PROFESSIONAL EXPERIENCE:

Confidential

SAP Business Process Plant Maintenance Lead

Responsibilities:

• Conducted workshops to identify multiple business processes that will be utilized by Mitsubishi Power Systems to repair equipment used in the manufacturing process.
• Specifications for business processes, sub - systems, programs, reports, and interfaces, according to standard, for coding by the ABAP team.
• Ensure that documentation relating to business processes and supporting software is accurate and complete.
• Support the configuration of the SAP R3 system in the corresponding areas.
• Work with related User areas to analyze and optimize business processes, as well as find and solve problems with existing software, data, and procedures.
• Resolve incident and problem tickets.
• Support of change requests including requirement analysis.
• Constructed Visio business process flow diagrams for each manufacturing/repair site that will eventually be integrated into a standard manufacturing or repair business process for Mitsubishi Power sites.
• Apply applicable SAP Plant Maintenance best practices to the design solution for Mitsubishi Powers Systems.
• Document business process gaps identified during the Blueprint phase and also document the solution for each gap.
• Developed function specifications for interfaces, enhancements, and created multiple Excel spreadsheets for legacy data conversion.

Plant Maintenance Lead

Confidential

Responsibilities:

• Conducted workshops to identify multiple business processes that will be utilized by Mitsubishi Power Systems to repair customer equipment return to authorized repair site(s) and also equipment used to repair returned customer power units.
• Specifications for business processes, sub-systems, programs, reports, and interfaces, according to standard, for coding by the ABAP team.
• Ensure that documentation relating to business processes and supporting software is accurate and complete.
• Support the configuration of the SAP R3 system in the corresponding areas.
• Work with related User areas to analyze and optimize business processes, as well as find and solve problems with existing software, data, and procedures.
• Resolve incident and problem tickets.
• Support of change requests including requirement analysis.
• Constructed Visio business process flow diagrams for each manufacturing/repair site that will eventually be integrated into a standard manufacturing or repair business process for Mitsubishi Power sites.
• Apply applicable SAP Plant Maintenance best practices to the design solution for Mitsubishi Powers Systems.
• Document business process gaps identified during the Blueprint phase and also document the solution for each gap.
• Developed function specifications for interfaces, enhancements, and created multiple Excel spreadsheets for legacy data conversion.
• Implementation were for two separate divisions of Mitsubishi Power Systems required to meet each division’s repair/maintenance processes.
• An external repair/maintenance process for field technicians was formulated for the Cremation division.
• Collaborated with two other SAP modules to create a unique distinct internal (in-house) repair/maintenance process for Pooler, GA and Orlando, Fl. The new procedure fulfilled all aspects of Mitsubishi Power Systems nternal repair/maintenance process whenever a Customer returned a piece or multiple pieces of equipment to Georgia's or Florida's manufacturing plant.
• My responsibilities as Senior Customer Service Lead role include such activities as; analysis of Georgia's and F;lorida's business requirements that were documented in the project BluePrint document, responsible for total configuration of the Customer Service SAP module, documented and tested solutions for Customer Service business processes and scenarios, identification of End User roles, identified issues and risks, provided resolutions in a timely manner and estimations for work efforts.
• Assisted in or was responsible for key deliverables such as; functional specifications (for required development objects), Customer Service module configuration, configuration documentation, End User documentation (Business Process Procedures (BPPs), developed and tested unit and integration test scenarios, developed test scenarios/scripts and assisted the Client with User Acceptance Testing (UAT), developed End Use training materials and conducted two weeks of End User training classes

Confidential, Houston, TX

SAP PM Business Process Lead

Responsibilities:

• Blueprint Phase - conducted workshops along with system demos to capture business processes for the State of Mississippi to maintain their fleet vehicles.
• Constructed Visio flow diagrams for identified business processes
• Developed function specifications for interfaces and enhancements
• Performed Gap Analysis activities
• Created multiple Excel spreadsheets for legacy data conversion.
• Mississippi's DOT declined to participate in the SAP project-- their construction vehicles and other miscellaneous equipment are excluded from all maintenance/repair activites.

Confidential, Stamford, Ct

SAP PM Lead

Responsibilities:

• Develop a Proof of Concept (PoC) to implement SAP Plant Maintenance module for a European plant currently using third party software and Maximo within a six week timeframe.
• Configured Plant Maintenance module to meet or exceed Client functional requirements already available in both software packages.
• Presented two hours demo based upon Client requirements to showcase SAP functionality and flexibility. Demo cover areas such as; functional locations, equipment, task list, work centers, notifications, work orders, permits, user status, preventive maintenance strategies, preventive maintenance plans (single cycle, strategy & counter based), maintenance plan scheduling, measuring point, measurement documents and standard SAP reporting functionality.
• Delivered Plant Maintenance training, for upgrade from R3 4.7 to ECC 6.0 for multiple sites within the Continental US and one international site.
• Conducted training on standard SAP PM Functionality already being utilized and new ECC 6.0 functionality. An emphasis was placed on Client’s future maintenance strategy and its interaction with ECC6.0 going forward.

