Lead Quality Analyst Resume
Ca, UsA
Summary
- MBA with specialization in Software Project Management and 8 years of Industry experience in Quality Assurance, Quality Processes Establishment, Rollouts/Trainings, Processes Definition and Manual/Automation Testing in multiple large-scale applications with complex architectures in a fast-paced environment and with Organizations like Walt Disney World, SAP Labs and HSBC GLT.
- HP Quality Center 9.2 based Test Management professional with LoadRunner 9.1 Performance Testing and Quick Test Professional 9.2 Automation Testing experience.
- Experience in CMMi Process model, Rational Unified Process (RUP) methodologies, Agile Methodologies and Standard like Six Sigma, CMMi, ITILFramework and ISO Standards.
- Strong experience in Scenario Testing, Functional testing, Integration testing, System testing, End-to-End testing, GUI testing, Functional Acceptance Testing, Back-end testing, Interface Testing, Regression testing and User Acceptance testing.
- Experience in Back-end Testing, Database Testing, Data Reconciliation testing, Data Validation, Data Conversion testing and Database Migration testing using SQL, PL/SQL.
- Well versed in all phases of STLC, including Requirement Analysis/Mapping, Estimation, Test Planning, Traceability Matrix, Scheduling, defect tracking and reporting bug.
- Excellent knowledge of Software Development Life Cycle (SDLC), Quality Assurance LifeCycle (QALC) and Defect Management Life Cycle.
- Extensive Experience in testing various SAP line of products line Business By Design and SAP R/3 in Modules like HR, FICO, SD, MM, and WM
- Well Versed with in SAP Specific tools like eCATTS, CSN, AE6
- Extensively worked on TAO Release 2 and 3 for Efficiency, Risk Coverage and Effectiveness in integration with QC(BPT) and QTP
- Strong Experience in Defect Prevention Activities of Development/Support/Testing projects from Identifying/Analyze Defect performed Root Cause Analysis, preparation of mitigation plan using Fishbone Diagram and Pareto's 80-20 Rule.
- Worked on Configuration Management tools like Clear Case, Perforce, domino doc, SharePoint and Visual Source Safe.
- Very strong experience in Onshore/Offshore model as a senior member. Ability to communicate and coordinate with individuals in remote locations and across time zones.
- Team Player with excellent verbal, written and analytical skills.
Technical Skills:
- ERP: SAP Business by Design, ECC 6.0 and R3
- SAP Modules: HR, FICO, SD, MM, and WM
- Testing Methodologies: Test Strategy, Test Plan, Test Case, Traceability Matrix, Test Report, Test Metrics, Test Management
- Automation Tool: SAP eCATTS, TAO, SOAP UI, QTP, LOADRUNNER
- Defect Management : SAP AE6, Mercury Quality Center and Test Director.
- Platform: Windows 2000/XP
- Software Lifecycle: SDLC, STLC and AGILE Development Methodology
- Protocols: TCP/IP, DNS, FTP, HTTP
Academic Qualification:
- MBA - IT.
Work Experience:
Client: Confidential Oct 08 - Present
Title: Lead SAP Interface Testing.
Location: Florida, USA
Description:
The Disney Property Management Replacement (\'PMSR\') Project is a strategic Disney initiative to develop a future state Property Management System that is agile, service oriented and capable of supporting continuously changing business needs. As Part of PMSR Solution, Dreams interacts with about 30 different systems through more than 100 Interfaces.
Roles and Responsibilities:
Responsible for managing testing for PMSR Interface with SAP FICO for Account Payable/Receivable Interface, General Ledger Interface, Travel Mgt Interface, Bank Account Interface and Special Purpose Ledger with goal that SAP Interfaces facilitate the transmission of the accounting data from the transactional systems to the central G/L accounting system and SAP Order to Cash scenarios right from Enquiry Processing, Quotation Processing and Sales Quotation and Order Analysis. Summarized and detailed data is collected by SAP on nightly batch process or at Bank out.
- Understanding Use case/Design documents and decompose them into logical test conditions for performing negative/positive and future regression testing.
- Provide support to System, Automation and Performance teams, as well as Project Management team.
- Developed Test harnesses/ BPT framework for complete SAP Interface testing in QC 9.2
- Created Business Components and Corresponding instances in QC 9.2 for Negative and Positive Testing.
- Testing of Flat file goes Batch Schedule FTP and Secure FTP to SAP FICO and SAP Order to Cash than Vice Versa.
- Testing of different identified business scenarios from PMSR to SAP system for example Account Payable(Commissions/Refunds), GL for notifying SAP of charges and payments, Summarizes all transactions by non-cash code for every cashier bank out, Account Receivable for invoicing customers
- Create and execute Database Scenarios for validating data and performing Database verifications for web services functionality validations.
- Perform Smoke test for the new builds.
- Participated actively in Shakeout, Integration and System testing of the application.
- Used EAI Admin Console to validate XML Messages in Composite Application using JDBC Log Viewer.
- Involved several Projects in Web services testing using SOAP UI tool by uploading WSDL's and created scenarios (Requests) with multiple sets of data.
