilities included assessment of the effort required to interface existing systems to SAP and review of input and output systems specifications. The specific areas addressed included bank reconciliation, sales and use tax calculation, and annual IRS transmissions.
Ms. Swartz defined conversion and custom development strategies for the SAP R/3 accounts payable implementation. Her responsibilities included definition of conversion and business requirements, and assessment of current data integrity. The specific areas addressed included vendor master conversion and automatic sales promotion payments enhancement.
Confidential,Boston, MA Oct., 1993 - Dec., 1994
Confidential,played a lead role in the design, configuration, and prototyping and development of the SAP R/3 installation project at this manufacturer and distributor of semi-conductor products. Her project responsibilities spanned the SAP R/3 Sales and Distribution (SD), Materials Management (MM), and Financial (FI) modules. She supported key project phases including business process analysis, re-engineering, detail design, process definition, construction, testing, conversion, implementation, training, and systems support.
As a Programmer Analyst, Ms. Swartz designed, developed, and implemented custom enhancements to the system’s warehouse management, dunning, and credit management functions.
In addition, Ms. Swartz designed, developed, and implemented custom forms using SAPScript and ABAP/4 including order acknowledgments, invoices, shipping and warehouse papers, purchasing documents, and accounts payable checks. Special features incorporated included custom fonts, bar-coding, digitized signatures, and duplex printing.

Confidential,has additional manufacturing experience in the paper converting industry, including quality control, just-in-time production processing, shipping and receiving operations, safety and health program implementation and maintenance, and development and execution of preventive maintenance programs.
Confidential,complementary experience includes 18 months of high-level, critical-performance work as a System Test Engineer for a major Aerospace Contractor developing and executing system test plans against Department of Defense contract specifications.

Bachelor of Science Degree in Mechanical Engineering and Applied Mechanics

SAP NetWeaver Process Integration (BIT400)
PI Adapter Concepts - Adapter Overview, Advanced Adapter Engine,
File, JDBC, JMS, Mail (BIT402)
PI - Adapter Concepts - HTTP, IDoc, RFC, SOAP (BIT403)