Confidential, Atlanta, GA

SAP PM Lead

Responsibilities:

• Senior PM Lead on a full life cycle SAP ECC 6.0 implementation.
• I was responsible for the implementation of standard SAP functionality and documenting functional specifications for development objects, business process procedures (BPPs), and integration test scenarios.
• Formulated functional design specifications discovered during Blueprint that met NRC requirements to manufacture nuclear fuel rods.
• I led the team in creating master data records for SAP objects such as equipment, maintenance work documents and repetitive maintenance activities.
• I also participated in integration testing and end user training.
• The Customer Service implementations were for two separate divisions of Matthews International, Cremation and Marking Products. Two different and unique business methods were required to meet each division’s repair/maintenance processes.
• An external repair/maintenance process for field technicians was formulated for the Cremation division.
• Marking Products field technicians also utilized that same external repair process developed for Cremation plus a discrete internal repair procedure.
• Collaborated with two other SAP modules to create a unique distinct internal (in-house) repair/maintenance process for Matthews’ Marking Products division. The new procedure fulfilled all aspects of Marking Products internal repair/maintenance process whenever a Customer returned a piece or multiple pieces of equipment to Marking Products’ manufacturing plant.
• My responsibilities as Senior Customer Service Lead role include such activities as; analysis of Cremation and Marking Products business requirements that were documented in the project BluePrint document, responsible for total configuration of the Plant Maintenance/Customer Service SAP module, documented and tested solutions for Plant Maintenance/Customer Service business processes and scenarios, identification of End User roles, identified issues and risks, provided resolutions in a timely manner and estimations for work efforts.
• Assisted in or was responsible for key deliverables such as; functional specifications (for required development objects), Plant Maintenance/Customer Service module configuration, configuration documentation, End User documentation (Business Process Procedures (BPPs), developed and tested unit and integration test scenarios, developed test scenarios/scripts and assisted the Client with User Acceptance Testing (UAT), developed End Use training materials and conducted two weeks of End User training classes
• Responsibilities in this role include such activities as; analysis of LES and Urenco business requirements that were documented in the project BluePrint document, responsible for total configuration of the Plant Maintenance module, documented and tested solutions for Plant Maintenance business processes and scenarios, identification of End User roles, identified issues and risks, provided resolutions in a timely manner and estimations for work efforts.
• I assisted in or was responsible for key deliverables such as; functional specifications (for required development objects), Plant Maintenance module configuration, configuration documentation, End User documentation (Business Process Procedures (BPPs), developed and tested unit and integration test scenarios, developed test scenarios/scripts and assisted the Client with User Acceptance Testing (UAT), developed End Use training materials and conducted two weeks of End User training classes.

Confidential, St. Louis, Mo

Senior SAP PM Consultant

Responsibilities:

• Served as a member for a telecommunications company's Property Management Team to implement the Plant Maintenance module.
• The Property Management's business requirements covered a broad spectrum of business areas such as; call center, online ticketing (web portal), work tickets (unscheduled maintenance), scheduled maintenance (preventive maintenance), master data, real estate integration (buildings/facilities) and equipment inventory.
• Conducted teleconference workshops to develop the technical requirements for the approved business requirements.
• The technical requirements were identified as SAP standard functionality, custom fields, custom tables, interfaces, customized screen layouts or user exits.

Confidential, McLean, VA

Senior SAP PM Consultant

Responsibilities:

• Plant Maintenance Team member who was responsible for total PM configuration; equipment and fleet vehicle master records, work centers, notifications, task lists, maintenance strategies, single cycle maintenance plans, multiple frequency maintenance, performance/counter maintenance plans, multiple counter maintenance plans, measuring points, measuring documents, classifications, characteristics, catalog codes, and deadline monitoring and also collection of master data requirements for 3 state bureaus.
• Assisted in developing data load templates for SAP master data uploads from the Client’s legacy system. Fabrication of Business Process Procedures (BPPs) and test scenarios for Business Integration Testing (BIT).
• Fabricated Computer Aided Testing Tool (CATT) programs as a data conversion load tool for client master data records into R3 that didn’t require a specialized ABAP load program: examples; equipment and functional location classifications, equipment and functional location characteristics work centers, equipment Bill of Materials (BOMs), etc.
• Also collected data requirements and functional specs for front-end custom development for an enhancement to meet Client business requirements.

Confidential, Richmond, VA

SAP PM Lead

Responsibilities:

• Served as PM Team Lead in upgrade for Westinghouse Swedish nuclear plant from SAP 4.5 to 4.7 Enterprise. Developed a Plant Maintenance business Blueprint in Value SAP to document all relevant issues from the Discovery phase.
• Also documented project scope, action items, data conversion specs and any other client development requirements in Value SAP.
• Resolved all configuration conflicts between 4.5 and 4.7 to enable continuity of Sweden’s As-Is business process.
• Prepared extract specifications for master records from client’s legacy system; functional locations, classes, characteristics, general task lists, functional location task list, work centers and preventive maintenance plans.
• Assisted ABAP developers with IBIP functional specifications to load Swedish master data records into 4.7.
• Fabricated five CATT programs to load client legacy master data records into Enterprise such as characteristics, classes, class change, work centers and general task list.
• Also assisted the Security Team with PM security profiles and business roles.
• Coordinated with FI/CO and MM team members to resolve cross module functional issues.
• I assisted and supported the client PM team with fabricating and testing unit test scenarios and integration test scenarios.