- Perform Performance testing with SOAP UI for different Load Test Strategies like Variance, Burst, Thread, Grid Fixed Rate etc.
- Calculating Different types of Assertion, While performing Load testing for example Step, Status, TPS, Error, Average etc.
- Created Test Suites and Test cases in Soap UI tool to execute regression scenarios for Web Services testing.
- Responsible for tracking and presenting test progress status including limitations with inferences to management and other leads.
- Responsible to preparing Integration, system test analysis report to summarize the numbers of defect discovered, and to detail their dispositions and priorities.
- Coordinate defect triage meeting.
Environment: QTP 9.2, AS/400, DB2, VB Script, Visual Composer, CSS, CSN, AE6, eCATTS, Java, J2EE and ABAP, SAP ByD Module HR, FI/CO, SD, MM, PP
Company: Confidential, CA, USA July. 06 - August 08.
Title: Lead Quality Analyst
Product 1: SAP Business By Design
Roles and Responsibilities:
Responsible for planning and executing FICO Mini Scenarios/Business Scenarios and there integration with SD, MM, PP modules.
Which this includes FI Work centers like of FI GL Mgt, FI Fixed Asset Accounting, Inventory/Mgt Accounting, FI Account Payable/Receivable, FI Payment/Liquidity Mgt, FI Tax and Expense Mgt, HR Work centers like PA (Personnel Administration), TLM (Time and Labor Management), PP (Payroll Processing), RPM (Resource Pool Management), MMA (Managing my Area) and ESS/MSS (Employee Self- Services) and Material Management ‘MM' work centers like Material Movement
- Responsible for executing different Mini scenarios and Business scenarios for FICO integration with HR, SD, MM, PP in different system and for different releases for example FI MM for Goods Issue for Production/Transfer/Sales and validating results in sales view, FI SD when Sales Order created and good is issued, Cost Center Assessment, overhead calculation, Tax Declaration, Asset Posting, Hiring and Employee, Transfer, Termination etc.
- Responsible for executing different Mini scenarios and Business scenarios for Modules.
- Worked as Bridge between Central Test Team, Development Team and Solution Management Group and responsible for managing and co-coordinating with teams in different locations and time zone.
- Worked on AGILE Development Methodology using SRUM technique.
- Defined Processes for Configuration Management, Release Management, and Audits.
- Schedule Reviews of the Test cases & Test Scripts for System, Integration and Regression testing.
- Involved in Performance Testing of the web based application, were performed Load/Stress Testing for the application to check the performance of the application in different levels of load and stress.
- Performed testing with in framework of Test Acceleration and Optimization (TAO) using QTP and QC integration and Loadrunner 9. 1.
- Worked excessively in Load/Stress testing using SAP GUI and SAP WEB (HTTP and TCP/IP) Protocols in Loadrunner 9.1, Parameterized and modified various vuser scripts.
- Used Loadrunner Controller to Perform Load Test, Longevity test and Stress Test in Loadrunner 9.1
- Consolidation and maintaining Release in SAP Landscapes from Development to all test systems, Maintaining and tracking progress and Change requests in SAP Solution Manager.
- SAP HCM and FICO portal experience on ABAP workbench and IDE tool.
- Developed eCATT to test RBAM users, ECO (Enhanced Controller Objects) and for AP (Application Platform) BO (Business Object) majorly used to test CRUD functionality.
- Planning and facilitate development team in performing Unit Testing manually as well as MBT (Model Based Testing).
- Defined Naming Conventions and File Structure for Automation, Like Notation for Objects, Test Scripts, VB Script Functions, Object Repository, Variables and Recovery Manager.
- Used Data Table Parameters for enabling Data Driven Test in QTP 9.2 and eCATTS.
- Test Management and defect management activities were performed in AE6 SAP defect management tool.
- Involved in RBAM(Risk Based Access Management) testing for security which includes Application Security, User Access Security and Secure Collaboration
- Involved in Executing Time Zone, Product Standard Testing for Globalization, before put and after put testing of NetWeaver Patches and Parallel Testing of different releases and test systems.
- Responsible for Consolidation and Releasing activities from Development to all test systems and Transporting Portal Changes
- Responsible for Status Reporting of Test Progress, Preparing Limitation list, SLA Compliance and Defect Removal Efficiency. Also for LR analysis like total throughput, average throughput time, average hits and response time.
- Worked as a Q Gate for the Team.
Environment: QTP 9.2, LR 9.1, QTP 9.2, VB Script, Visual Composer, CSS, CSN, AE6, eCATTS, Java, J2EE and ABAP, SAP HCM & FICO Portal, SAP ByD Module HR.
Company: Confidential India April 05 - June 06
Title: Senior Quality Analyst
Product2: ECC 5.0
Description:
Project team was involved in testing of mySAP ERP ECC replacement from the traditional R/3 back-end core system in the mySAP Business Suite. ECC(ERP central components). It was build over SAP Netweaver technology, the Java stack notably for e-business web services deployment. The classical ABAP stack is still available but integrated to Netweaver. SAP Web Application Server allows Enterprise Portals and E-business Web Services Deployment for ECC. Like other SAP Products ECC 6.0 is arranged into distinct functional modules, covering the typical functions in place in an organization. The most used for FICO and its integration with HR,SD,MM,PP
Roles and Responsibilities:
- Worked in liaison with between Development Team (NW and Application) and Solution Management Group.
