SUMMARY

• SAP SD Functional Consultant with extensive experience in a couple of full cycle implementation, development and support projects. Expertise in various business process including OTC, Third - party, Intercompany, STO, E-commerce etc. acquired working in diverse industries.
• Over 8 years of experience as SAP Functional Consultant in implementation, Enhancements & Support of SAPR/3.
• Experienced in 2 full cycle implementation using ASAP methodology.
• Functional expertise includes- OTC, master data configuration, Billing and Revenue Account Determination, Credit Management, Output Determinations, Periodic billing, Availability Check.
• Experience in the configuration of basic functions including partner determination, output determination, text determination, account determination, material substitution, and free goods determination.
• Configuration of special processes such as Cash sales, Rush orders, Consignments, Contracts, Third-party scenarios, and Inter-Company sales.
• Configured and implemented complex Pricing Procedures and configurations of Special Pricing Functions such as Condition Exclusion and Analysis of Pricing .
• Worked in Cross-Module integration of SD with MM, CRM, PP and FI.
• End-to-end project management expertise including planning and monitoring on-site activities and final execution, commissioning projects within the time and cost parameters.
• Expertise in Logistics Execution (LE) includes working with functionalities like, Routes, Transportation Zones, Shipping Point Determination, Delivery Types, Delivery Split, Copy Controls for Delivery, Delivery Due Lists, Output Control, Scheduling.
• Experience in EDI / IDOCS transactions both inbound and outbound, partner determination and output determinations, partner profiles etc.
• Strong believer in team work, building cordial relation with people inside and outside the organization, self-learner and fast learner.

TECHNICAL SKILLS

ERP: ECC 5.0, 6.0

Reporting System: LIS, ABAP Query

Data migration Tools: LSMW

MS Office tools: Excel, Word, Visio, PowerPoint and Projects

Operating Systems: Linux, UNIX, MacOS, Windows

PROFESSIONAL EXPERIENCE:

Confidential, Piscataway, NJ

SAP SD Functional Consultant.

Responsibilities:

• Deliverables in terms of demands of Projects - Involved in analysis of existing business process, estimation of time line and writing Functional specifications or Detailed design specifications DDS, preparing test plan, executing development and planning for deployment.
• Analyzing HLD and identifying gaps and preparing for implementation
• Preparing DDS for self-handled demand and getting approval from demand owner or Solution manager.
• Doing configuration changes as well as master data level as per the business requirement by using project transport process that is creating Charm request in Solution manager SM2 and creating RFC (Request for change) in SM7.
• Handling change request for new requirement by following CR process of the project.
• Preparing documentation for the changes and Key Solution Documents along with solution team.
• Worked on enhancement of an E commerce process.
• Sales process design with different Sales document Types, Contract, VMI issue and, VMI fill-up with PO, Third party process and Intercompany SO creation.
• Worked on special sales processes like consignments, third party and Intercompany sales.
• Doing unit testing and Integration testing.
• Support for UAT and RT.
• Preparing and giving handover to AM team members for handling new development and getting AM signed off.
• Preparing user’s manual and updating Configuration document, solution documents and processing for Cut-over plan and planning Go-live activities.
• Handling post go-live issue and fixing the error.

Confidential Bellevue, WA

SAP SD Functional Consultant.

Responsibilities:

• Analyzing business requirements documents to build functional specification.
• Configuring Order to cash business function as per the emerging marketing trends in Telecommunication industry.
• Designing solution to integrate third party vendors, national retailers and dealers in Confidential ’s SAP platform.
• Writing high level functional specification document for presentation to project leadership and low-level functional specification document for developer to start development.
• Designed and configured consignment process for a large-scale leading US retailer - Target Corporation.
• Designed and configured BOM sales order processing .The line items of the orders were to be priced at header level whereas ATP check at item level.
• Used material item category group LUMF, item category TAP and condition type KUMU to achieve the functionality.
• Configuring billing documents, sales documents, item categories, output types and output determination procedure, and a new pricing procedure.
• Working with Return Centre for on reverse logistics by sending return orders (RMAs), completing post goods receipt and issuing credits to customers.
• Working on communication strategy, message types, interfaces with the business partners including end user customers.
• Working on scheduling SAP jobs such as delivery due, Post goods issue, billing, backorder processing, custom order creation process, inventory feed and custom report generation.
• Worked in scheduling jobs in SAP using Tidal scheduler or SAP native SM36/37
• Identifying cutover tasks and putting them together in correct order in cutover plan.
• Preparing Knowledge Transfer (KT) document of the new supply chain solution and provide KT to application support team.

Confidential, Eagan, MN

SAP SD Functional Consultant.

Responsibilities:

• Involved in high level requirement specification HRS decided by Solution team
• Based on HRS, submitted estimation (Project Time Line) and got client sign off
• Prepared Solution Design Document SDD and got approval from Client
• Responsible for end to end implementation and release of the requirement
• Responsible for Production data validation and migration for new Sales Region
• Working with business users/owners to gather data migration requirements, design data mapping documents, and define business rules for cleansing, and transformation requirements.
• Collection of master data requirements to be processed, provide parameters for identifying obsolete / inactive records
• Consolidation of Material master, Vendor master, and Customer master data
• Extensively worked in order to get a 100 percent clean data where there is zero tolerance for duplicate records.
• Responsible for developing, configuring and moving the changes in testing client for Unit and Integration testing
• Responsible for validation and Unit test data preparation
• Supporting users for UAT and Interface testing and Validation
• Planning Go-live activities and responsible for Go Live and cutover activities.

