SUMMARY:

• Certified SAP Success Factors Performance Management and Goal Management (PMGM) consultant.
• 8 years of experience into SAP HCM/Success Factors Consultant, which includes 2 year of onsite assignment (UK) in a client engagement role and 1 year USA onsite client engagement role
• Experience into Success Factors Cloud; Employee central (EC), Performance management and Goal Management (PMGM).
• Experience as SAP HCM consultant.
• Experience as SAP employee self - service (ESS)/manager self-service (MSS) Portal support consultant.
• Two end to end implementation on SAP ECC 6.0 EHP 7
• Two end to end implementation on success factors EC(Employee Central)
• Two end to end implementation on success factors PMGM.
• Support Projects on SAP ECC 6.0, SAP ECC 6.0 EHP 7
• One enhancement project on SAP ECC 6.0
• Experience on Success factors Learning Management Solutions (LMS) and Compensation Module.
• Have experience in working with Global Delivery Model.
• Have experience in handling incidents, Change Requests (CRs), work packages and Pay of SAP HR/Payroll.
• Have experience in handling success factors EC and PMGM issues.
• Experience in handling incidents of SAP ESS/MSS Portal and admin related work.

SKILL:

• Experience in ASAP methodology in all phases - Preparation Phase, Business Blue Print, and Realization, Final Preparation and Go Live and Post Go Live support.
• Experience in AGILE methodology project implementations.
• Excellent communication skills with outstanding Client facing abilities, enabling to maintain rapid relationships to build confidence among Client Partners.
• Success Factors Consultant- Performance Management & Goal Management (PMGM), Employee Central (EC), Learning Management System (LMS) and Compensation module.
• Extensive experience working on HCM Sub-modules ; Organizational Management (OM), Personal Administration (PA), Time Management (TM) and Payroll (PY).
• Experience on SAP Concur.
• Involved in Blueprint Designing, Realization, Final Preparation, Go live and Support phases in SAP.
• Extensive experience in defining AS- IS and TO-BE process.
• Extensive experience in creating RICEFW objects.
• Extensive experience with HCM Forms and Processes (Adobe Interactive Forms)
• Extensive experience with third party integration tools.
• Extensive hands on ESS/ MSS, Travel management, SAP Infoset, SAP query.
• Hands on experience in SAP HR roles and Structural authorizations.
• Trained on Nakisa and Knowledge on NAKISA configuration.
• Hands on experience on start of year and end of year activity in UK Payroll.
• Experience in creating Ad-hoc reports Payroll Journal and Payroll reconciliation reports.
• Hands on experience in Digital personnel file (DPF) and Employee interaction center (EIC).
• Experienced with end user & Production support.
• Expertise in handling the projects (annual support activity) i.e. pay .
• Experience in incident management tools like Remedy and Flex IQ.
• Experience in ChaRM process for transports requests.
• Experience in handling interactive sessions with customer at customer site to understand the different requirement for new work packages and presented Case Management in HR as presales activity.
• Technical expertise in key areas like Scripts, Reports, Enhancements (BADIs and User Exits), BDCs, OSS Notes, File handling, Report painter.
• Successfully handled key code changes and implemented critical bug fixes.
• Strong communication, interpersonal skills with strong analytical ability, problem solving capability & ability to learn and adopt new technological concepts.

PROFESSIONAL EXPERIENCE:

Senior Product Analyst

Confidential, AR

Environment: Success Factors Instance, SAP CONCUR and SAP HCM-ECC

Responsibilities:

• Prepared Configuration Workbook for PMGM, RBP and got Sign-Off.
• Configured role specific competencies, configured picklist, calibration, Continuous performance management, role-based permissions (RBP) and email notifications.
• Developed functional specification and worked closely with IHRDW team and CityRay team to create interface that exchanges data (employee data, work history, position data and performance evaluation data) from CityRay to SF and vice-versa.
• Prepared the test scripts, user guide and at present project is in UAT stage.
• Supported Functional & Requirements in the deployment of global T&E system (Concur) - Concur integration efforts with ERP and HR Mart systems - Mapping input/output files to CONCUR systems.
• Gather business requirements and translate requirements into user stories and configuration workbooks
• Documented and developed with the help of ABAP resource Employee 305, 710 and 720 files for Concur and support setup of API services for flat file transfers.
• Resolving Mobile app issues of the Employee Central Module, investigating issues pertaining to Employee profile configuration.
• Support for master data issues and guidance to users.
• Prioritizing escalated incidents and working on them to find a solution.
• Resolved master data issues for LMS and interface issues while pushing data to success factors.
• Guided partners for batch jobs scheduling in provisioning for interfaces.

