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Sap Order-to-cash Consultant Resume

Broomfield, CO

SUMMARY:

  • Over twenty years of SAP, functional and technical, consulting and project experience helping organizations optimize and enhance their order to cash process.
  • Extensive industry experience, including: consumer products, foods processing, retail, pharmaceutical, high - tech, bio-chemical, automotive, oil and gas, textiles, HVAC, steel, financial, software development, and media.
  • Platinum level SAP skill set in the SD module with versions 2.2 - ERP ECC 6.0 EHP7.
  • Significant experience with SAP AFS & IS-Retail, CRM (C4C), ECC-MM/FI/PP/PS, BW, SCM applications such as APO and Confidential -SCP, Solution Manager, Master Data tools such as Winshuttle, Transportation systems like Lean Logistics & EDI/eCommerce integration.

PROFILE:

  • SAP team lead or order-to-cash architect on multiple projects with project management experience, business process design & integration, sales support, customer support, marketing, finance, & logistics.
  • Broad cross functional SAP experience providing effective business solutions through SAP component integration. Deep configuration skills in SAP-SD and related modules, and significant custom end-to-end solution design experience.
  • Ability to work with the business from project planning and analysis, through process design, system configuration & customization, system testing,, roll-out, hyper care & production support.
  • Strong Techno-functional skills to work effectively with developers and technical consultants to customize and enhance SAP functionality beyond basic configuration. This includes heavy debugging and some development experience if needed.
  • Excellent communication, interpersonal, leadership and project management skills for supporting various team needs related to presentations,, & project meetings.
  • Experience with integration partners, outsourcing & offshoring arrangements, RFP / Contract process, service level monitoring, & vendor compliance.

TECHNICAL SKILLS:

  • Sales Order-to-Cash expertise
  • ECC SD/LE/MM/CRM/FI/PM & CS Configuration
  • Rebate/Chargeback Processing
  • Inter: company Processes
  • Foreign Trade
  • Classification / Variant Configuration
  • Batch Management & Determination configuration
  • Warranty Claim Processing
  • Serial Number Management
  • Maintenance and Service Notifications
  • Backorder Processing
  • Customer Master, Partner Determination
  • Sales documents, shipping/deliveries, Billing / Invoicing.
  • SIS / LIS
  • Pricing and Taxes
  • Account Determination, FI-AR integration, Credit Management
  • Output and Texts
  • Subcontracting
  • Automotive and JIT
  • Medicaid Processing
  • BW/BI, extractors, & process chains
  • Returns, Services, and complaint processing
  • Shipping and Transportation
  • Third-Party Processes
  • Contracts and Sales Agreements
  • Debit and Credit Memo usage
  • Demand Management, MRP / Inventory processing, Purchasing
  • Material Master, Material Determination, Customer Material info records
  • Requirements Maintenance (VOFM)
  • Workbench and Debugging
  • RFC Communication
  • SAP configuration
  • User-Exits, BAPI s, & Customer functions
  • EDI, ALE and IDOC, and SAP interfaces
  • CTS, Job Scheduling, Security, other basis
  • Monitoring, performance turning
  • Technical Documentation
  • Solution Manager usage
  • Web/Online integration
  • SCM Customization
  • GATP and R/3 ATP, CIF maintenance
  • Order Fulfillment
  • Demand Planning, Master Planning & Factory Planning
  • SD and (Partner Academy)
  • CRM: Overview, Sales, Middleware
  • APO-DP and (Partner Academy)
  • APO Master Data Integration
  • APO GATP
  • Classification, Variant Configuration, Inventory Management, and Procurement
  • SAP-BW Overview (BW 3.1 & BI 7.0)
  • Multiple Hana & S/4 Overviews complete,
  • CRM C4C completed,
  • Partner Academy ABAP/4 and (Waltham, MA)
  • EDI / IDOC ./ ALE / Workflow
  • Sap script
  • Sales and Sales Management
  • Revenue Accounting and Pricing Analysis
  • Stanford Project Management
  • Confidential cGMP and DEA compliance
  • SOx
  • Leadership and Negotiations
  • Microsoft Application
  • Novell CNE (Version 4)

