SAP Enterprise Analyst Resume

SUMMARY:

SAP Functional Analyst with over 18+ years of experience in the following modules: I - SU CCS 6.0, SD, CRM, MM, WM, PM, PP, FICO, CRM Middleware, and BW. Proven strengths: quickly identify areas in need of new processes in order to improve productivity and efficiency, detailed orientated, team player, independently taught any new SAP module or process with ease, designed/Implemented any new or existing processes required, trained employees which provided the necessary knowledge to perform job. I’m a determined independent individual always looking for areas of improvement. The motto I strive to live by “wisdom is worth more than gold.”

SKILLS:

SAP ISU Billing & Invoicing * SAP SD * SAP FICO * HP Automation Tools SAP RDI Invoicing * SAP CS * SAP PM * Certified Agile Methodology SAP DM * SAP MM * SAP PP * 24 x 7 Technical Support SAP CRM * SAP IM * SAP BW * Excel, Word, Visio, PowerPoint SAP FICA * SAP WM * SAP CRM Middleware * ERP Implementation Methodology

PROFESSIONAL EXPERIENCE:

Confidential

SAP Enterprise Analyst

Responsibilities:

Responsible for design, configuration, operations, maintenance, and enhancements of SAP Enterprise Applications (I-SU 6.0, SD, CRM, and WM) ensuring the business units needs are met at all times.
Constantly managing multiple project assignments.
Resolve technical issues, analyze existing procedures/systems, develop/implement operational improvements, define technical requirements, develop specifications, develop testing criteria, conduct testing, determine system integration points, plan implementation strategies, communicate technical information to the user community, rotating a weekly 24x7 on call support shift supporting SAP Applications.
Implemented new residential, commercial, budget billing, collective and SD invoices with new print vendor, which included meeting hard deadlines, design changes and process changes. This improved our SLA’s and our invoice processing which improved our reliability by changing key processes. This also included our payments area as well.
Reduced customer call volume by 25% due to the newly created web self services: move in/move out for both residential and commercial customers.
Designed all necessary processes which included complex business rules around regions, scheduling, collections, and credit.
Worked on first ever Agile project team for any new enhancements, existing bugs for revenue operations which included operations, billing, theft, credit, grid, and customer service. Our team
Delivered the most code changes out of 6 agile teams.
Worked last minute with multiple teams to deliver key necessary components successfully and on time meeting all deadlines using the agile methodology.

Confidential

SAP Sr Consultant

Responsibilities:

Worked on a variety of different projects ranging from SAP ISU and SD implementations, SAP upgrades, SAP Support.
Worked in SAP from 3.1H to ECC6. Experience with proposals and requirements analysis.
Supported SAP demos for sales department in order to gain new clients. Part of the core billing/rates team for any ISU projects ranging from full implementation or support only.
Lead workshops for requirements analysis. Designed all functional specifications for custom programs, workflows, function modules, or reports.
Developed Street Light, Non-Street Light Rates, TSP Rates, and Custom Rates necessary to support first client to go live with CRM integrated with ISU.
Configured all billing and invoicing items like: outsorts, billing blocks, line items, etc.
Successfully developed invoice RDI file for all invoices (residential, commercial, budget billing, collective) with 3rd party print vendor Streamserve

Confidential

SAP Functional Consultant

Responsibilities:

Supported any necessary changes due to new laws.
This required all plants to be redesigned and configured to support a Hard go live of January 1s.
Trained other consultants on the necessary configuration required for inventory, sales orders, shipping, etc.
Performed all testing in areas of SD, IM, and WM.
Identified all the custom programs which required code changes as a result of the newly created plants.
Implemented successfully 8 new plants to support a hard deadline of January 1 or company would have been fined.
Identified unknown issues with custom programs, which required necessary code changes, or the programs would have failed due to the new plants replacements.
Company tried to hire me as a full-time employee due to my work abilities and my ability to work well with the members of the core team.

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship