Instructional Assistant Resume Houston, TX - Hire IT People

SUMMARY

Industrial Engineering Masters candidate from Confidential, Houston, TX.
Overall 5 years of professional experience which includes 2 years of full time work experience as a SAP Functional Consultant, 2 years of graduate work experience as an Instructional Assistant and 1 year of Internship in Quality and Manufacturing.
Certified in Lean Six Sigma Green Belt.
Experienced SAP ERP Functional Consultant at Confidential.
Contributed to 2 Full life cycle Implementation and support projects in SAP ERP ECC 6.0 with leading clients Confidential .
Strong understanding of business processes related to various product manufacturing and service industries.
Worked in developing enhancements as per the business requirements.
Involved in service request management, incident management, configuration management, development of test cases on HPQC.
Expertise in ticketing systems and tools such as CQC, SAP Solution Manager, Predictive Analysis, MS Project, MS Excel.

TECHNICAL SKILLS

ERP: SAP ECC 6.0

SAP: Functional Modules SD, MM, PP, FICO, Unix/ Linux, Solution Manager, CQC, SAP Predictive Analytics, HPQC, MS project, MS Excel, Minitab, AutoCAD

PROFESSIONAL EXPERIENCE

Confidential

Instructional Assistant

Responsibilities:

Optimized process of recurring problems by gathering data of technical issues and provided solutions on university website.
Assisted students with university’s website login issues, exam software installations, etc.
Managed inventory of law IT department, assisted in setting up new workstations and granted access to students on pharos.

Confidential

SAP SD Consultant

Responsibilities:

Extensively worked on areas like configuration of enterprise structure, master data issues, sales, pricing, output determination, sales documents, delivery documents, billing documents, aggregate invoices, intercompany sales, third party sales.
Worked on requirement gathering, documentation & project preparation by analyzing the AS IS processes to create reengineered TO BE processes based on requirements and best practices in SAP.
Carried out configuration and customization in SD module - organization structure, order management, account determination, credit management, batch determination and partner determination.
Developed test cases in HP Quality Center to run unit tests and integration tests.
Worked on cross functional integration with MM, PP, FI and interfaces using EDI through Idocs.
Hands on experience in handling service tools like solution manager, CQC and HPQC.
Analyzed and resolved production support issues with high quality deliverables.
Configured the system to meet requirements of the client and worked on change request management.
Responsible for training and providing knowledge transfer to new incoming graduate hires.
Coordinated with technical consultants for code changes, implementation of new layouts, process modifications and testing.
Prepared user manuals of different enhancements and provided user training.
Generated functional specifications for the enhancements.
Involved in assignment of roles to the respective key users and end users.

Confidential

Quality Engineer Intern

Responsibilities:

Developed quality assurance plan for launch release mechanism of aerospace vehicles.
Created 2D and 3D models of launch release mechanism parts and assembly using AutoCAD and Catia.

Confidential

Manufacturing Intern

Responsibilities:

Worked on manufacturing of steam and gas turbine blades using CNC 5 axis milling machine.
Worked on various operations such as raw material procurement, cutting, grinding, fitting and polish.

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Instructional Assistant Resume

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