PROFESSIONAL SUMMARY:

• Over 15 Years of IT Industry experience. 12 years plus extensive experience in SAP Basis administration.
• Experience in installation/Implementation and operations support of SAP Net weaver 7.5.
• Support experience on SAP products like ECC, BW, CRM, Solution Manager, BI, XI/PI, Enterprise Portal, SCM and SRM on Unix/Windows.
• Involved in SAP Security Administration & Authorizations, experience in all aspects of BASIS Administration.
• 24/7 support model experience and leading the onsite and offshore teams.
• Participate in large complex projects, including new deployments, upgrades, ongoing support and maintenance activities
• Good Documentation and Presentation skills, global experience and quick understanding of business processes related to large - scale companies.
• Experience in understanding the critical issues and worked along with the Business, Functional and Technical teams for building the effective road map and achieving the key milestones.
• Good understanding of ITIL concepts such as Change Management, Incident Management, Problem Management
• Comfortable with creating and maintaining documentation around standards, procedures and best-practices
• Support experience on SAP products like ECC6.0/ehp8, BW7.5, CRM7.0, Solution Manager7.2, XI/PI7.5, Enterprise Portal7.3, SCM7.0/ehp4, MDM 7.0, SRM7.0 on UNIX.
• Experience in daily monitoring, session management, view log and Activity, setting up and interpreting the results from Solution Manager Diagnostics for JAVA stack.
• Understand with SLD
• Experience in HANA Administration - SAP Landscape Transformation (SLT) configuration & set up, Data provisioning for SLT configuration, SLT server maintenance &Defining Users and Security provisioning for HANA SLT.
• Experience in SAP System Upgrades with SUM.
• Experience in SAP Net weaver 7.0 Java administration.
• Involved in SAP Security Administration & Authorizations.
• Experience in all aspects of BASIS Administration including Client Copy, Client export, System copy(Migration), System refresh, Spool administration, System backup, Change and Transport System, Patches, Kernel upgrades, support packages, Add-on, Workload Analysis, CCMS monitoring, BRTOOLS, Performance Tuning and Troubleshooting.
• Experience in CCMS alert Configuration/ SAPCCMSR/SAPOSCOL installation, troubleshooting.
• Experience in Adobe Services configuration
• Experience in Printer configurations and trouble shooting
• Experience in monitoring SAP J2EE engine using JCMON/JSMON/Wily Introscope and checking logs of dispatcher and server
• Database administration using BRTOOLS (adding data file, offline backup, online backup and additional functions)
• Diversified knowledge of Hardware, OS, SAP and database that help to resolve any kind of issues.

PROFESSIONAL EXPERIENCE:

Confidential, Detroit, MI

SAP Basis Administrator

Responsibilities:

• Upgrade planning and execution (Add-Ons, Kernels, Support Packs, EHP)
• System refresh - Quality systems and Sandbox systems with LVM(SAP Landscape Virtualization Management).
• System copy and new systems build - Database Restore and Export/Import with SAPInst(SWPM).
• Standard SAP BASIS activities (including starting, stopping, configuring, and maintaining multiple SAP environments
• EHP upgrades - EHP5/EHP6/EHP7/EHP8 upgrades with SUM tool.
• SAP Notes recommendations and Applying OSS Notes
• SAP Support packs - downloads/upgrades via spam/saint, JSPM, SUM tool.
• Basic SAP Database Administration and Database monitoring using DB02 (space overview, alert log, table space monitoring, archive backups and backup logs )
• Application support/User support. Performing routine health check for SAP systems.
• Daily monitoring of the SAP system landscape -ABAP dumps, System logs, System Locks, Updates, Background jobs, Work processes, Spool data, and Workload statistics
• Solution Manager Change Management process - Transport Management process (ChaRM)/Helpdesk/Systems monitoring with Techmon.
• Adobe Services configuration
• Configuring/maintaining Printers in SAP. Maintaining Printer related issues
• Kernel Upgrades/Support Packs Stacks/Add on Support Packs
• Early Watch settings and performing the activity based on the Early Watch Report.
• Perform user administration (creating, changing, password reset, maintaining, deleting user accounts and assigning roles).
• Applying Standard license using SLICENSE, Maintenance license during upgrade.
• Profile maintenance - maintain the profile parameters
• Maintain system profiles and defining operation modes.
• Client maintenance upon business approvals.
• Worked on mail configuration in SAP system using SCOT and SOST
• Monitoring SAP J2EE engine using JCMON/Wily Introscope and checking logs of dispatcher and server.
• Maintain/Create RFC connections
• Check the Inbound/Outbound queues/transactional RFC’s
• RFC/trusted RFC's configuration and troubleshooting
• Design and implement SAP HANA data modeling using Attribute View, Analytic View, and Calculation View.
• SAP HANA Data provisioning using SAP Landscape Transformation and SAP Data services
• Maintaining OSS connection requests

Environment: AIX/Linux/DB2/ECC 6/SCM 7.0/PI 7.5/BI 7.3/CRM 7.0/Solution Manager7.2/ Enterprise Portals7.3/Putty/Exceed/LVM

Confidential, Waterbury, CT

SAP Basis Administrator

Responsibilities:

• Performance tuning
• Create, manage and monitor batch jobs
• Monitoring / Alert Setup
• Client copies/system refresh
• Adobe Services configurations
• Profile maintenance - maintain the profile parameters
• Maintaining OSS connection requests
• Applying OSS Notes
• Perform user administration (creating, changing, password reset, maintaining, deleting user accounts and assigning roles).
• Configuring/maintaining Printers in SAP
• Maintaining Printer related issues
• Maintain system profiles and defining operation modes.
• Client maintenance upon business approvals.
• Worked on mail configuration in SAP system using SCOT and SOST
• Monitoring SAP J2EE engine using Wily Introscope and checking logs of dispatcher and server.
• Applying OSS Notes
• RFC connections setup and troubleshoot
• Check the Inbound/Outbound queues/transactional RFC’s

