SUMMARY:

• 7+ years of experience as Functional Consultant with sound knowledge in S4 HANA & SAP R/3
• Implementations, Support, Roll Out in Sales & Distribution Module.
• 9 Years of Experience Sales Support - Managing order processing activities, Payment follow up and dispatch
• Assertive communicator with effective oral and written communication skills and problem-solving abilities.
• Total 7+ years of experience as SAP SD Functional Consultant

TECHNICAL PROFICIENCY:

MS Office, Oracle 6i, Lotus Notes, and Internet Explorer

PROFESSIONAL EXPERIENCE:

Confidential

Sr.SAP SD Consultant

Responsibilities:

• Involved in Defining the Project Plan/Project Charter.
• Setting up the activity wise dates/duration in the project plan.
• Regular discussions with Business Process Owners for definition of the complex article and site hierarchies.
• Involve Project Preparation, Business Blue Print, Realization, Final Preparation, Go-Live.
• Involved in Unit and Integration Testing, Tested end to end processes that was designed to support the Business.
• Worked with ABAP programmers by writing Functional Specification (FS’s) for User Exits, Custom Reports, Interfaces, Enhancements and Forms.
• Prepared and executed Test Scripts, recorded test results and maintained errors and bug tracking.
• Involved in providing detailed knowledge transfer, user and supported the solution

Confidential, Dublin, Ohio

Sr SAP SD Consultant

Responsibilities:

• Co-ordination with super users and Onshore team for the requirement understanding and log processing during post implementation support activities for new enhancements & new business requirements.
• Working on Ticketing Tool JIRA for acknowledgment the raised ticket by User. Preparing requirement, FTU, FS documents and depositing same in Tool for approval and further process.
• Attending the status meeting for updation of ownership and status of Tickets.
• Responsible for compliance commitment during implementation of new change requests/ reports/ enhancements.

Confidential

Sr SAP SD Consultant

Responsibilities:

• Responsible for On-call Support & Issue resolution on priority basis.
• Responsible for Change Requests, User Assistance, User s, Documentation and Post implementation support and BUG Etc.
• As a member of support team responsible for day to day AMS operation activities for SAP SD support & leading the implementation of change requests for logistics modules.
• Responsible for compliance commitment during implementation of new change requests/ reports/ enhancements for Asian countries.
• Active participation in all project/ module specific review/ change request meetings to update management about the status of the project.

Confidential

Sr SAP SD Consultant

Responsibilities:

• Involved in Defining the Project Plan/Project Charter.
• Setting up the activity wise dates/duration in the project plan.
• Regular discussions with Business Process Owners for definition of the complex article and site hierarchies.
• Involve Project Preparation, Business Blue Print, Realization, Final Preparation, Go-Live.
• Configuration done for Standard Orders, Consignment Orders and 3rd party interface, STOs.
• Involved in Unit and Integration Testing, Tested end to end processes that was designed to support the Business.
• Worked with ABAP programmers by writing Functional Specification (FS’s) for User Exits, Custom Reports, Interfaces, Enhancements and Forms.
• Developed User Exit & Routine to cater the requirements.
• Prepared and executed Test Scripts, recorded test results and maintained errors and bug tracking.
• Involved in providing detailed knowledge transfer, user and supported the solution
• Involved in the configuration of GST (Goods & Service Tax).

Confidential

Sr SAP SD Consultant

Responsibilities:

• Involved in Defining the Project Plan/Project Charter.
• Setting up the activity wise dates/duration in the project plan.
• Regular discussions with Business Process Owners for definition of the complex article and site hierarchies.
• Involve Project Preparation, Business Blue Print, Realization, Final Preparation, Go-Live.
• Configuration done for Standard Orders, Intercompany Orders, STOs.
• Designed solution for Credit adjustment against required Invoices.
• Involved in Unit and Integration Testing, tested end to end processes that was designed to support the Business.
• Worked with ABAP programmers by writing Functional Specification (FS’s) for User Exits, Custom Reports, Interfaces, Enhancements and Forms.
• Developed User Exit & Routine to cater the requirements.
• Prepared and executed Test Scripts, recorded test results and maintained errors and bug tracking.
• Involved in the configuration of CIN (Country India Version).

