Lead Sap S4 Hana Sales & Marketing Consultant Resume
PhiladelphiA
PROFESSIONAL SUMMARY:
- I have 20 years’ professional experiences in SAP consulting, business process re - engineering, business analysis and design, post implementation support
- 15 full life cycles and over 17 implementations
- Established SAP Academy Certified consultant in Sales and distribution (SD), Logistics Execution, Materials Management (MM) and SAP S4 HANA 17.09
- Extensive configuration experience in sales and distribution and an in-depth knowledge as to how it integrates with FI, MM, and WM & PP. Involved in multifaceted business scenarios and hands on experience and have therefore imbibed sound analytical skills coupled with good imaginative and visionary ability. I have been privileged to act in leadership capacities and developed the ability to work under pressure to meet tight deadlines.
- Worked in several capacities during the lifecycle of a typical project for example as a Functional Analyst involved with detailed analysis of the “As-Is “processes of an enterprise and extensive design of the “to-be” processes.
- Heavily involved in business processes re-design and making recommendations for re-engineering the current business processes by translation of the as- is processes to the to-be processes.
- Documented the business blueprint document thereby capturing various GAPS after extensive GAP analysis.
- Recommended solutions as to how to meet those GAPs by identifying what technical object it belongs to within the (RICEF) whether it is Reports, Interphases, Conversions or an enhancement. Identified user’s exits, BAPIs (Business Application Programing, Function Modules, VOFM Requirement routines and formulas
- Written several functional specifications for output forms and reports and worked extensively with the ABAP 4 technical developers in a techno-functional analyst’s role to develop technical specifications.
- Have extensive experience as a team lead, and responsible for overseeing multiple consultants by scoping tasks, setting timelines and monitoring deliverables such as the CIT, Business blueprint, BPML, BPP’s, Test Scenarios, are met within budget and timeline and in accordance to the Business Blueprint.
- Experience as an Applications Specialist recommending SAP S4 HANA Best practices to the Chemicals Industry 17.09
- Team member working within the SD teams and integrating with other colleagues within other modules like, MM, PP, WM, QM, APO, FI, CO, PS, HR, CRM, EHS to discuss integration touch points and potential impacts of system configuration changes across teams.
- Have a proven ability to manage multiple tasks activities and deliverables and prioritize appropriately. As a Configurer using the Enterprise IMG tool or Implementation guide or SAP Solution Manager or Business Engineer to carry out system configuration changes and customizations such as baseline configuration and final configurations in line with business requirements.
- As a Trainer experience includes developing training documentations, scheduled, and conducted either one to one or by organizing classroom training. As tester executed numerous test cases during unit testing, quality assurance testing, user acceptance testing, regression testing by developing complex scenarios, test scripts and execution logs and by utilizing 3rd party tools like test director, Mercury tool or solution Manager.
- I performed support activities during go-live and post implementation phase usually in a competency center supporting the live productive operation by usage of tools such as Vantive, McAfee, Remedy tool dealing with troubleshooting and resolution of production tickets by prioritization metrics such as high, medium, low.
PROFESSIONAL EXPERIENCE:
Confidential, Philadelphia
Lead SAP S4 HANA Sales & Marketing Consultant
Responsibilities:
- Worked with Backorder Processing (BOP) to check material availability when the demand or supply situation of the Sales order fulfillment process has changed, and always checked if previously calculated confirmations for sales orders or stock transport orders were still realistic. I took into consideration the changed availability situation which could result in confirmed quantities exceeding available quantities and subsequently result in availability checks for over-confirmed materials failing, thereby preventing delivery creation.
- Worked with Advanced Available-to-Promise (AATP) functionality in SAP S/4HANA for setting up automated backorder processing for requirements items in sales orders and stock transport orders by Configuring the following BOP Segment, BOP Variant, Monitored BOP Run and Scheduled BOP Runs
- Worked on “Accelerated Customer Returns Process” which encompassed end-to-end returns and compensation processes with automated creation of all follow-up documents. Scenarios includes Return to seller in reference to the original billing document, return to seller with inspection at customer site, returns directly to the supplier.
