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Sap Successfactors Analyst/ Quality Engineer Resume

Pittsburgh, PA

PROFESSIONAL SUMMARY:

  • Over 7 years of IT experience in public sector and healthcare domains with focus on QA testing, implemented, customization and production support on SAP HRIS and SuccessFactors Employee Central module.
  • Certified with SAP ERP HCM - Payroll, Time Management, Benefit, PA, OM and SuccessFactors Employee Central, Performance and Goals management.
  • Implemented end to end life cycles using Agile ASAP methodology for various projects.
  • Extensive experience in coordinating testing effort, responsible for test deliverables, status or any issue escalations reporting to management, attended review meetings and other team building activities.
  • Created test plans and defects reports in ALM and JIRA test management tool, which determine optimal application performance according to specifications.
  • Executed unit testing, functional testing, integration testing, performance testing, and regression testing, created quality metrics reports and supported UAT.
  • Mapped features for inbound/outbound data between legacy system to SuccessFactors Employee Central system via Dellboomi Interface and IBM API Connect.
  • P rovided functional support for critical SAP applications including US Taxes, coordinated with Rimini & proposed business solution.
  • Worked Business Stakeholders and Vendors for interface projects, mapped FSD on features for EDI files between Vendor’s system and SAP system.
  • Coordinated with offshore technical developers and users for customization of new application in SAP system.
  • Worked on day to day activities for deliverable and created Business Process Procedure, functional specification document, enhancement, High-level Interface design document and other SDLC documentation.
  • Excellent problem-solver, able to quickly grasp complex systems and identify opportunities for improvements and resolution of critical issues.
  • Dedicated team player with strong communication skills combined with the ability to handle multiple tasks simultaneously in deadline-oriented environments.

FUNCTIONAL SKILLS:

SAP ERP HCM: Personnel Administration, Organization Management, Payroll, Benefits Administration, Time Management.

SAP Success Factors: Employee Central, Performance and Goal Management

TECHNICAL SKILLS:

ERP: SAP R/3 ECC 6.0

Languages: SQL, UNIX, XML

Testing Tools: HP QC/ ALM, QTP, JIRA

PROFESSIONAL EXPERIENCE:

Confidential, Pittsburgh, PA

SAP SuccessFactors Analyst/ Quality Engineer

Responsibilities:

  • Analyzed business requirement for ‘Finance GL Data Logic & Format Updates’, ‘HSA and Wellness Credit’ and ‘Kenexa’ projects and created business requirement documents to reviewed and approved/ signed-off.
  • Working with business stakeholders to gather requirement for SAP ECP backend tables for new wage types of HSA Wellness Credit 1 and 2, EE/SP and ER contribution with new IT and wage type functionality in payroll as deductions.
  • Integration between SAP Success Factors / Employee Central and Kenexa is implemented using SAP HCI middleware as an integration layer. Mapped Employee central fields to export Job Codes, Cost Centers, and Requisitions to Kenexa, and export New Hire data to SF EC from Kenexa.
  • Creates Test plan, main and associated child test cases, user acceptance testing (UAT) strategy, executed test cases, analyze results, logged and report/track defects in ALM tool.
  • Conducts and co-ordinates with technical developers on project weekly status meetings, to verify fixes, track deliverables, issue escalations, status reporting with business stakeholder communication and perform follow-up work to resolve issues.
  • Testing to verify the correct calculation based of business requirement for On-cycle, Off-cycle and Accrual files.
  • Working on payroll finance posting documents for each month calculation of FI GL 1.5 project.
  • Identify and mitigate testing risks / issues and to escalate and explained expectation on more fixes/ resolution, walk through all the defects in external Triage calls.
  • Plan, organize and lead the testing kick-off meeting, understand the data dependencies and define test data strategy.
  • Track the new/ updated requirements in the project and modify testing artefacts accordingly.
  • Co-ordinate with different teams and stakeholders in internal and external triage calls, discuss open issues and made recommendation on the fixes, provide summary, status reports on each projects.

