Retail Sales Assistant Resume Glenarden, MD - Hire IT People

SUMMARY

Friendly Administrative Support Assistant offering excellent skills in office and management support services.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, Glenarden, MD

Retail Sales Assistant

Responsibilities:

Price merchandise, stock shelves and took inventory of supplies.
Complete all cleaning, stocking and organizing tasks in assigned sales area 100% of the time.
Build relationships with customers to increase likelihood of repeat business.
Cultivate a customer - focused shopping environment by greeting and responding to all customers in a friendly manner 100% of the time.
Contact other store locations to determine merchandise availability.
Greet customers in a timely fashion while quickly determining their needs.
Prioritize helping customers over completing other routine tasks in the store.
Foster a positive work environment by consistently treating all employees and customers with respect and consideration.
Resolve all customer complaints in a professional manner while prioritizing customer satisfaction.
Complete all point of sale opening and closing procedures, including counting the contents of the cash register.
Answer customer telephone calls promptly and in an appropriate manner.
Use time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.

Confidential, Washington, DC

Perioperative Secretary

Responsibilities:

Performed administrative, clerical, and scheduling duties to maintain an organized department which support medical staff in focusing on patient care
Facilitates a line of communication between the patient and clinical staff.
Maintain patient records, charts, supplies, and flow of communications.
Answered and managed incoming and outgoing calls while recording accurate messages.
Oversee inventory activities, including materials monitoring, ordering or requisition, and supply stocking or re-stocking.
Called patients to confirm scheduled appointments a day in advance.
Given full attention to what other people are saying, taking time to understand the points being made, asking question as appropriate, and not interrupting at inappropriate times.
Prioritized incoming patients by degree of injury or illness.
Screened and sorted incoming mail, faxes, and deliveries and routed them to the appropriate personnel.
Escorted visitors to specific offices or meeting rooms.
Scanned physical files into EMR with accuracy 99% of the time SAP
Microsoft Word/Excel/PowerPoint
Transcribed Physicians’ orders
As A Team Leader, increased patient satisfaction scores by 20%, based on services provided from the time of the admissions process to clinical care delivery.