- Understand the business scenarios and decompose then into Logical testcases.
- Prepare Software Test Plan and Schedule Reviews of the Test cases & Test Scripts for System, Integration and Regression testing with development team using AE6 as test management tool.
- Executed eCATT to test BO (Business Object) to test CRUD functionality
- Provided mentorship to the less experienced but growing test team in regards to test plan writing, test case writing, bug writing, bug investigation, specification review and the over all QA process.
- Consolidation and maintaining Release in SAP Landscapes from Development to all test systems, Maintaining and tracking progress and Change requests in SAP Solution Manager.
- Responsible for identifying critical business scenarios and mini scenarios with the help of solution management groups
- Performed Functional and Performance Testing with framework of Test Acceleration and Optimization (TAO).
- Responsible for executing Regression test for automation and manual scripts in QC and QTP using SAP Test Accelerator tool (TAO)
- SAP HCM and FICO portal experience on ABAP workbench and IDE tool.
- Responsible for movement of data to archive with the help of CTDF team
- Involved in before put and after put testing of NETWEAVER patch testing and reporting its impact and risk on identified business and mini scenarios.
- Involved in NETWEAVER Before put and After put testing and reporting its impact and risk on ECC modules to NW colleagues.
- Developed departmental QA process and documentation.
- Involved in Data loading, use of Application server to save data. Data Authorization objects, Creating Roles & Profiles, Info cubes (BIW).
- Created info objects (key figures and characteristics) for the extraction of Non R/3 data through Flat file logical system interface for the master data and transactional data
- Activating business content according to functional requirements
- Participated in Walk through and Defect report meetings periodically with business users and developers.
- Responsible for Status Reporting of Test Progress, Preparing Limitation list, SLA Compliance and Defect Removal Efficiency. Also for Loadrunner analysis reports like total throughput, average throughput time, average hits and response time to cover Performance Testing.
- Worked as a Q Gate for the Team.
Company: Confidential, Pune Jan 04 - April05
Title: Software Quality Analyst
Project: Credit Card Services (CCS):
Description:
Project team was involved in User Acceptance Testing (UAT) and Identifying critical test for the HSBC United States. Off-shore team was mainly involved in following sub project of Credit Card Services like CA Civil Code, Co-Brand Dual Account, RFID Card, Photo card, Toolbars memos, VRU GUS Datapops, Co-brand Real Time Updates Phase I-II and Lexis Nexis.
Roles and Responsibilities:
- Prepare Application Test Cases and Schedule Reviews of the Test cases & Test Scripts for System, Integration and Regression testing with development team.
- Understand the Business Requirement and analyzing the Functional Requirement Specs.
- Designed and performed negative & positive test cases to cover all validation and enrichment points for New, Cancel & Co-brand real-time updates for both the Card and Photo cards.
- Prepared test metrics like Test Estimation, Scheduling, Test Coverage for new requirements.
- Test Management and defect management activities were performed in Quality Center
- Developed trace ability matrix to map Business & Functional requirements with test cases.
- Sent Weekly status and Defect reports showing the progress of the testing efforts and issues Release Sign Off emails.
- Executed the Test Scripts and validated the Test results.
- Logged, Prioritized and reported the defects using Quality Centre and assigned them to the developers.
- Involved in build release management and creation of release notes, Also maintained other project related document in Rational Clear Case.
- Worked as SQA for the team and involved in doing monthly process check and walkthroughs to check CMMi processes compliance.
Environment: Windows, J2EE, SQL Server, Manual testing, QTP 9.0, VB Script, Apache Tomcat 5.5.12, Load Runner8.1, Adobe Acrobat, MS Office, Quality Center, Weblogic server, XML, Rational Clear Case
Company: Confidential, Software Development, Pune, India
Title: Software Quality Analyst (Trainer)
Product: Quality Center as Test Management rollout and Training for Confidential( USA, UK ,China and India) as global Test management tool for HSBC Group Worldwide
Description:
Confidential is a web based tool for Defect and Test management, helps project team in managing their project defects and planning their test activities, helps team in effective tracking of the project progress.
Roles and Responsibilities:
- Gap analysis of existing Defect Tracking Tool/System used HSBC( USA, UK ,China and India) and Rollout of Mercury Quality Center.
- Escalating issues and concern to HSBC Group Head Quarters UK.
- Liaising with Mercury interactive Quality Center Experts for customizing the tool as per HSBC Group Requirement.
- Responsible to creating online training material, created tool limitation list and prepared plan for rollout and training.
- Conducted sessions for Train the Trainer.
- Helped project team in customizing the application according to their project requirement and also Audited project teams are not violating Group guidelines to make Quality Center a standard Test and Defect management tool for HSBC Group.
Tool Rolled out: Quality Center, MS Office
Company: Confidential, Nodia Jan 00 - May 02
Title: Development and Test Engineer
Project 2: Confidential