Confidential

SAP SD Consultant

Responsibilities:

• Co-ordination with super users and Onshore team for the requirement understanding and log processing during post implementation support activities for new enhancements & new business requirements.
• Working on Ticketing Tool Maximo for acknowledgment the raised ticket by User. Preparing requirement, FUT, FS documents and depositing same in Tool for approval and further process.
• Involved in Job Monitoring Team for Functional Support.
• Responsible for On-call Support & Issue resolution on priority basis.
• Attending the status meeting for updation of ownership and status of Tickets.
• Responsible for compliance commitment during implementation of new change requests/ reports/ enhancements.

Confidential

SAP SD Consultant

Responsibilities:

• Setting up the activity wise dates/duration in the project plan.
• Regular discussions with Business Process Owners for definition of the complex article and site hierarchies.
• Involve Project Preparation, Business Blue Print, Realization, Final Preparation, Go-Live.
• Configuration done for Standard Orders, Consignment Order Integration with Project System,
• Worked with ABAP programmers by writing Functional Specification (FS’s) for User Exits, Custom Reports, Interfaces, Enhancements and Forms.

Confidential

SAP SD Consultant

Responsibilities:

• Involve Project Preparation, Business Blue Print, Realization, Final Preparation, Go-Live.
• Configuration done for Standard Orders, Intercompany Orders, STO etc
• Worked with ABAP programmers by writing Functional Specification (FS’s) for User Exits, Custom Reports, Interfaces, Enhancements and Forms.

Confidential

SAP SD Consultant

Responsibilities:

• Involve Project Preparation, Business Blue Print, Realization, Final Preparation, Go-Live.
• Configuration done for Standard Orders, Intercompany Orders, STO etc (50 years old organization in steam engineering and control instrumentation solutions that work for process industry and comprise seven business divisions)
• Managing order processing activities in an Oracle application enabled environment.
• Initial checking of Customer PO with the detail information and sorting out any ambiguities immediately with the Senior Manager and Coordinator.
• Updating of all information & acknowledging PO immediately for cutting down the delay in Manufacturing & Dispatch to maintain delivery schedule.
• Getting the schedules from planning, coordinating with Branches for Payment & dispatch.
• Closely working with Production, Finished Goods divisions for dispatches & Looking for timely dispatch

Confidential

Sales Coordinator & Nationwide Sales Support

Responsibilities:

• Driving sales strategies for attainment of periodical targets with a view to optimize revenue from primary as well as secondary sales.
• Monitoring and keeping collections under control, with timely recovery of outstanding.
• Effectively managed processes and documentation in line with SOX guidelines.
• Distinction of functioning as active member of the team involved in Six Sigma project for “Reduction in number of settlement days of Dealer Claims”.
• Ensured good coordination & effective business relations with key costumers for generating s. Maintained professional terms, reduced outstanding and settled timely payments, as well as addressed their concerns in an effective manner along with the Service Department for high satisfaction levels
• Instrumental in achieving smooth zonal coordination to Account Receivables. This included payment follow-ups, formulation of bad debt recovery action plans and execution, and legal documentation for legal suits.
• Efficiently handled the settlement of Dealer Service or Commission Claims, preparation of invoices as per required tax structure or norms and with necessity of proper paper work.
• Effectively managed processes and documentation in line with SOX guidelines.
• Distinction of functioning as active member of the team involved in Six Sigma project for “Reduction in number of settlement days of Dealer Claims”.
• Ensured good coordination & effective business relations with key costumers for generating s. Maintained professional terms, reduced outstanding and settled timely payments, as well as addressed their concerns in an effective manner along with the Service Department for high satisfaction levels.
• Rectified all incorrect entries and tried to keep customer’s account & company’s account in same platform. Made regular follow-ups for clearing outstanding of Payment, C Forms etc.
• Strong business acumen with skills to remain on the cutting edge; drive new business through conceptualising strategies, augmenting & streamlining networks, implementing product promotions etc.
• Skilled in interfacing with clients (internal & external) to understand their techno-commercial requirements and provide services accordingly.
• Exceptionally well organised with a track record that demonstrates self motivation, creativity, and initiative to achieve both personal & corporate goals.