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Senior Associate Consultant Resume

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SUMMARY:

  • A qualified and dynamic professional, working as a SAP MM, SCM and WM consultant with 6+ years of SAP experience in the IT industry
  • Aspiring for full time Functional Consultant or Managerial role to exploit my domain knowledge on consulting, business analysis, requirement gathering, client interaction along with team building and management
  • An IT Business Management post graduate with B - Tech in Electronics and Communication Engineering
  • 2 years of regular MBA specialized in systems including courses on SAP MM, WM, SD and FICO modules
  • Awarded with Best Student of the year award at the completion of MBA degree in Extra Curricular Activities
  • Experience in SAP configuration (customizing), IMG, LSMW, Mass transactions, functional testing, etc.
  • Expert knowledge and hands-on experience in ECC 7.2 (SAP logon), MS Excel, MS WinWord, MS PowerPoint presentation, MS Visio, Cherwell service management tool, Clear tool, PPM tool, etc.
  • Interpersonal and team player spirit inherited from sports background enhancing my leadership skills

PROFESSIONAL EXPERIENCE:

Confidentia

Senior Associate Consultant

Responsibilities:

  • Working as a SAP MM, SCM and WM functional consultant
  • Handling Retail, Distro and Ecom orders and its subsequent processes
  • Have an extensive exposure in dealing with multiple Distribution Centres and close to thousands of stores ensuring uninterrupted business continuity
  • Resolving issues and discrepancies related to data flowing to SAP from RF scanners used at DC and stores
  • Functional analysis and resolution of problems faced by business though tickets, created RFCs and done RCA of recurring issues and reported the RCA to Client
  • Suggested two improvement ideas to client which are accepted under Zero Distance initiative by Infosys and its actual implementation is in progress
  • Performing end to end Functional testing of implemented RFCs
  • Driving weekly calls with client and business to discuss production issues
  • Extracting monthly list of incidents using Cherwell ticketing tool and performing analysis on extracted data
  • Prepared Run book and KM documents and shared it with IT Operations and within the team respectively

Confidential

Senior Associate Consultant

Responsibilities:

  • Managed a team of three associates for MDM track and worked as a SPOC for Client in case of critical issues
  • Prepared KT documents on MDM which included SPM (Single Product Manager) interface, SPM process cycle and RMA (Range Management Application)
  • Created multiple KM documents and shared on Clear ticketing tool so that all the team mates and clients can have access to it for understanding business flow

Confidential

Business Analyst

Responsibilities:

  • Worked as a Business Analyst, interacted with client to understand their business requirement and Roll out releases
  • Prepared Reverse KT documents, SoWhat and Heat Map documents for SAP MM and SAP WMS
  • Attended 2 months specialized training in SAP MM, WM conducted by Confidential

Confidential

Systems Engineer

Responsibilities:

  • Coordinating & gathering requirements from client & developing business process flow for the project
  • Process optimization, documentation, designing, prototype creation and coding for new modules of the projects
  • FUT and UAT for functional changes as a QA team member
  • Prepared test cases and performed functional testing in SAP ECC

Confidential

Business Analyst

Responsibilities:

  • As Business Analyst, identifying Business needs and gathering requirements, project planning, conducting market Research, developing data schema, evaluating software packages and deriving strategy for developing the portal
  • Structuring raw data into meaningful data, performing analysis based on criteria such as number of organizations, different designations, intended users etc. on the usage of Services and also created statistical reports

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