Confidential, Duluth, GA

SAP PM Lead

Responsibilities:

• Plant Maintenance Team Lead for Blueprint activities for the City of Annapolis.
• Scheduled meetings with various City departments (Fire, Police, Utilities, Roadside Service, Permits and Licensing, Central Service, Public Transportation, and Recreation & Parks) to document each department’s maintenance requirements.
• Fabricated Visio process flows to display the department’s current “As is” maintenance process.
• Departmental process flows incorporated into the Blueprint document to determine SAP Plant Maintenance configuration during Realization phase to implement the City’s “To Be” maintenance process.

Confidential, Morrisville, NC

SAP PM Consultant

Responsibilities:

• PM Team member for R/3 4.6c Post Go-Live Support for the Plant Maintenance module for the North Carolina Department of Transportation SAP Business Systems Improvement Project (BSIP).
• Responsible for resolving production problems and supporting End Users in a post Go-Live environment.
• Responsible for PM transactional support role to resolve Production issues.
• Investigate and resolve unforeseen system issues that arise.
• Document results of corrective action taken and other miscellaneous post go-live support activities.
• Conduct additional PM training classes to enhance the Client’s knowledge base.
• Fabricated desktop aids to assist in the knowledge transfer process.

Confidential, Plano, Tx

SAP PM Consultant

Responsibilities:

• PM Team member for R/3 4.6c Post Go-Live support role to resolve Confidential production issues. All issues are logged as defects in Test Director.
• Researched and investigated PM defects with both Site Champions and End Users to determine if the problem is a functional or technical issue.
• If a functional issue either corrected the problem in Production or in Configuration. If it is a technical issue coordinated with ABAP or Basis to resolve the issue.
• Tested resolution in QA client before transporting solution to the Production client.

Confidential, Birmingham, Al

SAP PM/FM Lead

Responsibilities:

• Client sorts, processes and incinerates solid waste to generate steam and electricity for the US Confidential and Old Dominion Power.
• Plant Maintenance Team Lead for Confidential implementing R/3 4.6c Plant Maintenance module for 2 process plant sites, 9 satellite facilities and 600+ Fleet Management vehicles.
• Responsible for total PM configuration; equipment and functional location master records, work centers, notifications, task lists, fleet maintenance, maintenance strategies, single cycle maintenance plans, multiple frequency maintenance, performance/counter maintenance plans, measuring points, measuring documents, classifications, characteristics, catalog codes, deadline monitoring, unit of measure (UOM), Bill of Materials (BOM) and also collection of master data requirements for each individual plant.
• Assisted in developing data load templates for SAP master data uploads from the Client’s legacy system.
• Fabrication of Business Process Procedures (BPPs) and test scenarios for Business Integration Testing (BIT).
• SAWIS, a Solid Waste Industry bolt on, was implement to capture in-bound and out-bound scale weights for Customer billing. SAWIS utilizes 6200+ PM vehicle equipment records to provide empty vehicle, trailer and roll-off container weights to calculate solid waste tipping fees.

Confidential, Columbia, MD

SAP PM Consultant

Responsibilities:

• Leveraged a global design solution for the Plant Maintenance module SAP R/3 4.6C. PM Team member that was responsible for specific assigned configuration; notifications, task lists, maintenance strategies, single cycle maintenance plans, multiple frequency maintenance, performance/counter maintenance plans, measuring points, measuring documents, classifications, characteristics, catalog codes, deadline monitoring, unit of measure (UOM), workflow requirements for notifications and work order change of design and user status requirements in multiple instances for each project and also collection of master data requirements for each individual plant.
• Also, responsible for various Technical Objects (TOs) for migration of master data from client’s legacy systems. Performed both unit testing and configuration testing in multiple client instances for both on-going projects and resolved Client scenario script testing issues.
• Assisted Project Training Team in BPP development. Utilized Lotus Notes, NetMeeting, Instant Message (AIM), coordinated process issues and master data collection with Subject Matter Experts (SMEs). Also presented Client demos and conducted telephone conferences to meet all assigned deliverables.

Confidential, Tampa, Fl

SAP PM Lead

Responsibilities:

• Visio process flow diagrams and associated documentation.
• Configuration and applicable documents.
• Master data: functional location structure, equipment, catalog codes, maintenance activity types, priority codes, classifications, characteristics, maintenance plans and scheduling, spare part material master records (ERSA & HIBE), task list, Bill of Materials (BOMs), maintenance strategies, etc.
• Developed and fabricated CATT programs to upload master data to the PM and MM modules to facilitate master record creation.
• Knowledge transfer.
• Unit and integration testing. Go-Live support