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Instructional Assistant Resume

Houston, TX

SUMMARY

  • Industrial Engineering Masters candidate from Confidential, Houston, TX.
  • Overall 5 years of professional experience which includes 2 years of full time work experience as a SAP Functional Consultant, 2 years of graduate work experience as an Instructional Assistant and 1 year of Internship in Quality and Manufacturing.
  • Certified in Lean Six Sigma Green Belt.
  • Experienced SAP ERP Functional Consultant at Confidential.
  • Contributed to 2 Full life cycle Implementation and support projects in SAP ERP ECC 6.0 with leading clients Confidential .
  • Strong understanding of business processes related to various product manufacturing and service industries.
  • Worked in developing enhancements as per the business requirements.
  • Involved in service request management, incident management, configuration management, development of test cases on HPQC.
  • Expertise in ticketing systems and tools such as CQC, SAP Solution Manager, Predictive Analysis, MS Project, MS Excel.

TECHNICAL SKILLS

ERP: SAP ECC 6.0

SAP: Functional Modules SD, MM, PP, FICO, Unix/ Linux, Solution Manager, CQC, SAP Predictive Analytics, HPQC, MS project, MS Excel, Minitab, AutoCAD

PROFESSIONAL EXPERIENCE

Confidential

Instructional Assistant

Responsibilities:

  • Optimized process of recurring problems by gathering data of technical issues and provided solutions on university website.
  • Assisted students with university’s website login issues, exam software installations, etc.
  • Managed inventory of law IT department, assisted in setting up new workstations and granted access to students on pharos.

Confidential

SAP SD Consultant

Responsibilities:

  • Extensively worked on areas like configuration of enterprise structure, master data issues, sales, pricing, output determination, sales documents, delivery documents, billing documents, aggregate invoices, intercompany sales, third party sales.
  • Worked on requirement gathering, documentation & project preparation by analyzing the AS IS processes to create reengineered TO BE processes based on requirements and best practices in SAP.
  • Carried out configuration and customization in SD module - organization structure, order management, account determination, credit management, batch determination and partner determination.
  • Developed test cases in HP Quality Center to run unit tests and integration tests.
  • Worked on cross functional integration with MM, PP, FI and interfaces using EDI through Idocs.
  • Hands on experience in handling service tools like solution manager, CQC and HPQC.
  • Analyzed and resolved production support issues with high quality deliverables.
  • Configured the system to meet requirements of the client and worked on change request management.
  • Responsible for training and providing knowledge transfer to new incoming graduate hires.
  • Coordinated with technical consultants for code changes, implementation of new layouts, process modifications and testing.
  • Prepared user manuals of different enhancements and provided user training.
  • Generated functional specifications for the enhancements.
  • Involved in assignment of roles to the respective key users and end users.

Confidential

Quality Engineer Intern

Responsibilities:
  • Developed quality assurance plan for launch release mechanism of aerospace vehicles.
  • Created 2D and 3D models of launch release mechanism parts and assembly using AutoCAD and Catia.

Confidential

Manufacturing Intern

Responsibilities:

  • Worked on manufacturing of steam and gas turbine blades using CNC 5 axis milling machine.
  • Worked on various operations such as raw material procurement, cutting, grinding, fitting and polish.

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