- Worked on Chemicals Compliance process in the SAP best practice for Chemicals industry by performing compliance marketability check in sales order and sales quotation. whereby any material included in a sales order which is defined as relevant for compliance must be verified if the selling into the country and for the customer is allowed. The result of the marketability check may block the follow up documents or initiate a request for the product steward ship department.
- Worked on the General Billing Interphase thereby enabling the use of the external billing interface to create billing documents, without predecessor documents in SD calling from an external system and configurations to run (BAPIs) for exchanging billing data between SAP or non-SAP on-premise system
- Worked with “Order to Cash Performance Monitoring” thereby giving a comprehensive overview of the performance and conformity of all the sales order processes at Confidential . This provided key figures about the duration of certain process steps and event occurrences that were triggered during process execution.
- Analyzed the order-to-process performance based on some of the key sales order KPIs by using the SAP S/4HANA embedded predictive analytics functionality in different business scenarios. We analyzed for example the “Quotation Conversion Rates” to provide the reliable predictions for the CSR manager to monitor the probability of a Sales Quotation being converted into a Sales Order
- Worked with the Fiori app Predicted Delivery Delay, whereby a CSR is capable of monitoring his current delivery performance situation, and instantly recognize the effect of delivered as requested ratio of Sales Orders, to prevent a critical delay of delivered goods, and hence increase the customer satisfaction.
- Worked with the Returnable packaging logistics functionality for the management of returnable and to track Returnable packaging which enables the shipping of standard pallets and their return. During the picking and shipping process a pallet (returnable packaging) was automatically added to the delivery. During the billing process, pallets can also be returned to manufacturers using a pallet return order with pallet return delivery and goods receipt, or a pallet return delivery without reference and goods receipt. In situations where a customer does not return pallets, the processes was to issue debit memo requests.
- I worked with the SAP S4 HANA Digital payments Ad-on Function for Payment card Processing, this involved the integration between the Payment Hub and sales documents to enable the use of electronic payments while creating a new sales order via the S/4 HANA Cloud Platform application (SCPI) for “SAP digital payment” called Payment Hub this provided an integration between the Confidential ’s payment service providers (PSP) i.e. Paymetrics and SAP applications that process incoming credit card payments. This provide d Confidential the ability of using electronic payments such as Visa, Mastercard, AMEX using an integration with the payment hub for Pre-authorization, Full Authorization and settlement of Credit Card transactions securely while being PCI Compliant
- Worked with SAP Fiori Analytical Apps dashboard to drill down to action to provide status of the sales orders, sales quotations, back orders, unconfirmed orders.
- Worked with the Sales Commission Settlement for external Sales representatives. This involved the subsequent settlement of sales commission conditions agreed on with external Sales reps. I Created Condition contracts in order to enter sales commission agreements with external sales Reps where we specified the commission recipient, the organizational and process control parameter, the business volume selection criteria, the sales commission conditions, and the settlement calendar with the settlement dates for delta accrual, partial settlement, and final settlement. performed Settlement of the sales commissions accurately and automatically provide enhanced transparency and flexibility along the whole commission contract lifecycle. Performed Billing documents and cleared billing documents. Check business volume, Post accruals, Partial settlement with reversal of accruals, Post incoming payments, Check business volume, Final settlement with reversal of accruals final settlement with adjustments
- Worked with Sales Contract Management that involves the creation and the call off of a sales quantity contract and a value contract for a certain product
- Worked with SAP S4 HANA Sales Order Fulfillment Monitor that allowed CSR to identify issues within sales order processing to manage, monitor, and collaborate on solutions to resolve issues
- Worked with Direct Debit handling process which encompasses the check of the SEPA mandate during sales order processing, including exception handling if the SEPA mandate does not exist.