Confidential, Northbrook, IL

SAP SuccessFactors Business Analyst/ Quality Engineer

Responsibilities:

  • Analyzed business requirement for ‘Performance Incentive Plan’ and created business requirement documents.
  • Worked with IS Risk and Compliance team to reviewed project documentation to ensure project compliance.
  • Conducted and coordinated project weekly status meetings, track deliverables, issue escalations, status reporting and business stakeholder communication.
  • Created user acceptance testing (UAT) strategy, executed test cases, analyze results, report and track defects in ALM, coordinated with technical developers to verify fixes and perform follow-up work to resolve issues.
  • Based on Business requirement component of HP QC/ ALM, created main and associated child test cases.
  • P erformed functional testing, integration testing, and supported UAT.
  • Tested to verify the calculation on Mass Transaction form and Termination Transaction form along with manual file uploads and reports execution in SF Comp module.
  • Tested all units included in the “Term Eligible” field would have been paid via Confidential ADP payroll during the reporting period.
  • Prepared defects report and retested after the fixing. Also, guided users to participate in UAT.
  • Verified any “Term Eligible” units without an effective date will be included in “Active” units evidencing that these units have NOT been paid via Confidential ADP payroll during the reporting period.
  • Created BPP (Business Process Procedure) document for user’s .
  • Mapped FDS and used various APIs to extract the data from different objects for replication
  • Worked on Dellboomi Interface for inbound/outbound data between SAP HCM and SFEC.

Confidential, Portland, OR

SAP Business Analyst/ QA Tester/ Production Support

Responsibilities:

  • Gathered business requirements, analyzed functional and technical data/workflows & performed
  • GAP analysis for interface of benefit data with new cloud vendor.
  • Coordinated between business stakeholders, benefit provider and technical teams to support and collaborate requirements.
  • Created Change Control Board Request document (CCB), High level interface design document, functional specification document with Use case diagrams and Activity Diagrams.
  • Configured benefit provider with new payment method and replaced the new cost in SAP system for 2 Basic/WOC life Insurance plans, 3 Supplemental Ins plans for EE/SP/DP, 2 ER/EE paid Additional Life Ins plans, 2 STD plans and 1 LTD plan.
  • Mapped the features for interfaces to provider, worked on interface outbound and inbound files formats and periodic automated file transfer.
  • Performed unit testing, integration testing, interface testing and documented test results.
  • Possess strong knowledge of quality assurance and work closely with QA team in developing test plan and test cases and implementing User Acceptance Testing (UAT) to validate changes with new benefit provider in IT0168 as well as in pay-stub.
  • Created ‘Transport Request’ for higher environments after successful validation.
  • Configured email content for open enrollment period 2017, with different web-links and performed functional testing and validated in DV1, QA1.
  • Created variant for batch job to send mass emails for Open Enrollment of 2017 and documented Business Process Procedure for future support.
  • Delimited some plans as per business requirement and configuring new cost for 45 Medical/Dental plans in SAP system.
  • Performs unit testing in DV1 and created UAT doc for benefit team and payroll team to validate new cost in master data as well as in pay-stub.
  • Mapped features between legacy systems to SuccessFactors on cloud system via IBM API Connect.
  • Analyzed business requirement to understand company policy and created parent and associate child test cases in JIRA tool, created defects report and re-tested after fixes, attended review meetings and other team building activities.
  • Tested Role Based Permissions and Workflows for different events in SF EC instance as per business requirement.
  • Analyzed and tested proxy users to access another use’s data and functions.
  • Performed GUI testing as home page, personalized instance with various portlets, company logo, and password policies.
  • Tested Position Management and Time Off.

Confidential

SAP HCM Production Support

Responsibilities:

  • Analyzed and resolved reported incidents in PRD related to Benefit/ Payroll/ Time by Kronos/ PA/ e-policies or s area.
  • Coordinated between business stakeholders, developers and end users to resolve issues with DataMart files or as per priorities.
  • Analyzed Confidential and maintained traceability matrix table to uniquely trace the identified business requirements for general design, testing; as proof that requirements have been developed into a solution and that we have configured, tested and tracked the Confidential .
  • Performed functional and regression testing in DV system on periodically Tax updates from Rimini Street.
  • Create change management request for production system and represent changes to CAB.
  • Resolved support incidents/tickets and Work-tasks on Service-Now.

