SUMMARY:

• Dynamic, skilled, SAP Professional with proven success in implementing SAP across multiple business solutions.
• Proven leadership capabilities in providing workable strategies and building successful teams for maximum effectiveness.
• Broad array of SAP experience from organization change management to application implementation.
• Implemented GRC Virsa suite (Compliance Calibrator, Access Enforcer, FireFighter, Role Expert) to ensure SAP roles are built and user access is provisioned without SOD violations and critical activities are monitored.
• Implemented Centra LMS and CMS applications during Confidential to successfully track and deliver training for 10,000 users across 400 locations throughout US and Canada on multiple SAP modules and business solutions.
• Led the change management effort to upgrade enterprise SAP system. Managed and coached a team of business analysts who reviewed and updated hundreds of SAP procedures within the project timeline.
• Coordinated all aspects of recruiting and hiring of high potential MBAs from top Confidential, resulting in 15 new hires who went on to hold key leadership positions within the company.
• Co - designed and implemented on-line documentation system for mill-wide access at a facility by listening to and gaining the trust of a workforce that refused to participate in the development of training prior to that point for fear of participating in the creation of a “scab manual”.

PROFESSIONAL EXPERIENCE:

Confidential, WA

SAP Security Administrator

Responsibilities:

• Maintain security architecture for a large and diverse system landscape that accommodates multiple support functions such as prototyping, development, testing and training. Manage security and user access for multiple SAP applications across landscape including: SAP Portal, 3.1h, R/3, ECC 5.0, ECC 6.0, BI NW2004, Solution Manager, Dispute Management, SAPGUI and GRC Virsa.
• Lead role build and user account creation activities for project releases; adhering to an aggressive project release timeline. Create SAP security roles and authorizations as defined by functional specifications. Collaborate with business functional teams and other support teams during build and test process to ensure roles are built as designed and functional in Production.
• Implemented GRC Virsa suite (Compliance Calibrator, Access Enforcer, FireFighter, Role Expert) to ensure roles are built and user access is provisioned without SOD violations and critical activities are monitored.
• Defined and documented processes and procedures to operate and monitor environments. Developed and implemented processes to ensure Sarbanes Oxley compliant SAP systems. Actively monitor sensitive transactions.
• Utilized SU53 and ST01 to troubleshoot authorization issues to solve security issues.

Change Management Analyst/Training Lead

Confidential

Responsibilities:

• Created training design and development strategies, processes and work plans. Managed training design progress against plans across multiple functional areas simultaneously.
• Led the change management effort to upgrade enterprise SAP system. Managed a team of business analysts who reviewed and updated hundreds of SAP procedures within the project timeline. Assessed overall system impacts and created the change management (critical path) project plan to mitigate risks.
• Successfully coordinated training administration activities across 18 primary pulp and paper complexes; including training the site training administration teams, monitoring their progress and offering assistance where needed.
• Managed project training information systems, including data build for new functionality and system maintenance. Managed use of environments by instructors and students, including scheduling availability and troubleshooting issues.

Recruiting Coordinator

Confidential

Responsibilities:

• Coordinated all aspects of recruiting and hiring of high potential MBAs from top Confidential .
• Participated in the hiring process resulting in 15 successful new hires.
• Facilitated new employee on-boarding process, including interfacing with Employee Relocation Services and Human Resources to insure successful integration.
• Worked closely with several senior managers to ensure IED team members were mentored into next positions in businesses within the company.

Confidential, Longview, WA

Technical Writer/Desktop Publisher

Responsibilities:

• Worked closely with the Training and Development Professional and the Training Coordinator in development, design and delivery of operator, computer, and safety training packages.
• Co-designed and implemented on-line documentation system for mill-wide access.
• Helped form the Training Council appointed to create training materials designed within complex union guidelines for sites paperboard and containerboard machines. Contractor - Customer Service.
• Acted as liaison between mill and customers to ensure problems were solved in a timely manner.
• Tracked customer complaints and credits for off grade product resulting in recommendations for paperboard crews to better meet customer requirements.
• Provided mill with statistical support on customer claims.

Confidential, Washougal, WA

Sales Coordinator

Responsibilities:

• Coordinated hazardous waste treatment and recycling services for a large sales territory in Oregon State.
• Managed on-going government collection contracts including DEQ, BLM and Lane County’s annual household hazardous collection event.
• Monitored customers waste streams for Federal, State and local environmental regulation compliance.