- Worked with Sales Kits (Bill of Materials) or BOM’S to sell products bundled into sales kits. I designed 2 Scenarios where the system runs pricing and execution at: Header level: (Item category Grp ERLA) usually used when product is assembled or where the System runs pricing at the Item level: (LUMF) usually used when product is not assembled
- Worked Down payment Processing in a “Make-to-order” (MTO) process in situations where customers are required to pay in advance before the goods are delivered. This involved your creation of down payment requests record the receipt of the down payment and create a final invoice after the deduction of the received down payment and a receipt of the final amount due on the invoice and down payment clearing. Configured the billing plans and assigned to the Sales Order
- Worked with creation of an invoice list for which a central payer which was responsible for the payments for several sold-to parties and transmitting the list that involves several billing documents to a central payer with special discount applicable at specific time intervals. invoice lists are subsequently created with reference to multiple billing documents for the central payer. I applied factoring discounts and possible taxes are posted to FI
- Worked with 3rd party Order Processing whereby Confidential forwarded orders Sales orders to third-party vendors who ship the goods directly to Confidential customers and then bill’s Confidential directly. Scheduled Variants of a batch Job to automatically convert purchase requisition to purchase orders for the materials to be delivered by third-party vendors. Once the Confidential vendors have transmitted the shipping notification, a statistical goods receipt was posted at the Confidential warehouse. A regular Scheduled Batch Job automatically created the invoices based on the goods receipt quantities.
Confidential, Columbia, MD
Lead SAP SD S4 HANA Consultant
Responsibilities:
- Worked on a Free of Charge Delivery process of providing goods to a customer at no cost (Free-of-Charge Sales Order) which is a unique sales order type is configured that allows free of charge orders. The order is confirmed based on the availability of goods and a subsequent outbound delivery is created. The goods are then picked, confirmed, and delivered to the customer. The process supports creation of billing documents at the end even it is a free of charge process.
- Worked on 2 scenarios for Invoice Correction Requests with Credit and Debit memos. For example, we were able to apply a credit to a customer account when we determined a customer is overcharged because of a pricing error. Whereby the credit memo request is created with reference to the incorrect invoice previously issued to the customer. A credit memo request is created with the amount to be credited and placed on a billing block for review. The amount to be credited is calculated as the difference between the original amount and the correct amount entered manually in the credit memo request which was subsequently released to become billing-relevant and to appear in the billing due list. The credit memo was created via a periodic batch billing process automatically
- Worked with Rebate Processing and Configured rebates agreement types are settlement Processes based on business volumes or quantities with a customer. Using Condition Contract Management, various functions are available to create and settle rebate agreements with customers.
- After creating the customer invoice, a volume-based condition contract is set up. The business volume is checked to verify that the existing invoice is considered in the conditions of the contract. Accruals are posted for the existing invoice amount.
- A partial settlement is executed, and a credit memo is created and sent to the customer for the business volume already reached. An accrual account was created that reverses the accruals.
- After the partial settlement is created, another sales order is created and invoiced. After checking the business volume, a final settlement of the condition contract was created.
- Worked with Collective billing for mass-processing billing in periodic intervals, all sales orders due for delivery and with material availability are selected and Outbound deliveries are created.
- Designed the optimization of shipping costs, by consolidating sales orders that are delivered to the same customer are packed into one delivery document, Picking and, goods issues processing takes place. All deliveries due to be invoiced to the same customer are packed into one invoice document. The revenue is posted to accounting accordingly
- Defined pricing schema or procedure, assigned the various condition types, and logically set them up in order of whether they were prices, discounts, surcharges, freight or taxes, statistical or others such as VPRS (cost), AMIW (Min Order value)
- Created several requirement routines and worked with alternative condition base values and VOFM routines
- Worked with customer specific pricing, standard pricing and Inter-company pricing, formula and average pricing
- Configured pricing procedure determination by parameters such as such sales area, customer determination procedure, and document determination procedure.
- Worked with condition exclusion procedures, created and assigned condition exclusion groups to pricing procedures
- Analyzed and designed inter-company and intra-company stock transport order processes via system configuration of the checking rules and by assigning delivery type and checking rules. Configuring the purchasing documents type and supplying plant & delivery types such as replenishment delivery NL as well as replenishment cross-company NLCC and checking rule and activated both route and shipment scheduling. Assigned the purchasing document type to the combination of the supplying and receiving plant as well as if it is a one-step or two-step procedures for STO’s.