Confidential, AZ

SAP HCM Consultant

Responsibilities:

  • Analyzed business requirement to understand company policy and created parent and associate child test cases in HP QC/ ALM, created defects report and re-tested after fixes, attended review meetings and other team building activities.
  • Tested SUI tax for New Mexico state and daily work schedules for variety of shifts with break schedules that provide both paid/ unpaid breaks as per BRD (business requirement document).
  • Worked on ‘Year End Adjustment’ of 2016 to o verride SUI Tax with NM State, Used T.code PAUY (Workbench Retro), created IT0221 using YANA (subtype).
  • Executed ‘Payroll Re conciliation Report’ to review different WTs in quarterly and yearly basis.
  • Performed testing to resolve various issue in different environments as per ceiling limit for NM SUI wages and set SUI tax rate for new company with no employee SUI contribution.
  • Analyzed and fixed to remove mismatch warning messages between BSI and SAP Client in payroll log.
  • Lead a team with 4 team members, worked with technical offshore team to create custom HR Report and custom table when employees are hired/rehired or transferred from AZ to NM.
  • Carried out required Master Data changes for employees that are currently living and working in NM. Also, made changes in to the hiring and rehiring process, FI Posting and generated paystub and check printing.
  • Tested payroll end-to-end steps to generate paystub, G/L posting, third party posting, SUI quarterly reports in Tax Reporter.
  • Tested substitutions, absences, attendance, leave entitlement as Parental Leaves, STD, LTD etc. as per BRD (business requirement document).
  • Tested overtime, availability, managing time accounts using attendance/absence Quotas as per BRD (business requirement document).
  • Rehired/hired/transfer employees for testing to observe whether the NM IT0208/0209 is defaulting the state mentioned in address.
  • Created and executed test cases to a djust retroactive Payroll results via Year End Adjustment Workbench, adjusted for prior quarter.
  • Performed retro adjustments for mass data as needed for consecutive quarters of 2016 to get USD amount in wage type for Tax reporter (Production support).

Confidential

SAP HCM Consultant

Responsibilities:

  • Analyzed ‘AS IS’ business process to understand ‘TO BE’ process for ‘whole life insurance plan’ and created business requirement document.
  • Configured end to end ‘Whole Life Insurance Plans’ for regular full time and part time employees, which includes accidental death benefit through MassMutual Financial Group.
  • Created ‘Transport Request’ for higher environments after successful validation.
  • Enrolled eligible employees in to benefit plans and check for eligibility, cost and coverage amounts.
  • Ran payroll and check for correct deductions and net pay.
  • Generate paystub and check for the premiums at the appropriate location.
  • Worked with technical team to appear Wage type name on the paystub, as per business requirement.
  • Executed Finance posting and coordinated with finance team to make sure successful posting.
  • Analyzed business requirement to understand company policy and created parent and associate child test cases in HP QC/ ALM, created defects report and re-tested after fixes, attended review meetings and other team building activities.
  • Performed functional and integration testing as necessary to ensure that new benefit plan do not adversely affect existing functionality.
  • Tested holiday calendars, work schedules/planned working time, Period Work Schedules, and pay types for FTE.
  • Tested absence valuation rules and counting classes for paid and unpaid absences.
  • Executed ‘Payroll Reconciliation Report’ for Insurance plan.
  • Supported end user for ‘Group Enrollment’ of MassMutual Insurance Plan.

Confidential

SAP HCM Consultant

Responsibilities:

  • Analyzed business requirement to understand ‘AS IS’ and ‘TO BE’ process for Confidential (k) catch-up functionalities to the existing Confidential (k) plan, LTD plan & Pension Plan and created business requirement document.
  • Created custom WT’s as per user specification for Confidential (k) catch-up contribution and assigned with employee and employer pre-tax contribution.
  • Executed payroll run to test the catch-up contribution limit for employees.
  • Modified the Remuneration statement to reflect the Catch-Up Contribution limit. Worked with ABAP team for technical error in Remuneration statement for Confidential (k) plan, then re-tested and created report.
  • Configured employee contribution rules and limits in benefit wage type. Defined Pre-Tax contributions for employees.
  • Executed ‘Reconciliation Report’ for wage type-2056 (pension plan) and Confidential (k) plan for testing purpose.
  • Performed Gap analysis and processed work around with the help of ABAP developers using programing and user exits.
  • Worked with ABAP team for enhancement in cost rule for ‘Long Term Disability’ plan. Defined ‘additional condition’ need in ABAP coding, so the custom code will only be triggered when the pay period dates correspond to more than one entry in the configuration table (V 5UBI B). Then re-tested LTD enhancement in customer WT and created report.
  • Created custom WT’s and assigned with employee pre-tax contribution.
  • Analyzed business requirement to understand company policy and created parent and associate child test cases in HP QC/ ALM, created defects report and re-tested after fixes, attended review meetings and other team building activities.