Confidential, Latrobe, PA

SAP SD Support Consultant.

Responsibilities:

• Handling L2 Support for Global business and users Resolving and monitoring the incident within SLA.
• Providing workarounds and permanent solutions & documentation.
• Interacting and given training to user and super users for error handling assignments.
• Worked on interface and different type of idocs errors.
• Handling failed idocs, analyzing and guiding Monitoring team for further action to reprocessing & retriggering idocs
• Handling issues related to Master data.
• Handling issues related to sales Orders, Invoices and Outputs.
• Replicating and creating examples in RR1 system for Technical and L3 support and analysis.
• Verifying and doing hard closing for aged incidents
• Guiding the users for actions to be taken after incidents with solution details.
• Scheduling and conducting training for the team members, users and Super users.

Confidential, Waukesha, WI

SAP SD Functional Consultant.

Responsibilities:

• Gathered Business Requirements and prepared a Business Blue print for multiple business process and got signed off from Business.
• Defined and Assigned enterprise structure, setup sales area and assigned sales orgs.
• Configured Order Management activity from master data, Sales documents, Item category settings, Delivery and Invoicing.
• Configured Account groups and partner determination procedure for customer master and setup a new partner function.
• Configured multiple sales process, Delivery related billing, return order scenario, Credit memo, Drop ship scenario, Debit Memo, Invoice correction request, Consignment Process.
• Configured Pricing Procedure for the Business need and used Custom Routines configured Incomplete Procedures at sales order level and Item category level for each doc type and item category levels.
• Configured text determination at sales document header level and Item category level to be copied in the output forms and configured Output determination procedure in sales order, Delivery document and billing documents.
• Configured order to stock in availability check to transfer requirement settings at order level to MRP. Configured Material determination procedure for Business requirements.
• Assign sales area to credit control area at org structure level
• Setup Automatic credit control setting for credit control area at sales order, delivery level and Post goods issue at delivery level.
• Setup the Credit master at customer master data.
• Configured pricing determination procedure FI account keys and account determination setup with GL accounts.
• Defined Payment terms and Inco terms as per business need.
• Configured Availability check and transfer of Requirements for MRP planning to trigger the sales requirements.
• Participated in cross functional team meetings: Worked with other SAP core team members to ensure proposed solutions will work suitably with SAP and the support organization.
• Worked on test scenarios for Unit testing, Integration testing and UAT and getting the sign off after successful completion of testing for go live.
• Prepared User manuals for each business process and trained the users.
• Performed cut-over tasks before going live, and provided Go-live support.

Confidential, NY

SAP SD Functional Consultant.

Responsibilities:

• Understanding the As-Is business process of customer’s existing WCL business process.
• Worked with client counterpart to define project scope and project plans
• Gathered Business process flow by conducting workshops and interacting with process owners.
• Provided and analyzed question answers to Client for Blue Print preparation for GAP Analysis.
• Business Blue print preparation with BSD’s (Business Scenario documents), BPD’s (Business Process documents) and Business Process Procedures (Business Process Procedure) and signed off Map the requirements into SAP and provided solutions.
• Responsible for Primary documentation and Final documentation.
• Configured Organization structure, including sales organization, Distribution channel, Divisions, Sales offices and shipping point.
• Configuration of pricing procedure and maintaining condition records as per client’s business requirement.
• Configured consignment Process like consignment fill-up, Issue, Return, and Picking.
• Customizing of various sales document types, delivery documents and invoice
• Designed data transfer routines for copy control between different sales documents, sales to billing, delivery to billing
• Designed Order Management processes with custom Order Types, Item Categories, Schedule Line Categories and Copy Control settings for Sales Documents.
• In the Final Preparation involved in Unit Testing, Integration Testing and Final UAT.

Confidential, Allentown, PA

SAP SD Support Consultant.

Responsibilities:

• Studying and analyzing the present business processes pertaining to sales and distribution
• Providing immediate solutions to client/end user on run-time errors based on the severity of the issues. Resolving SD issues and queries to support day-to-day operations under a specific service level agreement
• Coordinate with onsite/offshore for ensuring timeliness and quality of deliverables. Documentation of solution in the call logging application.
• Handling issues related to Master data.
• Handling issues related to sales Orders, Invoices and Outputs
• I was responsible for answering SAP design related issues to the end user.
• Responsible for getting the testing scripts executed by the testing team.
• Replicating and creating examples in RR1 system for Technical and L3 support and analysis.
• Verifying and doing hard closing for aged incidents
• Guiding the users for actions to be taken after incidents with solution details
• Scheduling and conducting training for the team members, users and Super users.

Confidential, Atlanta, GA

SAP SD Support Consultant.

Responsibilities:

• Involved in resolving tickets / issues reported in the production environment
• Support in handling the issue Resolution in the areas of Pricing, Billing, and Shipping
• Interact with the users and Subject matter experts (SME) and resolving Client specific transactional &configuration related issues while resolving tickets
• Maintenance of Basic Functions like Material Determination, Listing and Exclusion, Free Goods and Account Determination using Condition Technique
• Troubleshooting with regards to shipping activities Picking, Transfer order and Post goods issue, Credit Management, Partner determination, Availability check and Transfer of requirements.
• Analyze new business requirements and applying configuration changes
• Coordination with Maintenance & Technical team for day-to-day operations
• As part of the day to day activity trouble shoot and monitor the Idoc flow, check for errors, coordinate with end users correct them and to rerun the Idoc
• Studying new reporting requirements and development Daily monitoring & quick resolution of the Tickets at various priority levels (High to low).