Technical Change Manager/sap Test Manager Resume
Orlando, FL
SUMMARY:
- Over 37+ years of IT experience, with 25+ years as a Technical Project Manager/Team Leader, 20+ years as a Business Analyst, 20+ years as a QA Analyst and 20+ years as a Software Developer.
- Over 10 Years of rigorous experience in SAP environment, which includes 10 years of hands on experience as a SAP BW Techno - Functional Consultant.
- Project Management of SAP teams as well as management of teams including the onshore/offshore models.
- Responsible for managing, developing, testing and implementing SAP solutions. Participated in multiple full implementations of SAP.
- Led projects from initiation using standard project management methodology
- Managed SAP BW development teams on the project
- Developed project scope, project planning, timelines
- Led, developed Gap Analysis efforts
- Anticipated and managed SAP related issues and prepared risk mitigation plans
- Developed SAP Training plan, customized training curriculum, conducted training sessions
- Planning and scheduling Project Activities for both Onsite-offshore developers.
- Managed reporting activity for both SAP BEx, WAD, Webi and SAP BO tools.
- Creating/performing Feasibility Study, Scope Definition, Business Requirement, and High Level Design.
- Performing liaison role between SAP Team and Stakeholder.
- Creating Business Rules, modifying Business Rules and Documenting impact of modifications to SAP implementation schedule.
- Establishing UAT environments, and mentoring to QA testers.
- Writing the scripts to be used in testing
- Documenting and resolving defects in both the ECC and BW environments in development, test and production.
- Experience with ASAP methodology and BluePrint process.
- Designing and developing SAP Objects for SAP BI/BW.
- Designing and developing SAP BO Universe
- Designed and implemented DW schema for non-SAP Master and Transactions Data.
- Designed and Implemented ETL process for both SAP and non-SAP data
- Managing report development using BEx, WAD, SAP BO, Crystal Reports and Xcelsius Tool
- Planning and scheduling Project Activities for both Onsite-offshore developers.
- Creating Demos for responses to RFI by different organizations.
- Experience defining, creating Project Charter, Project Scope, Project Planning, Project Tracking, Risk Assessment and Mitigation.
- Experience project managing, building end-user products, departments, companies, and end-user applications
- Process Oriented - able to create simplified processes that do not bog down development effort.
- Experience with PMBOK methodology.
- Creating/performing Feasibility Study, Scope Definition, Business Requirement, and High Level Design.
- Performing liaison role between Development Team and Stakeholder.
- Mentoring to Junior Level Developers.
- Creating System Flow based on file Input/Output and process flow.
- Creating Business Rules, modifying Business Rules and Documenting impact of modifications.
- Establishing UAT environments, and mentoring to QA testers.
- Writing the scripts to be used in testing
- Documenting and resolving defects.
- Experience with BABOK methodology.
- Creating/establishing test environments.
- Creating/establishing test processes and procedures.
- Conduct feasibility studies for automating test processes.
- Automating manual test environments.
- Performing Unit, Chain, Regression and UAT tests.
- Perform requirements reviews.
- Creating test conditions, test scripts and test cases.
- Establishing UAT environments, and mentoring to QA testers.
- Documenting and resolving defects.
- Mange/mentor junior testers.
- Conduct ‘Lessons Learned’ meetings to refine processes.
- Well versed in preparing Project Overviews, Statements of Work, RFIs, Product Evaluations, Market Evaluations, Proposals, and Senior Management Presentations.
- Able to gain consensus from diverse groups through effective communication and documentation using tools which include Visio, Word, Excel, and PowerPoint
- Established project teams of various sizes using client personnel and consultants.
- Negotiated outsourcing agreements both as a vendor and as a customer representative.
- Led / managed development teams ranging from six to twenty developers across various application platforms including data warehouse, web based, client server, and mainframe. Languages involved include PL/SQL, Business Objects, Crystal Reports, Business Explorer, Object Oriented Analysis and Design, Object Oriented Programming, JAVA, HTML, XML, ABAP, COBOL, COBOL II, CICS, C, C++ and VB Script. Databases include Oracle (8i, 9i. 11i), VSAM, DB2, IMS, IMS FASTPATH, SAP BW/BI 7.0, ECC and R3. Experienced directing and monitoring team activities, gathering requirements, preparing system overviews, preparing and approving detailed designs, and writing implementation documentation. Extensive use of SQL, hands on coding background (MVS, TSO, COBOL II, DB2, PL/SQL, FILEAID, SYSNCHSORT, SAS and JCL).
TECHNICAL SKILLS:
Microfocus Cobol Workbench, Small Talk, Visual Works, MFS, Panvalet, Librarian, SPUFI, QMF, File-Aid IMS, Abend-Aid, BMC Utilities, MS/DOS, DBASE IV, Lotus 1-2-3, UNIX, Computer Aided Software Engineering (CASE) using IEF Tool and Software Configuration Management using Capability Maturity Model (CMM) guidelines, Maximo, PERL, EXCEED, ORACLE AR/T, Tool for ORACLE Application Development (TOAD), Ultra Edit, Autosys, WinRunner, LoadRunner, Test Director, Quick Test Pro (QTP) and SOX (Sarbanes-Oxley) Compliance guidelines, SAP BI/BW, FI/CO, Data Warehousing, Master Data, ETL, QA Director, Changepoint, SQL Server, Sharepoint, Quality Center, SAP TAO, JIRA.