PROFESSIONAL EXPERIENCE:

Confidential, Broomfield, CO

SAP Order-to-Cash Consultant

Responsibilities:

  • Support multiple upgrades, including moving to ECC 6.0 EHP7
  • Integration of acquisitions (Earthbound Farm, Wallaby, So Delicious) in to the core OTC processes
  • Support roll out to Canada via standard SAP Intercompany process with significant customization, ecommerce integration (wM) and Carrier integration (Lean & TMC)
  • In between multiple roll-outs above also provided on-going production support to brands in core business as well as corporate level business projects such as SAP Blockchain integration for product traceability.
  • Heavy involvement in all phases of the projects, ECC configuration & Customization, Master Data support, Reporting support, & Change Management

Confidential, Dallas, TX

SAP SD/MM and OTC Consultant

Responsibilities:

  • Solution design: requirements through, design, development, testing, using Agile Scrum.
  • SD pricing configuration and setup for mainframe to SAP transition, pricing interfaces required for real-time POS system pricing calls, pricing master data interfaces, & customizations to support unique customer and product requirements.
  • Custom front-end to support easy pricing maintenance navigation and enhanced performance during pricing mass create/change.

Confidential, Richardson, TX

SAP SD/MM and OTC Consultant

Responsibilities:

  • Requirements gathering through, design, development, testing, multiple roll-outs & Production Support.
  • System configuration & customizations including: Pricing, Account Determination, Purchasing, Sales, Billing (FI Integration), & Invoice verification, & AFS/IS-Retail integration.
  • Support Development through: cut-over programs, reporting and batch programs, edi/idoc customizations, & bapi/rfc to support transactional processing.
  • Additional time spent on front-end development for in IC billing tool for non-inventory expense items, so these could be transitioned away from standard account determination.

Confidential, Manchester, CT

SAP SD/MM and OTC Consultant

Responsibilities:

  • Support requirements, design, customization & development, testing, and multiple roll-outs.
  • SD / MM configuration support & developer support for customizations and reporting.
  • Designed custom backorder processing and rescheduling program to replace SAP’s standard backorder processing, rescheduling & reporting in IS-Retail.

Confidential, Richardson, TX

SAP SD/MM and OTC Consultant Additional Part time support

Responsibilities:

  • Review current handling of customer sales orders from placement through shipping, billing, and A/R. Review/analysis included all OTC and FI-AR configuration, data (SD/FI tables), RICEF development objects. Presented findings for approval to initiate a process improvement project.
  • Supported all phases of project from design/blueprint, development, testing/, and go-live. Enhanced SAP functionality, including: sales Order processing, delivery, shipment, transportation, invoicing, FI-AR, EDI/IDOC, custom reporting, output, and 3rd party software for impacted areas.
  • Managed developers, local and off-shore, who provided technical updates to remove out of date custom code where possible, and adding updates for the process enhancements.

Confidential, Broomfield, CO

SAP SD/MM and SCM Consultant

Responsibilities:

  • Conduct evaluation of Heartland Farms division’s SAP 4.7 DSD current installation functionality. Built gap analysis for Dean Foods’ executives for moving to ERP 6.0 and current version of DSD.
  • Roll out of ERP 5.0 to CreaMiser division. This included rolling out the current corporate template along with additional functionality to support this fast-moving equipment division. In addition to standard SAP Order-to-Cash functionality, additional SAP functionality implemented for the business included MTO sales order processing, serial number management for materials, warranty check processing, call center support using SAP PM and CS, FedEx interface for shipping, and developing a custom sales tax solution to interface SAP sales order/invoice processing with a third-party system.
  • Support of upgrade from ERP 5.0 to ERP 6.0 EhP4. Work on planning, business coordination, and detailed regression testing of the current solution.
  • On-going production support of ERP 5.0 system prior to upgrade. This included functional support of SAP SD Order-to-Cash, plus rebate processing and customizing, returns/credits, as well as MM, FI-AR, BW reporting, and Solution Manager support.

