PROFILE:

• Technology Consultant with over 12+ years of information technology and project management experience specializing in SAP Application Lifecycle Management and SAP Solution
• Experience in SAP Business Process Operations
• Expert in installation, configuration and setup of different SAP products including SAP Solution Manager 7.0 and 7.1, SAP’s platform that provides the integrated content tools and methodologies to implement, support, operate and monitor customer’s entire SAP environments.
• Proficient SAP Basis leadership/management/planning experience in system administration, leveraged support management, landscape architecture, upgrades planning.
• Expert in installation of Enhancement Packages for SAP ECC and SAP NetWeaver
• Knowledge in installation, configuration and administration of various operating systems, database systems, backup solutions in both physical and virtual environments

SAP SKILLS:

• SAP Solution Manager 7.0 and 7.1
• Business Process Monitoring
• Wily Introscope
• CA CEM
• BI 7.0
• BOE/BOBJ/BPC
• SAP HANA
• SAP Security
• ERP ECC 6.0, Netweaver 04/04s
• SAP Portal 6.0/7.0
• Oracle 7x, - > 10x, SQL Server 7 -> 2005
• Sun Solaris, AIX

EXPERIENCE/PROJECT WORK:

Confidential, CA

SAP ALM Consultant

Responsibilities:

• End-to-End Technical Monitoring
• Channel and Interface Monitoring
• Business Process Monitoring
• End User Experience Monitoring (EEM)
• IT Infrastructure Management Monitoring
• E2E Root Cause Analysis
• Early Watch Alert Reporting
• CA Wily Introscope
• Service Level Reporting
• SAP BMC AppSight
• Custom Code Lifecycle Management
• Data Consistency Management Capability
• Business Process Analytics based on BI
• Job Scheduling Management and Monitoring
• Business Process Improvement
• Usage Analysis Process Performance
• Configure and Setup SAP Business Process monitoring for ECC
• Setup and configure up to 30 KPI for Critical Business process
• Setup Business Process Monitoring Dashboards
• Setup Business Process Monitoring Analytics
• Check/Implement SAP Tools, Notes required for SAP Business Process monitoring
• Lead multiple architecture design projects with focus on the ALM portfolio and using SAP Solution Manager as the core system.
• Knowledge transfer sessions

Confidential

SAP ALM Consultant

Responsibilities:

• Experience working with business users to define process flows. Identify user interface requirements and business rules that correspond to business requirements
• Experience with designing multiple Dashboard and Analytics to display user requirements as architected during the design phase
• Work with user to define Key Process Indicatiors (KPI’s) as defined by SAP and lead discussions with Departmental and ERP SMEs
• Help each Department develop and implement strategies to implement these new processes and other changes.

Confidential, Santa Ana, CA

SAP ALM Consultant

Responsibilities:

• Interview functional steak holders to identify BPMon KPI’s
• Prepare SAP Solution Manager and Managed Systems
• SAP Business Process Monitoring
• Configure and Setup SAP Business Process monitoring for ECC
• Setup Business Process Monitoring Analytics
• Setup Business Process Monitoring Dashboards

Confidential

SAP ALM Consultant

Responsibilities:

• Prepare SAP Solution Manager and Managed Systems
• SAP Business Process Monitoring
• Configure and Setup SAP Business Process monitoring for ECC
• Check/Implement SAP Tools, Notes required for SAP Business Process monitoring
• Setup and configure up to 30 KPI for Critical Business process
• Setup and configure Alerting for up to 30 SAP standard Transaction Codes and KPI’s
• Setup and Configure up to 20 Job Monitoring
• Setup Business Process Monitoring Analytics
• Setup Business Process Monitoring Dashboards
• Knowledge Transfer
• Documentation

Confidential

SAP Basis Consultant

Responsibilities:

• SolMan 7.1 Ehp5 Technical Operations setup of Proactive Monitoring and Maintenance of SAP Landscape from hardware to OS to DB to NetWeaver. Setup email alerts about problems at all levels of SAP.
• Setup SAP Technical monitoring Wily tool to monitor Java components for SAP Portal environment.
• Setup System monitoring of core components to detect critical situations as early as possible.
• Generated component specific administration tasks, divided into logical areas, depending on the SAP system types.
• Monitor the availability and self-test status of components such as integration engine, adapter engines, business process engine, and ABAP and Java proxies, centrally
• Setup monitoring of clustered components with the release of Solution Manger 7.1 SP5.
• Install SAP Host Agent and an SAP SMD Diagnostics to monitor BPC application servers.
• Setup SLD Bridge for SLD synchronization between Production SLD and SolMan SLD
• BI/BOBJ Responsibilities:
• Administer Rights in SAP BusinessObjects Business Intelligence Platform build a security model for company with multiple divisions to create users and assign users to groups, create folders and add objects to folders, create custom access levels.
• Installing and Configuring BOE / BOBJ 4.0
• Experience supporting BASIS and security activities for extended SAP Products, such as BPC, BOBJ

