Summary of SAP Skills

• SAP HR experience in Personnel Administration (PA), Organizational Management (OM), Payroll (PY), Compensation Management (ECM), Time Management (TM), ESS, and MSS.
• Experience troubleshooting and testing system for upgrades, functional changes, optimized performance, and issue resolutions.
• End user support experience creating business process guides, instruction/training manuals for processing personnel data changes in SAP HR.
• Extensive knowledge of HR business process, performing analysis for design/redesign, year end initiatives with the ability to bridge the gap between IT and HR departments.
• Excellent communication skills with vendors, staff, project teams as well as global SAP users for continued success of SAP process.

Relevant Work Experience

8/2009 - Present
SAP HRMS Analyst (Consultant)
Confidential

Key Responsibilities: Works collaboratively with internal partners to support and maintain SAP HCM in addition to other systems supported by the HRMS team. Responsible for organizational management; maintain the company's organizational structure through the appropriate position management process. Work with the Compensation department for creation of new job codes, job code reclassifications. Execute payroll interfaces for processing payroll through third-party payroll provider; troubleshooting integration problems between SAP and provider's system. Serves as a technical point-of-contact for assigned functional areas and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities.
Acts a liaison with information systems staff in resolving programming and related problems. Collaborate with functional and technical staff to coordinate application of an upgrade or fix. Maintain HRMS system tables. Document processes, procedures and results. Develops user procedures, guidelines and training documentation.
Uses coding methods for specific language to write maintain and support a variety of reports or queries utilizing appropriate reporting tools. Analyze business need and assist in the development of standard reports for ongoing customer needs. Help maintain data integrity in system by running queries and analyzing data. Support year end processes and initiatives.

7/2008 - 10/2008
SAP HR Associate (Consultant)
Confidential

Key Responsibilities: Supported the US division transformation project by working with Corporate Global SAP support and IT dept for system configuration and programming of SAP HR components PA and OM. Analyzed business process and system functionality; made recommendations and worked with global team members to implement changes to the system to improve system performance, data integrity, and other end user needs of the US division.
Performed changes to HR master data which included position management, master data maintenance, and payroll infotypes. Created report variants in SAP query to address department reporting needs as well as generated adhoc reports for senior management analysis for business reorganizations, headcount/workforce management, compliance reports and annual compensation initiatives; also ran reports to audit/verify transactions for confirming accuracy of the data for continued quality assurance. Created process guides and other documentation for end users as well as assisted them in executing test scripts for the UAT phase of system upgrades.

10/2005 - 7/2008
Human Resources SAP Analyst (Consultant)
Confidential

Key Responsibilities: Supported the system management, implementation projects, and other initiatives of HR transformation for the SAP HR system. Performed integration analysis and maintained master data to ensure correct integration of HR components: Personnel Administration (PA), Organizational Management (OM), Payroll (PY), Compensation Management (CM), Time Management (TM), ESS, MSS, and the Benefits interfaces. Analyzed and redesigned business process for best technical and functional solutions that serve the business needs. Worked on the implementation of MSS Workflow and Time Mgmt; developed the functional specifications and layout of the Adobe Smartforms for the project team programmers.
Provided super user expertise and performed system testing and analysis to identify and resolve functional/technical issues, support system upgrades, and implementation projects as well as to resolve processing errors.
Worked with vendors and staff for the processing of personnel change requests; reviewed the requests and assigned various codes needed for executing personnel actions of position and pay changes, terminations, expatriates and country reassignments. Worked extensively with the Payroll department to ensure correct data integration of the payroll infotypes, time mgmt data, and wagetypes, especially during the processing of multiple payroll areas; resolved errors immediately and worked with various team members for any offcycle processing. Worked with the Compensation department to implement changes in the system for job code reclassifications, administration of new job codes, and changes to grade levels to ensure correct bonus percentages. Tracked all requests for metrics reporting to senior management as well as generated adhoc reports to audit/verify transactions to confirm accuracy of the data for continued quality assurance. Configured and maintained the company's organizational structure which included position management of assigning company codes, personnel areas, employee groups, job codes, and costcenters. Worked with IT to issue appropriate security roles for defined user access (i.e. ESS & MSS roles, Time Mgmt & Workflow proxies). Worked with Site HR Managers and IT for system change management of special related issues (i.e. running CATTs for mass uploads of hourly union/non-union pay increases, compensation annual merits, business Unit reorgs, wage/info type configuration projects). Trained company staff and provided technical guidance to vendors for correct processing of personnel actions. Assisted in creating and maintaining process guides and other user documentation for end users.
Acted as compliance contact for SOX audits and participated in Root Cause Analyses for error resolutions and identifying gaps in business process for process improvement.

1/2002- 10/2005
Human Resources Assistant
Confidential

Key Responsibilities: Entered new hires into PeopleSoft System, collected and processed all new hire paperwork (I-9s, Confidentiality Agrmts, etc), and assisted with new employee orientation program. Worked closely with Search and Support group with regard to systems and reporting issues/requests. Ran reports for all of US R & D HR in Business Objects, JD Edwards, and other HR and Finance reporting tools. Supported process improvement projects designed for quality assurance and best business practice; collected information for analysis and changes to department process.
Provided assistance to new employees to ensure smooth transition; working closely with Employee Response Center for coordinating and resolving benefits, payroll, and employee change issues in PeopleSoft.
Reconciled business travel account for traveling candidates, tracked monthly department expenses and ensured that chargebacks to the department were correct; made adjustments as necessary. Analyzed site budget and reconciled bills.
Scheduled candidates for interviews, worked with site operations and external providers to ensure high level of care for visiting candidates, and updated candidate tracking systems (i.e. PeopleClick) for next phases of recruitment. Drafted offer letters, maintained job search files ensuring files were in accordance with company policies and government regulations. Acted as the compliance contact for SOX audits and EEO requirements, storing all documentation onsite and available for audits. Sourced internal/external databases for qualified candidates to fill positions for special Recruitment projects in the Corporate Sales department.
Worked closely with colleagues in the US and UK to ensure recruitment works as a transnational operation.
Oversaw work of contract administrative staff and provided counsel on policy, practice, etc.

3/2000-1/2002
Department Assistant
Confidential

Key Responsibilities: Contractor for Pharmaceutical Co. - Maintained IT departmental databases, IT equipment purchasing, prepared & tracked vendor contracts, processed vendor invoices, expense reports, arrange meetings, interviews and travel arrangements, tracked dept. spends, exception reporting for company employees, organized correspondence, assisted in problem resolving of IT systems issues and coordinated co-op/sandwich student program for IT summer interns.

Education & Certification

Certified SAP Solution Consultant HR Management & Administration
Associates Degree - Accounting
Cambridge Information Technology
Certified - MS Office