Confidential, Broomfield, CO and Princeton, NJ

SAP SD/MM and SCM Consultant

Responsibilities:

  • SAP R/3 4.6c conversion to ERP ECC 6.0 with system consolidation to overseas single global instance. Provided OTC as - is business process design for Sales & Marketing project planning phase.
  • Project Manager and Team Lead on projects for: controlled product sales order monitoring solution for DEA compliance, new OTC process for product destructions, samples, and donations processing, automated third-party planning, purchasing, and inventory management solution.
  • Re-design product returns process from the current manual internal process to an automated Third-Party Web based system integrated with SAP to provide returns credit processing that significantly reduces internal time spent processing returns.
  • APO project to implement GATP and enhance DP usage. Leveraged previous Confidential integration experience to provide SAP R/3 & APO system customization and integration, managed sales and marketing testing process, developed documentation and provided, and provide on-going support for production solution.
  • Support of SAP R/3 upgrade from 4.0b to 4.6c. Order to Cash support, including as is to 4.6c evaluation, SD/MM configuration, modification and customization support, managed system testing and for sales and marketing, Business Process documentation, and cGMP system validation.
  • Inter-company Sales and Marketing project support to integrate company s international sales processes in to the current SAP environment to provide one face to the customer while maintaining separate financial reporting.
  • Numerous internal projects and ongoing IT production support of SAP OTC process for Sales and Marketing. This includes Pricing process maintenance & customization, Tools development to support the pricing process, Bid/Contract process support, Rebate processing, Chargeback processing for Wholesaler claims, Medicaid processing & reporting, order processing, reporting (BW 3.5-7.0 and LIS/SIS), internal interface support, Distribution support, and Inventory management.
  • SAP security analysis and system support for Sarbanes Oxley Sales and Marketing compliance.
  • Confidential cGMP compliance assistance for SAP, including: assessments of requirements and functionality for sales and marketing processes as they relate to the FDA's GMP CFR's, document validation, and testing validation.

Confidential, Newtown Square, PA

SAP CRM Sales and Marketing Team Lead

Responsibilities:

  • Project goal to provide better visibility to their customers product needs through custom CRM Dashboards.
  • Gathered requirements from VP level, sales managers, and account reps and mapped to standard CRM or custom requirements.
  • Designed system functionality to support requirements, and attained management support for development.
  • Worked with CRM developers to realize system design using BSP, ABAP, and Portals functionality.
  • Supported operations team through testing, user acceptance and go - live.

Confidential, Glendale, CA

SAP SD/MM and SCM Consultant

Responsibilities:

  • Order - to-Cash process support for the project. This includes business process reviews, analyzing existing SD/MM configuration and making necessary adjustments, testing preparation and execution, and integration with SAP-AR, and troubleshooting issues.
  • Supported reporting system development for project. This includes using SAP-BW for SAP-MM and SAP-APO reporting, and SAP-SD reporting through an in-house data warehousing system that uses idoc interfaces for data feeds from SAP, oracle as data storage, and business objects as a front-end.
  • This included: report design, idoc support, complete testing, and enhancements for data scenarios not supported by SAP.

Confidential, Dallas, TX

SAP SD/MM and SCM Solution Architect

Responsibilities:

  • SAP - SD Analyst & Solution Architect for internal Product Development, Consulting Services for customer implementations, and Customer Service for post implementation support and upgrades; performing SD/MM/PP/FI analysis, Product Management, and Project management. Supporting versions 3.1I through 4.6c, and provided SAP R/3 4.7 evaluation.
  • SAP Team lead for: Variant Configuration and SAP BoM processing logic, Automotive Scheduling Agreements, Sales Document Rescheduling, Foreign Trade, and Logistics Execution.
  • GATP setup, Integration, Master data transfer, and transaction data transfer.
  • Transportation collaboration and Service Logistics; shipping configuration, output control and EDI, cost calculation, Partner setup, and reporting for delivery tracking (proof of delivery).
  • Final Solution provided complete integration of SAP-R/3 SD with Confidential SCM ATP to provide sales order management with a memory resident global ATP engine for order fulfillment.

