PROFESSIONAL SUMMARY

• Functional Consultant with 6 years of SAP experience
• Also a team lead for 2 years, managing an engagement with an entirely offshored team
• Involved in support, migration and roll-out projects, full life cycle implementations
• Core expertise in SAP SD, and working knowledge of modules like MM, WM, PM, PI, and SRM
• Expertise in chemical industry business processes
• Cross cultural exposure through working with teams based in Asia, Europe, and America

SKILL SET

• Order Processing
• Shipping and Logistics
• Pricing
• Billing
• Outputs
• Consignment and third-party processes
• Subcontracting processes

Functional Skills

• Requirements Gathering
• Gap Analysis
• Functional Specifications
• Solution Design
• Project Planning and Estimation
• Test strategy and planning
• System and Integration Testing
• Production Support
• Post go-live support

Technical Skills

• SAP R/3 4.6C, 5.0
• LSMWs
• Able to understand ABAP code and modify to certain degree
• SQL Queries
• Microsoft Office Suite

work Experience

Infosys Limited (May 2006 till date)
Project # 1
Organization: Confidential, Bangalore, Karnataka, India
Client: Confidential, Baton Rouge, LA, USA
Duration: approx. 2 years
Engagement Type: Support
Role: Team Lead / Manager
Responsibilities:

• Team Lead / Manager while also working as a senior consultant
• Provide core support for billing and pricing processes
• Client's single point of contact for all support and project activities; the remaining team being at offshore
• Supporting business in day-to-day activities
• Translating business requirements into proper solution design and provide "best practices" advice when mapping these requirements
• Workload Planning
• Conflict Resolution
• Working on Enhancement & Break Fixes
• Working on critical issues during non-working hours of the offshore team
• Ensuring success of assigned projects by managing expectations and controlling perceptions by clearly defining scope, working within the defined scope, and communicating accurate statuses.

Highlights:

• A 4-month project done under this engagement got excellent feedback from the client.
• The support activities recently achieved their highest ratings.

Project # 2
Organization: Confidential, Bangalore, Karnataka, India
Client: Confidential,Paris, France
Duration: 2 months
Engagement Type: Rollout
Role: Team Lead
Responsibilities:

• Leading a team of consultants for due-diligence on global SAP rollout for the client's UK site
• Gap-Fit Analysis
• Project Planning
• Project Execution for SD module

Highlights

• This project provided exposure to multiple rollout strategies, and fit-gap analysis.

Project # 3
Organization: Confidential, Bangalore, Karnataka, India
Client: Confidential, Paris, France
Duration: 1.5 years
Engagement Type: Support
Role: Team Member
Responsibilities:

• Responsible for supporting all billing-related activities, including analysis, customization, and custom developments
• Responsible for providing 24-hour support for billing cycles for 7 days on a monthly basis. This billing cycle covered mass billing for 8 EU countries.
• Troubleshoot any issues that come up during the billing run, in a couple of hours

Highlights

• The 24-hour support was one of the crucial activities at client side and provided an opportunity for client exposure

Project # 4
Organization: Confidential, Bangalore, Karnataka, India
Client: Confidential, Paris, France
Duration: 6 months
Engagement Type: Implementation
Role: Team Lead
Responsibilities:

• Leading a team of developers for designing and implementing a solution for interfacing with multiple third party vendors responsible for printing and archiving billing documents.
• Gap-Fit Analysis
• Project Planning
• Project Execution

Highlights

• This project provided exposure to the end-to-end implementation cycle

Project # 5
Organization: Confidential, Bangalore, Karnataka, India
Client: Confidential, Paris, France
Duration: 1.5 years
Engagement Type: Support
Role: Team Member
Responsibilities:

• Providing support for MM, and PM modules for the client

Highlights

• This engagement provided exposure to support activities and how to handle them

Software Engineer (Dec 2003 to May 2004)
Company: Confidential, Gurgaon, Haryana, India
Key deliverables:

• Developing code in Visual Basic and Visual C++ for solutions targeted customized for BPO clients
• Testing the solution using Test Live - an inhouse testing tool

Sales Engineer (Jun 2003 to Oct 2003)
Company: Confidential, New Delhi, India
Key deliverables:

• Drove sales initiatives to achieve business goals, maintained healthy relations with corporate clients
• Responsible for establishing, developing and managing new and existing customers
• Prepared presentations and successfully negotiated deals to close final orders
• Responsible for collection of Payment dues

Trainings and courses

• In House training on SAP MM, SD and PM Modules provided by Infosys Limited

education

• PGDBM (Systems and Marketing Management)
• BE (Electronics and Communications Engineering)
• Intermediate with specialization in Science
• Secondary School with specialization in Science

Extracurricular skills

• Active participant in team building activities
• Organized departmental functions
• Participated in sports (Cricket)

References: Available on Request