Sap Functional/scrum Master Resume
Philadelphia, PennsylvaniA
SUMMARY
A technology driven professional with extensive experience in Financial Services, Insurance and Retail. Specialized in defining, analyzing and documenting software requirements, project management, conducting UAT cycle and supporting business unit on large scale transformation projects by bridging the gap between business and technology
TECHNICAL SKILLS
Programming Languages and Tools: .Net, PL/SQL, Core Java, Unix Shell Script, R, SAS
Software / Products: HP QC, Rational Rose, Jira, Jama, Tableau, Worksoft Certify, SAP Solution Manager, CBTA, SPSS, TFS
General Tools: Microsoft Office, Microsoft Visio, Microsoft Project
DevOps: Git, Jenkins
PROFESSIONAL EXPERIENCE
Confidential, Philadelphia, Pennsylvania
SAP Functional/Scrum Master
Responsibilities:
- Responsible for managing the scrum process in agile methodology
- Tracking and reporting team performance metrics to the stakeholders
- Groomed user stories and updated IT roadmap based on the priority of the stories of the backlog
- Successfully led S/4 HANA migration testing with hundred plus user stories
- Increased resource productivity by 15% by automating regression and integration test suite with Worksoft
- Reduced posting errors by 40% during month end close process by creating SQVI queries which identified potential revenue posting errors in advance
- Created business process maps, use cases, workflow diagrams and functional specifications
- Build interactive dashboards for the management with SAP analytics cloud to report key KPI’s
- Conducted design thinking workshops with power users and created business use cases for a chatbot for Revenue Accounting & Reporting module
Confidential
Senior Consultant, System Integration
Responsibilities:
- Operationalized a Center of Excellence for program releases and steady state production support
- Managed multiple projects simultaneously including monitoring timelines, effort estimation and resource modeling
- Created project charters, project kick off decks, project governance documents and a detailed RACI matrix across vendor and client resources
- Setup the tools and templates for standardized reporting, defect management, requirement traceability matrix, change request and test status reports
- Identified continuous improvement areas which reduced testing efforts by 25%
- Designed Tableau dashboards to present key KPI’s to stakeholders
- Provided data and analytics support to different teams by validating data, synthesizing insights, and presenting results
- Used SQL and BI solutions in data modeling and database design
- Supervised the efforts for the annual project audit activities
Confidential
Consultant, System Integration
Responsibilities:
- Ensured on time closure of requirements and design items through joint application sessions
- Translated product design concepts into business requirements and detailed functional requirements
- Involved in requirements prioritization, release scope definition and change management
- Created a scope selection model to identify the minimum set of scenarios to maximize the coverage across key business processes, change requests and third - party interfaces
- Timely resolved critical defects in defect triage calls with the third-party vendors
- Led production cutover activities which involved setting up the pre-requisite data, devices and execution within a fixed window to ensure production stability post go-live
- Managed entire UAT testing cycle with a team with of five testers and identified critical defects for FATCA Compliance
- Created detailed training material for business users to get acclimatized to key tools for UAT
Confidential
Programmer Analyst
Responsibilities:
- Subject- matter expert on root-cause analysis, incident and problem resolution for JDA Arthur planning tool
- Leveraged shell scripting techniques to reduce downtime of systems to provide uninterrupted service
- Customized JDA tool by using UNIX shell scripts to implement the product hierarchy change
- Tested PCI/DSS compliance for Point of Sales (POS) Systems for a retail client