- Set up availability check and transfer of requirements as well delivery scheduling and transportation scheduling, forward and backward scheduling
- Determination of shipping points and routes. Configuration of delivery processing delivery types, picking and packing and Handling unit management
- Worked with the auto packing functionality, serialization, batch management and serial number assignments
- Worked on reverse logistics and advanced returns management (ARM)
- Set up various picking location determination strategies and batch determination
- Designed and implemented modifications related to determining carrier partners during order processing.
- Developed an interface between SAP to a third-party tendering and optimization application tools to 3rd party Freight forwarders (carriers)
- Configured various Delivery document types like Replenishment delivery NL, Replenishment cross-company (NLCC), (NBCR). Standard Delivery (LF), Delivery without reference (LO), Returns delivery (LR), Inbound Delivery
- Configured various delivery item Categories and determinations
- Configured the various Picking Locations thereby determining the SAP storage location determinations via Shipping Point, Plant and storage Conditions.
Confidential, Woodland Park, NJ
Lead SAP SD (OTC) & LE (Logistics Exécution) Applications Consultant
Responsibilities:
- Worked on several revenue recognition procedures such as standard SAP revenue recognition at the point of billing, time-related revenue recognition, service-related revenue recognition (credit & debit memo request with reference to preceding document, Service based revenue recognition, billing related
- Defined delivery priorities and worked with ATP (Available to promise) backward and forward scheduling, Global available to promise GATP, backorder processing, rescheduling for sales orders
- Set up availability check and transfer of requirements as well delivery scheduling and transportation scheduling. Created various sales document types such as standard orders, credit and debit memos, return, re-route orders, samples, and free of charge deliveries, consignment orders, and scheduling agreements.
- Configured various item categories and set up item category determination based on the sales document type, item category group, and usage, item category of the higher-level item.
- Defined and assigned new account keys for ocean freight and inspection fees to pricing procedure
- Configured the various business partners and incorporated them into the partner determination procedures
- Developed product hierarchy strategies Configured SIS structure to capture sales history for rebate agreements.
- Configured with all relevant options like material pricing, price list type, taxes and freights and freight rating
- Created custom condition tables by combining several fields from the field catalogue. Created several condition tables and assigned each table to an access sequence from specific to general
- Set up several conditions types and assigned the relevant access sequences.
- Worked on resource related billing as well “Convergent billing” or invoicing
- Configured various shipment types such as Individual Shipment, Road, and collective shipment. Configured various legs e.g. preliminary legs, subsequent legs, main leg
- Provided on-site support and training at plants during the Go-live period and post implementation periods
Confidential, Chicago, IL
Lead SAP SD (OTC) Applications & Logistic Execution Specialist Consultant
Responsibilities:
- Set up various transportation planning points for transportation planning activities dispatch and delivery processes.
- Extremely involved in shipment costing settlement configuration procedures in LES
- Configured rebate agreements by using the “Extended rebate” functionality
- Worked with the General Billing Interface to upload essential billing information from third party applications
- Configured SAP Inter-Company Sales and stock transfer transactions between Company Codes
- Creation of various condition types such for prices, freight discount and surcharges and condition tables as well as access sequences.
- Configured the general ledger account determination based on the condition type, chart of accounts, sales organization, account assignment group of the customer, account assignment group of the material, and the account key.
- Analysis, configuration and modification of SD shipping, packing and transportation related functionality to accommodate the company’s extensive transportation requirements. Worked on “Handling Unit Management” (HU)
- Involved with system integration testing and regression testing, coordinated user acceptance testing, validated the Sales configuration about the interfaces, customer master data, and pricing with the other system modules.
Confidential, Durham, NH
Lead SAP Sales & Distribution Applications Specialist Consultant
Responsibilities:
- Configured the shipping point determination by using parameters such as shipping conditions loading group and plant.
- Analyzed, designed developed, implemented, and provided post implementation support for the freight payment and settlement processes for various customers
- Set up various transportation planning points for transportation planning activities dispatch and delivery processes.