Confidential

SAP Basis Consultant

Responsibilities:

• Assist with upgrading SAP/Business Planning and Consolidation application.
• Install Configure Solman 7.0 Ehp1 SPS27
• Install Configure Solman 7.1 SP4
• Experienced in XI/PI v7.1 Upgrade, Service Packs upgrades and OSS notes installs
• XI BASIS Knowledge and involved in SAP WEB AS administration activities like configuring additional server node and installing dialog instance for J2EE Engine for load balancing
• Performance Tuning application
• Installing and Configuring BOE / BOBJ 3.1x
• Installing and Configuring BOE / BOBJ 4.0
• Setup CCMS transport system for PI transports for DEV, QA and PRD
• Experience in installation, configuration and maintenance of various SAP systems (ECC/BW/SolMan) in Windows / SQL environment.
• Coordinate implementation activities and issue resolution for system deployment
• Coordinate technical knowledge transfer with application support for post-go-live support
• Evaluate and apply SAP kernel patches and support packs
• Maintenance of multi-landscape environments through client copies, system refreshes, and transport management
• Coordinate technical knowledge transfer with application support for post-go-live support
• Establishment of OSS and EarlyWatch connections
• Early watch and Go-live checks, OSS note research and application, SAPGUI deployment

Confidential

SAP Basis Administrator

Responsibilities:

• Hired as a fulltime SAP Basis Administrator to join a team to provide application/technical infrastructure support. As a SAP Basis Administrator, responsibilities include but not limited to performing day-to-day technical tasks for a project, including all project activities. Duties span all Practice Areas involved (i.e., Build/Run, Operations Architecture, System Administration, Database, ERP and other technical frameworks, etc.).
• Provide SAP Basis administration Support, Performance monitoring & tuning, Problem analysis & resolution, and other activities required to maintain system integrity and maximize uptime.
• Provide SAP Basis administration support, performance monitoring & tuning, problem analysis & resolution, and other activities required to maintain system integrity and maximize uptime.
• Transport Management Support and Troubleshooting.
• Troubleshoot Printing issues and setup new printers.
• SAP IXOS Data Archiving for SAP.
• Worked extensively on all aspects of user administration, client copy functionality, R/3 installation/kernel upgrade, performance analysis and memory/buffer management, spool administration database backup/recovery, SAP and Oracle installation, technical documentation, and troubleshooting (problem reporting and resolution).

Confidential

SAP Consultant

Responsibilities:

• Monitor Core Business Processes which include Invoice Printing, Customer Care SAP CRM, and Sales Orders.
• Configure Solution Manager to tie business processes to the underlying infrastructure and obtain system metrics.
• Support Multiple Project Landscapes which include Nine Production Instances (ECC, BW, CRM, SCM etc.
• Setup Monitoring of key application and system metric processes through a unified view of IT Landscape which helps senior management with End To End business activity.
• Detect the failure of a system or application component and trigger a notification of the failure in a manner that includes redundant message suppression.
• Identify potential problems prior to an outage occurring and trigger a resolution or notification through Remedy/Email.
• Display a real-time hierarchical view of the business process steps with “drill down” capability into the health of underlying infrastructure components to facilitate root cause analysis and reporting on a volume of 5million transactions per day.
• Lead Project for SAP Change Management Team for managing changes in SAP solutions safely, flexibly and efficiently by introducing Rev-Trac a flexible, powerful and fully-featured change control tool for SAP solutions. Tools new feature help prevent inadvertent parallel development and blocks potentially damaging migration before they occur.
• Facilitates compliance with Sarbanes-Oxley, FDA regulations and with the emerging ITIL infrastructure operational standard.

Confidential

SAP Basis Analyst

Responsibilities:

• Conduct Installation, Transport system management, system builds and Cutover/Go-Live related Basis tasks
• Install and Configure Wily Introscope and Root Cause Analysis to Monitor and Report on Java and Abap related issues.
• Installation Configuration of Solution Manager
• Upgrade Solman 7.0 to EHP1 and SP20
• Monitor system backups and re-run as necessary and process restore requests.
• Monitor DB size files and increase capacity as needed.
• Gathering non-functional requirement on system availability and performance, disaster recovery requirement.
• Utilizing CCMS and Solution Manager to understand recurring incidents impacting user population, identify root cause, resolve problems and implementing corrective actions.
• Layout the transportation strategy for support major development and production support.
• Create and deploy Interactive forms using Adobe Document Services to improve document handling capabilities of SAP Web Application Server from BI for PDF reports.
• Perform Capacity Planning across the SAP Landscapes to ensure appropriate storage and processing capability of the technical infrastructure to improve efficiencies and increase system performance
• Monitor MDM Server Logs and Repository Logs.
• Use SAP Memory Analyzer to look into Java heap dumps and determine Java memory bottlenecks and improve performance.
• Upgrade Java Runtime Environment on Netweaver Platform
• Install and test SAP Mobile for Army logistics program