SAP Specialist; SAP Implementation Team Resume

SUMMARY

With over four years of experience in IT infrastructure and ERP implementations, I bring strong technology leadership experience to technical engagements, along with broad functional expertise. I have experience implementing, and supporting large information technology transformation initiatives in the consumer & industrial products sector as well as the healthcare utilizing the following technologies for Application Managed services (AMS): SAP HANA, Governance, Risk and Compliance (GRC), Enterprise core component (ECC), Supplier Relationship Management (SRM), Central User Administration (CUA), Solution Manager, SAP Change Request Management (CHARM), Business Intelligence, (BI), Business Objects (BOBJ), Enterprise Portal, Identity Management Tool.

PROFESSIONAL EXPERIENCE

Confidential

SAP Specialist; SAP Implementation Team

Responsibilities:

Served in a technical support function resolving production support issues for thousands of users using the different SAP components mentioned above. Participated in at least 3 go - live activities for the client successfully. Did client facing and adapted to their changing requirements and needs by learning SAP HANA when called upon to. Performed IT Audits of the system landscape using Onapsis Security Platform.

Technical Environment: SAP GRC 10.1, SAP HANA SP 12, SAP ECC, CRM, SRM, BW, CUA, Solution manager and the IDM tool.

Confidential

IT Audit

Responsibilities:

SAP HANA administration
SAP environment: SAP ECC, HR, BI, SRM, CRM, SCM, GRC and EP.
Maintained multi system, multiple environment landscape through CUA configured on Solution Manager for easier user provisioning and administration
Assisted with User Acceptance Testing (UAT).
Pre and post Go Live support to resolve all security related issues and day to day technical support and resolution of security issues.
Handling all security issues related to authorizations and remediation around support and upgrades.
Create Structural Authorization Profiles and assign the profiles to positions and User IDs as per the organizational structure.
Support continuous improvement in existing and new environments by contributing to the problem management process and ensuring execution of corrective actions assigned to the team
Fixing end user Roles/Profiles based on Change Requests created for breaks/fixes.
Ensuring that SOX compliance is upheld.
Assigning/Revoking FFIDs to all functional/technical users as a daily task.
Providing production support, to end users functional and technical users.
OSS Operations Support System Management for project requirements including OSS ID administration, issuing developer keys, object keys.

Confidential

IT Consultant

Responsibilities:

Served as an SAP Consultant for the firms SAP implementation requirement.
Coordinated other functional and technical consultants throughout the successful implementation process of SAP ECC, SRM and GRC.

Technical Environment: SAP GRC 10.0, SAP ECC, SRM

Confidential

IT Specialist

Responsibilities:

Prestigious multi-national organization focused on social impact activities worldwide.
Served as an IT Support specialist supporting over 10, 000 users worldwide.

General Tools: Microsoft Office Suite (expert), Microsoft Visio (project experience), Microsoft Project (project experience).

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