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Otc/tax Delivery Manager Resume

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SUMMARY:

  • SAP SD Consultant with 20 years of Industrial experience including 5 years of Project Management, 5 years of SAP/Vertex Tax Management and 4 Years of Vistex Design, Configuration and support
  • Delivery Manager with 15 years of SAP implementation & support expertise, excellent experience in understanding the Business processes, Implemented and Configured the Sales & Distribution and Logistics Execution modules in SAP full life cycle implementations
  • Experience in Sales & Distribution covering all aspects of Customer Master, Material Master, Sales Order Processing, Pricing, Outbound Delivery, Rebates, Goods Issue and Billing.
  • Worked with Third party orders, Consignment stock processing, Inter - Company Sales
  • Worked on Incompletion Procedures, Copy Control, Output Determination and other Basic controls.
  • Customized Pricing in Sales & Billing Documents by defining Pricing Procedures and Conditions
  • Worked on shipping document, shipping cost document, routes in Shipping and Transportation
  • Gap analysis: Identified and proffered Solutions for gaps between AS-IS and TO-BE business processes
  • Experienced in Project Planning, Production support, and End User Training
  • Extensive knowledge in Remedy, MS VISIO, MS Project
  • Experience in developing Test cycle, Test plans, Test cases for Unit, Integrated and Regression Testing
  • Experience with IT Service Management and Waterfall Method and ASAP
  • Vistex implementation and support experience on both Incentives and Composite rebates
  • Vertex Tax implementation and support experience for SAP enterprise and also for Retail

PROFESSIONAL EXPERIENCE:

Confidential

OTC/Tax Delivery Manager

  • Led team that prepared and reviewed Blue print, fit/gap analysis, business process design
  • Produced solution design, prototyping, unit testing, application
  • Configured Order to cash processes including Sales, Contract, deliveries and billing documents and organizational elements such as sales offices, sales areas, shipping points and storage locations.
  • Worked on Procure to Pay Process (PTP/MM) as it impacts Excise Tax Processes such as
  • Prepared functional design specifications for Interfaces, Enhancements, conversions and testing of forms such as Customer Invoice, POS interface etc
  • Designed, developed and configured Excise Tax and Sales Tax Solutions for both North America and Europe
  • Worked on Procure to Pay Tax solutions using such tools as Ariba
  • Testing: Prepared Test Scripts, Performed UAT, Integration testing and Regression testing

Confidential

Vertex Delivery Manager

  • Documented Business requirements for Order Entry mechanisms for Customer Web Purchases, Wholesale Customers via EDI and Retail Point of Sale Stores nationwide. This included Organizational structure and Order to Cash processes interface requirements EDI, WebSphere and Vertex
  • Worked on AFS Master Data Solutions such as Multi store Orders, Master Data conversions/ cross reference tables. Also worked on Master Data requirements/Design/Setup for Vertex O series demand engine for both Retail point of Sales Stores and B2C/B2B Customers
  • Configured OTC processes such as pricing solutions using AFS Pricing Master/ Sales Grid for domestic, international and intercompany sales. Others included third party orders, drop ship deliveries and replicating/improving sales processes transitioning from Legacy Mainframe system to SAP
  • Interfaced with Vertex Consulting to document Vertex O ( Tax) requirements for B2B/B2C on SAP and also for Point of Sale machines in retail stores nationwide
  • Prepared SAP system for Vertex Tax by activating Tax Interface system, defining tax jurisdiction code structure, setting up Tax codes/condition records, configuring external Tax documents/tax per documents, configuring/maintaining Master Data Tax indicators and testing external tax data retrieval
  • Co-ordinated Unit testing, SIT Testing and User Acceptance testing for Tax related scenarios including retail. Also coordinated training for the required Tax personnel in the organization
  • Updated all Pricing configuration impacted by transition to Vertex O series by updating with required Vertex condition types, routines, Tax assist rules( In vertex), Accelerator configuration/mapping etc

Confidential, Los Angeles, CA

Blueprint, Needs Analysis and Design

  • Assessed Current Project Based Order using SAP and Flexnet based on WBS with a view to streamline, automate and simplify current processes. This included a complete review of Approval Mechanisms, Order Entry processes, Make to stock vs Make to Order, Profit center mappings, Production Planning, hundreds of customized transactions in SAP and Manual Systems such as Excel Spreadsheets
  • Configured and Implemented Sale Order Processes that eliminated manual steps for review/approval. Implemented SAP functionality for Costing, Quotations, Contracts, Call off Orders, Product availability, Returns/Exchanges, Production Planning and Forecasting
  • Integrated Quality Management and control into the Delivery Process, with automated steps for Quality Planning, Quality inspection, Quality Control and the issuance of Quality Certificates/Notifications in the Delivery output process
  • Reduced Manual processes in the Shipment Process and updates to Inventory Management by improving functionality to the Goods receipt/Goods Issue processes and RF functionality integration in the delivery process for accurate Warehouse management updates
  • Vistex Design and Configured Processes for Vendor Rebates Vendor Rebates and Chargebacks

Confidential, Richardson, TX

Project Manager VertexO upgrade/SD Lead

  • Led Workshops that reviewed Organizational structure, Order to Cash processes and Procure to pay processes including Credits, partial returns etc to provide design Blueprint and solution document for the Vertex O Series upgrade and Tax Registrar Journal for the USA and Canada operations
  • Worked on Solutions for complex scenarios such as One time Exemptions, some intrastate transactions, multiple ship to per sales document, NEXUS considerations, FLEX rules to accommodate scenarios such as state exemptions based on e.g. efficiencies et
  • Worked on updated Master Data requirements such as Reclassification of complex UTXJ Tax class indicators to just 3 codes. Cleansing of Tax jurisdiction codes to conform with the new upgrade, New Material Master fields to capture data for complex requirements eg efficiency codes etc
  • Oversaw additional requirements such as Freight taxes, Intercompany sales, rebates, Free goods, Warranties, Training, Dealer discounts, Vertex Tax Assist rules to replace SAP code logic, Proper segmentation of Product Hierarchy to determine taxability, Excise taxes etc
  • Functional specifications for the enhancements required for the upgrade - Reason codes
  • Co-ordinated and led the Master Data conversion/cleansing effort for Customer Master, Vendor Master, including pending Sales and Purchase Orders
  • Configuration needs such as Sales Tax Codes, Vertex Condition types in Pricing, SAP Condition Records, TAXUSX settings etc
  • Vertex Tax Reporting - Worked on SAP reports for comparison with Vertex tax Extracts/Reports. Such SAP Reports included FBL3N and S ALR 87012394

Confidential, Irving TX

Sales Distribution/Vistex Lead

  • Coordinated Hiring needs, Requirements Gathering, Blueprint workshops and Project Schedules
  • Designed and configured required EDI End to End process for Customers with nationwide distribution centers requiring consolidated deliveries via the Transportation Module including ATP
  • Designed and configured Robust pricing with several tiers needed to accommodate pricing needs of the industry
  • Designed and Configured Vistex Rebates for Sales Incentives, Vendor Rebates, Chargebacks and Customer Rebates. Also designed and configured Composite Rebates for Commissions, Vendor Rebates and Customer Rebates starting from Requirements Gathering, Blueprint, Testing and Go-Live
  • Configured and tested all parts of the OTC process & FSCM needed for Wholesale Distribution
  • Worked with technical team to Generate Custom Reports and transactions as required
  • Assisted with Production Support during North American Roll Out
  • Supervised Testing and approved all scripts required for cut-over

Confidential

Lead Consultant

  • Led and coordinated the business requirements alongside with Di-Central for developing the 810, 850, 855 and 856 EDI Interfaces for several of the client’s major distributors. Also worked on the functional specs and testing for these interfaces
  • Led the integration and Implementation of interfacing the Promax Trade Promotion System with SAP. This consisted of developing the Functional Specs, designing and testing the System Processes alongside with the Promax Team and Cut over Activities
  • Logistic Execution - worked on Transport, routes, route determination, ship point, transportation plan point, shipment type, transportation zone, Individual/collective shipment, freight codes, modes of transport, means of transport, Carrier route and rates etc.
  • Worked on the Atlas team for the deployment of ECC 6 to their South American Operations in Mexico, Puerto Rico and Chile. This included Configuration, testing and cutover activities for Sales Processes, Pricing and EDI operations

Confidential

Lead Consultant/Engagement Manager

  • Organized Blueprint workshop sessions and worked on project plan using ASAP methodology
  • Participated in workshops that identified the best solution, worked on identifying all RICEFs deliverables and used Gap Analysis with the use of Demos
  • Alongside with business, identified processes that needed re-engineering and co-ordinated with all impact areas including data warehouse and Master Data
  • Continuously monitored delivery timetable, risks, the Share point, Presentation and Blueprint documents and worked with management/business for continued project support
  • Worked with business and consultants to identify and develop test plans for the identified processes
  • Worked on Customer Hierarchy, Pricing, Master Data, ATP, Credit Management and Order to cash processes

Confidential

SAP Consulting Manager

  • Conducted business requirement meetings and blueprint sessions with business users and SME's to document solution and blueprint documents required for the migration
  • Prepared/compiled configuration documents and Functional documents required for the configuration of the SAP system to accommodate migration of the global account.
  • Configured system to accommodate migration of global account. This included document types, organization structure, account assignment, pricing, material and customer master, billing and invoicing.
  • Worked on the modalities and interface specifications for creating Sales Orders received from the global account and also for sending invoices back to that account. This included Credits, Cancellations and reprints
  • Created Rebate Agreements, Royalty calculations and related billing functionality such as Account Determination and cost centers for the Rebates. Rebates worked on include Customer Rebates, Group Rebates, Material Rebates and Hierarchy Rebates
  • Worked on the Customer Hierarchy to accommodate the functionality rquired for the Rebate accruals computation and analysis
  • Prepare testing scripts for testing all aspects of the migration

Confidential

SAP SD Implementation

Responsibilities:

  • Conducted meetings with business users and SME's to create the Change Request (CR) document
  • Prepared workshops and subsequent meetings with Business User, SME's, EDS, Confidential and all account representatives (both within the USA and other regions) to create the Business Requirement Document (BRD)
  • Created the scorecards (i.e. urgency, financial implications etc) and User Acceptance Test (UAT) cases that would accompany the CR and the BRD
  • Obtained approvals for the CR, Scorecard and BRD's after meeting with deployment leads and the transformation team
  • Uploaded the aforementioned documents into document and workflow management systems such as ARIES, ALDEA and CALIBER

Confidential

SAP SD Implementation

Responsibilities:

  • Led the Due Diligence QTC team for the ECC 6 Implementation
  • Prepared and reviewed blueprint documents
  • Configured organizational structure and organizational units in SD such as sales offices, sales areas, shipping points and storage locations
  • Configured Order to cash processes including Sales, Contract, deliveries and billing documents.
  • Prepared functional design specifications for Interfaces, Enhancements and conversions as assigned
  • Functional Specs: worked closely with the technical team in the development and testing of forms such as sales order confirmation, broker acknowledgement, picking list, packing slip, shipping advice, shipping instructions, certificate of origin, customer invoices, commercial invoices and customs invoices
  • Testing: Prepared Test Scripts, Performed UAT, Integration testing and Regression testing

Confidential

SD Production Support

Responsibilities:

  • SD Production Support Analyst for two SAP landscapes (ECC 6.0 and R/3 4.6C) across 4 business divisions
  • Worked on the order-to-cash process for different business process scenarios.
  • Worked on the EDI order-to-cash scenario which includes EDI 850, 856, 810, 304 outbound and inbound
  • Used the eVision EDI translator tool for IDOC problem resolution
  • Supported the Order Entry, Order Management and Order Fulfillment processes
  • Worked on Third Party Processing, Sub contracting, Rebates, Vendor Consignment, Contracts and Credit Card functionality
  • Supported and worked Logistic Execution such as on Shipments, freight, costing, transportation planning, rates, Shipment types, interfaces, Packaging, Routes etc
  • Worked on business partner configuration and master data migration (LSMW).
  • Prepared Functional Understanding Documents and functional specification documents.
  • Worked on Web Functionality and custom development for Export Booking tool. Supported Customer portal for Complaints and Quality management
  • Worked on unit testing, integration testing, validation testing and UAT testing.
  • Configured and worked on Variant Configuration for the many product offerings

Confidential, WA

SAP SD Upgrade & Support

Responsibilities:

  • Worked on customer master data and customized pricing tools for both internal and external partners
  • Provided production support according to laid down SLA’s, Regulations and objectives. This included troubleshooting, Configuration activities, and management of transports to Production.
  • Worked on Pricing determination, listing/exclusion, sales reports and credit memo for the pricing unit
  • Prepared functional specifications and worked with SAP ABAP development test team to evaluate and implement new functionalities for pricing and promotions.
  • Implemented, actively managed test cases, functional, regression testing and User Acceptance Testing for the upgrade

Confidential

SAP SD Implementation

Responsibilities:

  • Prepared the AS-IS Process maps and documents for Bumble Bee Seafoods
  • Performed fit gap analysis and prepared future process design (TO-BE) documents
  • Configured organizational structure and organizational units in SD such as sales offices, sales areas.
  • Configured Logistics Execution such as transportation zones, transportation planning, route determination, shipping points and storage locations
  • Configured Order to cash processes such as customer master data, output determination deliveries and billing documents. Also configured pricing, billing documents and credit management.
  • Prepared functional specifications for developing user exits, reports, and forms
  • Worked closely with the technical team in the development and testing of forms such as sales order confirmation, broker acknowledgement, picking list, packing slip, shipping advice, shipping instructions, certificate of origin, customer invoices, commercial invoices and customs invoices

Confidential

SAP SD Implementation

Responsibilities:

  • Implemented pricing procedures for the different sales organization as per client’s needs
  • Maintained Pricing in Sales and Distribution by defining Pricing Procedures and Conditions using the condition technique including graduated pricing
  • Worked on account determination and jointly configured the revenue account assignment for the various condition types in pricing procedures with the FI team.
  • Developed the business case with emphasis on NPV, IRR and ROI.
  • Managed cost budget to allocate overall cost estimate to individual tasks.
  • Produced project status reports, managed the team and resolved day-to-day issues with emphasis on SDLC.

Confidential

SAP MM Implementation

Responsibilities:

  • Configured Inventory Management, Vendor Master, Material Master and Enterprise Structure
  • Created agreements and worked on Purchase requisitions, Purchase orders and Source Lists
  • Implemented Inbound deliveries, Transfer orders and Stock Transport Orders
  • Worked on Invoice verification, Third Party orders, Quality Management
  • Designed and Compiled detailed Business Process interview questionnaire template for Clarkston Vendor Appraisal and Selection Methodology

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