SUMMARY

• SAP ABAP and CRM Technical professional with 9+ years of diverse experience in ECC and CRM .
• Currently working with HCL America at Client location Confidential, Milwaukee WI as Techno - Functional Consultant and onsite coordinator, handling CRM ECC integration and support activity.
• Completed 4 End to End full life cycle Implementation projects, 4 Support projects and 1 Upgrade Project
• Extensively work in CRM Sales, Trade promotion management (TPM) and SD, MM, PP, FI
• Expertise in SAP CRM integration with ECC using SAP CRM Middleware .
• Experience of working onsite with the Client - Confidential WI and Danfoss Denmark.
• Well-versed, dedicated Consultant with a diverse SAP background.
• Open and dynamic enough to work in teams or independently with excellent interpersonal and time management skills
• Holding H1B Visa .
• Project management and responsible for smooth deliveries to adhere timeline
• Team Lead - Managed a group of Technical and functional consultants with different skills set
• Prepare Quarterly business report and weekly status report
• Schedule and lead client status call for providing weekly status report
• Manage all technical aspects of CRM and R/3 system

TECHNICAL SKILLS

• ABAP RICEF objects like Reports, SMARTFORMS, Adobe Form, SAP Script, Implicit/Explicit Enhancement, BADI, User Exit, RFC, BAPI, LSMW and BDC, and OOPS ABAP (Object Oriented Programming), Knowledge of ALE, I DOC and Workflow.
• SAP CRM One Order Frame Work, MVC architecture, Web UI enhancements, GENIL/BOL Programming, AET and EEWB.
• SAP CRM Middleware Generation, configuration, connectivity with SAP R/3 system and Replications of Customizing Data and Master Data between R/3 and CRM, BDOC Monitoring and Error Handling.
• ECC Sales & Distribution (SD), Material Management (MM), SAP Production Planning (PP) & SAP FI and SAP CRM Sales, Service and TPM (Trade Promotion Management). debugging, code review, ABAP Performance Tuning and Code optimization
• Well versed with creating solution design documents as well as functional and Technical specifications
• SAP IS-Utilities business process.

PROFESSIONAL EXPERIENCE

Confidential

Technical Lead and Onsite Coordinator

Responsibilities:

• Working as an Onsite Coordinator and SAP Technical consultant in a Team of 16 members
• Responsible for design, development and deployment of Technical solutions.
• As part of application support project, responsible for providing SLA based Ticket resolution.
• Involved in Molson and Confidential integration activity and solved issue while importing solution from Molson.
• Majorly Worked on ABAP RICEF Object development in SD, MM, PP and FI modules.

Confidential

CRM TPM / ECC Support

Responsibilities:

• Working as an Offshore Track Lead and SAP Technical consultant in a Team of 9 members
• Responsible for offshore deliveries and project management
• Evaluating the functional specs with process teams, translating functional specs into technical specs, reviewing technical specs prepared by team members.
• Assisting the team in technical challenges, preparing technical documents, conducting weekly meetings with client, resolving technical issues, reviewing objects developed by team members, unit testing the objects developed by the team.
• Majorly Worked on ABAP Reports and Smartforms and User Exit and BADI.
• Worked on multiple CRM TPM WEBUI enhancements as per the client requirements.
• Enhancement to show popup of Assigned sales area for the selected account.

Confidential

CRM TPM / ECC Support

Responsibilities:

• Working as an Offshore Track Lead and SAP Technical consultant in a Team of 9 members
• Responsible for offshore deliveries and project management
• Evaluating the functional specs with process teams, translating functional specs into technical specs, reviewing technical specs prepared by team members.
• Assisting the team in technical challenges, preparing technical documents, conducting weekly meetings with client, resolving technical issues, reviewing objects developed by team members, unit testing the objects developed by the team.
• Majorly Worked on ABAP Reports and Smartforms and User Exit and BADI.
• Worked on multiple CRM TPM WEBUI enhancements as per the client requirements.
• Enhancement to show popup of Assigned sales area for the selected account.

Confidential

CRM Implementation

Responsibilities:

• Working as an Offshore Technical Lead and Middleware Consultant in a Team of 8 members
• Worked on ABAP RICEF object development and WebUI Enhancement.
• Worked on Middleware configuration and setup, and Replications of Customizing Data, Master Data, Transactional data between R/3 and CRM system and troubleshooting and debugging the middleware issues

Confidential

CRM Implementation

Responsibilities:

• Worked as a CRM Technical and Middleware Consultant in a Team of 11 members
• Responsible for WebUI enhancement and ABAP RICEF objects development and middleware configuration.
• Enhanced IC Web Search criteria by adding Invoice Number field so that CSR should have the ability to search the business partner using the Invoice number
• Enhanced BP Sales area view to add a Tax Classification custom dropdown field and on BP save Tax classification value should update on XD03 transaction in ECC from CRM

Confidential

CRM Implementation

Responsibilities:

• Worked as a Data Migration Process Lead and CRM Technical Consultant in a Team of 15 members
• Responsible for Data Conversion, WEB UI enhancement and ABAP RICEF object development
• Verification of uploaded data to ensure that data uploaded successfully and replicated
• Developed a search & Result View using Rapid Application Tool

Confidential

CRM Support

Responsibilities:

• Worked as a Technical Consultant in a Team of 5 members in Onsite
• Responsible for Data Conversion, WEB UI enhancement and ABAP RICEF object development
• Developed various LSMW to migrate legacy Data into SAP CRM
• Overall responsible for data quality during Data Conversion process

Confidential

ECC Support

Responsibilities:

• Worked as a SAP ABAP Consultant in a Team of 6 members
• Extensively worked on FORMS, Report development and Interfaces
• Removed hard coded pricing conditions from the sales order SMARTFORM and implemented dynamic logic to extract the pricing condition from a custom table
• Implemented a new logic to consolidate all the line items on the basis of same material, Pricing Condition and Unit Price of sales order detail SMARTFORM

Confidential

ECC Implementation

Responsibilities:

• Worked as SAP ABAP Consultant in a team of 63 members (23 members from offshore)
• Extensively worked on FORMS, Report, BADI, User Exit, LSMW, RFCs
• Worked on screen and function exit to add a custom tab and custom fields in IE01 (Equipment Creation)
• Modified the logic & layout of Purchase Order SAP Script so that the same script can be used as Return PO Script, Interfaces and Enhancement

Confidential

Responsibilities:

• Worked as an SAP ABAP Trainee and responsible for ABAP RICEF objects development
• Created Data Dictionary Tables, Data Elements, Domain, Views, Search Help, and structures
• Developed module pool program to display Graphs of Worlds Oil Production, Worlds Oil Consumption and Oil Refinery Throughput