Consultant (lead, Projects) Resume
Frisco, TX
SUMMARY:
- More than 11 years of experience as SAP NW Basis Administrator with 5+ years of experience as Lead in SAP AMS Support project managing team size of 12+ SAP Basis Resource and 2+ years of experience in SAP Hana technology (1.0 and 2.0).
- Successfully delivered project activities involving SAP Build, Upgrades, Migration, Performance Optimization and Support with latest NW Components
- Core technical experience including SAP HANA, Business Objects, Solution Manager and SAP Netweaver ABAP and JAVA, Versatile experience and knowledge on various SAP Components.
- Handled multiple roles such as Team Lead, Track Lead, Delivery Lead and Project Lead; Received many accolade, appreciations and awards from Client, peers and leadership for delivery excellence, satisfied client relationships, value Ideas, project documentations and process oriented project plans.
KEY SAP SKILLS:
SAP: SAP ECC 6, NW 7.5, Solution Manager 7.1 and 7.2. Business Objects 4.2, APO Live Cache 7.7, MDM, PI 7.3, Portal, BW, Revtrack
OS: AIX, Unix, LINUX and Windows
Database: Hana 1.0 SPS12, Oracle 11g and 12c, Maxdb, MS SQL, Sybase ASE
EXPERIENCE:
Confidential, Frisco, TX
Consultant (Lead, Projects)
Responsibilities:
- Responsible to generate and implement various SAP projects in DPSG Landscape
- Project planning, effort and resource estimations and presentations to customer
- SAP roadmap presentations for future solutions
- End to end technical implementation of all major projects signed by customer
- SME support during critical and priority SAP Technical issues
- Automation solutions and continuous improvement planning
- Project support for Migration of ECC - HANA to S/4 HANA and
- Project support for ECC-Oracle to ECC-HANA 1.0 DMO migration.
- SAP Business Objects Business Intelligence Platform (SBOP) Upgrade from 4.0 to 4.2
- SAP Business Objects Business Intelligence Platform (SBOP) Heterogeneous Migration using PMT tool from MS SQL to Sybase Anywhere
- SAP Solution Manager 7.2 installation and configuration of various solutions including Technical monitoring, Migration of all manage system from Solman 7.1 to Solman 7.2 including Hana and BOBJ.
- Solution Manager CTS+ configuration for Hana transports
- SAP Netweaver upgrade from 7.1 to 7.5 .
- Installation of Hana Cockpit 2.0 on Cloud OS for purpose of Hana Dashboard monitoring for Hana 1.0 SPS 12 .
- Overall administration of SAP Hana 1.0 and 2.0
- SAP hardware and DB migration using SWPM export/import
- XI Roadmap planning to migration from XI to PRO 7.5
- SAP Monitoring automation using Confidential support for PowerShell scripting
Confidential
Associate Consultant
SAP Systems: SAP ECC-HANA, BW-HANA, Portal, BOBJ, XI, MDM, APO and Solution Manager 7.1
Platforms: AIX, Unix, Linux, Windows
Responsibilities:
- As SAP Basis Track Lead, responsible for overall operations and delivery
- People Management, Team Management and Project Management
- Resource Time Management & Shift and On-Call rotation
- Team training and skill tracker
- Team integration and Motivation
- Conducting Interview for SAP Basis track for project and across HCL
- Technical SME support for all supported Modules of SAP Basis
- Project Audit Compliance
- L3 and SME Support in any High Severity issues and project activities
- 24 hrs Escalation support
- Migration of MDM 7.1 from Windows 2003 virtual server to Windows 2008 Physical server
- Support Pack Upgrade of ECC 6.0, BW, Java and MDM components using near Zero time downtime
- BW Dual Stack System Refresh
- BW Dual Stack Split for Hana migration
- HANA Support and administration of SPS09, SPS12
- Oracle upgrade from 11g to 12g
- System build activity for Netweaver Java on Oracle 12
- Performance tuning and analysis using SAP Early Watch Check report and various trend analysis reports from SAP
- Archiving of technical tables using SAP ADK
- Capacity planning and growth forecast for entire year
- Ticket SLA tracking and categorization of Basis tasks and activities
- Remedy management such as ticket auditing, reduction in ticket aging, hop management etc.