Confidential, Statesville, NC

Project Manager and Team Lead

Responsibilities:

  • Duties included: project plan, SAP setup, Mercator Windows - NT setup and mapping of SAP IDOCS to transaction sets, documentation, and knowledge transfer to client personnel.
  • Additional functional support included: providing all SD and MM, and FI-AR post implementation support.
  • Technical support included setting up ALE and Workflow processes, and ABAP/4 requirements specification.

Confidential, Lewisville, TX

SAP Team Lead

Responsibilities:

  • Worked with development staff to complete any open SD/MM ABAP requirements, managed technical staff, setup Inbound/outbound EDI for the sales department, and implemented a software quality assurance program.
  • External transportation and manifest system integration with SD shipping for delivery processing, transportation management for shipment creation and tracking, and Warehouse Management for picking.
  • Sales Order credit card processing and interface to third party clearing house for online approval.
  • Foreign Trade setup and data interface to local Customs Office (Free Trade Zone).
  • Integrated third party Demand Forecasting tool using ALE and File Interface combination for internal planning group.
  • FI Integration including: Vertex for taxes, Dunn and Bradstreet's reporting tool setup for Finance department, and Crystal Reports as a companywide reporting tool.

Confidential, Richardson, TX

SAP Consultant

Responsibilities:

  • Complete order - to-cash configuration (SD): Pricing setup and optimization, Billing, Inventory (Consignment), ATP checking rule setup for sales and delivery processing, requirements passing for MRP, SIS planning and reporting, M/M, and C/M, credit mgmt., shipping, and returns processing.
  • Significant effort spent in Variant configuration within the Sales Process and Production process. This included modeling, classification, dependency maintenance, and ABAP/4 customization to integrate with ATP and Pricing.
  • Analyzed needs for and coded: Legacy Systems conversions, Reporting, Enhancements, Screen and Status development, Output Determination/Sapscript, and troubleshooting in SD and MM.
  • Worked on internal SCM planning project to integrate Manugistics with MM, SD, and LIS.
  • ALE and workflow setup to automate M/M, and EDI/IDOC setup for Sales Order processing.

Confidential, Cleveland, OH

Senior Staff SAP Consultant

Responsibilities:

  • Designed and coded inbound and outbound interfaces between production systems and R/3 - PP-PCS
  • ATP setup, M/M setup, reservation maintenance, and general PP support.
  • General ABAP/4 support and specification design, interface coding, test plan creation and execution.

Confidential, Kansas City, KS

SAP Consultant

Responsibilities:

  • Functional duties included SD and MM setup. Significant time was spent in Pricing analysis, C/M maintenance, M/M maintenance, batch management, shipping activities such as delivery document setup and customization, copy control and document flow, Incompletion procedures, ATP and requirements passing for MRP, Document type / item category and Schedule line category setup, Account Assignment, material determination, and output determination. ASAP methodology used.
  • Technical duties included ABAP/4 development for SD and MM, EDI and ALE analysis, and IDOC customization, requirements analysis, coding, code reviews, code walk through, and testing.

Confidential, Indianapolis, IN

SAP Consultant

Responsibilities:

  • Functional support: SD pricing, customer maintenance, and LIS/SIS analysis.
  • Development support included Reports, BDC s for legacy data conversion, Interfaces & SAP scripts.

Confidential, Boston, MA

SAP Consultant

Responsibilities:

  • Functional FI - AR, FI-AP support. Master data mgmt: customers, materials, and vendors.
  • Finance department support for department SME s,, requirements & issue tracking.
  • ABAP/4 work: Reporting, data migration, legacy system interfacing, and system testing.

Confidential, Chicago, IL

SAP Consultant

Responsibilities:

  • Reported to Partner Level, and assisted Senior Manager s in the decision process for the project.
  • SAP work included SD and MM analysis, ABAP/4 work, and some technical work.
  • Providing at all organizational levels, and developed internal and presentations.

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