SUMMARY

• Currently working in Confidential as a Technical Lead
• Recent Experience of SAP IS - U, CRM / Billing / FICA / DM / IDEX / SAP RE-FX Modules.
• Extended Experience and Knowledge of SAP PM,QM,PP,MM
• A result oriented professional with experience in various areas of SAP IS-Utilities like Billing and FICA along with IS-Utilities integration testing with SAP CRM
• 1 Year of onshore experience in Leeds, UK for SMART Metering project
• Target and achievement oriented with an ability to take up challenges and perform in changing work environment.

PROFESSIONAL EXPERIENCE

Confidential

Test Lead

Responsibilities:

• Testing of SAP IS-U and CRM with Team Handling
• Testing of RE-FX Functionalities

Confidential

Sr Test Analyst

Responsibilities:

• UAT for all Modules of SAP IS-U and SAP CRM
• UAT for SMART Metering System

Confidential

Sr Maint Engineer

Responsibilities:

• Taking care of Daily Maintenance Activities
• SAP PM Roll outs in other plants of Banco
• Support and End user Training for SAP PM

Confidential

Maint Trainee

Responsibilities:

• Responsible for Leading a Team of IS-U and working on different Modules of IS-U like Billing / FICA Along with CRM Integration Module.
• Responsible for delivering tasks for RE-FX (Real Estate Management)
• Taking care of daily deliverables for System and System Integration Testing in line with HP ALM, Daily communication with the onshore leads and Solution Managers from Sydney Water.
• Billing Cycle from Creation of MRO to Print the Invoice with various type of reading processes such as customer & estimated reads for different kinds of accounts such as Credit, Prepay and SMART Accounts.
• Reversal of Billing / invoicing orders and to release the Implausible reads.
• Account receivable and Payables management
• Payments, Returns in line with Payment orders, Clearing the Payment order lots
• Collection Management via Dunning & Tallyman Process
• Credit Management: Creditworthiness, Security Deposits(CASH & Non CASH), Installment Plans
• Payment schemes, Installment Plans
• ACRB (Auto cancel Re-Bill)
• Manual and Auto Refund Process
• Cos Gain, Win back for Different Meters such as Credit and Prepay, SMART
• Cos Loss for Credit, Prepay and SMART
• Meter Exchange for Credit, Prepay and SMRT
• Provide a customer reads for Credit and Prepay
• Payments for Security deposits and Prepay accounts
• Acquisition (Creation of Business Partner)
• Move out, Admin Move out, Create Occupier account, Change of supplier loss
• Home Move
• Home Move Acquisition
• Product change
• Product Porting during Home move, Acquisition, Home Move acquisition.
• Meter Exchange
• Meter Installation
• Meter Removal
• CTOD (Customer’s credit assessment check and create security deposit accordingly)
• Create, Change Security deposit with Netbanx transaction
• Account Maintenance like change the customer’s Personal, Communication details update customer’s Venerability
• Reverse Move in, Reverse Move out, Reverse Product change, Cancel contract end
• Create Payment scheme, Installment plan, Payment scheme Re-assessment
• Live Testing of SMART metering process in line with integrated systems such as SAP WAM, MOP, JUMBO, MDMS, and DPI with UK Government Organization called DCC.
• SMART Metering processes for Billing, FICA & IDEX Scenarios.

Automation Regression Testing for all Areas of SAP IS-U and CRM

• Hands on experience in Automation regression testing project by Automating the SAP IS-U, CRM and SMART Functionalities by UFT Tool.

Confidential

SAP PM / EAM Rollout

Responsibilities:

• Mapping of Existing PM process.
• Mapping of improved process to overcome deficiencies in existing process.
• Data Migration, Documentation and Training.
• Conduct Integration Testing in all Area of PM.
• Preparation of master data of PM module.
• Review of daily Plant & machinery reports from SAP.
• Inventory control at various project sites from SAP.
• SAP MIS of PM Module.
• Providing End User Training for PM Module.
• Supervision of Scheduled Maintenance of heavy equipment & machinery in SAP.
• Obtaining the quarterly PM report from each site and access for the spares/unused machinery lying at sites.
• Conducting the documentation of equipment’s such as budgeted vs. actual, monthly performance report, costing report & daily reports in SAP.
• Give Subsequent training and support to the End Users at each Project sites
• Provided functional specifications for Customizing-reports to technical consultants and carried out testing at quality client.
• Conduct Integration Testing in all Area of PM.
• Development of Classification System for equipment & function location.
• Organized and supervised the SAP R/3 configuration based on operations processes.
• To be work with the integration of other modules like PP, QM, CO, MM, HR etc.
• Maintaining & updating of Master data’s like Material master, Equipment Masterwork Centre, Function location, service Master & to design technical structuring of PM cycles as per the client’s requirement.
• Master Data in PM Processes like Material Master, Functional location, Equipment, Work centers, Catalog, code groups & Service Master
• Daily business processes like Malfunction, Maintenance Requirements & Activity reports.
• Scheduling of PM plans & Execution as per Business needs like Time Based, Key date, Performance Based, counter Based PM plan.
• Refurbishment order Process,
• Calibration- Planning and execution.
• External Service / Repairs through service orders or subcontracting cycles.
• Analyze the integration data for other Modules like PP / QM / CO / MM.