Environment: Windows 2012/ MS SQL Server 2012 (SP 1) - 11.0.3393.0 (X64) # SP1 Enterprise Edition

ERP: ECC 6/PI 7.1/BI 7.3/Solution Manager7.3/ Adobe Services

Confidential, Center Valley, PA

SAP Basis Administrator

Responsibilities:

• System Builds
• Client Copies
• System Readiness
• End to end configurations
• Performance tuning
• RFC connections setup and troubleshoot
• Create, manage and monitor batch jobs in Redwood CPS and SAP.
• Monitoring / Alert Setup
• Spool/Printer setup
• Adobe Services configurations
• Profile maintenance - maintain the profile parameters
• Maintain system profiles and defining operation modes.
• Client maintenance
• Maintaining OSS connection requests
• Applying OSS Notes
• Perform user administration (creating, changing, password reset, maintaining, deleting user accounts and assigning roles).

Environment: HP Unix / Oracle 11g

ERP: ECC 6/HCM 6/BI 7.3/CRM 7.0/XI/PI7.3/Enterprise Portals7.3/Solution Manager7.3/ Adobe Services

Confidential, Detroit, MI

Senior SAP Basis Administrator

Responsibilities:

• Reconfigure RFC connections
• RFC/trusted RFC's configuration and troubleshooting
• Schedule and maintain house-keeping jobs
• Application support/User support
• Performing routine health check for SAP systems
• Moving transports in the Landscape through Solution Manager/Change Management process
• Database administration using BRTOOLS (adding data file, offline backup, online backup and additional functions)
• Database monitoring using DB02 (space overview, alert log, table space monitoring, archive backups and backup logs )
• Maintaining OSS connection requests
• Perform user administration (creating, changing, password reset, maintaining, deleting user accounts and assigning roles).
• Applying OSS Notes

Environment: HP Unix / Oracle 11g

ERP: ECC 6/XI/PI 7.3/Solution Manager7.0

Tools: Putty/Exceed

Confidential

Senior SAP Basis Administrator

Responsibilities:

• Application support/User support
• Performing routine health check for SAP systems
• Daily monitoring of the SAP system landscape -ABAP dumps, System logs, System Locks, Updates, Background jobs, Work processes, Spool data, and Workload statistics
• Create Users, Roles, Privileges, Packages, Schemas as part of HANA Security and Development
• Design and implement SAP HANA data modeling using Attribute View, Analytic View, and Calculation View.
• SAP HANA Data provisioning using SAP Landscape Transformation and SAP Data services
• System copy, Client Copy, System refresh and EHP upgrades
• CCMS alert Configuration/SAPCCMSR/SAPOSCOL installation, trouble- shooting
• Configuration of SSO
• Adobe Services configuration
• Moving transports in the Landscape through Solution Manager/Change Management process(ChaRM)
• Deploying web applications
• Database administration using BRTOOLS (adding data file, offline backup, online backup and additional functions)
• Database monitoring using DB02 (space overview, alert log, table space monitoring, archive backups and backup logs )
• Maintaining OSS connection requests
• Create, manage and monitoring background Jobs in Redwood CPS
• Configuring/maintaining Printers in SAP
• Maintaining Printer related issues
• Database / Application Server administration
• Kernel Upgrades
• Support Packs Stacks
• Add on Support Packs
• Early Watch settings and performing the activity based on the Early Watch Report.
• Perform user administration (creating, changing, password reset, maintaining, deleting user accounts and assigning roles).
• Worked on Missing authorizations and assigned it as per the business need.
• Applying Standard license using SLICENSE, Maintenance license during upgrade.
• Profile maintenance - maintain the profile parameters
• Maintain system profiles and defining operation modes.
• Client maintenance upon business approvals.
• Worked on mail configuration in SAP system using SCOT and SOST
• Monitoring Servers OS file systems, deleting core file, navigating through files and directories.
• Monitoring SAP J2EE engine using JCMON/Wily Introscope and checking logs of dispatcher and server.
• Configuring SAP J2EE engine using Configtool and Visual administrator
• Installing patches for JAVA instance using JSPM and deploying JAVA applications using SDM
• Applying OSS Notes
• Maintain/Create RFC connections
• Check the Inbound/Outbound queues/transactional RFC’s
• RFC/trusted RFC's configuration and troubleshooting
• MDM - Mount/unmounts, connect to repository, repository creation, managing repositories, synchronization of slave repository with the master repository, archive repository through MDM console.

Environment: HP Unix / Oracle 11g

ERP: ECC 6-ehp6/BW NetWeaver 7.3/ HANA sp04/ CRM 7.0/WAS7.0/XI/PI7.1/SCM7.0/SRM7.0/GTS 7.3/MDM7.0/Live Cache/Enterprise Portals7.3/Solution Manager7.0/Virsa/TDMS/ Adobe Services/Redwood CPS

Tools: Putty/Exceed

Confidential

SAP Basis Administrator

Responsibilities:

• Day to day Production support
• Daily monitoring of the SAP production, test and development systems.
• Installation of IDES system.
• Transport Management System (TMS) activities.
• Managing and administering regular backups.
• On-going Basis Administration support of SAP R/3 systems.
• Perform client maintenance on R/3 landscape systems.
• SAP security through the profile Generator and Management of SAP users and Authorizations.
• RTS Support
• Configuration and Maintenance of SAP printers
• Batch/Background Jobs Management.
• Applying Support Packages & Implementing OSS Notes
• Kernel Upgrades
• SAP upgrade from 4.6 to ECC 6.0