Confidential, Bentonville, AR

Environment: Success Factors Instance, SAP HCM-ECC

Engineer Level III product analyst / SAP HCM and success factors Consultant

Responsibilities:

• Business engagement - One-on-one and One-on-many meetings with business leads to understand business processes and requirements.
• Prepared Configuration Workbook for system configuration for PM&GM modules in provisioning and scheduling batch jobs.
• Configured performance rating scales, goals template, performance form, route map, core competencies, role specific competencies, calibration,360-form, role-based permissions (RBP) and email notifications.
• XML modification for succession data models and goal template.
• Developed functional specification and worked closely with ABAP developers to create interface that exchanges data (employee and performance evaluation data) from SAP to SF and vice-versa.
• Prepared the test scripts, user guide and demonstrated PMGM process to business.
• Implemented and followed SAP SF Activate methodology
• Scheduled Workshops and gather requirement using the Configuration Workbooks.
• Developed Business Process Documents and Testing Case, testing documents.
• Worked on various Data Models - Corporate, Succession, and Country -Specific Corporate, Succession in modifications to meet Global requirements.
• Worked on the Picklists in modification of existing and creation of New Pick list for New Custom Fields and existing fields.
• Configured all Foundation objects like Division, Cost Center, Job Classification, Position, Associations, and Picklists also configured Workflow for these objects to trigger approval process.
• Worked on various Propagation Rules to defaults values on the various Fields.
• Configured Standard Event Derivation Rules to capture Employee Data Changes in the organization like Hire, Term etc.
• Worked on Configuring Employee files/people profile and customizing of Employee Central Portlets like, Job Info, etc.. Using Manage Business Configurations and Configure People Profile.
• Configured various Workflows in Employee Central to update the master data after with approvals and without approvals.
• Guided partner for enabling features in provisioning and batch jobs.
• Developed various Security Roles using RBP (Role Based Permissions).
• Designed and developed multiple Reports ( Employee Data, Audit Data, Work Location) using Online Report Designer as well As Ad-Hoc Reporting Tools
• Assisted Business team in performing data validation

Confidential

Environment: SAP HCM-ECC 6.0, EHP 7, GUI 7.0, and Success factors instance

Engineer Leve II product analyst / SAP HCM Consultant

Responsibilities:

• Business engagement - One-on-one and One-on-many meetings with business leads to understand business processes and requirements.
• Documentation - Prepared Business Requirement Document, High Level Project plan, Functional Specification and delivery effort estimation for Success factors implementation (EC -UK) and SAP ECC enhancements in SAP HR (OM, PA, Compensation) and ESS/MSS area for China.
• Prepared Configuration Workbook Sign-Off like fields, company settings, Logo, Theme etc.
• Worked on success factors instance to configure (EC) for UK country.
• Configuration of foundation objects like legal entity, location, division, department etc., MDF objects, employee Files and RBP settings.
• Worked extensively in XML files like corporate data model, succession data model, country specific succession data models for meeting the business requirements.
• Maintained associations between objects as per the business requirements.
• Configured business rules, pick lists and workflows as per the requirement.
• Standard event transactions with workflow support - Hire, Rehire, Terminate, Absence, Terminate, Transfer, Promotion, Demotion, Probation, Job Change, Data Change, Job Reclassification, Pay Rate Change, Position Change, Return to Work).
• Used Import and Export option for generic objects upload and download
• Reviewed Configuration, unit test results and carried out SIT and regression testing.
• Worked on FPM process forms and mass forms for orgunits, position, Job, pre-hire, new-hire creation for China process in SAP.
• Worked along with ABAP team on interfaces to pull recruitment data placed by Kenexa in Al11 and update into SAP.
• Worked on full cycle of Bonus (STIP) and Annual performance increase (API) in SAP and guided ABAP team to get the logic required to run complete process.
• Guided the ABAP team for building of customized reports and also FPM forms.
• Prepared user documents, test scripts for HR, Bonus, and API and ESS/MSS scenarios