Confidential, AZ

SAP QA Tester

Responsibilities:

  • Analyzed business requirement to understand company policy and created parent test case and associate child test cases in HP QC/ ALM, reported and re-tested defects, attended review meetings and other team building activities.
  • P erformed functional testing, regression testing, integration testing and supported in UAT.
  • Tested standard deductions using IT0014, IT0015 and payroll WT's and customer specific Wage Types for paying out basic pay and effecting deductions and additional payments to the employees.
  • Tested deduction frequencies, set limits on deductions, include priorities and arrears processing for calculating deductions.
  • Tested daily work schedules to support a variety of shifts with break schedules that provide both paid/ unpaid breaks.
  • Tested time constraint classes- for absences, attendance, substitution and availability.
  • Tested Pay Scales for Annual Salaries' as per client requirement.
  • Processed advance payment to employees in IT14 and IT15 to process balance and totals.
  • Created quality report for additional payments and deductions.

Confidential

QA Tester

Responsibilities:

  • Analyzed business requirement to understand additional required for personnel actions.
  • Created parent test case and associate child test cases in HP QC/ ALM, reported and re-tested defects, attended review meetings and other team building activities.
  • P erformed functional testing, regression testing, integration testing and supported in UAT.
  • Tested dynamic actions to call Infotypes in hiring for different types of employee as regular/contractors/temporary employees.
  • Tested various types of employee to verify the hiring action skips the irrelevant infotypes, as contractors, benefit infotypes are not relevant.
  • Tested employee group and subgroups, ‘Action Type’ and No Payroll and benefits adjustment reasons for contractors while hiring and rehiring.
  • Tested payroll area 14 (no payroll) and assigned to the employee group and subgroups.
  • Tested planned working time, emergency contact, travel privileges and organizational assignment appeared in copy mode while rehire/transfer/relocation for contractors.
  • Tested unemployment state IT0209 in infogroup appeared while transfer/relocation of an employee from one state to another state.
  • Created quality report ‘Hire, Rehire and Transfer’.

Confidential

QA Tester

Responsibilities:

  • Analyzed business requirement to understand company policy and test case and associate child test cases in HP QC/ ALM, created defects report and re-tested, attended review meetings and other team building activities.
  • Tested semimonthly, weekly and hourly payroll for full-time employees and contractors.
  • Analyzed and tested daily work schedules to support a variety of shifts with break schedules that provide both paid/ unpaid breaks.
  • Tested time constraint classes- for absences, attendance, substitution and availability.
  • Tested 2 Period modifiers, 2 Date modifiers and Payroll periods for 5 years.
  • Tested Garnishment document and orders for child support and IRS Tax levies, tested Third party remittance to remit garnished amount.
  • Verified evaluation class for imputed income not to display on paystub and third-party wage types processing classes 73 and 78 related to Benefits deduction.
  • Escalated third party posting defects by reversing and reposting payments.
  • P erformed functional testing, regression testing, integration testing and supported in UAT.

Confidential

SAP HCM Administrator

Responsibilities:

  • As an SAP HR Admin, I was involved in hiring/rehiring/transfer to full-time employees and contractors.
  • Executed time evaluation and payroll process and involved in payroll related subsequent activities.
  • Analyzed and executed regular and Adhoc reports on daily basis.
  • I was dealing with day to-day payroll/ attendance related issues in SAP system.
  • Worked on attendance/absence and time quota for full-time EE and contract-based employees.
  • Worked on daily work schedules to support employees with break schedules that provide both paid/ unpaid breaks.
  • Updated Master Data (PA30) on daily basis in SAP system.
  • Generated time evaluation reports, updated time management Info-types.
  • Resolved time data and payroll data issue on daily basis.
  • Involved in user acceptance testing after customization and enhancement.
  • Addressed post-go live issues escalated after new patch/ release and configuration.

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