SUMMARY:

• Having 7+ years of experience as a SAP SD OTC Functional Consultant in ECC 6.0 and 7.2 including 2 full life - cycle Implementations, Rollouts, Testing and Support and having 4 years’ experience in portal industries (Shine.com- Job portal) and held various positions in marketing and sales.
• Involved in requirement gathering, preparation of Business Blueprint, Configuration, Customization, Testing, integration testing, regression testing, UAT testing,, Go-live and Post implementation support.
• Understand the business model and mapping the business processes to SAP and determining the project scope.
• Hands on experience in master d Confidential maintenance, field and tables.
• Proficient in customizing different Sales Orders such as Standard sales order.
• Worked on Customer master, Quotation, Contracts, Account assignment.
• Functional expertise in Basic Functions such as Pricing, Billing, Shipping, Transportation, and Availability check (ATP) and Credit Management.
• Pricing Experience and Taxes: Configuration of Condition Types, Condition Tables and Access Sequences, Determining and Maintaining Pricing Procedure, Creation of Condition Records, Special Pricing Functions such as Condition Exclusion and Analysis of Pricing.
• Working on Credit Memo, Debit Memo, and Resource related billing (RRB).
• Expertise in configuring Sales, Delivery, Billing Document types, Item Categories, Schedule Line Categories, Intercompany, Free Goods, Third Party Sales and Copy Control as per the scenarios.
• Worked on EDI, IDOC, LSMW, Inbound and outbound parameters, (middleware) Web method, SFDC.
• Experience on end to end testing using HPQC, ALM and reported bugs.
• Worked on Debugging, BADI and SAP script.
• Worked on Idoc and EDI- Order confirmation.
• Handling Tickets for SD, PS, MRS, PP, QM related issues by analyzing the errors, searching for causes of errors and providing correct solutions (SericeNow is a ticketing tool).
• Conducted Core user , prepared manuals, Worked closely with technical consultant
• Involved in Preparation and documentation of the Test Scenarios and Test Cases, test execution, test verification and defect tracking.

TECHNICAL SKILLS:

ERP systems: SAP R/3 (4.6 and ECC 6.0)

Cross Applications: ALE, EDI AND IDOCApplication MS Office Suite (Outlook, Excel, Word, PowerPoint)

Modules: SD, PS, MRS, MM, QM, FI

WORK EXPERIENCE:

Confidential, Tampa, Florida

SAP SD Consultant

Responsibilities:

• Working on Resource related billing (RRB), Standard billing and pricing configuration.
• Working on SD, PS, MRS, PP and QM modules.
• Working on EDI messages.
• Working on tickets, proving root cause and solutions.
• Enhancements, Break-Fix and closing change request.
• Provide to users.
• Designing, developing, implementation End to end testing using HPQC, ALM.
• Creating test case and documents.

Confidential, Tampa, Florida

SAP SD /OTC Consultant

Responsibilities:

• Involved in Go live and support.
• Solving Go live issues and trouble shooting.
• Working on Resource related billing (RRB), Standard billing and pricing configuration.
• Working on SD, PS, MRS, PP, MM and QM modules.
• Working on EDI messages.
• Working on tickets, proving root cause and solutions.
• Enhancements, Break-Fix and closing change request.
• Have to provide after GO live.
• End to end testing using HPQC, ALM.
• Creating test case and documents.
• Working on integration with different module

Confidential

SAP SD/LE Consultant

Responsibilities:

• Consultant responsible for support of multiple locations.
• Supporting numerous issues in the areas of resource allocation (MRS Module), PS Module, Sales order, inbound delivery, outbound delivery, Billing and interface like customer connect and working with users.
• Responsible for support order to cash processes in several locations including Dubai, Saudi Arabia, USA, Japan, Singapore, China, and Malaysia, Spain.
• Working with user for various process and provide the solution.
• Working closely with tech team for testing the new configuration.
• Involved in providing Functional support, testing of new enhancement as per client’s requirement.
• Working on SD, MRS, MM, Fi, PP, QM, FI and PS modules.
• Worked on new Output Type configuration.
• Preparing business process documents for the sales and distribution activities.
• Preparation of test cases and user documentation. to the users.
• Providing support to client by resolving SD, MRS, PP, FI, MM, QM and PS module tickets.
• Handing of client calls.
• Preparing of MOM (minutes of meeting) and status calls
• Working on ticketing tool like ServiceNow.
• Working on interface like Customer connects and HPQC, ALM

Confidential

SAP SD Consultant

Responsibilities:

• Involve in BBP.
• Configured Sales document types, item categories and schedule line categories.
• Configure Credit Management.
• Configured Availability check and Transfer of requirements.
• Configured Output determination.
• Worked on Copy Control Requirements.
• Configure pricing procedures.
• Configured revenue account determination.

Confidential

SAP SD Consultant

Responsibilities:

• Sr. Associate consultant responsible for support of multiple locations.
• Supporting numerous issues in the areas of resource allocation (MRS Module), PS Module, Sales order, inbound delivery, outbound delivery, Billing and interface like customer connect and working with users.
• Responsible for support order to cash processes in several locations including Dubai, Saudi Arabia, USA, Japan, Singapore, China, and Malaysia, Spain.
• Working with user for various process and provide the solution.
• Working closely with tech team for testing the new configuration.
• Involved in providing Functional support, testing of new enhancement as per client’s requirement.
• Working on SD, MRS, QM and PS modules.
• Worked on new Output Type configuration.
• Preparing business process documents for the sales and distribution activities.
• Preparation of test cases and user documentation. to the users.
• Providing support to client by resolving SD, MRS, QM and PS module tickets.
• Handing of client calls.
• Preparing of MOM (minutes of meeting) and status calls
• Working on ticketing tool like ServiceNow.
• Working on interface like Customer connects and HPQC, ALM.
• A result oriented professional experience in Sales.
• Proficient at maintaining cordial relationship with customers, identifying their individual need, providing solution to their problems, providing good after sales service ensuring customer satisfaction and their retention
• An effective communicator with excellent relationship building & interpersonal skills.
• Target and oriented with an ability to take up challenges and perform in challenging work environments.
• Managing the sales and marketing operations and accountable for increasing sales growth.
• Driving sales initiatives to achieve business goals.
• Exploring potential business avenues & managing marketing & sales operation for achieving increased business growth & initiating market development efforts.
• Analyzing latest marketing trends & tracing competitors’ activities & providing valuable inputs for tuning corporate sales & marketing strategies.
• Identifying prospective clients from various sectors, generating business from the existing and there by achieving business target.