WA SAP Training Developer Resume Burbank, CA - Hire IT People

PROFESSIONAL EXPERIENCE:

Confidential

WA SAP Training Developer

Served as key train - the-trainer curriculum developer for successful Membership Modernization project rollout to over 500 warehouses implementing SAP CRM.
Collaborated with subject matter experts to author courses and record simulations that accurately document business processes for instructor-led and web-based training for end users and trainers across North America.

Confidential, Burbank, CA

SAP Training Developer and Instructor

Served as key curriculum developer and instructor for multi-year, multi-wave SAP implementation.
Designed and developed performance-based training documentation in SAP MM, SD, FI, CO and IPM modules for end users, super users, and train-the-trainer programs at Warner Home Video offices throughout the U.S. and multiple European locations.
Delivered instructor-led training to more than 400 end users in a classroom setting that garnered exceptional course feedback at WB U.S., WB U.K., WB Germany and partner companies.

Confidential, Santa Clara, CA

SAP Training Developer

Developed key curriculum for SAP implementation for company acquisition in FICO and MM modules.
Collaborated with subject matter experts to author courses, record uPerform simulations, and develop Articulate objects to accurately document business processes for instructor-led training for 500 end users.

Confidential

SAP Trainer

Delivered instructor-led SAP PP and HR training to end users in a classroom setting and consistently received exceptional course feedback in multiple locations across Australia.
Provided post go-live support as well as individual and small group training in both office and shop floor settings to ensure a successful conversion to SAP.

Confidential, Santa Ana, CA

SAP Instructional Designer

Acted as key finance curriculum developer for North American SAP implementation and rollout.
Determined gaps in training documentation from prior implementations and worked with subject matter experts to document business processes and develop training materials within FI and CO modules.

Confidential , San Francisco, CA

SAP Training Developer and Instructor

Served as key curriculum developer and instructor for European SAP implementation and rollout.
Designed and developed training guides, simulations, and web-based training courses utilizing uPerform across SAP MM, SD, FI, and CO modules for end users at Confidential & Co.

Confidential, San Diego, CA

Business Analyst

Partnered with VP and Director of Operations Technology to create, analyze, and document business requirements for a new, consolidated time-tracking system, Tenrox.
Planned, executed, and managed data conversion projects from various legacy systems into Tenrox.

Confidential , Orlando, FL

IT Analyst

Performed as lead analyst for process analysis, configuration, hardware procurement, training, and problem-resolution for Disney’s Magical Express Welcome Desk at Orlando International Airport.
Provided final tier hardware and software support for more than 400 users at various locations.