WORK EXPERIENCE:
Confidential, Orlando, FL
Technical Change Manager/SAP Test Manager
Responsibilities:
- Technical Change Manager participated in the SAP Modernization Project to the New GL; responsible for ALM defect management and tracking, reporting on defect status to Management and insure that any critical defects were being addressed and tested, facilitating defect resolution between technical team and business analysts, facilitating testing between technical team and business analysts, coordinating software movement between test environments and production, software configuration management, communicating and validating the changes moved to production, serving as a liaison between the technical team and the user community.
- Managed the testing team across all work streams (HCM, FIN and OPR); Built and tested scripts across all work streams
- Performed ALM administrative functions; participated in the upgrade of ALM to the latest version and the installation of UFT as a testing tool.
Confidential, Birmingham, AL
Senior BA/QA Tester
Responsibilities:
- Senior QA tester responsible for testing of major software changes for ATM’s; responsible for HP ALM defect management and tracking, reporting on defect status to Management and insure that any critical defects were being addressed and tested.
- Responsible for testing customized changes to Sales Force software.
- Participated in the conversion from the waterfall methodology to the agile methodology for development;
- Created user stories and reviewed user stories for ATDD method of development/testing using Gherkin.
- Certification testing for EMV with VISA, Master Card and STAR;
- Responsible for testing debit and credit cards throughout the online banking system and validating the results in Alnova;
- Implemented a mortgage POS system to help facilitate customer experience in getting new mortgages as well as refinance existing mortgages;
- Responsible for testing releases of Confidential Mortgage Cadence (AMC) and verifying the origination and creation of mortgages and all documents needed for the institution as well as those required by law/regulation.
Confidential, Atlanta, GA
Technical Change Manager/PM/ SAP Test Manager
Responsibilities:
- Technical Change Manager participated in the implementation of SAP; responsible for HPQC defect management and tracking, reporting on defect status to Management and insure that any critical defects were being addressed and tested, facilitating defect resolution between technical team and business analysts, facilitating testing between technical team and business analysts, coordinating software movement between test environments and production, software configuration management, communicating and validating the changes moved to production, serving as a liaison between the technical team and the user community.
- Automated manual tests in CRM and ECC using SAP TAO; Performed HPQC administrative functions; performed SAP HANA Studio evaluations/designs.
- Performed day-to-day project management activities to insure that the project was on time and within budget.
- Managed the scope of the project with management/stake holders.
Confidential, Bartlesville, OK
Stream Manager/PM/ SAP Test Manager
Responsibilities:
- Stream Manager for both Downstream and Upstream projects in helping Confidential with their repositioning effort into two separate companies.
- Responsibilities included meeting with 150-plus SAP and non-SAP projects to assess their testing plans/needs and perform gap analysis.
- Provide and manage resources for any projects that needed them; provided project management for getting testing done on time; provided status reports for upper management and followed up with the projects to insure that any critical defects were being resolved and tested.
- Managed offshore team to insure that development/testing was done on time.
- This was done for all SAP Modules in SCM. Also, performed automated testing using SAP TAO for projects in various SAP modules (FI, SD, MM). Performed UAT testing with all projects to make sure that all testing and re-branding was done per requirements and that the changes were moved to production on schedule.
- Provided status to Upper Management and addressed any concerns.
Confidential, Houston, TX
Senior SAP Techno-Functional Analyst/PM
Responsibilities:
- Joined Pentacle Solutions as a Senior Techno-Functional Analyst, with the primary responsibility of gathering requirements from stakeholders, defining success criteria, providing analysis, documentation of current processes and applications, creating functional requirements, testing requirements for POS system.
- Primary area of responsibility has been Modeling, creating Info Sources, Infocubes, DSO’s, Multiproviders, BEx Queries, Analyzer, Data Sources, Transformations and Data Loads. Migrating data from ECC to BW/BI, replicating data from 3.5x to BI 7.
- Generating reports and performance tuning. Implementing FI/CO modules. Involved in the implementation of SAP for the client.
Confidential, Birmingham, AL
SAP BW Functional/Business Analyst/PM
Responsibilities:
- Functional Analyst, with the primary responsibility of gathering requirements from stakeholders and creating a demo of the SAP capabilities in the BI7 environment.
- The demo included creating the star schema for material management data, loading data from Oracle tables into a BI environment, and creating reporting in BEx and WAD for the customer to review.
- Customer provided requirements for variables and conditions in the report.
- This demo was used in a response to an RFI. Provided analysis, verification and testing of screen layouts and created annotations for the re-write of a web based system.
- Tested existing screens against requirements and documented requirements for the system being developed.
- Served as liaison between business stake holders and developers.
Confidential, Birmingham, AL
QA Engineer
Responsibilities:
- Provided manual QA testing and defect reporting/management for a web-based loan origination and evaluation system (COIN).
- Also responsible for defect tracking repository and subsequent retest of software modifications.
- Trained junior QA testers.
Confidential, Sacramento, CA
Business Analyst/QA Analyst
Responsibilities:
- Provided analysis of the current business environment/requirements and provided a proof of concept to executive management.
- Implemented and integrated automated QA/Regression testing procedures for the Service Order Entry system using QTP.
- Trained and transferred automated testing skills/artifacts to company resources for ongoing support.
Confidential, Birmingham, Alabama
Lead QA Test Analyst
Responsibilities:
- Implemented QA testing procedures for the OmniManager web based interface to the Confidential system.
- Responsibilities included writing the scripts to be used in testing, recording the tests using QTP, documenting and resolving defects.
- Performed performance tests on the system using the VuGen tool.