- Extremely involved in shipment costing settlement configuration procedures in Logistic Execution
- Configured various shipment types such as Individual Shipment, Road, and collective shipment. Configured various legs such as preliminary legs, subsequent legs, main legs
- Designed configured and tested all SD related activities for consumer product division implementation. Configured pricing shipping, billing customer hierarchies, credit, SIS reporting and rebates based on incremental requirements.
- Executed test cases as required and documented in the test director tool as well as performed root cause analysis for errors and resolved in a timely manner
- Participated in continuous process improvement initiatives.
- Configured the various shipment Cost types and procedures
- Configured various delivery document types and assigned them to the relevant delivery item categories
- Worked on General Billing Interface to create Billing documents via flat files
Confidential, Mahwah, New Jersey
SAP Sales & Distribution Production Support Consultant
Responsibilities:
- Customized changes to existing pricing procedures via the condition technique
- Expand the SAP field catalogue by including additional fields to the standard SAP field catalogue and Database Tables
- Appended Custom SAP fields to SAP Structures
- Created custom condition tables by combining several fields from the field catalogue. Created several condition tables and assigned one or more tables to an access sequence.
- Set up several conditions types and assigned the relevant access sequences.
- Defined pricing schema or procedure assigned the various condition types, and logically set them up in order of whether they were prices, discounts, surcharges, freight or taxes.
- Created several requirement routines and worked with alternative condition base values and VOFM routines
- Configured with all relevant options like material pricing, price list type, taxes and freights and freight rating and also worked with formula and average pricing
- Developed functional specifications and worked with the technical team to produce output forms such as Order confirmation, bill of lading, pro-forma invoice and customer invoices
- Developed design specifications for all sales, distribution and other related custom reports. Provided specifications and configuration for third party shipping and bar-coding systems and interfaces
- Involved in the development of business requirements and re-engineering of business processes pertaining to order entry and dispatch and delivery and the logistic execution processes, pricing invoicing, account receivable and credit management
- Analyzed new business requirements leading to system configuration and enhancement of existing business processes
Confidential, Louisville, KY
SAP SD Lead & LE Analyst Consultant
Responsibilities:
- Worked on payment card processing and integration within the SAP Payment Card Interface, including, credit cards, consumer cards, corporate cards, purchase cards, and debit cards.
- Worked on encrypting payment card data such as credit card number, Expiration date and three or four-digit codes and workflows with native SAP sales and accounting operations.
- Worked with credit card encryption and decryption integration with R/3 within the SAP Customer master data by utilizing authorization objects and by linking with 3rd party integrator that is Paymetrics
- Developed procedures credit card pre-authorization, authorization, and requirements for re-authorization within a horizon in case of authorization failures
- Developed Credit Card Settlement procedures and integration with the General ledger account determination procedures between the Merchant and the clearing houses
- Recommended customer master Data procedures for storing credit card details within customer master Data and manually selection of applicable credit cards during sales order creation thereby preventing exposure of a consumer’s credit card information
Confidential, Louisville, KY
SAP SD and LE Applications Consultant
Responsibilities:
- Configured the SAP Credit Management functionality and established credit control areas and risk categories, set up customer masters for credit processing and developed a comprehensive automated credit checking mechanism
- Maintained date proposal for billing plan types and assigned billing plan types to sales document types and item categories. Maintained date proposal for billing plan types and assigned billing plan types to sales document types and item categories. Defined overall rules for determining dates
- Defined and assigned schedule lines categories and configured schedule line determination by parameters such as item category and MRP type.
- Worked with Retro-billing after the fact
- Configured delivery and billing document types. As well as specific inter-company billing doc types
- Applied Variant Configuration skills to customize existing business processes to fulfill diverse applications by utilizing variant tables and constraints used to enforce multiple restrictions within the configuration, Configuration Profiles, Classes, characteristics, object dependencies, variant pricing and setting up of variant tables, Class, Characteristics, BOMS and dependencies
- Created various shipment cost types, item categories and configured several shipment costing procedures
- Set up updates of the statistical shipment cost conditions to the customer invoice via requirement routines
Confidential, Louisville, KY
SD & LE Applications Specialist
Responsibilities:
- Configured various text determination procedures for Customer, sales document, delivery documents, and billing documents, defined and assigned access sequences for different text types.