- Resource shift rotation optimized as per Lean Model
- Resource and Staffing management such as resource on-boarding/off-boarding, training needs skill building session, appraisal and growth planning
- Regular team meetings and MOM for tracking
- Customer communication and presentation of Yearly, Monthly and Weekly Deck for Calendar year and planning
- Integration of Solution Manager 7.1 to Manage system for Technical Monitoring
- Focus on Automation for routine tasks such as Monitoring, Capacity planning, remedy ticket creation etc. using external tool and scripts (Such as Windows Powershell)
- SharePoint management to keep shared repository of all project documents for quick reference
Confidential
SAP Basis AMS Support
Responsibilities:
- Build repository of Project documentations and review of all transition documents
- Build team and lead offshore delivery
- Prepared Application Specific Control Procedure document for SAP Basis
- Prepared manual monitoring template for all SAP system supported by Confidential along with Dashboard to present monthly monitoring data to UGL
- Prepared SAP Early Watch Report analysis process and excel sheets for weekly reporting
- Daily ticket processing and reporting to UGL
- Promoted skill building within team for MaxDB and Portal
Confidential
Senior SAP Basis Consultant (July 2010 to May 2011)
Responsibilities:
- Ensured efficient Delivery Excellence, Team motivation; Project Audit Compliance and update of project Documents
- Performed SAP ECC performance optimization with parameter tuning, DB Reorg and installation of additional application instance. Avg. Diag. response time bought down to ~800 ms from ~1000 ms.
- Provided technical guidance and inputs in preparation of almost all project work plan such as Oracle upgrade plan, DB Migration plan, LC upgrade etc. and high level plan template sheets such as SP upgrade, kernel upgrade, SBP upgrade etc.
- Prepare Monthly service desk report with SAP Basis Updates and present same to customer during monthly governance meeting
- Created, moderated and organized central repository for Project Documentations so that all Project artifacts and supporting documents can be referenced quickly
- Performed Oracle upgrade form 10g to 11g; Received client appreciation for efficient co-ordination and project delivery within deadline
- Implemented advance oracle compression technique and performed Offline DB Reorg reducing overall Database size across 26 SAP system by 40%
- Migration and Consolidation of SAP system to save on hardware cost and promote reusability of existing hardware resource
- Migration and Consolidation of SCM Optimizer
- Implementation of RMAN Backup strategy
- Installation of Solution Manager 7.1 for Coats SAP landscape
- Installation and support of SAP SBOP NW 7.3.BW landscape
- Migration of SAP Router server and registering of SAP system
- Standardization of SAP processes and creation of AID (Application Information document), ASCP (Application Specific Control Procedures), SOD and RACI document for Project
- Prepared Backup & Restoration data sheet for Coats SAP system to meet contractual obligations
- Consolidated Pre-approved downtime sheet captured for all Coats system and freeze it in consultation with Client
- Standard process to report and document change and risk management
Confidential
SAP Basis Consultant
Responsibilities:
- SAP and DB Hardware Migration
- Oracle Data Guard configuration
- DB upgrade from 9i to 10g and version upgrade from 10.2.0.2 to 10.2.0.4
- Implemented recommended Oracle Patches and Parameter changes
- Part of Mock DR event - planning and execution for SAP R/3 4.6c, MDM 5.5 and PI 7
- MDM 5.5 support pack upgrade from SP04 to SP06 (Design Phases)
- MDM 5.5 upgrade to 7.1 (Design Phases)
- Automation of MDM archiving
- Configured CCMS for the XI system
- Solution manager configurations in SAP R/3, PI 7.1, EP 7, MDM 5.5
- Configured SLD and new track changes in CMS
- Implemented SAP recommended housekeeping tasks and process improvements
- Kernel Upgrade from 32 bit to 64 bit
- Enhancements like DBVerify
- RTA, ST-A/ST-PI, WP-PI plug-in Installation
- Profile parameter changes as per SAP recommendation
- Implementation of Early Watch Steps to Database Server & Application Servers
SAP Security Admin
Confidential
Responsibilities:
- Point of contact for the quarterly and yearly SOX audit across the HP landscape consisting of more than 100 clusters or servers; Got many accolades from client for this highly critical job that keeps the systems out of Audit Risks
- On time performance for tickets in the form of Service Requests (SRs) and Work Order Request (WOs) and delivery within SLA and proposed budget
- Perform Monthly Activities like User Inactivation and Action needed to correct User's Setup
- Implementing new process for performing audit tasks, this reduced rework and made systems risk free
- Worked at client's location (15th Nov' 07- 31st March '08) and had direct interaction with client for all work related concerns
- Helped implementing tool to automate user Access Maintenance tasks, this involved direct interaction with Role approvers and helped them in creating their Users
- Conducting approver's training on SUIM transaction so they can use the t-code to pull information reports required for periodic review and audit purpose
- Analyze Root Cause of Authorization Problems and fix the missing authorizations
- Comprehensive knowledge transfer relating to Best Practices, authorization concept, security design/implementation and project objectives to new joiners and client personnel
- Documentation on different topics related to Security like SUIM and about Security roles and responsibilities