Confidential

Environment: SAP HCM-ECC 6.0, EHP 7, GUI 7.0

Senior Associate Consultant/ SAP HCM Consultant

Responsibilities:

• Providing technical support to customer SAP team and end users, handling of incidents and service requests.
• Provided effort estimation and project plan for Change requests (CR’s).
• Prepared change document, Business requirement document, functional specification document, test scripts and updated SMTDs for the changes delivered.
• Worked on Yearend work with regards to SAP HR by applying year end notes, tested all our client configuration and process to check it has not affected any of existing processes.
• Configured new Structural authorization profiles for the newly created organization units in HR
• Configured new info groups for the actions, actions reasons, added set of info types to info group and maintained the feature IGMOD as part of service catalogue request from client.
• Configured new employee group and subgroups as part of service catalogue request from client.
• Configured public holidays, holiday calendar according to client requirements
• Configured new attendance/absence types, Daily work schedules, Periodic work schedules, Breaks, Work schedule rules (both normal and rotational shifts), QUOMO feature and generated the work schedules.
• Worked on work pack to get CATS screen same as ECC in manager POWL when request comes.
• Created Customized wage types for payroll as per the requirement from client in service request after Go live.
• Configured Symbolic Accounts, maintained wage type mapping with Symbolic accounts and mapping symbolic accounts to GL accounts.
• Configured Digital personnel file (DPF) as per client requirement
• Maintained Processing classes, Cumulations classes and Evaluation classes for the wage types.
• Customized Employee Interaction center (EIC), maintained new categories, sub categories and SLA’s as per requirement.
• Created customized roles for Digital personnel file (DPF) as per requirement.
• Created batch jobs for payroll and other HR reports as part of year end activity.
• Changed PCR’s related to time and payroll as part of service request after go live.
• Involved in UK legal change for shared Parental leave.
• Worked on TOIL enhancement program to calculate the Toil payment according to Basic pay of that particular year TOIL.
• Changed CATS profile as per service catalogue request.
• Worked on Admin, leaver, address changes, Salary changes, mid-year and Year end pension reports.
• Working on interface related to RED Carpet to atomize the Action’s process on employees.
• Worked on service catalogue request to allow CATS screen to allow TOIL and time indicator combination.
• Time to time made the changes to the HR roles as per the client requirement.
• Handling HR, Payroll, and DPF and EIC issues in support.
• Handling the incidents related to ESS/ MSS.

Confidential

Environment: SAP HCM-ECC 6.0, EHP 7, GUI 720

Solution Delivery Analyst / SAP HCM Consultant

Responsibilities:

• Client engagement - One-on-one and One-on-many meetings with business leads to understand business processes and requirements.
• Documentation - Prepared Business Requirement Document, High Level Project plan, Functional Specification and delivery effort estimation for SAP reimplementation in SAP HR/ Payroll and ESS/MSS area.
• Configures organizational structure, with organizational units, jobs, tasks and positions and establishing relationships between these objects.
• Integrated Personnel Administration and Organizational Management modules using ‘PLOGI ORGA’ switch and running RHINTE Reports.
• Maintained Info types for Objects like Org. units, Positions, Jobs, Work Centres etc.
• Configured the system to manage hiring, rehiring and separation actions. Created the necessary Action reasons, info group and dynamic actions.
• Configured info type menu’s as per the client requirement.
• Created Employee Master Data, Client's hierarchies for organizational structure including Personnel Areas, Personnel Sub Areas, Employee Groups, Employee Sub Groups, Pay Scale Areas, Pay Scale Groups and Pay Levels.
• Modified the NUMKR feature to default number ranges for employees in the new org unit.
• Customized settings for Info types such as Personnel data (0002), Basic Pay (0008), Planned Working time (0007), Bank Details (0009), Recurring Payments or Deductions (0014), Additional Payments (0015), Family Member/Dependents (0021), Communications (0105) etc.
• Customized the settings for Planned Working Time (Infotype-0007) by creating work schedule rules and modified the SCHKZ feature to default the generation of work schedules according to employee’s organizational assignment, defined the working weeks and time management status.
• Customized the settings for Basic Pay Infotype-0008 by creating custom wage types using wage type copier. Created PayScale areas, PayScale types, PayScale groups and PayScale levels. Configured and maintained TARIF feature to default PayScale types and PayScale areas and LGMST to default Wage type models.
• Configured attendance/absence types, time quotas, Counting rules and Deduction rules Creation of Work Schedules manually.
• Configured work schedules like Break, Daily, periodic work schedule and maintained work schedule rules according to client requirements
• Worked on CATS entry screen column header changes.
• Worked on enhancement for Holiday quota generation to part time employees.
• Created two new CATS profiles to use them as part of ESS/MSS time sheet.
• Created Payroll areas, defined the pay roll periods, pay dates for each pay roll area.
• Defined employee subgroup and personnel sub area for the primary wage type and defined wage type permissibility for PS and ESG in basic pay
• Created wage types for basic pay, additional payments, and recurring payments. Configured wage type characteristics
• Configured and maintained the features such as ABKRS for defaulting payroll area, LGMST for defaulting wage types, TARIF for defaulting pay-scale data.
• Configured Symbolic Accounts and maintained the wage type mapping with Symbolic accounts
• Configured few PCRs’ with new wage types as per the client requirement
• Configured setting required for ESS/MSS in EHP 7 with HR Renewal pack.
• Worked on Real time information (RTI) configuration.
• Worked on Pension auto enrolment (PAE) configuration.
• Developed reports for better management of Human Resource with SAP R/3 using reporting tools like Ad hoc Query and ABAP List Viewer for data audits and for detailed and summary reports for management.
• Maintained Processing classes, Accumulation classes and Evaluation classes
• Guided ABAP team for building of customized reports and FPM forms.
• Prepared the user documents, test scripts for HR/Payroll and ESS/MSS scenarios and tested them.
• Reviewed Configuration, unit test results and carried out SIT and regression testing.
• Working on the change requests related to personnel administration, time management, Payroll.
• Worked on incidents raised after go live in hyper care stage.

Confidential

Environment: SAP HCM-ECC 6.0, EHP 0, GUI 7.0

Solution Delivery Analyst / SAP HCM Consultant

Responsibilities:

• Documentation - Prepare Business Requirement Document, High Level Project plan, Functional Specification and delivery effort estimation for SAP work packages/CRs in SAP HR/ Payroll area.
• Worked on HR audit report work pack and tested the report to meet the business requirements.
• Handled Silk Road interface and tested the report to meet the business requirements.
• Configured time of in lieu (TOIL) to get the quota increase or decrease base on additional hours worked and absence took as per the requirement.
• Worked on CATS profile changes and performed testing to meet the business requirement.
• Scheduled Payroll batch Jobs as per year end activities.
• Worked on Pay changes (i.e. Pay reward) as part of every year activity.
• Handled incidents related to overtime payments and retro case issues.
• Handled all other HR, Payroll and ESS/MSS related issues.
• Trained the rookies on Project process, issues and flow.

Confidential

Environment: SAP HCM-ECC 6.4, EHP 4, GUI 7.2

Solution Delivery Analyst/ SAP HCM Consultant

Responsibilities:

• Analysis and circulation of the SAP Notes delivered from SP58 to SP72 to business and internal team.
• Creation/ testing of the symptoms mentioned in the system after business sign off as a part of SIT and regression testing.
• Coordinated with business analysts, end users to complete UATs and resolved the issue raised by the business.
• Tested, end to end SAP scenarios and legal HR Process and helped business to understand any issue reported through HRSP upgrade.
• Working on the Incidents/ SRs’ related to PDR, ESS/MSS, travel management, time management, Payroll etc.
• Handled issues raised before/ after the regular payroll run.
• Handled issues reported at HMRC as a priority after payroll run.
• Maintained HR Master Data. This includes a regular HR master data changes in Actions on the employee. Performing hiring, extension, movement and termination on employees