- Designed and setup, Sales and delivery document types, item categories, Usage of condition step, copy control of sales document types to billing and delivery documents
- Defined and assign text determination procedures for sales doc header, item, billing doc header and item
- Worked with setting up scheduling agreements and contracts by defining validity period, cancellation reasons, and rules for determining dates, cancellation procedures, assigning cancellation rules to cancellation procedures.
- Set-up billing plan types within billing plans, and defines date descriptions and assigning date categories
- Defined various shipping type procedure groups, item procedure groups as well as service agent procedure group. Defined pricing procedure determination for shipment costs
- Maintain transportation relevance for delivery types, item types and routes
- Configured various transportation Processing Forwarding Agents and carriers
- Developed Inbound Freight Payment functionality in SAP
- Set up an interface with external or 3rd party transportation Planning Systems 3PL Configuring various output types and output determination procedures
- Configuration of incompletion rules and procedures for sales doc header sales doc item, sales schedule line
Confidential, Ashburn, VA
SD & Logistic execution Application’s Specialist
Responsibilities:
- Primarily responsible for the SAP logistic execution Processes
- Set up the Enterprise Structure in Shipping by creating several Transportation Planning Points
- Created several shipping points and configured shipping point determination looking at shipping conditions, loading groups, Plants
- Set up various Routes and set up route determination based of Country Departure Zone of the Shipping point/ Country Receiving Zone of the Customer/ Shipping conditions / transportation group/ Weight group
- Worked with Batch determination procedure and automatic batch assignment
- Integrated with WM in full WM functionality in the area of Picking and confirmations of transfer orders
- Creation of several legs such as Preliminary leg, subsequent legs for Shipments
- Created various Shipment types e.g. individual shipment and collective shipment,
- Created various shipment costs procedures and shipment cost types
Confidential, Silver Spring, MD
SAP SD Application’s Specialist
Responsibilities:
- Developed a comprehensive hand on expertise on Subcontracting
- Heavily involved in the SAP consignment process design and configurations involving the consignment fill-up, consignment issue, consignment returns as well as the consignment pick up orders as well as consignment inventory tracking
- Facilitated the completion of several deliverables like the BPML (Business process master list), BPP’s (Business practice procedures) Unit and Integration test scripts, training manuals and a detailed cutover plan.
- Developed various test scenarios, exercises and built test several test cases within the Test director test laboratory
- Assisted the users to execute and documented unit and integration test results as well as re-testing
- Worked with system integration testing and regression testing,
- Was involved with various levels of training and preparation for training documentation and end user support in SAP.
- Made recommendations for future business process enhancements and organizational changes
Confidential, Atlanta, GA
Team Lead
Responsibilities:
- Responsible for business process re-engineering of redundant business processes in the old legacy system and translated them into new systems designs in line with SAP best practices within the beverage industry for CDC - Consolidated Distributors centers
- Developed strategic business planning and a total redesign of the organizational structure and supply chain processes by utilizing the SNAP process and using ACW (Atlanta Consolidated Warehouse as a template) for the CDC implementation
- Mapped the internal Sales organization structure for a brand-new Company code (CDC) via the organizational chart to the SAP SD enterprise structure.
- Worked with sales Bill of materials with the various Kits and Parts in accordance with Bills of Materials structure
- Configured the Available to Promise (ATP) by utilizing the checking rules and the checking groups and by inclusion the replenishment lead time
- Defined Customer rebates, material rebates and Customer material rebates processes for CDC customers
- Worked on enhancements to the rebate processing programs, retroactive rebates as well as the extended Rebate functionality. Integrated with a Vistex Consultant for charge-backs
- Worked on enhancements to create billing documents via SAP General Billing interface from external systems to SAP for Distributors
- Configured various billing document types and worked with periodic billing, milestone billing, invoice lists, billing due lists and EDI invoicing. Created variants for Scheduled a regular nightly batch job for Customer and Inter Company Billing
- Configured the various business partners and incorporated them into the partner determination procedures.
- Defined and assigned pricing procedures via the condition technique by utilizing existing and if required by adding additional fields to the field catalogue.